POWER OUTAGE IN BLOEMENDAL AND SURROUNDING AREAS.
Wednesday, 13 November 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that a 11kV circuit breaker tripped at Bloemendal substation causing a loss of power supply in Bloemendal and surrounding areas.
A team has been informed to do investigation and repairs.
We apologise for any inconvenience this has caused.
POWER OUTAGE IN MOTHERWELL.
Tuesday, 12 November 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that while the team was busy with fault-finding following the power outage, they discovered that the switchgear has blown, causing a loss of power supply to the whole of Motherwell.
Given the duration of the outage thus far, some parts of the City's water supply may be interrupted in the process.
The team is on the ground working around the clock to restore power supply as soon as possible. Please follow our Municipal social media pages for more updates.
We apologise for any inconvenience this may cause.
EMERGENCY ELECTRICITY IN STRAUNDALE AND SURROUNDING AREAS.
Monday, 11 November 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that an emergency switching needs to be done at Swarkops/ Straundale 66kV for an arching busbar.
The following areas will experience a power outage:
1. Straundale Industrial
2. Kenako Mall
3. Tenneco
4. Dora Nginza Hospital
5. East Cape Training Centre
A team is currently on the ground busy with mitigation efforts to minimise the effects of the arching busbar.
We apologise for any inconvenience this has caused.
UPDATE ON POWER OUTAGES AROUND THE METRO.
Tuesday, 5 November 2024.
The Nelson Mandela Bay Municipality wishes to update residents on the measures being taken regarding power outages in the following areas:
KWANOBUHLE:
Fault funding is still ongoing.
SIDWELL AND NORTH END:
All supply has been restored to the affected areas.
NEWTON PARK:
All supply has been restored to all the affected areas.
STRUANDALE:
All supply has been restored to all the affected areas.
More updates will follow as they become available.
We would like to thank residents for their patience.
Traffic Update.
Tuesday, 5 November 2024.
Nelson Mandela Bay Municipality wishes to inform residents on road conditions following heavy rainfall.
Flooded Roads:
Motorists are urged to drive slowly and cautiously on the following roads, which are currently flooded.
1. Pickering Street
2. Newton Street
3. Durban Road
4. Stanford Road, Korsten
5. Villiers Road, 5th Avenue to 11th Avenue
6. Markman Industrial
7. Walker Drive
8. Allister Miller Drive, opposite the Airport
9. Off-ramp from N2 into Deal Party
10. M4 going into town
Road Closures:
The following roads are closed for safety reasons. Do not attempt to move barricades.
1. 3rd Avenue Dip
2. Perseverance Crossing
3. Bethelsdorp Precinct
4. Bethelsdorp Road
5. Bertram Road
6. Willow Dam (Manned by Metro Police)
7. Rensburg Street, Extension 27
8. Kleinskool Crossing
9. Stanford Road, Sasol and Jackson Street
10. Booysen Park, Nooitgedacht Road
11. Kariega, Durban Road - VW (Manned by Metro Police)
12. Madina Street
13. La Roche Drive
14. Allister Miller Drive
Caution for Puddles:
Motorists should slow down at the following locations due to large puddles:
1. M4 from town toward Deal Party
2. Intersection at Cape Road & 3rd Avenue
3. Intersection at Cape Road & Brabant
4. N2 Thornhill / Van Stadens
5. Disa Avenue near Sasol Garage towards the N2
6. N2, under the Stanford Road bridge
7. N2, between Commercial Bridge & Stanford Bridge
8. William Moffet Dip
9. Intersection at Strandfontein & La Roche Drive
10. M4, Russell Road from Summerstrand
11. Walter Road, Charlo from Circular Drive to Godfrey Road
KwaZakhele Warning:
Due to localised flooding in KwaZakhele, stormwater pipe lids have lifted because of extreme water pressure. Please exercise caution when traveling on the following roads.
1. Struanway Road
2. Mavusu Road (off Struanway Road)
3. Daku Road (off Struanway Road toward Njoli Road)
4. Spondo Road
5. Qeqe Road
6. Salamtu Road
7. Johnson Road
8. Koyana Road (from KwaDwesi)
M17 Warning:
Drain lids have also lifted on the M17, and caution is advised when using this road.
POWER OUTAGE IN NEWTON PARK.
Monday, 4 November 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that a 6kV circuit breaker tripped at 5th Avenue Newton Park affecting the following areas:
* 4th Avenue
* 5th Avenue
* 6th Avenue
* Burt Drive
* Oxford Street
* Pickering Street and surrounding areas.
A team has been dispatched for fault-finding and repairs.
We apologise for any inconvenience this has caused.
POWER OUTAGE IN STRUANDALE
Monday, 4 November 2024
The Nelson Mandela Bay Municipality wishes to inform residents that a 22kV circuit breaker tripped at Straundale substation affecting the following areas:
* Straundale Industrial
* Kenako Mall
* Tenneco
* Dora Nginza Hospital
* East Cape Training Centre
A team has been informed to do investigation and repairs.
We apologise for any inconvenience this has caused.
Water leaks have been repaired in the areas below as part of the Infrastructure and Engineering Directorate's service delivery priority.
1. Kensington
2. Central
3. North End
4. Summerstrand
5. Humewood
6. Greenshields Park
7. Walmer
8. Zwide
To report water leaks call 0800205050 or email: waterleaks@mandelametro.gov.za or you can also log a query with your local Ward Councillor.
#WarOnLeaks
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
#SaveWaterNow
#EveryDropCounts
POWER OUTAGE IN TAMBOVILLE.
Wednesday, 30 October 2024.
The Nelson Mandela Bay Municipality wishes to update residents that a team found a cable fault and are busy on-site with the repairs to enable the restoration of power supply.
We apologise for any inconvenience this has caused.
Due to unforseen circumstances, certain areas in Kwa Nobuhle will be without water. This is a result of a burst pipe on a dedicated line that is connected to two of Kwanobuhle's reservoirs.
Despite all efforts made today the location where the burst occurred made it impossible for the Water Distribution teams to repair the damage due to the harsh weather conditions and unstable ground of the riverbank.
A second attempt will be made tomorrow morning to remedy the situation.
We sincerely apologize for the inconvenience caused to all affected areas.
Due to unforseen circumstances, certain areas in Kwa Nobuhle will be without water. This is a result of a burst pipe on a dedicated line that is connected to two of Kwanobuhle's reservoirs.
Despite all efforts made today the location where the burst occurred made it impossible for the Water Distribution teams to repair the damage due to the harsh weather conditions and unstable ground of the riverbank.
A second attempt will be made tomorrow morning to remedy the situation.
We sincerely apologize for the inconvenience caused to all affected areas.
POWER OUTAGES AT MAJOR SUBSTATIONS.
Tuesday, 29 October 2024.
The Nelson Mandela Bay Municipality’s Electricity and Emergency department wishes to inform residents that the circuit breakers at Chatty/Rowallan Park, Chelsea/Arlington and Bethelsdorp/ Ditchling substations have tripped. This affects Summerstrand, Arlington, Lorraine and Chelsea substations.
The areas affected include:
1. Summerstrand 132kV Substation:
- EP Command
- Forest Hill
- Humewood
- Southdene
- Summerstrand up to Marine Hotel
- Sections of South End
- Summer Dunes
- SAWTRI and surroundings areas
- Happy Valley
- Court Yard Hotel and surrounding areas
- Marine Towers
- Strand View
- Cape Recife Waterworks
- UPE
- Technikon Village
- Boardwalk Casino
- Kurumanskloof and surrounding areas
2. Arlington Substation 132kV:
- ADS(Arlington Drift Sands)
- Driftsands Lovemore Park
- Miramar
- Pari Park
- Providential
- Schoenmakerskop - DSK
- Schoenmakerskop Village
- Walmer 9th Ave Area
- Walmer Dunes
- Walmer Heights (Section)
- Walmer Industrial
- Walmer Location
- Willow Area - DSK
3. Lorraine Substation 132kV:
- Section of Overbaakens
- Lorraine
- Section of Fairview
- Upper section of Mount Pleasant
- Lovemore Heights
- Broadwood
- Woodlands
- Weybridge Park
- Section of Overbaakens
- Arlington
- Kings Court
- A section of Springfield
- Deer Park
- Bushby Park
- Seaview
- Fairview
- Kragga Kamma
- Theescombe
- Section of Mangold Park
4. Rowallan Park Substation 132kV:
- Ben Kamma
- Beverley Grove
- Bramhope
- Bridgemeade
- Brymore
- Francis Evatt Park
- Glenroy
- Hunters Retreat
- Kabega Park
- Kunene Park
- Morningside – Opal Road towards Hunter’s Side
- Rowallan Park
- Sherwood
- Van der Stel
- Vergelegen
- Walker Drive
- Willow Glen
A team has been notified and will be dispatched for fault-finding and repairs.
We sincerely apologise for the inconvenience this has caused.
Refuse collection at the following depots has been completed as part of the Public Health Directorate's service delivery priority:
1. Despatch depot
2. Straunway depot
3. Cuyler depot
4. Addo depot
5. Gail Road depot
6. Harrower Road depot
Residents are encouraged to report all illegal dumping by calling the toll-free number, 0800 20 50 50 or 041 506 2833.
#WarOnWaste
#LoveWhereYouLive
#GoGreen
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
POWER OUTAGE IN KARIEGA
Tuesday, 29 October 2024
The Nelson Mandela Bay Municipality wishes to update residents that Vanes Estate substation is still off due to two cable faults causing a loss of power supply to the following areas:
* Myburgh
* Muir College
* Connaught
* De Waal and surrounding areas.
A team is on-site busy with testing and repairs.
We apologise for any inconvenience caused.
Water leaks have been repaired in the areas below as part of the Infrastructure and Engineering Directorate's service delivery priority.
1. Despatch
2. Cluster 4 Kariega
3. KwaNobuhle
To report water leaks call 0800205050 or email: waterleaks@mandelametro.gov.za or you can also log a query with your local Ward Councillor.
#WarOnLeaks
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
#SaveWaterNow
#EveryDropCounts
UPDATE ON POWER OUTAGE IN CADLES AND SURROUNDING AREAS.
Monday, 28 October 2024.
Nelson Mandela Bay Municipality wishes to update residents that there is a suspected fault on the Cowie 6kV feeder. Eighty percent of supply has been restored to Cadles substation. Fault-finding will continue on the Cowie 6kV feeder. More updates will follow as they become available.
We apologise for any inconvenience caused.
Traffic Update.
Monday, 28 October 2024
The Nelson Mandela Bay Municipality updates residents on the conditions of roads following the floods.
Gqeberha:
1. Mhlolokotshane Street - Closed
2. Main Road, Old Bethelsdorp - Open
3. Calpurina Drive - Open
Kariega:
1. 22nd Avenue, KwaLanga - Closed
2. Cuyler Street Bridge - Closed
3. Fourie Street - Closed
4. Ponanatini Road - Open
5. Intersection at Ponanatiti and Matanzima Roads - Closed
6. Intersection at Durban Street and Gibbon Road - Closed
We urge motorists to navigate the open roads carefully.
POWER OUTAGE IN CADLES AND SURROUNDING AREAS.
Monday, 28 October 2024.
Nelson Mandela Bay Municipality wishes to update residents that a 6kV circuit breaker has tripped at Cadles Trfr1 causing a loss of power supply to the following areas:
* Cadles
* Lindsay Road
* Neave and surrounding areas.
A team has been informed to do investigations and repairs.
We apologise for any inconvenience caused.
POWER OUTAGE IN TAMBOVILLE.
Monday, 28 October 2024.
Nelson Mandela Bay Municipality wishes to update residents that a 11kV circuit breaker has tripped at Rosedale substation causing a loss of power supply in Tamboville and surrounding areas.
A team has been dispatched for investigations and repairs.
We apologise for any inconvenience caused.
POWER OUTAGE AT VANES ESTATE.
Saturday, 26 October 2024.
The Nelson Mandela Bay Municipality informs residents that a faulty 11kV cable at the Swart/Myburgh substation has led to a power outage affecting Vanes Estate. Myburgh, Muir College, Connaught, and De Waal substations are also impacted, as back feeding is not possible.
A team is on-site for fault-finding, and updates will be provided as they become available. Thank you for your understanding.
POWER OUTAGE IN MOTHERWELL.
Friday, 25 October 2024.
The Nelson Mandela Bay Municipality wishes to update residents that a 22kV line has been switched off to plug in a bundle conductor on pole MWN 1/45. This has caused a power outage in Motherwell North and Tjoksville.
A team is currently on-site busy with mitigation efforts. More updates will follow as they become available.
We sincerely apologise for any inconvenience caused.
ELECTRICITY DISRUPTION IN PARTS OF THE METRO
Thursday, 24 October 2024.
Nelson Mandela Bay Municipality wishes to inform residents that a 22kV circuit breaker tripped at Kragga Kamma / Walmer substation, causing a loss of power supply to the following areas:
1. Charlo
2. Walmer
3. Lorraine
4. Buffelsfontein Road
5. Buffelsfontein Old Age Home
6. Circular Drive
7. Fairview
8. Greenshields Park
9. Heugh Road - 6th Avenue to William Moffet
10. A section of Mangold Park
11. Mount Pleasant
12. Overbaakens
13. Springfield
14. Walmer, 6th Avenue to William Moffet
15. Walmer Downs
16. William Moffet
A team has been dispatched for fault-finding. More updates will follow as they become available.
We apologise for any inconvenience caused.
Notice to the Public: Delay in Production of Driving Licence Cards
Please be advised that the Card Production Facility responsible for issuing new driving licence cards has experienced a breakdown, resulting in a backlog of card production.
We expect the backlog to be cleared by early December 2024.
The public is encouraged to track the status of their new driving licence cards via the natis website. If you have a profile, you can log in to check the status; if not, please create an account to monitor the progress.
We apologize for the inconvenience and appreciate your understanding.
#NMBTrafficUpdate
#BuildingTheEasternCapeWeWant
#LeaveNoOneBehind
UPDATE ON ELECTRICITY DISRUPTION IN TOLGATE
Wednesday, 23 October 2024.
The Nelson Mandela Bay Municipality wishes to update residents that the team managed to separate sections of the switchgear and are currently busy with testing.
Further updates will be provided as they become available.
UPDATE ON ELECTRICITY DISRUPTIONS ACROSS THE METRO.
Wednesday, 23 October 2024.
The Nelson Mandela Bay Municipality informs residents of current electrical disruptions.
1. Coega Village circuit is isolated for emergency repairs.
2. A section of the Logistic Pack Industrial area has lost power due to ongoing fault investigations and repairs at the Faurecia substation.
3. The Dora Nginza substation is off for emergency repairs following a cable box fire.
Further updates will be provided as they become available.
We apologize for the inconvenience.
UPDATE ON ELECTRICITY DISRUPTIONS ACROSS THE METRO.
Wednesday, 23 October 2024.
The Nelson Mandela Bay Municipality wishes to update residents regarding the electricity outages affecting areas across the Metro as a result of localized flooding.
1. Tolgate, Kariega.
The extent of the damage at Tolgate substation is greater than previously anticipated. An 11kV switchgear board failed due to internal busbar damages. Repair work is still in progress. Areas that are affected include:
- Kariega, Central
- Kariega, CBD
- College Hill
- Cannon Hill
- Vanes Estate
- Fairbridge Heights
- Van Riebeck Hoogte
- Valleisig
- Scheerpershoogte
- Mosel
- Janssendal
- Riebeck College
- HTS Technical College
- Sections of KwaLanga
- Sections of Rosedale
2. Rosedale:
At Rosedale / Valk substation, an 11kV feeder tripped affecting Rosedale and surrounding areas. A team is currently on-site attending to the fault.
3. Mekke Street:
Due to the flooding in KwaZakhele, several Central Distribution Units are under water. The substations that serve Myali, Siwa, Mase and Meke Streets are all isolated. A team has gone to site for safety measures and possible repairs however, the situation is still unsafe.
More updates will follow as they become available. We sincerely apologise for the inconvenience caused.
Important Safety Notice: Precautions Against Flooding
Tuesday, 22 October 2024
The Electricity and Energy Directorate would like to advise residents to follow these precautionary measures:
In light of the recent flooding in and around the Metro area, we want to emphasise the importance of safety during this time. We urge all customers experiencing house flooding to switch off the main switches on their distribution boards (DB) as a precautionary measure. This action will help eliminate the risk of possible electrocution.
Your safety is our priority. Please stay safe and take the necessary precautions.
DRIVERS LICENSE & TESTING CENTRES CLOSED DUE TO INCLEMENT WEATHER.
22 October 2024.
The Nelson Mandela Bay Municipality wishes to inform residents due to the inclement weather conditions and shortage of staff, Korsten, Motherwell and Kariega Drivers License and Testing Centres will be closed today, Tuesday, 22 October 2024.
All drivers and learners licence tests will be postponed. Applicants should contact their respective Drivers License and Testing Centres to arrange alternative dates. Applicants that made appointments for driving licence renewals and Professional Driving Permits applications, have seven days to return for their appointments.
#NMBMTrafficServices
#BuildingTheEasternCapeWeWant
#LeaveNoOneBehind
ELECTRICITY DISRUPTIONS ACROSS THE METRO.
Tuesday, 22 October 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that at Motherwell/A14, an 11kV circuit breaker tripped affecting Motherwell NU 1, NU 2 and surrounding areas.
A 66kV circuit breaker at Swartkops/Kwaford substation has tripped. This has caused a loss of power supply at General Tyre, Ford 1 and 2, Straundale, Straunway and Trident Steel. The 22kV and Kwaford 11kV feeders are also affecting New Brighton, Seysi and surrounding areas.
At Tolgate substation in Kariega, Transformer 2 and Transformer 3, multiple circuit breakers have tripped causing a loss of power at Tolgate, Cuyler, Van Riebeek, Protea, Market Square,Kamesh, Mosel, Lower Cannon, Algoa Road and surrounding areas.
Teams have been contacted for fault finding however, due to the inclement weather, they will apply safety precaution measures which may prolong power outages.
We thank residents for their patience and apologise for the inconvenience caused.
POWER OUTAGE IN TEMBANI DE STADES.
Monday, 21 October 2024.
Nelson Mandela Bay Municipality wishes to inform residents that a 6.6kv circuit breaker has tripped at Tembani substation causing a loss of power supply in Tembani De Stades and surrounding areas.
A team has been dispatched for fault finding. More updates will follow timeously.
We apologise for any inconvenience caused.
PLANNED SHUTDOWN WILL TAKE PLACE IN MABANDLA 11KV SUBSTATION FOR MAINTENANCE ( LOAD REDUCTION MITIGATION INITIATIVES)
DATE: 22 OCTOBER 2024, TUESDAY AND 23 OCTOBER 2024, WEDNESDAY
TIME: 08:00 - 17:00 (for both days)
PLEASE NOTE THE ALTERNATIVE DATES BELOW:
DATE: 24 OCTOBER 2024, THURSDAY AND 25 OCTOBER 2025, FRIDAY.
TIME: 08:00 - 17:00 (for both days)
The areas that will be affected are the areas of Ward 42, 43 and 44 i.e:
- Area 3
- Dikiza Street
- Jolobe Area 02 informal Area
- Khayamnandi Extension Phase 1b
- Kwa Nobuhle Area 01
- Kwa Nobuhle Area 02
- Kwa Nobuhle Area 4
- Kwa Nobuhle Area 6
- Kwa Nobuhle Area 7
- Kwa Nobuhle Area 7 Phase 1
- Kwa Nobuhle Area 7 Phase 2
- Kwa Nobuhle Area 7 Phase 4
- Kwa Nobuhle Area 8
- Kwa Nobuhle Area 8 (First Avenue)
- Kwa Nobuhle Area 8 Phase 2
- Kwa Nobuhle Area 8a
- Sikhotina / Mbengo St
- Sikhotina
- Solomon Mhlangu
For queries regarding the shutdown, please call Mr S Rasimeni on 041 392 40 or Mr R Ngamntwini on 041 991 0332.
we apologize for the inconvenience!
EMERGENCY ELECTRICITY SHUTDOWN
Thursday, 17 October 2024
What :
Shutdown of Wetwood substation
Date :
Sunday, 20 October 2024
Time :
09:00 – 18:00
Reason :
Maintenance
Areas Affected :
1)Walmer Boulevard
2)Fordyce Road
3)Albert Road
4)Gladstone
5)Webber Street
6)Ernest Water Road
7)Victoria Park Drive
8)2nd Avenue
9)1st Avenue
10)Fenton Road
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Ms. Z Mpengesi on 041 392 4164
POWER OUTAGE IN NEW BRIGHTON.
Tuesday, 15 October 2024
Nelson Mandela Municipality would like to inform residents that a team is currently repairing a low voltage cable at Ferguson Church. This has caused a loss of power supply to the following areas:
1. Ferguson
2. Nikiwe Steet
3. Dora Street
4. ?Ntshekisa Road and surrounding areas.
We apologise for any inconvenience caused.
Water leaks have been repaired in the areas below as part of the Infrastructure and Engineering Directorate's service delivery priority.
1. Booysen Park
2. Salt Pan
3. Bethelsdorp
4. Arcadia
5. KwaDwesi
6. Rowallan Park
7. Bloemendal
To report water leaks call 0800205050 or email: waterleaks@mandelametro.gov.za or you can also log a query with your local Ward Councillor.
#WarOnLeaks
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
#SaveWaterNow
#EveryDropCounts
Water supply disruption in the Algoa Park area tomorrow, 16 October 2024
Water supply will be affected to the Algoa Park area tomorrow due to valve replacements that need to take place in the area.
We would like to extend our apologies for the inconvenience caused.
