Service Alerts

Published: 03 Jun 2020 CURRENT

WATER INTERRUPTIONS ON THURSDAY

Nelson Mandela Bay Municipality would like to inform residents of an emergency work to be  carried out at the Nooitgedagt Water Treatment Works on Thursday.

The critical work will result in a decreased water supply from the Nooitgedagt Water Treatment Works to the Western areas of NMBM.

The system will be shut down early morning on Thursday,4 June 2020 and will be recharged on the same day, if no unplanned interruptions are experienced.

The following areas will be affected:

  • Rowallan Park
  • Francis Evatt Park
  • Hunters Retreat
  • Bay West
  • Parsonsvlei / Westbrook
  • Morningside
  • Kabega Park
  • Sherwood
  • Westering
  • Cotswold
  • Helenvale
  • Malabar
  • Parts of Schauderville
  • Framesby
  • Sunridge Park
  • Parts of Lorraine
  • Parts of Theescombe
  • Kamma Park

Water tankers will be made available, their positions will be communicated throughout social media and can also be enquired on 0800 20 50 50.

We apologise for the inconvenience.

Published: 26 May 2020, Resolved: 27 May 2020 RESOLVED

At Arlington sub, ADS 11kV OCB tripped affecting ADS (Arlington/ Driftsands), DSK (Driftsands / Schoenmakerskop), DLP (Lovemore Park), Willows. Staff attending to restoration of supply, no timeframe available.

Published: 26 May 2020, Resolved: 26 May 2020 RESOLVED

At Greenbushes sub, GBD and WKK OCBs tripped affecting Greenbushes, Draaifontein, St Albans, Waterkloof areas. Staff attending to restoration of supply, no timeframe available.

Published: 25 May 2020, Resolved: 28 May 2020 RESOLVED

The Nelson Mandela Bay Municipality would like to inform residents that the Service Delivery Call Centre has been temporarily closed. This is after it emerged that staff members came into contact with a person who tested positive for the Corona Virus

Residents are encouraged to send their queries to waterleaks@mandelametro.gov.za or report their queries directly to ward councillors who will then escalate them to the relevant offices for action.

Published: 24 May 2020, Resolved: 24 May 2020 RESOLVED

Northdowns sub will be switched off at 12H00 for emergency work affecting Young Park, Algoa Park, Willard, Cadles, Shatterprufe, Eveready, Gelvan Park, Parkside. Supply to be restored soonest, no timeframe.

Published: 23 May 2020, Resolved: 24 May 2020 RESOLVED

At Struandale sub, Ysterhout Mini OCB tripped affecting a section of Algoa Park and surrounds. Staff attending to restoration of supply, no timeframe available.

Published: 23 May 2020, Resolved: 24 May 2020 RESOLVED

Section of EMV line damaged affecting Missionvale and surrounds. Staff attending to repairs, no timeframe for restoration of supply.

Published: 22 May 2020, Resolved: 23 May 2020 RESOLVED

At Arlington sub, Steve Biko feeder switched off for emergency work to be done, affecting Steve Biko area in Walmer Location. Supply to be restored soonest, no timeframe.

Published: 11 May 2020, Resolved: 14 May 2020 RESOLVED

At Arlington sub, Steve Biko OCB switched off for emergecy work to be done, affecting section of Walmer Location. Supply to be restored soonest, no timeframe

Published: 08 May 2020, Resolved: 11 May 2020 RESOLVED

DSK (Driftsands / Schoenmakerskop) line switched off for emergency repairs. Supply to be restored soonest.

Lost supply on THC (Theescombe) 6kV line. Staff attending to restoration of supply, no timeframe available.

Published: 16 Apr 2020, Resolved: 23 May 2020 RESOLVED

PLEASE NOTE THAT ALL CUSTOMER CARE CENTERS ARE CLOSED UNTIL THE LOCKDOWN HAS BEEN LIFTED.


Published: 17 Mar 2020, Resolved: 18 Mar 2020 RESOLVED

COVID-19 SOUTH AFRICA - INFORMATION 

Emergency Hotline: 0800 029 999

WhatsApp Support Line: 0600-123456

Global Map of Covid-19 infections
Credit: Johns Hopkins University


Published: 12 Mar 2020, Resolved: 15 Mar 2020 RESOLVED

PLANNED POWER OUTAGE:

Date: Saturday, 14 March 2020 (Weather permitting)

Time: 09:00 - 13:00

AFFECTED AREAS:

Carnation avenue, Part of Cassia Drive, Up to and including Cassia Place, Sunridge Park

Please treat all installations as "Live".



Published: 09 Mar 2020, Resolved: 10 Mar 2020 RESOLVED

STAGE 1 loadshedding will be implemented at 09H00.

Stage 1 schedule for today:

  • 09H00-10H30: Group 13
  • 10H00-12H30: Group 14
  • 12H00-14H30: Group 15
  • 14H00-16H30: Group 16
  • 16H00-18H30: Group 17
  • 18H00-20H30: Group 18
  • 20H00-22H30: Group 19
  • 22H00-00H30: Group 1
Published: 06 Mar 2020, Resolved: 09 Mar 2020 RESOLVED
The new Budget & Treasury Customer Care office, situated in the Motherwell Licensing Centre (Thusong), has been open to the public since 3 February 2020.

The following services are offered:

- Assistance to the Poor (ATTP) application & queries
- Arrangements to repay arrears in terms of the Debt Collection policy
- IVR (automated telephone system) registration
- Water Rebate applications
- Estate Late project
- Free transfer of property for surviving ATTP beneficiaries
- Rates rebate applications:
- Sporting body rates rebate applications
- Public benefit organisation rebates/Non-profit organisations
- Agricultural rates
- Pensioners/Disability
- Property valuation certificates
- Copies of municipal statements
- Address changes
- Account balance enquiries

No payments/ cash will be accepted at first, as the vault is still under construction, it is anticipated that construction will be finalised within the next two months.
Published: 02 Mar 2020, Resolved: 06 Mar 2020 RESOLVED
Please note:
NEW load-shedding GROUPS and SCHEDULES implemented. Please click on the Load-Shedding quick link.
Published: 26 Feb 2020, Resolved: 02 Mar 2020 RESOLVED
Please note:
NEW load-shedding GROUPS and SCHEDULES implemented.
Published: 07 Feb 2020, Resolved: 26 Feb 2020 RESOLVED
WATER INTERRUPTION UPDATE - 7 February 2020

Nelson Mandela Bay would like to inform residents and businesses that water situation remains critical and constrained. Most affected areas continue to get intermittent water supply, low pressure and no water.

Please click here to view the full notice of the affected areas and alternatives available.
Published: 30 Jan 2020, Resolved: 31 Jan 2020 RESOLVED
Electricity: Large part of Kamesh and surrounds affected by outage due to fault at Valk substation.
Subs that are off:
1. Spreeu
2. Tech Mini
3. McCarthy
4. Accom
5. Abbot
6. Moffat
Staff attending to the restoration of supply, no timeframe available
Published: 27 Jan 2020, Resolved: 30 Jan 2020 RESOLVED
Electricity: Emergency work will be carried out at Swartkops, Mount Rd and Ditchling sub stations from 15H00 to 18H00. No loss of supply anticipated, however power dips may occur.
Published: 23 Jan 2020, Resolved: 24 Jan 2020 RESOLVED
Please note: The Bid Adjudication Committee meeting scheduled for Friday, 17 January 2020 has been postponed until Friday, 24 January 2020.
 

 

 

 

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