POWER OUTAGE IN UITENHAGE.
Friday, 11 October 2024.
Nelson Mandela Bay Municipality wishes to inform residents that a 11kv circuit breaker has tripped at Algoa Road causing a loss of power supply to the following areas:
* Doubly
* Bosal
* Wolcomers
* Gearmax
* Brickfield and surrounding areas.
A team has been informed to do investigations and repairs.
We apologise for any inconvenience caused.
EMERGENCY ELECTRICITY SHUTDOWN.Thursday, 10 October 2024.
Shutdown of Aloes substation
Date :Saturday, 12 October 2024.
Time :08:00 – 16:00
Reason :Maintenance
Areas affected :
1) Section of Bluewater Bay
2) Wells Estate
3) Coega Village
4) St George's Beach
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Mr. A Solani on 076 011 7211 or Mr. S Bailey on 079 490 0254.
Water supply disruption in the Algoa Park area
Date: 08 October 2024
Water supply is affected to the above area due to a burst main that has to be repaired in the Algoa Park area today.
We would like to extend our apologies for the inconvenience caused.
POWER OUTAGE IN MOTHERWELL.
Tuesday, 8 October 2024.
Nelson Mandela Bay Municipality wishes to inform residents that a 22kv circuit breaker has tripped at Motherwell Main causing loss of power supply to the following areas:
* NU 10'
* NU 11
* NU 12
* NU 13
* NU 29
* NU 30
* Tjoksville
* Steve Tswete
* Shukushukuma
A team is on-site busy with investigation and fault finding.
We apologise for any inconvenience caused.
POWER OUTAGE IN MOTHERWELL.
Tuesday, 8 October 2024.
Nelson Mandela Bay Municipality wishes to inform residents that a 22kv circuit breaker has tripped at Motherwell Main causing loss of power supply to the following areas:
* NU 10'
* NU 11
* NU 12
* NU 13
* NU 29
* NU 30
* Tjoksville
* Steve Tswete
* Shukushukuma
A team is on-site busy with investigation and fault finding.
We apologise for any inconvenience caused.
Planned shutdown of the Swartkops-Matomela_kwaford substations on,
Sunday, 13 October 2024
From 08:00 - 17:00
The following substation's and areas will be affected by this shutdown:
- SATS
- MATOMELA
- Kwaford
- Kulati
- KwaZakhele
- New Brighton
- Silvertown
- Trident Steel
- Struandale Ford
- Armorplate
- Delta
- General Tyre
- Struandale Industrial
- Kenako Mall
- Dora Nginza
- Windvogel
- Missionvale
- Salt Lake
For queries regarding the shutdown, please call Douglas Finn on 041 392 4208 or Marielle de la Rey on 041 392 4233
Water leaks have been repaired in the areas below as part of the Infrastructure and Engineering Directorate's service delivery priority.
* Greenshields Park
* Kamma Park
* Sherwood
* Kabega Park
* Western Hills
* Wells Estate
To report water leaks call 0800205050 or email: waterleaks@mandelametro.gov.za or you can also log a query with your local Ward Councillor.
#WarOnLeaks
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
#SaveWaterNow
#EveryDropCounts
A planned water distribution shutdown will take place 03 October 2024 at (08:00-17:00)
The above mentioned works will take 8 hours and water tankers will be made available should there be a need.
It is estimated that should there be water disruptions, Salsoneville Bethelsdorp will be affected.
We apologise for the inconvenience caused
ELECTRICITY DISRUPTION UPDATE.
Tuesday , 24 September 2024.
The Municipality wishes to inform residents that an 11kV circuit breaker has tripped at Aloes/Wells Estate 1 substation. The power supply at Bluewater Bay, Wells Estate and surrounding areas is affected.
Staff are attending to the fault however, there is no timeframe available. We sincerely apologise for the inconvenience caused.
A major burst has been experienced at Ponana Toni Street (Kwanobuhle) last night.
Water disruptions are being experienced and plumbers are on site to repair.
Water trucks will be provided for water continuity.
We apologise for the inconvenience.
Water supply disruption in the Heatherbank Reservoir Zone
Water supply is affected to the below areas, due to low reservoir levels:
• Fairview
• Overbaakens
• Springfield
• ?Charlo
We would like to extend our apologies for the inconvenience caused.
Residents that do have water are please requested to reduce consumption and not stockpile.
POWER OUTAGE IN MOTHERWELL
Thursday, 19 September 2024
Nelson Mandela Bay Municipality wishes to inform residents that a 22kv circuit breaker at Motherwell Main has caused a loss of power supply in NU 29, Booster Pumps and surrounding areas.
A team has been informed to do investigations and repairs.
We apologise for any inconvenience caused.
LOAD REDUCTION FOR KWANOBUHLE.
Wednesday, 18 September 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that two-hourly load reduction has been implemented in the following areas in order to reduce the load in the KwaNobuhle:
16:00 - 18:30
Group 3: Mbengashe 1 and 2, Majola, Billie and Seneli.
18:00 - 20:30
Group 1: Makuleni, Dabaza and Dlala.
20:00-22:30
Group 2: Mqolomba, MR6 and Matebese.
Please accept our sincere apologies for the inconvenience caused.
The NMBM would like to advise residents that due to a power failure in the area, the Kwanobuhle Customer Care centre is affected and currently has limited/to no capacity.
Teams are investigating and will rectify the problem as soon as it is possible to do so.
We apologise for the inconvenience.
UPDATE ON PLANNED MAINTENANCE SHUTDOWN ALONG CHURCHILL PIPELINE
Work on the Churchill pipeline has been completed and teams have started filling the line again.
It is however a large pipeline that has to be filled, therefore the system will only be back to full supply by tomorrow, 18 September, with water being restored from midday.
Areas that may be affected include:
1. Coastal suburbs of NMBM
2. ?Blue Horizon Bay
3. ?Beachview
4. ?Walmer 7th Avenue up to 17th Avenue
5. ?Walmer Township
6. ?Parts of Walmer Heights
7. ?Walmer Downs
8. ?Charlo
9. ?Overbaakens
10. ?Newton Park
11. ?Parts of Fairview
12. ?High lying areas of Schauderville
13. ?Mangold Park
14. ?Greenacres
15. ?Perridgevale
16. ?Adcockvale
17. ?Parsons Hill
18. ?Glendinningvale
19. ?Mill Park
20. ?Linkside
21. ?Mount Croix
22. ?Greenacres Hospital
23. ?St George's Hospital
24. ?Richmond Hill
25. ?High lying areas of Central
We apologise for the inconvenience caused.
REMINDER
16 September 2024
On Monday the 16th of September, Eskom will switch off electrical supply to the Nooitgedagt water treatment works from 9 to 11 and again from 15:00 to 17:00.
This is required for maintenance to their supply line. It is not envisaged that this short shutdown will cause water disruptions.
Residents will be notified if there are challenges.
We apologise for the inconvenience.
PLANNED MAINTENANCE SHUTDOWN ALONG CHURCHILL PIPELINE.
The Nelson Mandela Bay Municipality wishes to inform residents that there is maintenance planned to be affected on the water reticulation system in Churchill. This is due to take place on Tuesday, 17 September 2024.
Areas that may be affected include:
1. Coastal suburbs of NMBM
2. ?Blue Horizon Bay
3. ?Beachview
4. ?Walmer 7th Avenue up to 17th Avenue
5. ?Walmer Township
6. ?Parts of Walmer Heights
7. ?Walmer Downs
8. ?Charlo
9. ?Overbaakens
10. ?Newton Park
11. ?Parts of Fairview
12. ?High lying areas of Schauderville
13. ?Mangold Park
14. ?Greenacres
15. ?Perridgevale
16. ?Adcockvale
17. ?Parsons Hill
18. ?Glendinningvale
19. ?Mill Park
20. ?Linkside
21. ?Mount Croix
22. ?Greenacres Hospital
23. ?St George's Hospital
24. ?Richmond Hill
25. ?High lying areas of Central
We apologise for any inconvenience caused.
LOAD REDUCTION FOR KWANOBUHLE.
Friday, 13 September 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that two-hourly load reduction has been implemented in the following areas in order to reduce the load in the KwaNobuhle:
16:00 - 18:30Group 3: Mbengashe 1 and 2, Majola, Billie and Seneli.
18:00 - 20:30Group 1: Makuleni, Dabaza and Dlala.
20:00-22:30Group 2: Mqolomba, MR6 and Matebese.
Please accept our sincere apologies for the inconvenience caused.
EMERGENCY SHUTDOWN
Rocklands FCR 74 /NDR/RWK and RSA lines
Date:
Saturday, 14 September 2024
Time:
08:00 – 18:00
Reason:
Emergency Transformer Change – 11 KV System
Substations / Areas affected:
Whole Rocklands Area
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Douglas Finn on 041 392 4208 or Marielle de la Rey on 041 392 4233
Thanks
Swartkops-Matomela-Kwaford Shutdown
Date:
Sunday, 15 September 2024
Time:
08:00 – 16:00
Reason:
Maintenance of bus-bar isolator at Swartkops Substation
Substations / Areas affected:
SATS, Matomela, Kwaford, Kulati, Kwazakhele, New Brighton, Silvertown, Trident Steel, Struandale Ford, Armorplate, Delta, General Tyre, Struandale Industrial, Kenako Mall, Dora Nginza, Windvogel, Missionvale, Salt Lake, surrounds.
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Douglas Finn on 041 392 4208 or Marielle de la Ray on 041 392 4233.
LOAD REDUCTION FOR KWANOBUHLE.
Friday, 6 September 2024.
The Nelson Mandela Bay Municipality wishes to inform residents that two-hourly load reduction has been implemented in the following areas in order to reduce the load in the KwaNobuhle:
16:00 - 18:30
Group 1: Makuleni, Dabaza and Dlala.
18:00 - 20:30
Group 2: Mqolomba, MR6 and Matebese.
20:00-22:30
Group 3: Mbengashe 1 and 2, Majola, Billie and Seneli.
Please accept our sincere apologies for the inconvenience disruption caused.
Please note: As from the 1st of
September 2024, the South African Post Office (SAPO) will no longer receive
payments on behalf of the Nelson Mandela Bay Municipality. Kindly click on the
link provided to see alternative payment methods.
The Nelson Mandela Bay
Municipality would like to take this opportunity to express gratitude to SAPO
for the efficient service over the years and wishes the entity the best going
forward.
https://www.nelsonmandelabay.gov.za/page/9-easy-ways-to-pay-your-account
Good day
Please note that on Tuesday, 27 August 2024 an underground cable fault occurred at the Arlington substation affecting the rotational electricity supply to the following areas:
WalmerWalmer LocationWalmer LinksSakhasonkeArlington / Driftsands (ADS)Lovemore Park (DLP)Sardinia Bay (THC)SchoenmakerskopSchoenmakers Village
NMBM is actively working on repairing the cable fault and will restore rotational electricity supply to these areas as soon as the cable is repaired.
NMBM wishes to apologize for the inconvenience caused.
Thanks
Shutdown of Aloes substation
When:
Saturday, 7 September 2024 (alternative date is Sunday, 8 September 2024)
Time:
08:00 To 17:00
Reason:
Switchgear extension to existing 11kV Switch Board
Areas affected:
Motherwell, Part of Coega, Coega Village, Markman Industrial, Wells Estate, Bluewater Bay, Amsterdam Hoek and surrounding areas.
Please contact Des Swiegelaar on 041 392 4141 or Marielle De La Rey on 041 392 4233.
Kindly revert with details of publications where the notice will appear.
Thanks,
Anastasia
041 392 4363
South End / Summerstrand / Arlington Outage - High Voltage Towers
Please note that the schedules sent in mitigation of the current outage, are divided into 3 groups – with 2 hour slots.
The timeslot in which a group falls, means that the group will be ON for those 2 hours, then off for 4 hours and on again for 2 hours, off for 4 hours, on repeat.
This rotational schedule ensures that customers will have electricity for a maximum of 8 hours per day (24-hour period) – 1 group on, 2 groups off . This cycle is repeated over a 24-hour cycle.
At this stage, this is the most effective way for NMBM to alleviate the impact and inconvenience of the outage.
Thanks
At Perl Rd sub, Livingstone 22kV CB tripped affecting Perl Rd, Lawson Rd, Fairclough, Archie Place, Korsten, Sidwell, surrounds. Staff attending to restoration of supply, no timeframe.
Thanks
The Nelson Mandela Bay Municipality wishes to inform residents that the Electricity & Energy Directorate is aware of the current gale force winds and inclement weather conditions. The possibility of trees falling onto overhead power lines and power lines falling down which poses a great risk. We urge residents to be vigilant.
Additional resources have been activated to respond to electrical faults. Residents are encouraged to report faults to the Electricity & Energy Call Centre on 041 506 5595.
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
The NMBM is currently experiencing water disruptions in the area surrounding City Hall as a result of a burst pipe.
Teams are currently working on the repairs.
We apologise for the inconvenience caused.
At Bethelsdorp sub, Bethelsdorp Local CB tripped affecting Cleary Park, Salt Lake, Bethelsdorp. Staff attending to restoration of supply, no timeframe.
Thanks
Nelson Mandela Bay Municipality’s Integrated Public Transport System (IPTS) is back in full swing with residents commuting to their destinations safely and punctually on the Libhongolethu busses.
Residents on the bus express their gratitude for the return of the IPTS system as it is very efficient and cost effective with tickets ranging from R8.00 to R10.00.
Traffic Services also assists IPTS daily to ensure that roads between Lillian Diedericks and Mfanasekhaya Gqobose buildings are clear and safe for the busses to travel smoothly, without interruptions.
#MovingTheMetroForward
#BuildingTheEasternCapeWeWant
#LeaveNoOneBehind
Electricity and Energy Directorate is aware of the current prevailing wind and inclement weather conditions. The possibility of trees falling onto lines and lines falling are posing a high risk currently; residents are urged to be vigilant. Additional resources have been activated to respond to faults. Residents that incur outages or require electricity related assistance are encouraged to report faults to the Call Centre on 041 506 5595.
Thanks!
Good day
Please note the following shutdown:
What:
Shutdown at Neptune Substation
When:
Saturday, 10 August 2024
Time:
08:00 – 18:00
Reason:
Installation of new 11kV primary Switchgear
Affected Areas:
Coega wind Turbines, Zone2, Zone 3, Zone 4 and Zone 5
For any additional information, please contact Siyabulela Mrasi on 066 489 1103.
Thanks
WATER SHUTDOWN OF THE KWANOBUHLE RESERVIOR
The NMBM is required to carry out critical maintenance work to improve the efficiency of the Kwanobuhle Reservoir inlet controls.
The scheduled 15 hour shutdown will commence Wednesday, 7th August 2024.
The supply reservoir was filled in anticipation of the work to minimize the possibilities of water outages.
The water supply should stabilize during the night.
We would like to extend our apologies for the inconvenience caused.
PLANNED ELECTRICITY SHUTDOWN.
NMBM would like to inform residents that the Swartkops - Matomela - Kwaford Shutdown scheduled for the 04 August 2024 has been postponed, details of the new date are as follows.
What:
Swartkops-Matomela-Kwaford Shutdown
Date:
Wednesday, 06 October 2024.
Time:
08:00 – 17:00
Reason:
Maintenance work at Swartkops, Matomela and Kwaford Substations
Substations / Areas affected:
SATS, Matomela, Kwaford, Kulati, Kwazakhele, New Brighton, Silvertown, Trident Steel, Struandale Ford, Armorplate, Delta, General Tyre, Struandale Industrial, Kenako Mall, Dora Nginza, Windvogel, Missionvale, Salt Lake, surrounds.
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Roelf Roodt at 041 392 4136.
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
Kindly note that the NMBM 2024/25 Tariff Booklet has been removed from the website, an updated Tariff Book will be uploaded soon.
We apologize for the inconvenience.
Residents are invited to the public viewing as Eastern Cape Premier, Lubabalo Oscar Mabuyane gives his address at the opening of the Eastern Cape Provincial Legislature on August 1st, 2024. The viewing will take place at the Nangoza Jebe Community Hall, New Brighton at 11h00.
It will also be live-streamed on Umhlobo Wenene FM and TruFM.
#LeaveNoOneBehind
#BuildingTheEasternCapeWeWant
The NMBM would like to advise residents that the Call centre is currently offline due to a network issue. The service provider is looking into the issue.
We apologise for the inconvenience caused.
POWER OUTAGE IN MOTHERWELL
Tuesday, 30 July 2024
The Municipality is aware of the power outage affecting NU 11, NU 12 and surrounding areas.
A team is currently on site busy replacing a transformer.
We sincerely apologise for any inconvenience caused.
POWER OUTAGE IN NORTHERN AREAS
Tuesday, 30 July 2024
The Municipality is aware of the power outage affecting Kleinskool, Missionvale, Salt Lake and surrounding areas.
A team is currently on site busy replacing a transformer.
We sincerely apologise for any inconvenience caused.
Good day
Please note and circulate the following emergency shutdown
Sueltz Substation (Sidwell) will be shut down
Date: Thursday, 18 July 2024
Time: 09:00 – 18:00
Reason:
Emergency work to be carried out on equipment / infrastructure.
Areas affected:
Sidwell / North End areas:
- - Sueltz Street
- - Relton Street
- - Hammond Road
- - Hitzeroth road
- - Strang Road
- - Du Preez Road
- - Dalton Road
- - O’Brien Road
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call South Depot Office on 041 392 4164.
Thanks
Kariega Driving License Test Centre reopened for the public on 1 July 2024 for all services after renovations. Operating hours are from 07H45-14H30, after 14H30 only persons with online appointments will be helped.
Public are reminded to do online booking at www.online.natis before visiting the Driving Licencd Testing Centre. No online bookings needed for 60years and older as well as card collections and Temporarily driving licences.
#ECIsYoursToExplore
#BuildingTheECWeWant
ELECTRICITY DISRUPTION UPDATE
8 July 2024.
The municipality wishes to inform residents that there are currently several power outages in the Metro.
At Motherwell Main substation, Transformer T3 with 132kV and 22kV circuit breakers have tripped affecting Motherwell and surrounding areas.
At Market Square substation, Lower Cannon 11kV circuit breakers tripped affecting Central Kariega and surrounding areas.
At Fitchets Corner substation, Blue Horizon Bay 22kV circuit breakers have tripped affecting Fitchets Corner and Blue Horizon Bay.
At Struandale/Ysterhout substation, Mini 6kV circuit breakers have tripped. This outage is affecting Vista University, Missionvale, and surrounding areas.
At Bloemendal substation, Hibiscus 11kV circuit breakers have tripped affecting the areas below:
1. Cherry South/North
2. Anthurium
3. Burberry
4. Impatience
5. Kleinskool
6. Extensions 32, 33, 34, 35 & 36
7. Limburg
8. Loder
9. Bethelsdorp Police Station
10. St Elizabeth
Staff attending to outages however, there is no timeframe for restoration of supply.
We sincerely apologise for the inconvenience the outages have caused.
Water trucks have been deployed to the locations below:
- Endlovini, Wells Estate
- Nomakanjani informal Settlement, Motherwell.
- Mfanyana Street, Motherwell NU 1.
- Ramaphosa informal Settlement, Motherwell NU 1.
- Elephant Park informal Settlement, Wells Estate.
- Amanzi Estate
- Jachtvlakte
- Hillside
- Cleary Park and Cleary Estate
- Windvogel
These trucks may leave to refill however, they will return to the above-mentioned locations.
Sundays River Canal Tie-In Update
04 July 2024
The NMBM has started to recover from the water outages over the last 10 days. The water has been established and flowing into all the areas that were affected. It is only the high lying areas of Motherwell that still receive a low flow or supply.
The Chatty and Bethelsdorp areas have a steady water distribution with a 30% water availability. Teams are on standby to deal with individual complaints should there be water outages.
Western areas such as Chelsea and Emerald are still below 20%. Water trucks continue to be deployed in areas that are still affected to provide basic continuity of supply.
#SaveWater
#EveryDropCounts
#BuildingTheEasternCapeWeWant
PLANNED WATER SHUTDOWN
A water shutdown is planned for tomorrow, 4 July 2024 for maintenance on the water pipe network to be carried out.
Areas that will be affected include:
1. South End
2. Forest Hill
Water supply will be shut off from 08:00 to 17:00.
We apologise for the inconvenience caused.
EMERGENCY ELECTRICITY SHUTDOWN
What:
Emergency Shutdown of Crawford mini substation
Reason:
Cable fault
Time:
09H00 - 18H00
Date:
03 July 2024
Areas affected:
North End:
1. Crawford Street
2. Upper Street
3. Sebestian Street
4. Perkins Street
5. Middle Street
6. Geard Street
7. Olive Street
8. New Road
9. Kent Road
10. Mount Road
Please see attached ISO for the advertising of the following electricity shutdown at Bethelsdorp Substation
Date:
Saturday, 6 July 2024 (weather permitting), alternative date will be Sunday, 7 July 2024
Time:
08:00 To 17:00
Reason:
Switchgear extension to existing 11Kv Switch Board
Areas affected:
11KV Circuits affected out of Bethelsdorp Substation are Bethelsdorp Rd Mini, Local, Rensburg, Dower College, Bantam, Grootboom RMU, St. Benedict & Jenneker
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Des Swiegelaar on 041 392 4208.
The NMBM would like to inform residents that the call centre will be offline from 12:00 till 16:00 today due to maintenance work being carried out.
esidents are encouraged to log their complaints via the NMBM mobile app or email: waterleaks@mandelametro.gov.za.
We sincerely apologise for any inconvenience experienced.
#SaveWater
#EveryDropCounts
#BuildingTheEasternCapeWeWant
The Sundays River Canal is progressing very well and will continue throughout the night. As shown in the drone video, downstream side is getting its last section covered in HDPE liner.
Significant work is still required for the next 2 days in order to complete the tie-in successfully.
Water trucks have been deployed to the areas that are experiencing water outages.
Please accept our sincere apologies for any inconvenience caused.
#SaveWater
#EveryDropCounts
#BuildingTheEasternCapeWeWant
A canal failure occurred on the bend of the Lower Sunday’s River canal, that feeds water to the Scheepersvlakte Balancing Dam, in 2017.
Critical repair work has to be carried out to construct a new link canal, which will have a re-aligned position to minimize the risk of a similar collapse. The repair work will commence on Monday, 24 June 2024 (for ten days until 4 July 2024), which will require that water from the Orange River system is completely stopped, and that could potentially lead to water disruptions. Nelson Mandela Bay residents are asked to drastically reduce water consumption to accommodate the repairs.
Certain areas have been identified as being at high risk of experiencing water outages, and water tankers will be made available in these areas to ensure water continuity.
The following areas have been identified as high risk areas:
- Motherwell reservoir zone
- Perseverance
- Fairbridge Heights zone
- Chatty zone
- Reservoir Hills
- Khayamnandi
- Joe Slovo West
Other areas at risk of experiencing water disruptions include:
- Despatch
- Uitenhage
- Kwamagxaki
- Kwadwesi
Water truck positions will be communicated on the NMBM social media platforms.
Issued by the Communications Sub-Directorate
Tel. 041 506 1555
E-mail: communic@mandelametro.gov.za
A planned shutdown to carry out repairs to the Groendal raw water pipeline will affect the treatment works and its ability to supply the round and rectangular reservoirs at the works. The planned shutdown is planned for 21 June 2024.
Water is pumped from the reservoir directly into the “Rosedale” zone, areas which will be affected include: Rosedale, Kabah, Langa, Thomas Gamble, Mountain View and Mc Naughton areas. This reservoir only has enough capacity to pump for +- 6 hours.
The rectangular reservoir, which supplies Gerald Smith, the CBD and the Industrial areas can last for about a day, if supplemented from the Scheepers reservoir.
This means that areas supplied from the round reservoir will be affected if the shutdown takes longer than half a day (6 hours) while the CBD and Industries will be affected if the shutdown takes longer than a day.
We apologise for the inconvenience caused.
Please note that the Driving Licence Test Centres in Motherwell and Korsten will be open this Saturday, 22 June 2024 from 07:00 – 13:00 for all services.
Bookings must be made online (online.natis.gov.za) for learner’s and driver’s licence tests, renewal of driver’s licence cards and PRDP applications, prior to the payment and confirmation thereof.
No bookings required for temporary driver’s licence applications and card collections, or for persons older than 60 years.
Issued by the Communications Sub-Directorate
Tel. 041 506 1555
E-mail: communic@mandelametro.gov.za
Kariega traffic and licensing offices temporary close due to renovations
The Nelson Mandela Bay Municipality would like to inform residents that the Kariega
Driving Licence Testing Centre will be closed from Tuesday 18 - 30 June 2024 and reopen on Monday 01 July 2024 due to renovations.
Click link to read more: https://www.nelsonmandelabay.gov.za/newsitem?id=3356
Good day
Please see attached ISO for the advertising of the following electricity shutdown:
What: Shutdown notification required for Tollgate 66kV Yard
Date: Sunday, 9 June 2024 (weather permitting), alternative date will be Sunday,16 June 2024
Time: 08:00 To 17:00
Reason:
Maintenance and repairs of Tollgate 66 kV yard
Areas affected:
Volkswagen, Goodyear, Cuyler Manor and Tollgate 1 and 2 11kV Board
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Marielle de la Rey on 041 392 4233.
WATER SUPPLY DISRUPTION IN SOME PARTS OF THE CBD
Tuesday, 2 April 2024
We are aware of the water disruption affecting some parts of the CBD and Central areas. This is due to a huge pipe burst in the area. We have switched off water supply to fix the burst.
Water supply should be opened by tomorrow morning. We would like to appologies for any inconvenience caused.
Good day
Please find signed ISO for advertisement of a planned electricity shutdowns - details as follows:
Shutdown 1
Where: Shutdown Notification required for Motherwell Main Substation.
Date: Friday. 15th of March 2024
Time: 10:00 To 12:00.
Reason: Measuring of 22Kv Busbars
Areas affected: Motherwell Central, Motherwell South, Motherwell East, Motherwell West, Motherwell Reservoir and surrounding area’s.
----------
Shutdown 2
Where: Shutdown notification required for Seaview Pumps Substation.
Date: Saturday, 16th of March 2024 & Sunday, 17th of March 2024
Time: 08:30 To 16:00 both days inclusive
Reason: Maintenance of 22/6.6kv Transformer affecting 6.6Kv Network.
Areas affected: Seaview Village, Beach View Village, Maitland’s, Chinchilla Farm, Seaview Pumps Overhead line and surrounding area’s.
Weather permitting - alternate dates Saturday, 23 March 2024 & Sunday, 24 March 2024.
-----------
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdowns, please call Marielle de la Rey on 041 392 4233.
It is reported that the is an issue between DC and NMBM offices and suspected that it is a cable break. The fault was logged over the weekend, technical is working on it to resolve the issue of the link between COEGA and NMBM offices.
we appologize for the inconvenience that may have caused.
Emergency shutdown: Mabandla substation
Date: Monday, 23 October 2023
Time: 10:00 – 17:00
Reason: Replacement of neutral earthing transformer
Areas affected: Kwanobuhle
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Des Swiegelaar on 041 392 4141 / Marielle de la Rey 041 392 4233.
EMERGENCY ELECTRICITY SHUTDOWN
What: Swartkops Substation 66 kV Reserve Busbar
Date: Sunday, 8 October 2023Time: 08:00 – 14:00
Reason: Repair hot connection on 66kV Reserve Busbars
Substations / Areas affected:
SATS, Matomela, Kwaford, Kulati, Kwazakhele, New Brighton, Silvertown, Trident Steel, Struandale Ford, Armorplate, Delta, General Tyre, Struandale Industrial, Kenako Mall, Dora Nginza, Windvogel, Missionvale, Salt Lake, surrounds.
All installations to be treated as live for the duration of the shutdown.
For queries regarding the shutdown, please call Des Swiegelaar on 041 392 4141 / Marielle de la Rey 041 392 4233.
PLANNED WATER SHUTDOWN: STUDEBAKER STREET
The NMBM would like to inform residents that due to unforeseen circumstances, the planned shutdown has been rescheduled for 12 August 2023.
The Metro requires a 12-hour shutdown to conduct scheduled maintenance work on the pipeline. This is scheduled for Saturday, 12 August 2023.
Provision for water tankers will be made where necessary. The strategic placing of the tankers will be communicated on the NMBM social media platforms and can also be enquired from the Service Delivery Call Centre at 0800 20 50 50.
All efforts will be made to avoid interruptions to the water supply, however, we ask that residents exercise patience as the water supply restores throughout the next day.
Areas that could be affected should storage be depleted include Markman Industrial Area.
We sincerely apologise for the inconvenience this may cause.
Interruption of overdrive/Libby e-library services
There is currently no access to Libby/Overdrive and download reading material.
The Libraries sub-directorate is doing its best to restore normal services. We hope to have resolved the challenges as soon as possible
Library members can still visit our libraries for traditional library services.
We sincerely apologise for any inconvenience caused.
As from Wednesday, 05 July 2023, the Service delivery call Centre 0800 20 50 50 (Option 2), will only be available from 06:00am- 22:00pm
Customers can continue to report Water, Sanitation and other Service delivery matters at any time via the NMBM mobile app- available on your Devices App store.
The following options are available when dialing 0800 20 50 50:
For Municipal Account Queries press 1 (08:00am- 16:30pm)
For Water, Sanitation and other Service delivery matters press 2 (06:00am- 22:00pm)
For Electricity queries press 3 (08:00am-22:00pm)
To Report Vandalism press 4 (24/7)
For information on other departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5
PLANNED ELECTRICITY SHUTDOWN:
Matomela / Kwaford substations
When: Saturday, 8 July 2023 (alternatively Saturday, 15 July 2023)
Time: 08H00 to 17H00
Reason: Maintenance of overhead lines and substation
Areas affected:
- Matomela
- Kwaford
- New Brighton
- Struandale Industrial
- PE College and surrounds
All installations are to be treated as "LIVE" for the duration of the shutdown.
For any queries regarding the shutdown, please
contact Roelof Roodt on 041 392 4136.
This is a test: Please ignore
Please be aware that there is a Cholera outbreak in Port Elizabeth!
Contact your nearest Health Care Facility
Symptoms include:
- Nausea
- Vomiting
- lkjlkj
PLANNED ELECTRICITY SHUTDOWNS
Shutdown 1
What: Malabar substation
Reason: Connect an additional two 11kV feeder panels to the substation main MV boards
When: Wednesday, 3 May 2023
Time: 08H00 – 16H00
Area affected:
- Malabar area
- Helenvale Extension
- Malabar Extension
- Gelvandale (except Parkside and Gelvan Park)
Shutdown 2:
What: Arlington substation
Reason: Connect an additional two 11kV feeder panels to the substation main MV boards
When: Thursday, 4 May 2023
Time: 08H00 – 16H00
Area affected:
- South-eastern parts of Walmer
- Walmer Heights
- Walmer Links
- Pari Park
- Lovemore Park
- Schoenmakerskop
The contact person for details regarding these shutdowns is Carel van Dyk – 041 392 4356.
One Municipality-One Contact number
As from Monday 27 March 2023, the contact number 0800 20 50 50 and other Call Centre numbers have been merged.Customer's can now use the Toll Free number 0800 20 50 50 to get access to Municipal related Services and Queries.
The following options are available when dialing 0800 20 50 50:
For Municipal Account Queries press 1 (08:00- 16:30)
For Water, Sanitation and other Service delivery matters press 2(06:00- 22:00)
For Electricity queries press 3 (08:00-22:00)
To Report Vandalism press 4 (24/7)
For information on other
departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5
Humewood substation shutdown
When: Thursday, 23 March 2023
Time: 08H00 – 17H00
Reason: Upgrading / Conversion of 6.6kV cables to 11kV cables
From Humewood Main sub the following subs will be affected (Humewood area):
Pendennis, San Remo, Granten heights, Elmdor, San Antonio, Mutualhof, Elizabeth Hotel, Lelani, Cathcart mini, Marshall, Palladium Mini, Driftsands Mini, Pommern, Perrot, Humerail, Paxton, Farie.
Contact person for details regarding this shutdown is Viwe Lusawana – 041 392 4164.
ELECTRICITY UPDATE
Due to a cable fault between William and Bernard Roads in Lorraine, Group 13 residents are now falling under Group 16.
The following substations from Group 13 are now under Group 16:
Bernard substation
Stockton substation
Saddlewoods substation
Hilltops substation
Monterey Lane Mini substation
Lovemore Lake substation
Cyril Road West substation
Cyril Mini substation
Gladys Mini substation
Monterey Mini substation
Maddison Park substation
Internal Mini substation
McCollum substation
Botha Mini substation
Phillis Road substation
Gladys substation
Marcia substation
MONDAY, 13 FEBRUARY 2023.
STAGE 3.
00H00-02H30: Group 17,3,8
02H00-04H30: Group 18,4,9
04H00-06H30: Group 19,5,10
06H00-08H30: Group 1,6,11
08H00-10H30: Group 2,7,12
10H00-12H30: Group 3,8,13
12H00-14H30: Group 4,9,14
14H00-16H30: Group 5,10,15
STAGE 4.
16H00-18H30: Group 6,11,16,2
18H00-20H30: Group 7,12,17,3
20H00-22H30: Group 8,13,18,4
22H00-00H30: Group 9,14,19,5
WATER SUPPLY UPDATE
Due to the electricity disruptions experienced, the system is recovering at a slow pace. Chelsea reservoir is at 37% and Greenbushes reservoir is at 90%. The KwaNobuhle reservoirs have suffered in the process, and the focus is to build up the these reservoirs overnight.
Unfortunately, while this was happening, critical connections had to be affected to allow St Georges boreholes to go into the testing phase and as a result, Struandale and Gelvandale reservoirs have dropped.
Adjustments have been made to improve the situation overnight. Emerald Hill reservoir is still low and adjustments will be made in the morning to try to build up storage levels. The distribution system remains critical but stable.
We urge all residents to continue using water sparingly.
More updates will follow as the situation progresses.
COMMISSIONING AND TRIAL OPERATION OF ST GEORGES PARK WELLFIELD
The Municipality wishes to inform residents that the St Georges Park Wellfield is continuing with its commissioning and trial operation phases from Monday, 13 February 2023.
During this period, a collection point has been established so that residents can collect non-potable water free of charge.
Water can be collected from a flexible hose opposite 86 Park Drive, Port Elizabeth Central, Gqeberha.
Please note that it is important to remember that this water is non-potable and thus cannot be used for drinking, cooking or cleaning. The maximum volume per vehicle per day will be limited to 1000 litres.
The commissioning and trial operation phases is essential to ensure that the system is safe, reliable and adheres to water quality standards.
The aquifer will also be monitored to ensure that abstraction is sustainable and adheres to the conditions of the Water Use License from the Department of Water and Sanitation.COMMISSIONING AND TRIAL OPERATION OF ST GEORGES PARK WELLFIELD
09 February 2023
The Municipality wishes to inform residents that the St Georges Park Wellfield is continuing with its commissioning and trial operation phases from Monday, 13 February 2023.
During this period, a collection point has been established so that residents can collect non-potable water free of charge.
Water can be collected from a flexible hose opposite 86 Park Drive, Port Elizabeth Central, Gqeberha.
Please note that it is important to remember that this water is non-potable and thus cannot be used for drinking, cooking or cleaning. The maximum volume per vehicle per day will be limited to 1000 litres.
The commissioning and trial operation phases is essential to ensure that the system is safe, reliable and adheres to water quality standards.
The aquifer will also be monitored to ensure that abstraction is sustainable and adheres to the conditions of the Water Use License from the Department of Water and Sanitation.
WEDNESDAY, 8 FEBRUARY 2023.
STAGE 4.
00H00-02H30: Group 14,19,5,10
02H00-04H30: Group 15,1,6,11
04H00-05H30: Group 16,2,7,12
STAGE 3.
05H00-06H30: Group 16,2,7
06H00-08H30: Group 17,3,8
08H00-10H30: Group 18,4,9
10H00-12H30: Group 19,5,10
12H00-14H30: Group 1,6,11
14H00-16H30: Group 2,7,12
STAGE 4.
16H00-18H30: Group 3,8,13,18
18H00-20H30: Group 4,9,14,19
20H00-22H30: Group 5,10,15,1
22H00-00H30: Group 6,11,16,2
WATER SUPPLY UPDATE
Water supply disruptions in the Motherwell reservoir zone should now be resolved with the reservoir level at 87%.
Chelsea reservoir is 11% and most residents in this zone should have water supply with an exception of the high-lying areas.
High-lying areas that are fed from Greenbushes reservoir are still experiencing low water pressure and water disruptions due to the reservoir levels being critically low.
The City is currently checking if previously affected areas now have water supply. Updates on the status of these preceding zones will be communicated after reservoir levels are confirmed around midday
We thank residents for their continued patience and apologize for the inconvenience caused.
WATER SUPPLY UPDATE.
Water supply disruptions are still being experienced in parts of the City. The repair at the Nooitgedagt Water Treatment Works was completed around 22h00 last night.
Motherwell reservoir is at 7% and the area still has no water supply. We are currently pumping 81 megalitres per day at Stanford Road pump station. We are also manually checking the storage levels of the Despatch reservoirs.
Water trucks are being deployed to the affected areas.
CONNECTIVITY ALERT affecting some data transfer functionality on the website.
Please be advised that there is a connectivity issue on WF 19393444 (Eastern Cape) Aloes Exchange (AE): Isolated. on 2023-01-29 at 22:52 affecting a 500MB Telkom Mobile traffic. Power is down due to a blown power transformer and reported to Eskom.
Due to ongoing vandalism and theft, a mobile generator will not be placed on-site. Contractors and municipal workers are on-site, replacing the faulty transformer and cables.
Unfortunately, there is no time frame available and we apologise for the inconvenience.
WATER SUPPLY UPDATE.
Water disruption are still being experienced in parts of the city. There is a slight improvement an the Emerald Hill zone after operational adjustments were made overnight. Emerald Hill reservoir has increased to 27% and this indicates that all residents in this zone have water supply.
Water supply disruptions are being experienced in the following zones. Lovemore Heights zone and upper tank with the reservoir level at less than 1%. No recovery has occurred in the Chelsea reservoir zone that is currently at 5%. Residents in this zone don’t have water supply at the moment even though operational adjustments have been made in an effort to improvement the reservoir levels in this zone.
We are pumping 87 megalitres at Stanford Road pump station. Churchill Water Treatment Works did not experience load-shedding yesterday and was operating continuously. This is why there is an improvement in the Emerald Hill reservoir zone.
Heatherbank reservoir is at 27% however, and we need this reservoir to be above 40% for the pumps to get water into Lovemore Heights. Chatty and Reservoir Hills are both stable sitting at 64% and 79% respectively. KwaNobuhle reservoirs are stable with Reservoir 4 at 47% and Reservoir 3 at 33%.
Water trucks have been deployed to the locations below:
Engen Garage, Mount Pleasant.
Spar, Hunters Retreat.
Spar, Sherwood.
KFC, Kabega Park.
PnP, Linton Grange.
Roaming in Deer Park.
Roaming in Schauderville.
We apologize for the inconvenience caused
20 January 2023
Fitchets Corner Transformer switched off for emergency work to be done affecting
*FBH – Fitchets Corner / Blue Horizon Bay
*FCR – Fitchets Corner / Rocklands
*FCW – Fitchets Corner / Witteklip
*FGR – Fitchets Corner / Geduldsrivier
*SAL – St Albans
*TFM – Tembani / Farmers Market
*TBS – Tembani / Boxes and Shooks
*VMW – Van Stadens Mouth
*SLL – Lime Bank
Supply to be restored soonest, no timeframe available.
The power outage that affected Newton Park surrounds has resulted in the following:
1. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Kragga Kamma substation (Group 17):
Kentucky; Willet; Westway; 7th Ave, 7th Ave Mini, Landbank sub; Yasmin; 4th Ave Mini No.2; 34-4th Ave, Worraker Mini, 6th Ave Mini, 1 and 2 Worraker Street
2. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Lorraine substation (Group 16):
Handsworth; 4th Ave sub; 6th Ave sub; 72-4th Ave; Servistar; 5th Ave Exchange
3. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Diaz Road substation (Group 9):
Pick-n-Pay (Newton Park)
Customers are encouraged to follow their newly assigned groups on the loadshedding schedule.
No timeframe available for when the equipment will be repaired / replaced and the network returned to normal.
WATER SUPPLY UPDATE.
The distribution system remains vulnerable but is stable at the moment. The status for strategic bulk and distribution reservoirs is as follows:
Chelsea reservoir - 18 %
Emerald Hill reservoir - 88%
Grassridge reservoir- 47%
KwaNobuhle Reservoir 4 - 36%
KwaNobuhle Reservoirs 3 - 37%
Chatty reservoir - 39%
Nooitgedagt Treatment Works is producing an average of 180 megalitres and the pumping output to Chelsea reservoir is around 82 megalitres.
All residents should have water supply in the Metro with the exception of isolated incidents.
Urgent reduction in water consumption needed in NMBM as reservoirs struggle to meet high demand.
The Nelson Mandela Bay Municipality is urging all water users within the City to reduce water consumption immediately as water disruptions have started to affect several suburbs, as a result of the ongoing drought crisis.
This comes as the City’s dams continue to decline at an alarming rate with a total of 14.90% recorded from the major storage dams supplying the City on Monday, 9 January 2023.
As a result of the severe drought, NMBM cannot meet the water demand of 286 Megalitres a day resulting in water shortages.
The City’s approved abstraction volume by the Department of Water is only 230 Megalitres per day.
NMBM Executive Mayor, Cllr Retief Odendaal said as recorded on Friday, 6 January 2023, the low dam levels have caused a strain to the system leading to Nooitgedagt Water Treatment Works (WTW) supply deficit.
“This has had knock on effects such as reservoir levels at Grassridge and Olifantskop reservoir, causing reduced flow to parts of the City specifically the east west transfer system. To mitigate the failure at Nooitgedagt WTW, increased supply was produced from Lorrie WTW. Efforts have been made by our teams to avoid any water disruption but Fairbridge Heights, Rosedale and Scheepershoogte reservoir have been affected,” Mayor Odendaal said.
Fairbrigde Heights reservoir is at 0 % and as such the reservoir zone is currently experiencing water disruption. The affected areas include Fairbridge Heights, Janssendal, Levyvale, Scheepershoogte, Strelizia Park, Valleisig, Van Riebeeck Hoogte, Vanes Estate and Winterhoek Park in Kariega.
“Rosedale reservoir is currently low and high lying areas in the reservoir zone are experiencing water disruption. Scheepershoogte reservoir is at 11 %, the reservoir zone will be experiencing low water pressure, affected areas include Despatch. Mitigation measures have and will continue to be implemented to ensure that supply to all areas is restored as quickly as possible. Residents need to reduce their water usage and use water sparingly for basic use only,” he added.
The current dam levels are as follows:
Kouga Dam Churchill Dam Impofu Dam Loerie Dam Groendal Dam TOTAL
15.92 % 31.31 % 7.19% 46.99 %
15.91 %
14.90%.
The City has noted with concern that on Friday, the Impofu Dam recorded a low 7.27%, the lowest it has ever been since the dam was constructed in 1983.
“The pumps on the barge nearby the intake tower will soon reach the riverbed and will need to be moved. The new barge 6km downstream near to the dam wall requires electrical connections before it can be brought online. This will allow the NMBM to draw the last remaining dead storage from this dam. The drought situation is real and we need everyone to take it seriously and reduce their water consumption,” Mayor Odendaal said.
EMERGENCY electricity shutdown at the Swartkops
substation for urgent work to be carried out.
Reason: 66kV Busbar swop and Isolator maintenance/repairs
When: Saturday, 7 January 2023 OR Sunday, 8 January 2023
Time:08H00 - 17H00
Substations affected: Matomela, Kwaford, Struandale
Areas affected:
- SATS
- Matomela
- Kwazakhele
- Kwaford
- New Brighton
- Struandale
All supply to be treated as live for the duration of the shutdown.
Please contact Mr Des Swiegelaar on 041 392 4141 for any queries regarding the shutdown.
NMBM LIBRARY SERVICE CHRISTMAS CLOSURE
21 DECEMBER 2022 – 6 JANUARY 2023
All Nelson Mandela Bay Municipality Libraries will be closed from the 21 December 2022 up to and including the 6 January 2023. During this period only the e-library service (Overdrive/Libby) will be available through the municipality website (e-services) or at
https://nmbm.overdrive.com.
Library patrons can access Overdrive/Libby to download e-books and audiobooks. Patrons can logon using their full library card number starting with C and ending with D.
NB: In instances where library patrons have challenges with logging onto the platform, they can send a whatsapp message to 0713040394.
NMBM Libraries will re-open to the public on 9 January 2023.
WATER SUPPLY DISRUPTION UPDATE.
Water supply disruptions are still being experienced in most of the Western suburbs due to the pump station failure at Nooitgedagt Water Treatment Works.
This failure is affecting water supply into the Chelsea Reservoir and this is the central water supply reservoir. Plant maintenance teams are currently on-site and are working to resolve the problem.
Areas affected by thus incinclude:
1. Hunters Retreat
2. Malabar
3. Kabega Park
4. Parsons Vlei
5. Westering
6. Theescombe
7. Charlo
8. Fairview
9. Lorraine
In an effort to ensure that residents have access to water supply, water trucks have been deployed to the locations below:
1. Roaming in Malabar.
2. Hunters Retreat Spar.
3. Spar, Sherwood.
4. Rowan Street, Rowallan Park.
5. PnP, Linton Grange.
6. Roaming in Barcelona.
Kindly note that water trucks may leave to refill however, they will return to the above mentioned locations.
We apologize for the inconvenience cause and thank residents for their continued patience.
UPDATE ON EMERGENCY SHUTDOWN ALONG THE NOOITGEDAGT TRANSFER SYSTEM
December 08, 2022
The Municipality wishes to inform residents that the work at the Motherwell Pump Station was completed last night, whereafter the pipeline was filled and the transfer of water could recommence.
The supply was restored to majority of affected areas with the exception of some higher laying areas.
Pressure is building however recovery is delayed during peak periods.
Consumers that have water are requested to consume sparingly so that supply to higher laying areas can be restored quicker.
WATER TRUCK POINTS:
1) Hunters Spar
2) Sherwood Spar
3) Barcelona area
4) Malabar area
5) Cotswold
6) PnP Linton
7) Blumento Parsonsvlei
8) Kamma Park Crossing
9) Schauderville area
Sunday, 11 December 2022
STAGE 5
*08H00- 10H30: Group 13,18,4,9,21
*10H00-12H30: Group 14,19,5,10,21
*12H00-14H30: Group 15,1,6,11,25
*14H00-16H30: Group 16,2,7,12,25
*16H00-18H30: Group 17,3,8,13,29
*18H00-20H30: Group 18,4,9,14,29
*20H00-22H30: Group 19,5,10,15,22
*22H00-00H30: Group 1,6,11,16,22
Wednesday, 7 December 2022
Rectification: STAGE 6
*12H00-14H30: Group 5,10,15,1,28,29
*14H00-16H30: Group 6,11,16,2,28,29
*16H00-18H30: Group 7,12,17,3,21,22
*18H00-20H30: Group 8,13,18,4,21,22
*20H00-22H30: Group 9,14,19,5,25,26
*22H00-00H30: Group 10,15,1,6,25,26
Wednesday, 30 November 2022
STAGE 2
*16H00-18H30: Group 18,4
*18H00-20H30: Group 19,5
*20H00-22H30: Group 1,6
*22H00-00H30: Group 2,7
Thursday, 1 December 2022
STAGE 2
*00H00-02H30: Group 3,8
*02H00-04H30: Group 4,9
*04H00-05H30: Group 5,10
Monday, 28 November 2022
STAGE 2
*16H00-18H30: Group 13,18
*18H00-20H30: Group 14,19
*20H00-22H30: Group 15,1
*22H00-00H30: Group 16,2
Tuesday, 29 November 2022
STAGE 2
*00H00-02H30: Group 17,3
*02H00-04H30: Group 18,4
*04H00-05H30: Group 19,5
Sunday, 27 November 2022
STAGE 2
*04H00-06H30: Group 14,19
*06H00-08H30: Group 15,1
*08H00- 10H30: Group 16,2
*10H00-12H30: Group 17,3
*12H00-14H30: Group 18,4
*14H00-16H30: Group 19,5
*16H00-18H30: Group 1,6
*18H00-20H30: Group 2,7
*20H00-22H30: Group 3,8
*22H00-00H30: Group 4,9
PLANNED ELECTRICITY SHUTDOWN
Where: Swartkops Substation 66kV System
When: 17 and 18 December 2022 (both days) (weather permitting)
Time: 08H00 - 17H00
Substations affected: Matomela, Kwaford, Struandale
Areas affected:
- SATS
- Matomela
- Kwazakhele
- Kwaford
- New Brighton
- Struandale
Reason: 66kV Busbar swop and Isolator maintenance/repairs
All supply to be treated as live for the duration of the shutdown.
Please contact Mr Des Swiegelaar on 041 392 4141 for any queries.
Please see the following substations that are added to domestic Group 10. Take note that these consumers were never load shedded before due to network difficulties that are now sorted.
- Innes Substation
- Edgar Lane Substation
- Show Grounds 2 Substation
- Show Grounds 3 Substation
- Show Grounds 4 Substation
- Pick n Pay (warehouse) Substation
- Millennium Road Substation
- Anderson Substation
- Finro Substation
- Sellick Road Substation
- S.A. Wool Board Substation
- Swift Str Substation
- Grand-ways Substation
All these substations are in the North End area.
Saturday, 26 November 2022
STAGE 2
*00H00-02H30: Group 19,5
*02H00-04H30: Group 1,6
*04H00-06H30: Group 2,7
*06H00-08H30: Group 3,8
*08H00- 10H30: Group 4,9
*10H00-12H30: Group 5,10
*12H00-14H30: Group 6,11
*14H00-16H30: Group 7,12
PLANNED WATER SUPPLY SHUTDOWN.
Please be advised that a planned water supply shutdown to execute metered connections is scheduled for Wednesday, November 23, 2022.
Water supply will be off between the hours 08h00 – 17h00.
Areas in Ward 4 that will be affected by this shutdown includes:
Milkwood Complex
Glendore Road
Walmer Location
Animal Welfare
We apologise for any inconvenience this may cause.
Tuesday, 22 November 2022
STAGE 4
*00H00-02H30: Group 9,14,19,5
*02H00-04H30: Group 10,15,1,6
*04H00-05H30: Group 11,16,2,7
STAGE 2
*05H00-06H30: Group 11,16
*06H00-08H30: Group 12,17
*08H00-10H30: Group 13,18
*10H00-12H30: Group 14,19
*12H00-14H30: Group 15,1
*14H00-16H30: Group 16,2
Monday, 21 November 2022
STAGE 4
*00H00-02H30: Group 16,2,7,12
*02H00-04H30: Group 17,3,8,13
*04H00-06H30: Group 18,4,9,14
*06H00-08H30: Group 19,5,10,15
*08H00-10H30: Group 1,6,11,16
*10H00-12H30: Group 2,7,12,17
*12H00-14H30: Group 3,8,13,18
*14H00-16H30: Group 4,9,14,19
Saturday 18 November 2022
STAGE 4
00:00-02:30 Group 11, 16, 2, 7
02:00-04:30 Group 12, 17, 3, 8
04:00-06:30 Group 13, 18, 4, 9
06:00-08:30 Group 14, 19, 5, 10
08:00-10:30 Group 15, 1, 6, 11
10:00-12:30 Group 16, 2, 7, 12
12:00-14:30 Group 17, 3, 8, 13
14:00-16:30 Group 18, 4, 9, 14
16:00-18:30 Group 19, 5, 10, 15
18:00-20:30 Group 1, 6, 11, 16
20:00-22:30 Group 2, 7, 12, 17
22:00-00:30 Group 3, 9, 13, 18
Friday 18 November 2022
STAGE 4
08:00-10:30 Group 3, 8, 13, 18
10:00-12:30 Group 4, 9, 14, 19
12:00-14:30 Group 5, 10, 15, 1
14:00-16:30 Group 6, 11, 16, 2
16:00-18:30 Group 7, 12, 17, 3
18:00-20:30 Group 8, 13, 18, 4
20:00-22:30 Group 9, 14, 19, 5
22:00-00:30 Group 10, 15, 1, 6
THURSDAY 17 NOV 2022
STAGE 2
08H00-10H30: Groups 10, 15
10H00-12H30: Groups 11, 16
12H00-14H30: Groups 12, 17
14H00-16H30: Groups 13, 18
STAGE 3
16H00-18H30: Groups 14, 19,5
18H00-20H30: Groups 15, 1,6
20H00-22H30: Groups 16, 2,7
22H00-00H30: Groups 17, 3,8
Friday 18 Nov 2022
STAGE 3
00H00-02H30: Groups 18,4,9
02H00-04H30: Groups 19, 5,10
04H00-05H30: Groups 1, 6,11
Sunday 13 November 2022
STAGE 2
06H00-08H30 Groups 18,4
08H00-10H30 Groups 19,5
10H00-12H30 Groups 1,6
12H00-14H30 Groups 2,7
14H00-16H30 Groups 3,8
16H00-18H30 Groups 4,9
18H00-20H30 Groups 5,10
20H00-22H30 Groups 6,11
22H00-00H30 Groups 7,12
Monday 14 November 2022
00H00-02H30 Groups 8,13
02H00-04H30 Groups 9,14
04H00-06H30 Groups 10,15
Saturday 12 November 2022
STAGE 2
06H00-08H30 Groups 6,11
08H00-10H30 Groups 7,12
10H00-12H30 Groups 8,13
12H00-14H30 Groups 9,14
14H00-16H30 Groups 10,15
16H00-18H30 Groups 11,16
18H00-20H30 Groups 12,17
20H00-22H30 Groups 13,18
22H00-00H30 Groups 14,19
Sunday 13 November 2022
00H00-02H30 Groups 15,1
02H00-04H30 Groups 16,2
04H00-06H30 Groups 17,3
Friday 11 November 2022
STAGE 2
06H00-08H30 Groups 13,18
08H00-10H30 Groups 14,19
10H00-12H30 Groups 15,1
12H00-14H30 Groups 16,2
14H00-16H30 Groups 17,3
16H00-18H30 Groups 18,4
18H00-20H30 Groups 19,5
20H00-22H30 Groups 1,6
22H00-00H30 Groups 2,7
Saturday 12 November 2022
00H00-02H30 Groups 3,8
02H00-04H30 Groups 4,9
04H00-06H30 Groups 5,10
Thursday 10 November 2022
STAGE 2
06H00-08H30 Groups 1,6
08H00-10H30 Groups 2,7
10H00-12H30 Groups 3,8
12H00-14H30 Groups 4,9
14H00-16H30 Groups 5,10
16H00-18H30 Groups 6,11
18H00-20H30 Groups 7,12
20H00-22H30 Groups 8,13
22H00-00H30 Groups 9,14
Friday 11 November 2022
00H00-02H30 Groups 10,15
02H00-04H30 Groups 11,16
04H00-06H30 Groups 12,17
Wednesday 9 November 2022
STAGE 2
06:00-08:30 Group 8, 13
08:00-10:30 Group 9, 14
10:00-12:30 Group 10, 15
12:00-14:30 Group 11, 16
14:00-16:30 Group 12, 17
16:00-18:30 Group 13, 18
18:00-20:30 Group 14, 19
20:00-22:30 Group 15, 1
22:00-00:30 Group 16, 2
STAGE 2 Loadshedding commence at 09H00 until further notice.
Tuesday, 8 November 2022
STAGE 2
*09H00- 10H30: Group
16,2
*10H00-12H30: Group 17,3
*12H00-14H30: Group 18,4
*14H00-16H30: Group 19,5
*16H00-18H30: Group 1,6
*18H00-20H30: Group 2,7
*20H00-22H30: Group 3,8
*22H00-00H30: Group 4,9
Monday, 7 November 2022
STAGE 2
*16H00-18H30: Group 8,13
*18H00-20H00: Group 9,14
*20H00-22H30: Group 10,15
*22H00-00H30: Group 11,16
Tuesday, 8 November 2022
*00H00-02H30: Group 12,17
*02H00-04H30: Group 13,18
*04H00-05H30: Group 14,19
Continues at 16H00.
*16H00-18H30: Group 1,6
*18H00-20H00: Group 2,7
*20H00-22H30: Group 3,8
*22H00-00H30: Group 4,9
Wednesday, 8 November 2022
*00H00-02H30: Group 5,10
*02H00-04H30: Group 6,11
*04H00-05H30: Group 7,12
Saturday, 5 November 2022
STAGE 2
*16H00-18H30: Group 3,8
*18H00-20H30: Group 4,9
*20H00-22H30: Group 5,10
*22H00-00H30: Group 6,11
Sunday, 6 November 2022
STAGE 2
*00H00-02H30: Group 7,12
*02H00-04H30: Group 8,13
*04H00-05H30: Group 9,14
STAGE 1
*05H00-06H30: Group 9
*06H00-08H00: Group 10
*08H00- 10H30: Group 11
*10H00-12H30: Group 12
*12H00-14H30: Group 13
*14H00-16H30: Group 14
Saturday, 5 November 2022
STAGE 1
*05H00-06H30: Group 16
*06H00-08H00: Group 17
*08H00- 10H30: Group 18
*10H00-12H30: Group 19
*12H00-14H30: Group 1
*14H00-16H30: Group 2
Thursday 3 November 2022
STAGE 2
16:00-18:30 Group 17, 3
18:00-20:30 Group 18, 4
20:00-22:30 Group 19, 5
22:00-00:30 Group 1, 6
Friday 4 November 2022
STAGE 2
00:00-02:30 Group 2, 7
02:00-04:30 Group 3, 8
04:00-05:30 Group 4, 9
STAGE 1
05:00-06:30 Group 4
06:00-08:30 Group 5
08:00-10:30 Group 6
10:00-12:30 Group 7
12:00-14:30 Group 8
14:00-16:30 Group 9
IDP meeting scheduled for Tuesday, 1 Nov 2022
Please note the IDP meeting scheduled for Tuesday, 1 Nov 2022 with the Business Sector & Ratepayers association is canceled.
The cancellation of this meeting is due to the continuation
of the Council meeting on Tuesday, 1 Nov 2022.
All stakeholders are encouraged to submit their written submissions to: idpoffice@mandelametro.gov.za by no later than 13 January 2023.
STAGE 2
*00H00-02H30: Group 9,14
*02H00-04H30: Group
10,15
*04H00-05H30: Group
11,16
STAGE 1
*05H00-06H30: Group 11
*06H00-08H00: Group 12
*08H00- 10H30: Group 13
*10H00-12H30: Group 14
*12H00-14H30: Group 15
*14H00-16H30: Group 16
Power supply disruption at Motherwell Pump Station
NMBM wishes to notify residents that we are currently experiencing low water levels due to pumps that are off at the Motherwell pump station. Underground cables have been damaged in the Motherwell area and this is affecting the supply to the pump station. The Electricity and Energy Directorate is busy with repairs however there is currently no timeframe. This affects the east to west transfer of water.
The situation is exacerbated by a bulk water pipe burst in the St Albans area that had to be isolated for repairs.
Residents that do have water supply are encouraged to reduce consumption.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water disruptions during this time.
Water pressure may be low or non-existent in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19. St Albans area
20. Greenbushes
21. Colleen Glen
22. KwaNobuhle
If necessary, water tankers will be dispatched, and their locations will be communicated on our social media platforms. We apologise for any inconvenience caused. Additional information can be obtained by calling the Service Delivery Call Centre on 0800 20 50 50.
Planned Electricity Shutdown
When: Sunday, 6 November 2022 (alternatively 13 November 2022)
Where: Ditchling/Malabar/Kragga Kamma 66kV O/H line
Time: 08H00 - 12H00
Reason: Assessment of termination structures at Malabar and Kragga Kamma substations
All areas fed
from Malabar and Kragga Kamma substations will be affected:
- Section of Linton Grange
- Section of Fernglen
- Cotswold
- Sunridge Park
- Framesby
- Westering
- Walmer
- 17th Ave, Walmer
- Walmer Downs
- Charlo
- Springfield
- Greenshields Park
- Section of Malabar
- Section of Gelvandale
- Section of Helenvale
All supplies are to be
treated as live for the duration of the outage.
Queries: Carel van Dyk -
041 392 4356
Friday, 28 October 2022
STAGE 4
*00H00-02H30: Group 13,18,4,9
*02H00-04H30: Group 14,19,5,10
*04H00-05H30: Group 15,1,6,11
STAGE 2
*05H00-06H30: Group 15,1
*06H00-08H00: Group 16,2
*08H00- 10H30: Group 17,3
*10H00-12H30: Group 18,4
*12H00-14H30: Group 19,5
*14H00-16H30: Group 1,6
Stage 3
*16H00-18H30: Group 2,7,12
*18H00-20H30: Group 3,8,13
*20H00-22H30: Group 4,9,14*
22H00-00H30: Group 5,10,15
Thursday, 27 October 2022
STAGE 4
*00H00-02H30: Group 1,6,11,16
*02H00-04H30: Group 2,7,12,17
*04H00-05H30: Group 3,8,13,18
STAGE 3
*05H00-06H30: Group 3,8,13
*06H00-08H00: Group 4,9,14
*08H00- 10H30: Group 5,10,15
*10H00-12H30: Group 6,11,16
*12H00-14H30: Group 7,12,17
*14H00-16H30: Group 8,13,18
Tuesday, 25 October 2022
STAGE 4
*16H00-18H30: Group 4,9,14,19
*18H00-20H30: Group 5,10,15,1
*20H00-22H30: Group 6,11,16,2
*22H00-00H30: Group 7,12,17,3
Wednesday, 26 October 2022
STAGE 4
*00H00-02H30: Group 8,13,18,4
*02H00-04H30: Group 9,14,19,5
*04H00-05H30: Group 10,15,1,6
STAGE 3
*05H00-06H30: Group 10,15,1
*06H00-08H00: Group 11,16,2
*08H00- 10H30: Group 12,17,3
*10H00-12H30: Group 13,18,4
*12H00-14H30: Group 14,19,5
*14H00-16H30: Group 15,1,6
Tuesday, 25 October 2022
STAGE 4
*00H00-02H30: Group
15,1,6,11
*02H00-04H30: Group
16,2,7,12
*04H00-05H30: Group
17,3,8,13
STAGE 3
*05H00-06H30:
Group 17,3,8
*06H00-08H00: Group
18,4,9
*08H00- 10H30: Group
19,5,10
*10H00-12H30: Group
1,6,11
*12H00-14H30: Group
2,7,12
*14H00-16H30: Group
3,8,13
Stage 2 loadshedding implemented from 00h00, Wed 19 Oct 2022.
* 00h00-02h30: Group 19, 5
* 02h00-04h30: Group 1,6
* 04h00-05h30: 2,7.
Tuesday, 18 October 2022
STAGE 4
*08H00-10H30: Group 11,16,2,7
*10H00-12H30: Group 12,17,3,8
*12H00-14H30: Group 13,18,4,9
*14H00-16H30: Group 14,19,5,10
*16H00-18H30: Group 15,1,6,11
*18H00-20H30: Group 16,2,7,12
*20H00-22H30: Group 17,3,8,13
*22H00-00H30: Group18,4,9,14
Loadshedding update.
Sun, 16 Oct 2022
06:00-08:30 Groups 5, 10
08:00-10:30 Groups 6, 11
10:00-12:30 Groups 7, 12
12:00-14:30 Groups 8, 13
14:00-16:30 Groups 9, 14
16:00-18:30 Groups 10, 15
18:00-20:30 Groups 11, 16
20:00-22:30 Groups 12, 17
22:00-00:30 Groups 13, 18
SAT, 15 OCT 2022: STAGE 2 - 14H00-16H30:
Group 16, 216H00-18H30: Group 17, 318H00-20H30: Group 18, 420H00-22H30: Group 19, 522H00-00H30: Group 1, 6.
Friday, 14 October 2022
STAGE 1:
16H00-18H30: Group 5
18H00-20H30: Group 6
20H00-22H30: Group 7
22H00-00H30: Group 8
Thursday, 13 October 2022
STAGE 2
16H00-18H30: Group 12,17
18H00-20H30: Group 13,18
20H00-22H30: Group 14,19
22H00-00H30: Group 15,1.
Wednesday, 12 October 2022
STAGE 2
*16H00-18H30: Group 19,5
*18H00-20H30: Group 1,6
*20H00-22H30: Group 2,7
*22H00-00H30: Group 3,8
Stage 2 loadshedding will be implemented as follows:
Monday, 10 October 2022
STAGE 2
*16H00-18H30: Group 14,19
*18H00-20H30: Group 15,1
*20H00-22H30: Group 16,2
*22H00-00H30: Group 17,3
Tuesday, 11 October 2022
STAGE 2
*16H00-18H30: Group 7,12
*18H00-20H30: Group 8,13
*20H00-22H30: Group 9,14
*22H00-00H30: Group 10,15
Wednesday, 12 October 2022
STAGE 2
*16H00-18H30: Group 19,5
*18H00-20H30: Group 1,6
*20H00-22H30: Group 2,7
*22H00-00H30: Group 3,8
Thursday, 6 October 2022
STAGE 4
*00H00-02H30: Group 15,1,6,11
*02H00-04H30: Group 16,2,7,12
*04H00-05H30: Group 17,3,8,13
STAGE 3
*05H00-06H30: Group 17,3,8
*06H00-08H30: Group 18,4,9
*08H00- 10H30: Group 19,5,10
*10H00-12H30: Group 1,6,11
*12H00-14H30: Group 2,7,12
*14H00-16H30: Group 3,8,13
*16H00-18H30: Group 4,9,14
*18H00-20H30: Group 5,10,15
*20H00-22H30: Group 6,11,16
*22H00-00H30: Group 7,12,17
Tuesday, 4 October 2022
STAGE 4
*18H00-20H30: Group 19,5,10,15
*20H00-22H30: Group 1,6,11,16
*22H00-00H30: Group 2,7,12,17
Wednesday, 5 October 2022
STAGE 4
*00H00-02H30: Group 3,8,13,18
*02H00-04H30: Group 4,9,14,19
*04H00-06H30: Group 5,10,15,1
*06H00-08H30: Group 6,11,16,2
*08H00- 10H30: Group 7,12,17,3
*10H00-12H30: Group 8,13,18,4
*12H00-14H30: Group 9,14,19,5
*14H00-16H30: Group 10,15,1,6
*16H00-18H30: Group 11,16,2,7
*18H00-20H30: Group 12,17,3,8
*20H00-22H30: Group 13,18,4,9
*22H00-00H30: Group 14,19,5,10
Tuesday, 4 November 2022
STAGE 3
*00H00-02H30: Group 10,15,1
*02H00-04H30: Group 11,16,2
*04H00-06H30: Group 12,17,3
*06H00-08H30: Group 13,18,4
*08H00- 10H30: Group 14,19,5
*10H00-12H30: Group 15,1,6
*12H00-14H30: Group 16,2,7
*14H00-16H30: Group 17,3,8
*16H00-18H30: Group 18,4,9
*18H00-20H30: Group 19,5,10
*20H00-22H30: Group 1,6,11
*22H00-00H30: Group 2,7,12
Wednesday, 5 October 2022
STAGE 3
*00H00-02H30: Group 3,8,13
*02H00-04H30: Group 4,9,14
*04H00-05H30: Group 5,10,15
SATURDAY , 1 OCTOBER 2022
STAGE 3
18H00-20H30: Group 2,7,12
20H00-22H30: Group 3,8,13
22H00-00H30: Group 4,9,14
SUNDAY , 2 OCTOBER 2022
Sunday, 2 October 2022
STAGE 3
*00H00-02H30: Group 5,10,15
*02H00-04H30: Group 6,11,16
*04H00-06H30: Group 7,12,17
*06H00-08H30: Group 8,13,18
*08H00- 10H30: Group 9,14,19
*10H00-12H30: Group 10,15,1
*12H00-14H30: Group 11,16,2
*14H00-16H30: Group 12,17,3
*16H00-18H30: Group 13,18,4
*18H00-20H30: Group 14,19,5
*20H00-22H30: Group 15,1,6
*22H00-00H30: Group 16,2,7
Monday, 3 October 2022
STAGE 3
*00H00-02H30: Group 17,3,8
*02H00-04H30: Group 18,4,9
*04H00-05H30: Group 19,5,10
Friday, 30 September 2022
STAGE 4
*08H00- 10H30: Group 4,9,14,19
*10H00-12H30: Group 5,10,15,1
*12H00-14H30: Group 6,11,16,2
*14H00-16H30: Group 7,12,17,3
*16H00-18H30: Group 8,13,18,4
*18H00-20H30: Group 9,14,19,5
*20H00-22H30: Group 10,15,1,6
*22H00-00H30: Group 11,16,2,7
Saturday, 1 October 2022
STAGE 4
*00H00-02H30: Group 12,17,3,8
*02H00-04H30: Group 13,18,4,9
*04H00-05H30: Group 14,19,5,10
Tues, 27 Sept 2022*
*Stage 3*
00H00-02H30: Groups 2, 7, 12
02H00-04H30: Groups 3, 8, 13
04H00-06H30: Groups 4, 9, 14
06H00-08H30: Groups 5, 10, 15
08H00-10H30: Groups 6, 11, 16
10H00-12H30: Groups 7, 12, 17
12H00-14H30: Groups 8, 13, 18
14H00-16H30: Groups 9, 14, 19
*Stage 4*
16H00-18H30: Groups 10, 15, 1, 6
18H00-20H30: Groups 11, 16, 2, 7
20H00-22H30: Groups 12, 17, 3, 8
22H00-00H30: Groups 13, 18, 4, 9
Mon, 26 Sept 2022
Stage 3
00H00-02H30: Groups 9, 14, 19
02H00-04H30: Groups 10, 15, 1
04H00-06H30: Groups 11, 16, 2
06H00-08H30: Groups 12, 17, 3
08H00-10H30: Groups 13, 18, 4
10H00-12H30: Groups 14, 19, 5
12H00-14H30: Groups 15, 1, 6
14H00-16H30: Groups 16, 2, 7
Stage 4
16H00-18H30: Groups 17, 3, 8, 13
18H00-20H30: Groups 18, 4, 9, 14
20H00-22H30: Groups 19, 5, 10, 15
22H00-00H30: Groups 1, 6, 11, 16
STAGE 5 loadshedding continues.
Thursday, 22 September 2022
STAGE 5
*00H00-02H30: Group 18,4,9,14,29
*02H00-04H30: Group 19,5,10,15,29
*04H00-06H30: Group 1,6,11,16,22
*06H00-08H30: Group 2,7,12,17,22
*08H00-10H30: Group 3,8,13,18,26
*10H00-12H30: Group 4,9,14,19,26
*12H00-14H30: Group 5,10,15,1,30
*14H00-16H30: Group 6,11,16,2,30
*16H00-18H30: Group 7,12,17,3,23
*18H00-20H30: Group 8,13,18,4,23
*20H00-22H30: Group 9,14,19,5,27
*22H00-00H30: Group 10,15,1,6,27
LOADSHEDDING
Wednesday, 21 September 2022
STAGE 5
*00H00-02H30: Group 6,11,16,2,27
*02H00-04H30: Group 7,12,17,3,27
*04H00-06H30: Group 8,13,18,4,20
*06H00-08H30: Group 9,14,19,5,20
*08H00-10H30: Group 10,15,1,6,24
*10H00-12H30: Group 11,16,2,7,24
*12H00-14H30: Group 12,17,3,8,28
*14H00-16H30: Group 13,18,4,9,28
*16H00-18H30: Group 14,19,5,10,21
*18H00-20H30: Group 15,1,6,11,21
*20H00-22H30: Group 16,2,7,12,25
*22H00-00H30: Group 17,3,8,13,25
LOADSHEDDING
Monday, 19/9/22
STAGE 6
00H00-02H30: Group 1,6,11,16,23,24
02H00-04H30: Group 2,7,12,17,23,24
04H00-06H30: Group 3,8,13,18,27,28,
06H00-08H30: Group 4,9,14,19,27,28
08H00-10H30: Group 5,10,15,1,20,21
10H00-12H30: Group 6,11,16,2,20,21
12H00-14H30: Group 7,12,17,3,24,25
14H00-16H30: Group 8,13,18,4,24,25
16H00-18H30: Group 9,14,19,5,28,29
18H00-20H30: Group 10,15,1,6,28,29
20H00-22H30: Group 11,16,2,7,21,22
22H00-00H30: Group 12,17,3,8,21,22
Tuesday, 20 September 2022
STAGE 6
*00H00-02H30: Group 13,18,4,9,25,26
*02H00-04H30: Group 14,19,5,10,25,26*
04H00-05H30: Group 15,1,6,11,29,30
LOADSHEDDING STAGE 6 IMPLEMENTED
Sunday, 18 September 2022
STAGE 6
*06H00-08H30: Group 11,16,2,7,25,26
*08H00-10H30: Group 12,17,3,8,29,30
*10H00-12H30: Group 13,18,4,9,29.30
*12H00-14H30: Group 14,19,5,10,22,23
*14H00-16H30: Group 15,1,6,11,22,23
*16H00-18H30: Group 16,2,7,12,26,27
*18H00-20H30: Group 17,3,8,13,26,27
*20H00-22H30: Group 18,4,9,14,30,20
*22H00-00H30: Group 19,5,10,15,30,20
Monday, 19 September 2022
STAGE 6
*00H00-02H30: Group 1,6,11,16,23,24
*02H00-04H30: Group 2,7,12,17,23,24
*04H00-06H30: Group 3,8,13,18,,27.28
STAGE 5 loadshedding implemented.
Saturday, 17 September 2022STAGE 5
*12H00-14H30: Group 2,7,12,17,20
*14H00-16H30: Group 3,8,13,18,20
*16H00-18H30: Group 4,9,14,19,24
*18H00-20H30: Group 5,10,15,1,24
*20H00-22H30: Group 6,11,16,2,28
*22H00-00H30: Group 7,12,17,3,28
Sunday, 18 September 2022
STAGE 5
*00H00-02H30: Group 8.13,18,4,21
*02H00-04H30: Group 9,14,19,5,21
*04H00-06H30: Group 10,15,1,6,25
*06H00-08H30: Group 11,16,2,7,25
*08H00-10H30: Group 12,17,3,8,29
*10H00-12H30: Group 13,18,4,9,29
*12H00-14H30: Group 14,19,5,10,22
*14H00-16H30: Group 15,1,6,11,22
*16H00-18H30: Group 16,2,7,12,26
*18H00-20H30: Group 17,3,8,13,26
*20H00-22H30: Group 18,4,9,14,30
*22H00-00H30: Group 19,5,10,15,30
Monday, 19 September 2022
STAGE 5
*00H00-02H30: Group 1,6,11,16,23
*02H00-04H30: Group 2,7,12,17,23
*04H00-06H30: Group 3,8,13,18,,27
PLANNED ELECTRICITY SHUTDOWN
When: Sunday, 25 September 2022
(alternatively Sunday, 2 October 2022)
Where: At Russell Road substation, Daly Street substation will be switched off
Time: 09H00 - 15H00
Reason: Repairs and maintenance to the 6.6kV breakers
The following areas will be affected:
*Daly Street substation
Castle Hill, Prospect Hill, Hope Street, Daly Street, Whites Rd, Military Rd, Western Rd, Belmont Terrace, surrounds.
LOADSHEDDING
Friday, 16 September 2022
STAGE 4
00:00-02:30 Group 3,8,13,18
02:00-04:30 Group 4,9,14,19
04:00-06:30 Group 5,10,15,1
06:00-08:30 Group 6,11,16,2
08:00-10:30 Group 7,12,17,3
10:00-12:30 Group 8,13,18,4
12:00-14:30 Group 9,14,19,5
14:00-16:30 Group 10,15,1,6
16:00-18:30 Group 11,16,2,7
18:00-20:30 Group 12,17,3,8
20:00-22:30 Group 13,18,4,9
22:00-00:30 Group 14,19,5,10
Tuesday, 13 September 2022
STAGE 2
*08H00-10H30: Group 9,14
*10H00-12H30: Group 10,15
*12H00-14H30: Group 11,16*
14H00-16H30: Group 12,17
*16H00-18H30: Group 13,18
*18H00-20H30: Group 14,19
*20H00-22H30: Group 15,1
*22H00-00H30: Group 16,2
Wednesday, 14 September 2022
STAGE 2
*00H00-02H30: Group 17,3
*02H00-04H30: Group 18,4
*04H00-05H30: Group 19,5
UPDATE ON THE REDUCED WATER SUPPLY.
Following the widespread power outages that occurred over this weekend, the water supply system has recovered however, repairs to the faulty pump at the Skoenmakerskop pump station that was reported on September 8, 2022, still continues.
If all goes according to plan we anticipate that repairs will be completed by Wednesday, September 14, 2022. Once repairs are completed normal pumping will continue.
At the moment, the Emerald Hill reservoir zone remains strained and this affects the Heatherbank and Lovemore Heights reservoirs.
We ask all residents to keep their water consumption to a minimum so that the storage in the system can be maintained.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
30. Lovemore Heights
31. Old Seaveiw Road
32. Parts of Theescombe
33. Mount Pleasant
In an effort ensure that residents who are serviced by the Emerald Hill zone have access to alternative water sources, water trucks have been dispatched to the following locations:
1. Grassroof, Lovemore Heights
2. Engen Garage, Buffelsfontein Road
3. Melsetter Road
4. 10th Avenue, Milkwood Court
5. Behind Tavcor, Fairview
6. Roaming in Walmer Location
Kindly note that from time to time, water tankers may leave to refill. However, they will return to the above-mentioned locations.
In addition to this, residents can also fetch water from the collection points below:
1. Corner of Buffelsfontein & Walter Road
2. William Moffet Expressway
These water collection points will be open between 08:00 and and 18:00.
We sincerely apologise for any inconvenience the has caused.
POWER OUTAGE NEAVE SUBSTATION
September 12, 2022
We are aware of the power outage affecting Industex, Neave Industrial and surrounding areas.
This is due to an electrical trip at the Neave substation.
Staff are attending to restoration of supply; no timeframe available.
We apologise for the inconvenience caused.
We are aware of the electrical fault affecting parts of Deal Party and Caufield Road.
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON THE REDUCED WATER SUPPLY.
The Metro wishes to update residents about the impact on the water supply as a result of the electricity outages. It has been widespread and both the water treatment works and strategic transfer pump station were affected.
The maintenance teams have reset all installations to start treating and pumping water supply. However the recovery has been slow.
The Emerald Hill reservoir zone remains strained. The recovery that was anticipated Friday, September 9, 2022, will unfortunately be delayed.
There has been no significant change in the reticulation system. We ask all residents to keep their water consumption to a minimum so that the storage in the system can be maintained.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
30. Lovemore Heights
31. Old Seaveiw Road
32. Parts of Theescombe
33. Mount Pleasant
In an effort ensure that residents who are serviced by the Emerald Hill zone have access to alternative water sources, water trucks have been dispatched to the following locations:
1. Melsetter Road, Lovemore Heights
2. Grassroof, Lovemore Heights
3. Engen Garage, Buffelsfontein Rd
4. Roaming in Walmer Location
5. Milkwoods 10th Avenue, Walmer
6. Behind Tavcor, Fairview
Kindly note that from time to time, water tankers may leave to refill. However, they will return to the above-mentioned locations.
In addition to this, residents can also fetch water from the collection points below:
1. Corner of Buffelsfontein & Walter Road
2. William Moffet Expressway
These water collection points will be open between 08:00 and and 18:00.
We sincerely apologise for any inconvenience the has caused.
UPDATE ON SUMMERSTRAND ELECTRICAL FAULT
Electricity has been successfully restored to 98% of Summerstrand.
The team is currently working on restoring the remaining 2%.
We apologise for the inconvenience caused.
UPDATE ON THE SUMMERSTRAND POWER OUTAGE
Work is still continuing on-site.
The root cause of the issue has been determined.
If all goes according to plan, it will take about 1 hour and 30 minutes to restore power to the affected areas.
We thank the residents for their patience and understanding.
UPDATE ON THE SUMMERSTRAND POWER OUTAGE
Teams are still on site attending to the electrical fault affecting Summerstrand and surrounding areas.
A burnt insulator, suspected to be the cause of the electrical fault, has been discovered along the overhead line.
A team of cable inspectors has been inspecting underground cables, while a team of line inspectors has been inspecting overhead lines.
Team members are working around the clock to restore power. Detailed updates will be provided as soon as they are available.
We apologise for the inconvenience caused.
UPDATE ON THE REDUCED WATER SUPPLY.
The Metro wishes to update residents about the impact on the water supply as a result of the electricity outages. It has been widespread and both the water treatment works and strategic transfer pump station were affected.
The maintenance teams are progressively resetting all installations to start treating and pumping water supply.
The Emerald Hill reservoir zone remains strained. The recovery that was anticipated yesterday, September 9, 2022, will unfortunately be delayed.
We therefore urge all residents to keep their water consumption to a minimum so that the storage in the system can be maintained.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
30. Lovemore Heights
31. Old Seaveiw Road
32. Parts of Theescombe
33. Mount Pleasant
In an effort ensure that residents who are serviced by the Emerald Hill zone have access to alternative water sources, water trucks have been dispatched to the following locations:
1. Melsetter Road, Lovemore Heights
2. Grassroof, Lovemore Heights
3. Engen Garage, Buffelsfontein Rd
4. Roaming in Walmer Location
5. Milkwoods 10th Avenue, Walmer
6. Behind Tavcor, Fairvie
Kindly note that from time to time, water tankers may leave to refill. However, they will return to the above-mentioned locations.
In addition to this, residents can also fetch water from the collection points below:
1. Corner of Buffelsfontein & Walter Road
2. William Moffet Expressway
These water collection points will be open between 08:00 and and 18:00.
We sincerely apologise for any inconvenience the has caused.
Monday, 12 September 2022
STAGE 4
*00H00-02H30: Group 12,17,3,8*02H00-04H30: Group 13,18,4,9*04H00-05H30: Group 14,19,5,10STAGE 3*05H00-06H30: Group 14,19,5*06H00-08H30: Group 15,1,6
*08H00-10H30: Group 16,2,7
*10H00-12H30: Group 17,3,8
*12H00-14H30: Group 18,4,9
*14H00-16H30: Group 19,5,10
*16H00-18H30: Group 1,6,11
*18H00-20H30: Group 2,7,12
*20H00-22H30: Group 3,8,13
*22H00-00H30: Group 4,9,14
Tuesday, 13 September 2022
STAGE 3
*00H00-02H30: Group 5,10,15
*02H00-04H30: Group 6,11,16
*04H00-05H30: Group 7,12,17
UPDATE ON THE REDUCED WATER SUPPLY TO THE EMERALD HILL ZONE.
The Metro wishes to update residents about the reduced supply to the Emerald Hill reservoir zone.
The pump station is supplying 75% of the usual zone demand. Teams are still working on the affected pump however, they require to cut the material to the desired shape and size in the workshop. This could take a few days to complete.
In an effort to mitigate future disruptions, a new pump was ordered and is due for delivery by mid October 2022.
Operational adjustments have been made on the water supply system in order to supplement the Emerald Hill reservoir zone however, this is not sustainable and is only a temporary intervention.
We therefore urge all residents to keep their water consumption to a minimum so that the storage in the system can be maintained.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
30. Lovemore Heights
31. Old Seaveiw Road
32. Parts of Theescombe
33. Mount Pleasant
In an effort ensure that residents who are serviced by the Emerald Hill zone have access to alternative water sources, water trucks have been dispatched to the following locations:
1. Engen garage, Buffelsfontein Road
2. Melsetter Road, Lovemore Heights
3) Grassroof, Lovemore Heights
4) Roaming in Walmer Township
5) 3rd Avenue, Newton Park
6) Roaming in Rocklands / Bloza
7) Roaming in Schauderville
8) Roaming in KwaZakele
Kindly note that from time to time, water tankers may leave to refill. However, they will return to the above-mentioned locations.
In addition to this, residents can also fetch water from the collection points below:
1. Corner of Buffelsfontein & Walter Road
2. William Moffet Expressway
These water collection points will be open between 08:00 and and 18:00.
We sincerely apologise for any inconvenience the has caused.
WATER TANKER LOCATIONS
In an effort ensure that residents who are serviced by the Emerald Hill zone have access to alternative water sources, water tankers have been dispatched to the following locations:
1. Engen Garage, Mount Pleasant
2. Joubert Street, Parsons Hill
3. 3rd Avenue Spar, Newton Park
4. Behind Tavcor, Fairview
5. Roaming in Schauderville
6. Caltex Garage, Fairview
7. Greenshields Park Shopping Mall
8. Roaming in Walmer Location
9. Melsetter Road, Lovemore Heights
10. Grassroof Lovemore Heights
Kindly note that from time to time, water tankers may leave to refill. However, they will return to the above-mentioned locations.
REDUCED WATER SUPPLY TO THE EMERALD HILL ZONE.
The Metro wishes to inform residents that supply to the Emerald Hill reservoir zone has been reduced due to a pump breakdown.
The pump station is currently supplying 75% of the usual zone demand. Teams are working on the affected pump however, they require to cut the material to the desired shape and size in the workshop. This could take a few days to complete.
In an effort to mitigate future disruptions, a new pump was ordered and is due for delivery by mid October 2022.
We therefore ask that all residents to keep their water consumption to a minimum so that storage can build up.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
30. Lovemore Heights
31. Old Seaveiw Road
32. Parts of Theescombe
33. Mount Pleasant
We sincerely apologise for any inconvenience the has caused.
Loadshedding increase to STAGE 3 from 14H00 to Monday, 12 September 2022 at 05H00.
Friday, 9 September 2022
STAGE 3
*14H00-16H30: Group 2,7,12
*16H00-18H30: Group 3,8,13
*18H00-20H30: Group 4,9,14
*20H00-22H30: Group 5,10,15*22H00-00H30: Group 6,11,16
Saturday, 10 September 2022
STAGE 3
*00H00-02H30: Group 7,12,17*02H00-04H30: Group 8,13,18*04H00-06H30: Group 9,14,19
*06H00-08H30: Group 10,15,1
*08H00-10H30: Group 11,16,2
*10H00-12H30: Group 12,17,3
*12H00-14H30: Group 13,18,4
*14H00-16H30: Group 14,19,5
*16H00-18H30: Group 15,1,6
*18H00-20H30: Group 16,2,7
*20H00-22H30: Group 17,3,8
*22H00-00H30: Group 18,4,9
Sunday, 11 September 2022
STAGE 3
*00H00-02H30: Group 19,5,10
*02H00-04H30: Group 1,6,11
*04H00-06H30: Group 2,7,12
*06H00-08H30: Group 3,8,13
*08H00-10H30: Group 4,9,14
*10H00-12H30: Group 5,10,15
*12H00-14H30: Group 6,11,16
*14H00-16H30: Group 7,12,17
*16H00-18H30: Group 8,13,18
*18H00-20H30: Group 9,14,19
*20H00-22H30: Group 10,15,1
*22H00-00H30: Group 11,16,2
Monday, 12 September 2022
STAGE 3
*00H00-02H30: Group 12,17,3
*02H00-04H30: Group 13,18,4
*04H00-06H30: Group 14,19,5
EMERGENCY WATER SUPPLY SHUT DOWN IN PARTS OF KARIEGA.
In order to repair a burst pipe, the main outlet pipe from Scheepershoogte reservoir has been shut down. Water from this burst has caused flooding of an electrical substation and parts of the Wastewater Treatment Works.
It is envisaged that repairs should be completed by end of business today however, the following areas will be without without water supply until then.
1. Marconi Street
2. Kromberg Street
3. Schubert Street
4. Kelston Volkswagen
5. Peter Searle Drive
6. Jachtvlakte Industrial Area
7. One Way Driving School
8. NMB Logistics Park
9. Eland Street, Perseverance
We sincerely apologise for any inconvenience caused.
Wednesday, 7 September 2022
STAGE 2
*05H00-6H30: Group 11,16
*06H00-08H30: Group 12,17
*08H00-10H30: Group 13,18
*10H00-12H30: Group 14,19
*12H00-14H30: Group 15,1
*14H00-16H30: Group 16,2
*16H00-18H30: Group 17,3
*18H00-20H30: Group 18,4
*20H00-22H30: Group 19,5
STAGE 2 loadshedding implemented from 16H00.
Tuesday, 6 September 2022
*16H00-18H30: Group 5,10
*18H00-20H30: Group 6,11
*20H00-22H30: Group 7,12
UPDATE ON COMMISSIONING OF MOREGROVE WELLFIELDS PROJECT.
The Municipality wishes to update residents that the Glendinning, Fairview, and Fort Nottingham Wellfield borehole projects are currently being commissioned.
During this period, the water treatment works at each of the above sites will be activated. Extensive water quality testing will also take place in order to ensure compliance with potable water standards before discharging water into the reservoir and thereafter, to the water distribution network.
The trial operation phase is critical to ensure that the system is safe, reliable and adheres to water quality standards.
The aquifer will be monitored to ensure that abstraction is sustainable and adheres to the conditions of the Water Use License from the Department of Water & Sanitation.
PLANNED SHUTDOWN TO REPAIR CRITICAL LEAK.
The Municipality wishes to inform residents that a planned water supply shutdown will take place tomorrow, Saturday, September 3, 2022.
This shutdown will enable teams to repair a critical leak on the outlet pipe from Scheepershoogte reservoir.
The following locations and businesses may experience low water pressure or disruptions:
1. Marconi Street
2. Kromberg and Schubert
3. Kelston Volkswagen
4. Peter Searle Drive
5. Jachtvlakte Industrial area
6. One Way Driving School
7. NMB Logistics Park
8. Perseverance, Eland Street
It is envisaged that the repair job will be completed by end of business tomorrow however, it may continue onto Sunday, September 4, 2022.
We apologise for the inconvenience caused.
REDUCED WATER SUPPLY TO THE EMERALD HILL
The City wishes to advise residents that the scheduled maintainance work at the KwaNobuhle pump station regrettably took longer than anticipated. However, work was completed last night and the pipes are once again being filled.
Unfortunately, due to the severe constraints of the drought, this short disruption has caused some reservoirs to drop to critically low levels.
The situation has also been worsened by a pump breakdown at Schoenmakers Kop pump station. Teams are currently on-site to execute repairs.
We therefore ask that all residents to keep their water consumption to a minimum so that storage can build up.
It is envisaged that supply will be restored during the course of the morning, however it could take until tomorrow morning for storage to build sufficiently.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsons Hill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Greenshields park
Water tankers have been deployed to the locations below:
1. 2nd Avenue, Newton Park
2. Walmer Location
3. Builders Warehouse, corner of Buffelsfontein Road & 17th Avenue, Walmer.
4. Cotswold, William Street
5. Roaming in Perridgevale
6. 3rd Avenue, Newton Park
7. Roaming in Schauderville
8. Greenshields Park Mall
9. Victoria Drive, Milkwood flats
10. Roaming in Kensington
Kindly note that water tankers may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for any inconvenience the has caused.
Electricity shutdown planned for Sunday, 28 August 2022 (alternative date Sunday, 4 September 2022).
Shutdown details:
What: Summerstrand Substation
Date: 28th of August 2022
Time: 09:00 - 15:00
Alternative Date:
4 September 2022
Time: 09:00 - 15:00
Reason: 11KV Feeder Circuit Breaker Maintenance and repairs
Areas affected from the following substations will be affected:
*Borghorst Mini
*Alashan Mini
*Strandfontein Mini
*UPE sub
*Strandfontein Rd sub
*Summerdune Mini
*2nd Ave Mini
All supplies to be treated as live for the duration of the outage.
Please note the contact person for any queries is Des Swiegelaar- 041 392 4141.
Water trucks have been deployed to the locations below:
1) Victoria Drive & Glendore Milkwood flats
2) William Street, Cotswold
3) Roaming in Schauderville
4) Roaming in Perridgevale
5) Roaming in Kensington
6) Builders Warehouse, Walmer Heights
7) Roaming in Walmer Location
8) 2nd Avenue, Newton Park
9) 3rd Avenue Spar, Newton Park
Please note that trucks may leave to refill, they will return to the locations above.
REDUCED WATER SUPPLY TO THE EMERALD HILL ZONE.
As previously communicated, the allocation from the Kromme system has been restricted to only 30 megalitres per day. The demand on this system still outweighs the supply. In an effort to minimise the impact of this, the Metro has developed certain schemes to supplement this deficit.
Water supply is augmented from different sources on a continuous basis to spread the available water supply throughout the entire distribution system.
There are currently challenges with increasing the flow from one of these points due to a suspected valve issue. This reduced the augmentation potential and has caused reservoirs that are supplied by the Kromme system to lose storage. This could cause low pressure or water supply disruptions. We are investigating the issue and will put temporary measures in place to increase supply.
We therefore require all residents to keep their water consumption to a minimum so that storage can build up once again.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Central
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsonshill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
We sincerely apologise for any inconvenience the has caused.
DUE TO REPEATED ACTS OF VANDALISM, WATER SUPPLY TO THE COEGA IDZ MIGHT BE AFFECTED
The City wishes to inform residents that the supply of water to the Coega IDZ may be interrupted as a result of repeated acts of vandalism on the Coega Kop reservoir.
Our team went in yesterday and opened the valves, and the system was monitored all night.
We discovered that the live system isn't working because the site has recently been vandalized.
Armed security is on-site and NMBM security is making provision for a permanent guard.
The reticulation system is still recovering. We ask that consumers only use water for essential purposes when water supply is restored.
We apologise for the inconvenience caused this may cause.
#SayNoToVandalism
#ItAffectsUsAll
Lost supply to section of FGR (Fitchet Corner/ Geduldsrivier) line.
Lost supply to section of DLP (Driftsands/ Lovemore Park) line.
Staff attending to outages.
We apologise for the inconvenience caused.
Lost supply to sections of Malabar, Gelvandale, Windvogel, Hillside, and surrounding areas.
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
PARTS OF THE METRO MAY EXPERIENCE WATER DISRUPTIONS DUE TO A DRAINED TRANSFORMER.
A transformer that supplies electricity to the Motherwell pump station has a bad oil leak and is now drained. Unfortunately, the pumps have to be stopped for approximately two hours to allow oil levels to be topped up.
If this is not done, there is a great risk that the transformer will run dry and this will cause it to blow up. This risk cannot be taken as it would take months to restore the transformer should that happen.
The following areas may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Scheepershoogte
20. Valeisig
21. Parts of Van Riebeeckhoogte
22. Parts of Fairbridge Heights
23. Parts of Strelitzia Park
24. Winterhoek park
25. Vanes Estate
26. Reservoir Hills
27. Khayamnandi
28. Joe Slovo West
29. Jachtvlakte
30. Chatty
We sincerely apologise for the inconvenience caused.
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION.
August 19, 2022.
After the successful restoration of power at Motherwell yesterday, the City has been maximizing pumping water output into Chelsea the reservoir.
The reservoir is currently at 25% and this means that most of the Western suburbs have water supply with exception of the high laying areas.
The system will continue recovering throughout the day. Water trucks will remain in the areas until the system fully recovers.
We sincerely apologise for the inconvenience caused.
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION
Following the vandalism at the Motherwell pump station, the Electricity and Energy department has managed to restore power at the pump station and the pumping of water supply started this morning.
Unfortunately, there has been a problem with the power supply tripping. Plant maintenance teams are currently on-site trying to solve the problem.
The pumping of water supply had to be stopped mid-day. We are not able to pump water into Chelsea reservoir due to the intermittent tripping of electricity supply.
Water tankers have been deployed to the locations below:
1) Hunters Retreat Spar
2) Roaming in Malabar
3) Roaming in Schauderville
4) Roaming in Barcelona / Helenvale
5) Kamma Park Crossing
6) Sherwood Spar
7) Parsonsvlei Blumento
8) William Street, Cotswold
We sincerely apologise for the inconvenience caused.
STAGE 2 loadshedding implemented from 16H00 to 00H00.
Thursday, 18 August 2022
*16H00-18H30: Group 5,10
*18H00-20H30: Group 6,11
*20H00-22H30: Group 7,12
*22H00-00H30: Group 8,13
At Arlington sub, ASB (Arlington / Steve Biko) line switched off for emergency repairs to equipment, affecting Steve Biko, Walmer Location, surrounds. Supply to be restored soonest, no timeframe.
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION.
Power supply has been restored to the Motherwell pump station however, the power has been tripping and unfortunately the pumps cannot be started as yet.
The Electricity and Energy department is currently investigating the issue and more updates will follow.
The areas below may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Scheepershoogte
20. Valeisig
21. Parts of Van Riebeeckhoogte
22. Parts of Fairbridge Heights
23. Parts of Strelitzia Park
24. Winterhoek park
25. Vanes Estate
26. Reservoir Hills
27. Khayamnandi
28. Joe Slovo West
29. Jachtvlakte
30. Chatty
We sincerely apologise for the inconvenience caused.
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION.
Power supply has been restored to the Motherwell pump station however, the power has been tripping and unfortunately the pumps cannot be started as yet.
The Electricity and Energy department is currently investigating the issue and more updates will follow.
The areas below may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Scheepershoogte
20. Valeisig
21. Parts of Van Riebeeckhoogte
22. Parts of Fairbridge Heights
23. Parts of Strelitzia Park
24. Winterhoek park
25. Vanes Estate
26. Reservoir Hills
27. Khayamnandi
28. Joe Slovo West
29. Jachtvlakte
30. Chatty
We sincerely apologise for the inconvenience caused.
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION.
Power supply has been restored to the Motherwell pump station however, the power has been tripping and unfortunately the pumps cannot be started as yet.
The Electricity and Energy department is currently investigating the issue and more updates will follow.
The areas below may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Scheepershoogte
20. Valeisig
21. Parts of Van Riebeeckhoogte
22. Parts of Fairbridge Heights
23. Parts of Strelitzia Park
24. Winterhoek park
25. Vanes Estate
26. Reservoir Hills
27. Khayamnandi
28. Joe Slovo West
29. Jachtvlakte
30. Chatty
We sincerely apologise for the inconvenience caused.
UPDATE ON THE ELECTRICITY OUTAGE AT THE STANFORD ROAD PUMPSTATION
August 17, 2022
Due to vandalism on the overhead line that supplies electricity to the Motherwell pump station, the pump station is unable to supply water to reservoirs in the following areas:
1. Kariega
2. Despatch
3. Chatty
As a result, the following areas are experiencing water disruptions or low pressure:
1. Scheepershoogte
2. Valeisig
3. Parts of Van Riebeeckhoogte
4. Parts of Fairbridge Heights
5. Parts of Strelitzia Park
6. Winterhoek park.
7. Estate of Vanes
8. Reservoir Hills
9. Khayamnandi
10. Joe Slovo West
11. Jachtvlakte
12. Chatty
Efforts are being made to divert water supply from other sources.
Water tankers are being deployed will be at the following locations:
1. Corner of Van Riebeeck Street and Errol Avenue
2. Daniel Pienaar Road
3.Reservoir Hills (Roaming)
4. Khayamnandi (Roaming)
5. Joe Slovo West (Roaming)
6. Chatty (Roaming)
If demand is not drastically reduced, other areas such as Despatch, KwaNobuhle, Northern Areas, KwaDwesi, and KwaMagxaki may be affected.
The Department of Electricity and Energy is working to restore power.
STAGE 2 loadshedding implemented from 16H00 to 00H00.
Wednesday, 17 August 2022
*16H00-18H30: Group 12,17
*18H00-20H30: Group 13,18
*20H00-22H30: Group 14,19
*22H00-00H30: Group 15,1
UPDATE ON ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION.
Electricity supply has been restored to the Stanford Road pump station. Teams are currently resetting the pumps and will start them shortly.
Sadly, an act of vandalism took on the overhead line that supplies the Motherwell pump station with electricity. The Electricity and Energy department is aware of this and repairs will start as soon as teams become available. There is currently no timeframe available.
This could lead to low water pressure or disruptions of the East / West water supply once again. Residents are requested to use water or essential purposes only until the repair work is completed.
The areas below may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
Water tankers will be deployed and will be communicated on the NMBM website and social media pages. They can also be enquired about by calling the Service Delivery Call Centre at 0800 20 5050.
ELECTRICAL SUPPLY FAULT AT STANFORD ROAD PUMP STATION COULD CAUSE WATER DISRUPTIONS IN PARTS OF THE METRO.
A fault on the electrical supply to the Stanford Road pump station area could cause water disruptions should storage be depleted before the power is restored.
The Electricity and Energy department is aware of the issue and the fault is being investigated. Unfortunatel, no time frame is available as yet.
The areas below may experience low water pressure or disruptions:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
Water tankers will be deployed and will be communicated on the NMBM website and social media pages. They can also be enquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for the inconvenience caused.
EMERGENCY ELECTRICITY SHUTDOWN for repairs to equipment
WHEN: Thursday 11 August 2022
TIME: 08H00 to 14H00
WHERE: The San Soucci / Mabandla No1
AFFECTED AREA: Kwanobuhle area
POSTPOMENT OF THE MAINTENANCE SHUTDOWN ON THE MOTHERWELL NORTH PIPELINE
The City wishes to inform residents that the maintenance work scheduled for today on the Motherwell North pipeline has been postponed owing to unforeseen circumstances.
A new date will be communicated at a later stage.
We apologise for the inconvenience caused.
REDUCED SUPPLY TO THE EMERALD HILL ZONE
August 4th, 2022.
As previously communicated, the allocation from the Kromme system has been restricted to only 30 megalitres per day. The demand on this system still outweighs the supply and to minimise the impact of this, the Metro has developed certain augmentation schemes to supplement this deficit.
A faulty valve was discovered on one of these systems and it had since been removed. This reduced the augmentation potential today and this caused reservoirs supplied from the Kromme system to lose storage. This could cause low pressure or water supply disruptions.
Work is nearing completion and thereafter, the transfer supply system can be commissioned again. Water supply will continue to be restored throughout the night.
We therefore require all residents to keep their water consumption to a minimum so that storage can accumulate once again.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Glen Hurd
7. Mangold Park
8. Glendinningvale
9. Pari Park, Gelndore Road
10. Perridgevale
11. Adcockvale
12. Newton Park
13. Parsonshill
14. Greenacres
15. Greenacres Hospital
16. St Georges Hospital
17. Parts of Cotsworld
18. Richmond Hill
19. Parts of Schauderville
20. Linkside
21. Mill Park
22. Parts of Central
23. Mount Croix
24. Perridgevale
25. Deal Party
26. North End
27. Sydenham
28. Central
We sincerely apologise for any inconvenience the has caused.
Planned Electricity Shutdown
When: Sunday, 14 August 2022 (alternatively Sunday, 28 August 2022)
Where: Arlington substation: St Bernadette 11kV feeder and ADS Overhead Line 11kV feeder
Time: 09H00 - 15H00Reason: Repairs and maintenance of equipment
The following areas will be affected:
*St. Bernadette 11KV FeederSubstations affected: Prospect Mini No.3, Deyton Court, St. Bernadette, Cleaners, OK Bazaar, Checkers Mini, 7th Ave Mini, Villiers Rd.
*ADS Overhead Line 11KV FeederSchoenmakerskop Auto, ADS, DSK & DLP Overhead lines, Schoenmakerskop Mini, Schoenmakerskop Village, Sappershoek.
All supplies are to be treated as live for the duration of the outage.
LOADSHEDDING
Saturday, 6 August 2022
STAGE 2
*16H00-18H30: Group 13,18
*18H00-20H30: Group 14,19
*20H00-22H30: Group 15,1
*22H00-00H30: Group 16,2
Sunday, 7 August 2022
STAGE 2
*16H00-18H30: Group 6,11
*18H00-20H30: Group 7,12
*20H00-22H30: Group 8,13
*22H00-00H30: Group 9.14
STAGE 2 loadshedding implemented from 16H00 to 00H00.
Wednesday, 3 August 2022
*16H00-18H30: Group 15,1
*18H00-20H30: Group 16,2
*20H00-22H30: Group 17,3
*22H00-00H30: Group 18,4
COMMISSIONING OF THREE GROUNDWATER PROJECTS.
The Municipality wishes to inform residents that the Glendinning Wellfield project has commenced with its' commissioning phase.
During this period, a collection point has been established at the below mentioned location so that residents can collect non-potable water free of charge.
It is important to remember that this water cannot be used for drinking, cooking or cleaning. The maximum volume per vehicle per day will be limited to 1000 litres.
Water can be collected from the location below:
1. Glendinning Wellfield.
59 Illingworth Street, Millard Grange, Gqeberha.
27 - 29 July 2022
08h00 to 19h00
The trial operation phase is essential to ensure that the system is safe, reliable and adheres to water quality standards.
The aquifer will also be monitored to ensure that abstraction is sustainable and adheres to the conditions of the Water Use License from the Department of Water and Sanitation.
LOAD REDUCTION SCHEDULE: KARIEGA
The Metro wishes to inform residents in Kariega that it will take approximately two weeks to repair the cable fault affecting the area.
In order to reduce pressure and ensure that residents do not experience prolonged power outages, we will execute load reduction in the affected areas for two hours at a time.
The areas have been divided into three groups and a schedule as indicated below has been devised:
LOAD REDUCTION GROUPS
- GROUP 1: Matebese; MRM6 / Mqolomba; Dlala; Makuleni; Dabaza & Feeder 1
- GROUP 2: Mbengashe; Billie; Majola; Sineli; Sandunana; Ntsela; MRM10; 4th Avenue; Sarile & Feeder 3
- GROUP 3: 3rd Avenue; Mqongci; Phuphu; Tyhume; Majola; Jonas & Feeder 6
LOAD REDUCTION SCHEDULE
Tuesday, 26 July 2022
- 17H00 – 19H30: Group 3
- 19H00 – 21H30: Group 1
Wednesday, 27 July 2022
- 17H00 – 19H30: Group 2
- 19H00 – 21H30: Group 3
Thursday, 28 July 2022
- 17H00 – 19H30: Group 1
- 19H00 – 21 H30 Group 2
Friday, 29 July 2022
- 17H00 – 19H30: Group 3
- 19H00 – 21H30: Group 1
Saturday, 30 July 2022
- 17H00 – 19H30: Group 2
- 19 H00 – 21H30: Group 1
Sunday, 31 July 2022
- 17H00 – 19H30: Group 1
- 19H00 – 21H30: Group 2
STAGE 1 loadshedding from 16H00.
Friday, 22 July 2022
*16H00-18H30: Group 4
*18H00-20H30: Group 5
*20H00-22H30: Group 6
*22H00-00H30: Group 7
PLANNED MAINTENANCE SHUTDOWNS IN VARIOUS PARTS OF THE CITY
To reduce water losses and extend the lifespan of the City's water infrastructure, planned maintenance will be conducted in the following areas on the specified dates below:
- July 26, 2022.
Cotswold, Burt Drive - Ward 12
- July 27, 2022.
Kini Bay - Ward 40
- July 28, 2022.
Kwaford Village -Wards 14, 17 and 18.
Please be advised that water supply will be shut off between 08h00 and 17h00.
We urge residents to conserve water and refrain from stockpiling.
STAGE 2 loadshedding from 16H00.
Thursday, 21 July 2022
*16H00-18H30: Group 11,16
*18H00-20H30: Group 12,17
*20H00-22H30: Group 13,18
*22H00-00H30: Group 14,19
PLANNED ELECTRICITY SHUTDOWNS
Reason: 6.6kV feeders will be rerouted from the existing 6.6kV switchboard to the new 6.6kV switchboard (rated at 11kV) as part of the substation switchgear replacement/refurbishment project.
When and where:
1. 03/08/2022 (Alternative date 04/08/2022) - Westwind 6.6kV feeder (Affected area/s: Moregrove and Cotswold Ext)
2. 04/08/2022 (Alternative date 05/08/2022) - Brand 6.6kV feeder (Affected area/s: Linton Grange and Framesby Ext)
Times: All shutdowns will be from 08h00 to 16H00.
PLEASE NOTE: Queries regarding the actual shutdowns, should be directed to Carel van Dyk on 041 392 4356.
STAGE 2 loadshedding from 16H00.
Wednesday, 20 July 2022
*16H00-18H30: Group 18,4
*18H00-20H30: Group 19,5
*20H00-22H30: Group 1,6
*22H00-00H30: Group 2,7
STAGE 2 loadshedding from 16H00.
Tuesday, 19 July 2022
*16H00-18H30: Group 6,11
*18H00-20H30: Group 7,12
*20H00-22H30: Group 8,13
*22H00-00H30: Group 9,14
LOADSHEDDING
STAGE 2 from 16H00.
16H00-18H30: Group 13,18;
18H00-20H30: Group 14,19;
20H00-22H30: Group 15,10;
22H00-00H30: Group 16,2.
DUE TO ELECTRICAL OUTAGES, WATER DISRUPTIONS MAY BE EXPERIENCED IN PARTS OF THE METRO.
The Municipality wishes to inform residents that the Motherwell pump station has experienced an electrical outage, and this has hampered the East / West water supply transfer.
The Electricity and Energy department is aware of the outage and is currently investigating.
Unfortunately, this has already affected water supply to many parts of Kariega and other areas could be affected should storage be depleted.
Residents are urged to use water for essential purposes only to avoid water supply disruptions.
Areas that may experience low water pressure or a lack of water supply include the following:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
21. Parts of Kariega
We apologise for the inconvenience this has caused.
LOADSHEDDING: SUNDAY 17 JULY 2922
STAGE 2 from 16H00.
16H00-18H30: Group 1,6,
18H00-20H30: Group 2,7,
20H00-22H30: Group 3,8,
22H00-00H30: Group 4,9.
LOADSHEDDING
STAGE 2 Loadshedding from 16H00.
16H00-18H30: Group 8,13
18H00-20H30: Group 9,14;
20H00-22H30: Group 10,15;
22H00-00H30: Group 11,16.
WATER DISRUPTIONS MAY OCCUR IN PARTS OF THE METRO DUE TO A PLANNED SHUTDOWN.
Residents may experience intermittent water supply due to a planned shutdown taking place tomorrow, July 16, 2022.
This shutdown is required to conduct the tie in of a 500 diameter pipeline to a 110 diameter pipeline to ensure water supply to the newly developed Corkwood Shopping Centre.
The affected areas include:
1. Alexander Park.
2. Logistics Park, Uitenhage.
To ensure residents have access to water supply, water tankers will be deployed to the locations below:
1. Guard House, Logistics Park.
2. Marconi Street.
Kindly note that these water tankers may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for the inconvenience caused.
LOADSHEDDING
Friday, 15 July 2022
STAGE 3
*05H00-06H30: Group 9,14,19
*06H00-08H30: Group 10,15,1
*08H00-10H30: Group 11,16,2
*10H00-12H30: Group 12,17,3
*12H00-14H30: Group 13,18,4
*14H00-16H30: Group 14,19,5
*16H00-18H30: Group 15,1,6
*18H00-20H30: Group 16,2,7
*20H00-22H30: Group 17,3,8
*22H00-00H30: Group 18,4,9
Loadshedding
Thursday 14 July 2022
Stage 1
00H00-02H30 Groups 14
02H00-04H30 Groups 15
04H00-05H00 Groups 16
STAGE 3
05H00-06H30 Groups 16,2,7
06H00-08H30 Groups 17,3,8
08H00-10H30 Groups 18,4,9
10H00-12H30 Groups 19,5,10
12H00-14H30 Groups 1,6,11
14H00-16H30 Groups 2,7,12
STAGE 4
16H00-18H30 Groups 3,8,13,18
18H00-20H30 Groups 4,9,14,19
20H00-22H30 Groups 5,10,15,1
22H00-00H30 Groups 6,11,16,2
LOADSHEDDING
Wednesday, 13 July 2022
STAGE 3 loadshedding will be implemented from 16H00 til 00H00
*16H00-18H30: Group 10,15,1
*18H00-20H30: Group 11,16,2
*20H00-22H30: Group 12,17,3
*22H00-00H30: Group 13,18,4
LOADSHEDDING
Tuesday, 12 July 2022
STAGE 2
*00H00-02H30: Group 9,4
*02H00-04H30: Group 10,5
*04H00-05H30: Group 11,6
STAGE 4
*05H00-06H30: Group 11,16,2,7
*06H00-08H30: Group 12,17,3,8
*08H00- 10H30: Group 13,18,4,9
*10H00-12H30: Group 14,19,5,10
*12H00-14H30: Group 15,1,6,11
*14H00-16H30: Group 16,2,7,12
*16H00-18H30: Group 17,3,8,13
*18H00-20H30: Group 18,4,9,14
*20H00-22H30: Group 19,5,10,15
*22H00-00H30: Group 1,6,11,16
LOSDSHEDDING
Monday, 11 July 2022
STAGE 2
*00H00-02H30: Group 16,2
*02H00-04H30: Group 17,3
*04H00-05H30: Group 18,4
STAGE 4
*05H00-06H30: Group 18,4,9,14
*06H00-08H30: Group 19,5,10,15
*08H00- 10H30: Group 1,6,11,16
*10H00-12H30: Group 2,7,12,17
*12H00-14H30: Group 3,8,13,18
*14H00-16H30: Group 4,9,14,19
*16H00-18H30: Group 5,10,15,1
*18H00-20H30: Group 6,11,16,2
*20H00-22H30: Group 7,12,17,3
*22H00-00H30: Group 8,13,18,4
LOADSHEDDING
Sunday, 10 July 2022
STAGE 2
*00H00-02H30: Group 4,9
*02H00-04H30: Group 5,10
*04H00-06H30: Group 6,11
*06H00-07H30: Group 7,12
STAGE 3
*07H00-08H30: Group 7,12,17
*08H00- 10H30: Group 8,13,18
*10H00-12H30: Group 9,14,19
*12H00-14H30: Group 10,15,1
*14H00-16H30: Group 11,16,2
STAGE 4
*16H00-18H30: Group 12,17,3,8
*18H00-20H30: Group 13,18,4,9
*20H00-22H30: Group 14,19,5,10
*22H00-00H30: Group 15,1,6,11
Saturday, 9 July 2022
STAGE 3
*07H00-08H30: Group 14,19,5
*08H00- 10H30: Group 15,1,6
*10H00-12H30: Group 16,2,7
*12H00-14H30: Group 17,3,8
*14H00-16H30: Group 18,4,9
*16H00-18H30: Group 19,5,10
*18H00-20H30: Group 1,6,11
*20H00-22H30: Group 2,7,12
*22H00-00H30: Group 3,8,13
LOADSHEDDING: Friday, 8 July 2022
STAGE 2
*00H00-02H30: Group 18,4
*02H00-04H30: Group 19,5
*04H00-05H30: Group 1,6
STAGE 4
*05H00-06H30: Group 1,6,11,16
*06H00-08H30: Group 2,7,12,17
*08H00- 10H30: Group 3,8,13,18
*10H00-12H30: Group 4,9,14,19
*12H00-14H30: Group 5,10,15,1
*14H00-16H30: Group 6,11,16,2
*16H00-18H30: Group 7,12,17,3
*18H00-20H30: Group 8,13,18,4
*20H00-22H30: Group 9,14,19,5
*22H00-00H30: Group 10,15,1,6
LOADSHEDDING
Thursday, 7 July 2022
STAGE 5
16H00-18H30: Group 14,19,5,10,23
18H00-20H30: Group 15,1,6,11,23
20H00-22H30: Group 16,2,7,12,27
STAGE 4
22H00-00H30: Group 17,3,8,13
UPDATE ON PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to inform residents that a shutdown is planned during this week for the following reservoir zone.
Glendinning Reservoir – moved forward to Thursday, July 07, 2022.
Areas that may be affected include:
1. Kensington
2. Millard Grange
3. Mount Croix
4. North End
5. Part of Sydenham
6. Prince Alfred’s Park
7. Part of New Brighton
These areas fall within Wards 5, 7, 15.
The above planned shutdown is essential to the integration of groundwater supply into this reservoir and will allow for the installation of critical outlet valves.
Residents and businesses are encouraged to please use water sparingly during this time period.
LOADSHEDDING - Wednesday, 6 July 2022
STAGE 2
00H00-02H30: Group 13,18
02H00-04H30: Group 14, 19
04H00-05H30: Group 15, 1
STAGE 4
05H00-06H30: Group 15,1,6,11
06H00-08H30: Group 16,2,7,12
08H00- 10H30: Group 17,3,8,13
10H00-12H30: Group 18,4,9,14
12H00-14H30: Group 19,5,10,15
14H00-16H30: Group 1,6,11,16
STAGE 5
16H00-18H30: Group 2,7,12,17,21
18H00-20H30: Group 3,8,13,18,21
20H00-22H30: Group 4,9,14,19,25
STAGE 4
22H00-00H30: Group 5,10,15,1
Tuesday, 5 July 2022
STAGE 4
*22H00-00H30: Group 12,17,3,8
Wednesday, 6 July 2022STAGE 2
*00H00-02H30: Group 13,18
*02H00-04H30: Group 14, 19*04H00-05H30: Group 15, 1
STAGE 4
*05H00-06H30: Group 15,1,6,11
*06H00-08H30: Group 16,2,7,12
*08H00- 10H30: Group 17,3,8,13
*10H00-12H30: Group 18,4,9,14
*12H00-14H30: Group 19,5,10,15
*14H00-16H30: Group 1,6,11,16
STAGE 6
*16H00-18H30: Group 2,7,12,17,21
*18H00-20H30: Group 3,8,13,18,2
*20H00-22H30: Group 4,9,14,19,25
STAGE 4
*22H00-00H30: Group 5,10,15,1
Tuesday, 5 July 2022
STAGE 4
*08H00- 10H30: Group 5,10,15,1
*10H00-12H30: Group 6,11,16,2
*12H00-14H30: Group 7,12,17,3
*14H00-16H30: Group 8,13,18,4
STAGE 5
*16H00-18H30: Group 9,14,19,5,30
*18H00-20H30: Group 10,15,1,6,30
*20H00-22H30: Group 11,16,2,7,23
STAGE 4
*22H00-00H30: Group 12,17,3,8
Section of Greenshields Park, surrounds (fed from Buffelsfontein Rd, Excell Buffelsfontein Mini, Swift St, Saunton mini subs) previously not shed due to it being on Reservoir circuit, will now be shed under Group 3 due to cable fault. No timeframe for repairs to be completed.
LOADSHEDDING
Monday, 4 July 2022
STAGE 2
*00H00-02H30: Group 8,13
*02H00-04H30: Group 9,14
*04H00-05H30: Group 10,15
STAGE 4
*05H00-06H30: Group 10,15,1,6
*06H00-08H30: Group 11,16,2,7
*08H00- 10H30: Group 12,17,3,8
*10H00-12H30: Group 13,18,4,9
*12H00-14H30: Group 14,19,5,10
*14H00-16H30: Group 15,1,6,11
STAGE 6
*16H00-18H30: Group 16,2,7,12,28,29
*18H00-20H30: Group 17,3,8,13,28,29
*20H00-22H30: Group 18,4,9,14,21,22
STAGE 4
*22H00-00H30: Group 19,5,10,15
Sunday, 3 July 2022
* 00H00 - 02H30: Group 15,1
* 02H00 - 04H30: Group 16,2
* 04H00 - 06H30: Group 17,3
* 06H30 - 07H30: Group 18,4
STAGE 4
* 07H00 - 08H30: Group 18,4,9,14
* 08H00 - 10H30: Group 19,5,10,15
* 10H00 - 12H30: Group 1,6,11,16
* 12H00 - 14H30: Group 2,7,12,17
* 14H00 - 16H30: Group 3,8,13,18
* 16H00 - 18H30: Group 4,9,14,19
* 18H00 - 20H30: Group 5,10,15,1
* 20H00 - 22H30: Group 6,11,16,2
PLANNED ELECTRICITY SHUTDOWNS
Where: Kragga Kamma Local 6.6kV feeder (Affected area/s: Framesby and Cotswold
When: 11 July 2022 (Alternative date 12 July 2022)
Time:08H00 - 16H00
Where: - Whitney Ave 6.6kV feeder (Affected area/s: Fernglen and Cotswold)
When: 13 July 2022 (Alternative date 14 July 2022)
Time: 08H00 - 16H00.
Reason:
The above 6.6kV feeders will be rerouted from the existing 6.6kV switchboard to the new 11kV switchboard as part of the substation switchgear replacement / refurbishment project.
ELECTRICAL INTERRUPTION AT WATER TREATMENT PLANTS MAY CAUSE WATER DISRUPTIONS.
The Municipality wishes to inform residents about an electricity interruption at Churchill and Elandsjagt Water Treatment Works. Repairs are currently being carried out by Eskom and it is anticipated that supply will be restored around 18h00. Thereafter, the treatment plants will be restarted.
This electrical disruption will leave the supply system with a deficit that could cause low pressure and water disruptions.
At this stage, the majority of reservoirs still have storage however, water must only be used for essential purposes to prevent storage from depleting.
Possible affected areas include:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Glen Hurd
7. Glendinningvale
8. Pari Park
9. Glendore Road
10. Perridgevale
11. Adcockvale
12. Newton Park
13. Parsons Hill
14. Greenacres
15. Greenacres Hospital
16. St Georges Hospital
17. Parts of Cotswold
18. Richmond Hill
19. Parts ofSchauderville
20. Linkinkside
21. Mill Park
22. Parts of Central
23. Mount Croix
24. Deal Party
25. North End
26. Sydenham
27. Central
28. Coastal towns of Kouga LM
29. Blue horizon bay
30. Neave industrial area
We sincerely apologise for the inconvenience caused.
Stage 6 loadshedding reduced to Stage 4 from 16h00 to 22h00.
Friday, 1 July 2022
STAGE 4
16H00 - 18H30: Group 18,4,9,14
18H00 - 20H30: Group 19,5,10,15
20H00 - 22H30: Group 1,6,11,16
STAGE 2
22H00 - 00H30: Group 2,7
Saturday, 2 July 2022
00H00 - 02H30: Group 3,8
02H00 - 04H30: Group 4,9
04H00 - 06H30: Group 5,10
06H00 - 07H30: Group 6,11
SHUTDOWN BY ESKOM MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE METRO.
The Municipality wishes to inform residents that on Tuesday, June 28, 2022, a 6-hour shutdown will be required by Eskom to conduct critical work on their infrastructure. Unfortunately, this will affect the operations of the Nooitgedagt Water Treatment Works.
Eskom is fully aware of the critical drought situation and will therefore commit all available resources to ensure the shutdown duration is kept to a minimum.
The majority of the Metro's water is supplied from this treatment plant and although not anticipated, water disruptions may occur should storage be depleted before water supply is restored.
Residents are requested to use water for essential purposes only during the shutdown to preserve the storage. We also ask residents not to stockpile water.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Bethelsdorp
Further updates will be provided throughout the day.
We sincerely apologise for the inconvenience caused.
UPDATE ON PLANNED SHUTDOWNS THAT MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to update residents on the shutdown planned for this week in the following reservoir zone.
Tuesday, June 28, 2022.
Fairview Reservoir.
The areas affected include:
1. Korsten
2. Holland Park
3. Steytler Township
4. Macleanville
5. Adcockvale
6. Sydenham
7. Neave Industrial
8. Part of New Brighton
These areas fall within Wards 7, 10, 11, 14 and 15.
The above planned shutdown is essential to the integration of groundwater supply into this reservoir and will allow for the installation of critical outlet valves and meters.
Residents and businesses are encouraged to use water sparingly during this time period.
Stage 4 loadshedding will be implemented from 05H00 til 00H30 from Monday, 27 June 2022 to Wednesday, 29 June 2022.
Tuesday, 28 June 2022
* 05H00 - 06H30: Group 14, 19, 5, 10
* 06H30 - 06H30: Group 15, 1, 6, 11
* 08H00 - 10H30: Group 16, 2, 7, 12
* 10H00 - 12H30: Group 17, 3, 8, 13
* 12H00 - 14H30: Group 18, 4, 9, 14
* 14H00 - 16H30: Group 19, 5, 10, 15
* 16H00 - 18H30: Group 1, 6, 11, 16
* 18H00 - 20H30: Group 2, 7, 12, 17
* 20H00 - 22H30: Group 3, 8, 13, 18
* 22H00 - 00H30: Group 4, 9, 14, 19
Wednesday, 29 June 2022
* 05H00 - 06H30: Group 7, 12, 17, 3
* 06H30 - 06H30: Group 8, 13, 18, 4
* 08H00 - 10H30: Group 9, 14, 19, 5
* 10H00 - 12H30: Group 10, 15, 1, 6
* 12H00 - 14H30: Group 11, 16, 2, 7
* 14H00 - 16H30: Group 12, 17, 3, 8
* 16H00 - 18H30: Group 13, 18, 4, 9
* 18H00 - 20H30: Group 14, 19, 5, 10
* 20H00 - 22H30: Group 15, 1, 6, 11
* 22H00 - 00H30: Group 16, 2, 7, 12
STAGE 4 loadshedding continues.
Saturday 25 June 2022
* 10H00 - 12H30: Groups 19, 5, 10,15
* 12H00 - 14H30: Groups 1, 6, 11, 16
* 14H00 - 16H30: Groups 2, 7, 12, 17
* 16H00 - 18H30: Groups 3, 8. 13, 18
* 18H00 - 20H30: Groups 4, 9, 14, 19
* 20H00 - 22H30: Groups 5, 10, 15, 1
* 22H00 - 00H30: Groups 6,11,16, 2
Loadshedding increase to STAGE 4 from 11H00 to 00H30.
Friday 24 June 2022
* 11H00 - 12H30: Groups 7, 12, 17, 3
* 12H00 - 14H30: Groups 8, 13, 18, 4
* 14H00 - 16H30: Groups 9, 14, 19, 5
* 16H00 - 18H30: Groups 10, 15, 1, 6
* 18H00 - 20H30: Groups 11, 16, 2, 7
* 20H00 - 22H30: Groups 12, 17, 3, 8
* 22H00 - 00H30: Groups 13, 18, 4, 9
Stage 2 loadshedding will commence at 05H00 until 00H30.
Thursday, 23 June 2022
* 05H00 - 06H30: Group 11,16
* 06H00 - 08H30: Group 12,17
* 08H00 - 10H30: Group 13,18
* 10H00 - 12H30: Groups 14,19
* 12H00 - 14H30: Groups 15,1
* 14H00 - 16H30: Groups 16,2
* 16H00 - 18H30: Groups 17,3
* 18H00 - 20H30: Groups 18,4
* 20H00 - 22H30: Groups 19,5
* 22H00 - 00H30: Groups 1,6
FAKE NEWS REGARDING WATER OUTAGES
The municipality wishes to inform residents that fake messages regarding total water outages in the Metro tomorrow have gone viral on social media.
These messages are not true. We condemn the spread of fake news.
All our reservoirs have enough water and apart from Impofu, all other treatment plants are running.
Residents are encouraged to use water sparingly and not stockpile water, as this puts an additional strain on the supply system.
UPDATE ON EMERGENCY SHUTDOWN REQUIRED FOR SCHOENMAKERSKOP PUMP STATION & CHURCHILL PIPELINE.
All leaks on the pipeline have been successfully repaired however, a mechanical failure of a pump at Emerald Hill occurred when it was recommissioned.
Repair teams are assessing the damage and will execute repairs accordingly. The pump station is currently still able to supply approximately 75% of the zones normal demand.
If residents reduce their demand to 50 litres per person per day, disruptions should not be experienced.
We apologise for the inconvenience caused.
SCHOENMAKERSKOP PUMP STATION & CHURCHILL PIPELINE SHUTDOWN UPDATE
Sections of the burst pipe have been cut and are being removed. After that, the replacements will be installed.
We expect the replacements to be completed by 17:30.
We than residents for their continued patience and apologise for the inconvenience this has caused.
EMERGENCY SHUTDOWN REQUIRED FOR SCHOENMAKERSKOP PUMP STATION & CHURCHILL PIPELINE.
An emergency shutdown is required for both Schoenmakerskop Pump Station and the Churchill pipeline to carry out critical leak repairs.
This shutdown is anticipated to last for 12 hours. Residents are urged to use water for essential purposes only to prolong the availability of water supply.
Areas that may be affected should storage deplete includes:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Parts of Walmer
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsonshill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Central
We sincerely apologise for the inconvenience this has caused.
PLANNED MAINTENANCE SHUTDOWNS IN VARIOUS PARTS OF THE CITY
To reduce water losses and extend the lifespan of the City's water infrastructure, planned maintenance will be conducted in the following areas on the specified dates:
- June 21, 2022.
Missionvale – Ward 31
- June 22, 2022.
Barcelona – Ward 32
Kwaford – Ward 14
- June 23, 2022.
Bridgemeade – Ward 12
North Street – Ward 50
- June 24, 2022.
Kini Bay – Ward 40
Fernglen – Wards 6, 9 and 10
- June 25, 2022.
Parsons Vlei 1 & 2 – Ward 12
Despatch Zone 8 – Ward 52
- June 27, 2022.
Sardinia Bay – Ward 1
- June 28, 2022.
Kamma Park – Ward 8
Overbaakens, Circular Drive – Ward 6
Bendore Drive – Wards 39
- July 6, 2022
Chatty / Bloemendal Connection – Wards 29, 40, 42, 43 and 44.
Please be advised that low water pressure or water interruptions may occur in the aforementioned areas during the scheduled maintenance periods.
We urge residents to conserve water and refrain from stockpiling.
UPDATE ON PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to inform residents that two shutdowns are planned during this week for the following reservoir zones.
Glendinning Reservoir
1. Meters & Valves (Outlets) – Tuesday, June 21, 2022.
Areas that may be affected include:
1. Kensington
2. Millard Grange
3. Mount Croix
4. North End
5. Part of Sydenham
6. Prince Alfred’s Park
7. Part of New Brighton
These areas fall within Wards 5, 7, 15.
Fort Nottingham Reservoir:
1. Meters & Valves (Inlets) - Thursday, June 23, 2022.
2. Meters & Valves (Outlets) - Thursday, June 23, 2022.
Areas that may be affected include:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
These areas fall within Wards 5 and 7.
The above planned shutdowns are essential to the integration of groundwater supply into these reservoirs.
Residents and businesses are encouraged to please use water sparingly during this time period.
Stage 2 loadshedding will be implemented from 10H00 until 00H30.
Wednesday, 22 June 2022
* 10H00 - 12H30: Groups 2, 7
* 12H00 - 14H30: Groups 3, 8
* 14H00 - 16H30: Groups 4, 9
* 16H00 - 18H30: Groups 5, 10
* 18H00 - 20H30: Groups 6, 11
* 20H00 - 22H30: Groups 7, 12
* 22H00 - 00H30: Groups 8, 13
UPDATE ON THE VANDALISED PIPE AFFECTING BETHELSDORP AND ASPEN HEIGHTS
The repair work on the vandalised pipe has been completed and the water supply has been restored.
We thank residents for their patience and understanding.
Residents are encouraged to report all acts of vandalism and criminal activity involving municipal property to 041 406 5500.
# SayNoToVandalism
# ItAffectsEveryone
MORE THAN 15 000 HOUSEHOLDS USE WATER CARELESSLY IN THE METRO.
More than 15 000 bay households are still using water carelessly. This was revealed by the Minister of Water and Sanitation Honourable Senzo Mchunu at a community meeting held at the Walmer Multi-Purpose Centre this afternoon.
Minister Mchunu said that the Municipality has developed a system that identifies households that have a high water usage.
He said tha identified households will be heavily fined and have water flow restrictors installed in their premises.
The Minister pleaded with residents to save water and encouraged them to report water leaks.
Residents raised their concerns with the Minister. Top of the list was water leaks, perceived lack of urgency from the officials dealing with the water crisis and the need for the community to be involved in more projects.
Also in attendance were the Executive Mayor, Cllr. Eugene Johnson, the Member of the Mayoral Committee for Roads and Transport, Cllr. Itumeleng Ranyele, and the Ward Councillors.
Residents are encouraged to report water leaks via the following platforms:
WhatsApp on 0647447721
Email - waterleaks@mandelametro.gov.za
Call Centre– 0800 20 50 50.
#SavewaterNow
#EveryDropCounts
MINISTER MCHUNU AND MAYOR JOHNSON VISIT AFFECTED BAY DAMS
June 16, 2022
Nelson Mandela Bay Executive Mayor, Cllr Eugene Johnson, accompanied by Minister of Water and Sanitation, Honourable Senzo Mchunu, today, visited the Bay's western water supply dams.
The visit to the affected dams forms part of the minister's working visit to Nelson Mandela Bay, which began at the Impofu dam.
At the moment, no water is being extracted from the Impofu dam, however a contractor has been appointed to move the barge. Once fully operational, in less than three weeks, the dam will produce the 30 mega liters per day it previously produced.
Afterward, the delegation visited the nearby Kouga dam, where they met the Chairperson of the Kouga Irrigation Board, as well as provincial officials.
Also at the Kouga dam, the Mayor and the Minister met a community group from neighboring towns and were invited to join in the prayer for rain.
The Minister and the Mayor thanked the community for standing in solidarity with all Bay citizens.
The day concluded a the Walmer Multipurpose Centre where the Minister and the Mayor briefed members of the community about the work being done to avert dry taps in Nelson Mandela Bay.
WATER DISRUPTIONS MAY OCCUR IN PARTS OF THE CITY DUE TO PLANNED SHUTDOWNS- UPDATE
June 15, 2022
The Municipality wishes to inform residents that the planned shutdown scheduled for June 14, 2022 has been extended into today, June 15, 2022.
The shutdown will allow for the installation of critical valves and flow meters at the Nottingham Reservoir.
Currently, the pipeline is being drained so that fittings can be welded on.
Areas that may be affected include:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
6. PE Central
These areas fall within Wards 5 and 7.
The planned shutdown is essential for the integration of groundwater supply into the reservoir.
Businesses and residents are urged to continue using water sparingly.
UPDATE ON PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY
The Municipality wishes to inform residents that the planned shutdown scheduled for June 28, 2022 has been moved ahead to tomorrow, June 14, 2022.
We will be taking advantage of the current water supply disruptions being experienced in the Fort Nottingham Reservoir supply zone and this shutdown will allow for the installation of critical valves and flow meters.
Areas that may be affected include:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
6. PE Central
These areas fall within Wards 5 and 7.
The above planned shutdown is essential for the integration of groundwater supply into this reservoir.
Residents and businesses are encouraged to please use water sparingly during this time.
WATER OUTAGES UPDATE
The main distribution reservoir remains low. However, for the most part, the distribution system is stable.
Emerald Hill Zone:
Greenshields, Fairview, Newton Park, Greenacres and other areas in this zone have water although water pressure in these areas is low at the moment.
Fairview Reservoir Zone:
The installation of meters for the commissioning of boreholes in the area had an impact on Kensington and surrounding areas. Teams have completed their work in the area, and the reservoir has reached 25% capacity.
Bethelsdorp Reservoir Zone :
The northern areas served by the Bethelsdorp reservoir encountered water shortages when the reservoir ran dry. This was caused by a pipe failure on the reservoir's supply main. The pipe has since been repaired, and we anticipate a gradual restoration of water to the affected areas. Meanwhile, water trucks have been organized to provide an alternative water source for the affected areas.
Struandale Reservoir Zone:
The reservoir level is now at 11%. Areas that fall under this zone should have water. We will continue to monitor the situation in the zone that comprises of New Brighton, parts of Kwazakhele and Zwide.
Gelvandale Reservoir Zone:
The reservoir is currently at 4%, and we're encountering water disruptions in this area. Helenvale, Algoa Park, and sections of Zwide and Kwazakhele are among the places most affected. Water trucks have been arranged.
Greenbushes Reservoir Zone:
Water has been diverted from this reservoir to the places described above.
Residents are cautioned that the bulk water supply is vulnerable since no water can be extracted from the Impofu dam because it is too low. Only Churchill provides water, which is insufficient and is currently being supplemented by over-abstraction from Loerie Dam. This is merely a temporary solution, and water will have to be reduced again as of tomorrow. As a result, we urge residents to use water sparingly.
We apologise for the inconvenience caused.
UPDATE ON PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
Work processed through the night at the Fairview Reservoir as new pipelines, valves and flow meters were installed in preparation for the integration of groundwater supply into this reservoir.
The areas affected include:
1. Korsten
2. Holland Park
3. Steytler Township
4. Macleanville
5. Adcockvale
6. Sydenham
7. Neave industrial
8. Part of New Brighton
These areas fall within Wards 7, 10, 11, 14 and 15.
Work will be completed around 12h00 today and thereafter, water supply will be restored.
Residents and businesses are encouraged to please use water sparingly during this time period.
We thank residents for their continued patience and apologize for the inconvenience caused.
UPDATE ON 48-HOUR SHUTDOWN REQUIRED FOR MAINTENANCE OF THE CHURCHILL PIPELINE.
Water supply is being pumped as it becomes available but unfortunately, there is a high peak in demand that is delaying the recovery of the reticulation system.
This situation has been made worse by the fact that the Impofu dam levels is so low that the barge pump station must be decommissioned.
The barge is a floating pump station constructed as a drought intervention to secure supply from the Impofu dam. Due to extremely low dam levels, the pumps are at risk of sucking up sediment as the pumps are close to the bottom of the dam basin.
An assessment of the dam basin was done to determine a suitable spot that is deeper so the barge can be moved to continue the safe abstraction of water. This leaves the Churchill system with a deficit of about 28 megalitres per day.
Affected areas include:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Glen Hurd
7. Glendinningvale
8. Pari Park
9. Glendore Road
10. Perridgevale
11. Adcockvale
12. Newton Park
13. Parsons Hill
14. Greenacres
15. Greenacres Hospital
16. St Georges Hospital
17. Parts of Cotswold
18. Richmond Hill
19. Parts ofSchauderville
20. Linkinkside
21. Mill Park
22. Parts of Central
23. Mount Croix
24. Deal Party
25. North End
26. Sydenham
27. Central
28. Coastal towns of Kouga LM
29. Blue horizon bay
30. Neave industrial area
Water trucks have been deployed to the locations below:
1. SABC/Health Department.
2. Roaming in Kensington.
3. 2nd Avenue, Newton Park.
4. Builders Warehouse, Walmer.
5. Walmer Fountain Street, next to the taxi rank.
6. Provincial Hospital.
7. 3rd Avenue, Newton Park Spar.
8. Roaming in Fairview.
Kindly note that these trucks may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for the inconvenience caused.
UPDATE ON 48-HOUR SHUTDOWN REQUIRED FOR MAINTENANCE OF THE CHURCHILL PIPELINE.
The Churchill pipeline has been recommissioned and is back on full pressure.
Water is currently being pumped into the affected areas and supply should be restored throughout the night. It is anticipated that most areas should have water supply by tomorrow morning.
We thank residents for their continued patience.
UPDATE ON THE 48-HOUR SHUTDOWN REQUIRED FOR MAINTENANCE OF THE CHURCHILL PIPELINE.
All repairs and maintenance work on the Churchill pipeline was completed yesterday afternoon.
Teams will now start recommissioning the pipeline.
We thank residents for their continued patience throughout the repair process.
UPDATE ON THE 48-HOUR SHUTDOWN OF THE CHURCHILL PIPELINE
Work on the Churchill pipeline is ongoing and on track. The majority of the tasks have been completed, and the team is currently working on repairs inside the pipeline.
Prior to recommissioning the pipeline, it must be cured.
If everything goes according to plan, the recommissioning will be done tomorrow morning, Wednesday, June 8, 2022.
Therafter, we anticipate that It will take most of the day for supply to be restored to all affected areas.
Affected areas include:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Glen Hurd
7. Glendinningvale
8. Pari Park
9. Glendore Road
10. Perridgevale
11. Adcockvale
12. Newton Park
13. Parsons Hill
14. Greenacres
15. Greenacres Hospital
16. St Georges Hospital
17. Parts of Cotswold
18. Richmond Hill
19. Parts ofSchauderville
20. Linkinkside
21. Mill Park
22. Parts of Central
23. Mount Croix
24. Deal Party
25. North End
26. Sydenham
27. Central
28. Coastal towns of Kouga LM
29. Blue horizon bay
30. Neave industrial area
Further updates will be provided regarding the restoration of water supply.
PLANNED WATER MAINTENANCE SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY
The Municipality wishes to inform residents that a number of shutdowns are planned for the following reservoir zones:
Glendinning Reservoir
1. Meters & Valves (Inlets) – Wednesday, June 1, 2022 – Completed successfully.
2. Meters & Valves (Outlets) – Tuesday, June 21, 2022.
Areas that may be affected include:
1. Kensington
2. Millard Grange
3. Mount Croix
4. North End
5. Part of Sydenham
6. Prince Alfred’s Park
7. Part of New Brighton
These areas fall within Wards 5, 7, 15.
Fort Nottingham Reservoir:
1. Meters & Valves (Inlets) – Postponed to Wednesday, June 15, 2022.
2. Meters & Valves (Outlets) - Tuesday, June 14, 2022.
Areas that may be affected incude:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
These areas fall within Wards 5 and 7.
Fairview Reservoir:
1. Meters & Valves (Inlets) – Postponed, new date to be communicated.
2. Meters & Valves (Outlet) – Thursday, June 23, 2022.
Areas affected would include:
1. Korsten
2. Holland Park
3. Steytler Township
4. Macleanville
5. Adcockvale
6. Sydenham
7. Neave industrial
8. Part of new Brighton
These areas fall within Wards 7, 10, 11, 14 and 15.
The above planned shutdowns are essential to the integration of groundwater supply into these reservoirs.
Residents and businesses are encouraged to please use water sparingly during this time period.
WATER UPDATE
June 5, 2022:
Currently, the reticulation system is slowly recovering and the Nooitgedagt Water Treatment Works, which supplies water to the Western Suburbs, is running at full capacity.
Unfortunately, water consumption is too high and no water is being stored.
Residents are urged to use water only for essential needs so that the system can fully recover overnight.
Residents are also asked not to fill rainwater tanks with municipal water, since this puts a great strain on the reticulation system. The process of filling a rainwater tank can use up to a month's supply of water in one day, making it extremely difficult for the system to recover.
We apologise for the inconvenience caused.
UPDATE ON SHUTDOWN BY ESKOM THAT MAY CAUSE WATER DISRUPTIONS.
Most of the areas affected by the ESKOM shutdown at Nooitgedagt Treatment Works have recovered with an exception of the higher lying areas that are still busy recovering from low water pressure and water disruptions.
We ask that residents use water for essential purposes only to speed up the recovery of pressure to all areas.
We sincerely apologise for the inconvenience caused.
UPDATE ON SHUTDOWN BY ESKOM THAT MAY CAUSE WATER DISRUPTIONS.
The power supply at Nooitgedagt was restored at around 03:00 AM and the plant was then restarted.
The plant has since been on full production and storage levels throughout the Metro are gradually increasing.
Many areas are affected and therefore, residents will notice water supply returning from now until Friday.
Residents are urged not to stockpile water during the recovery period as this places a strain on the system and will result in an even longer recovery time.
Water trucks have been deployed to the below locations:
1) Roaming in Gelvandale
2) Hunters Retreat Spar
3) Kenako Mall
4) Sherwood Spar
5) Roaming in KwaZakhele/Zwide Tonjeni
6) Kamma Crossing Mall
7) Roaming in Malabar
8) Roaming in Helenvale
9) Roaming Hillside
We thank residents for their continued patience and apologize for the inconvenience caused.
PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
In an effort to reduce water leaks in the Metro, planned maintenance shutdowns will be taking place this week.
1. June 1, 2022.
Joe Slovo West
2. June 2, 2022.
Veeplaas - Konyana Street PRV
It is envisaged that water supply will be shut off between the hours of 08:00 and 16:00.
Residents and businesses are encouraged to please use water sparingly during this time period.
We apologize for the inconvenience caused.
UPDATE ON SHUTDOWN BY ESKOM THAT MAY CAUSE WATER DISRUPTIONS.
The Municipality wishes to update residents that power supply should return between 21h00 and 22h00 this evening.
Eskom has reported that the work is taking longer than expected. Residents that are currently consuming water are drawing it from the reticulation system. This means the system is depleting and will therefore take longer to fill once the power is restored to Nooitgedagt Treatment Works.
We apologize for the inconvenience caused.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Monday, 30 May 2022
* 17H00 - 18H30: Group 14, 19
* 18H00 - 20H30: Group 15, 1
* 20H00 - 22H30: Group 16, 2
PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to inform residents that a number of shutdowns are planned for the following reservoir zones.
Glendinning Reservoir:
1. Meters & Valves (Inlets) – Wednesday, June 1, 2022.
2. Meters & Valves (Outlets) – Tuesday, June 21, 2022.
Areas that may be affected include:
1. Kensington
2. Millard Grange
3. Mount Croix
4. North End
5. Part of Sydenham
6. Prince Alfred’s Park
7. Part of New Brighton
These areas fall within Wards 5, 7, 15.
Fort Nottingham Reservoir:
1. Meters & Valves (Inlets) – Tuesday, June 7, 2022.
2. Meters & Valves (Outlets) - Tuesday, June 14, 2022.
Areas that may be afffected incude:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
These areas fall within Wards 5 and 7.
Fairview Reservoir:
1. Meters & Valves (Inlets) – Thursday, June 2, 2022.
2. Meters & Valves (Outlet) – Thursday, June 23, 2022.
Areas affected would include:
1. Korsten
2. Holland Park
3. Steytler Township
4. Macleanville
5. Adcockvale
6. Sydenham
7. Neave industrial
8. Part of new Brighton
These areas fall within Wards 7, 10, 11, 14 and 15.
The above planned shutdowns are essential to the integration of groundwater supply into these reservoirs.
Residents and businesses are encouraged to please use water sparingly during this time period.
REMINDER!!!
SHUTDOWN BY ESKOM MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
On May 31, 2022, a 12-hour shutdown will be required by Eskom to conduct critical work on the supply line. Unfortunately, this will affect the operations of the Nooitgedagt Water Treatment Works.
The majority of the Metro's water is supplied from this treatment works and it is anticipated that water disruptions may occur as storage could be depleted before supply is restored.
Residents that have water supply are encouraged to please use it sparingly to preserve it for their neighbours.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Despatch
20.Bethelsdorp
Updates will be provided during the day.
We sincerely apologise for the inconvenience caused.
STAGE 1 loadshedding will be implemented from 17H00 to 22H00.
Saturday, 28 May 2022
* 17H00 - 18H30: Group 9
* 18H00 - 20H30: Group 10
* 20H00 - 22H30: Group 11
PLANNED SHUTDOWNS MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to inform residents that a number of shutdowns are planned for the following reservoir zones.
Glendinning Reservoir:
1. Meters & Valves (Inlets) – Wednesday, June 1, 2022.
2. Meters & Valves (Outlets) – Tuesday, June 21, 2022.
Areas that may be affected include:
1. Kensington
2. Millard Grange
3. Mount Croix
4. North End
5. Part of Sydenham
6. Prince Alfred’s Park
7. Part of New Brighton
These areas fall within Wards 5, 7, 15.
Port Nottingham Reservoir:
1. Meters & Valves (Inlets) – Tuesday, June 7, 2022.
2. Meters & Valves (Outlets) - Tuesday, June 14, 2022.
Areas that may be afffected incude:
1. Macleanville
2. Parsons Hill
3. Kensington
4. Millard Grange
5. Prince Alfred’s Park
These areas fall within Wards 5 and 7.
Fairview Reservoir:
1. Meters & Valves (Inlets) – Thursday, June 2, 2022.
2. Meters & Valves (Outlet) – Thursday, June 23, 2022.
Areas affected would include:
1. Korsten
2. Holland Park
3. Steytler Township
4. Macleanville
5. Adcockvale
6. Sydenham
7. Neave industrial
8. Part of new Brighton
These areas fall within Wards 7, 10, 11, 14 and 15.
The above planned shutdowns are essential to the integration of groundwater supply into these reservoirs.
Residents and businesses are encouraged to please use water sparingly during this time period.
STAGE 2 LOADSHEDDING WILL BE IMPLEMENTED FROM 17H00 TO 22H00
Friday 27, May 2022
- 17H00 - 18H30: Group 16,2
- 18H00-20H30: Group 17,3
- 20H00-22H30: Group 18,4
UPDATE ON THE CHURCHILL PIPELINE
The Municipality wishes to update residents that the Churchill pipeline is now running at full pressure and the main in line valves are open.
The system will continue to recover throughout the night.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Thursday, 26 May 2022
* 17H00 - 18H30: Group 4, 9
* 18H00 - 20H30: Group 5, 10
* 20H00 - 22H30: Group 6, 11
UPDATE ON THE CHURCHILL PIPELINE
Teams continued to work throughout the night to find the exact location of the fault.
It was discovered that the fault was coming from underneath a large gabion structure beside the 1200mm diameter pipe, which had to be carefully dismantled.
The damaged section has been isolated and water supply has been opened to the Metro.
The pipeline will slowly be filled this morning. If all goes according to schedule, we anticipate that water supply to the lower lying areas will be restored by this afternoon.
Residents who are currently not affected by the fault and have water running from their taps are urged to use water sparingly.
A flow rate of about 30 megalitres per day is still being supplied to the Metro. This is the restricted volume that the Department of Water & Sanitation imposed. This indicates that water demand is still too high.
We urge residents to stick to using 50 litres per person per day.
The following areas may experience low water pressure or water disruptions:
1.Parts of Walmer
2.Walmer Township
3.Walmer Downs
4.Walmer Heights
5.Mangold Park
6.Glen Hurd
7.Glendinningvale
8.Pari Park, Glendore Road
9.Perridgevale
10.Adcockvale
11.Newton Park
12.Parsons Hill
13.Greenacres
14.Greenacres Hospital
15.St. Georges Hospital
16.Parts of Cotswold
17.Richmond Hill
18.Parts of Schauderville
19.Linkside
20.Mill Park
21.Parts of Central
22.Mount Croix
23.Deal Party
24.North End
25.Sydenham
26.Central
Water trucks have been deployed to the locations below:
1.Conyngham Road (SABC& Health)
2.Roaming in Walmer Heights
3.Brister House, Victoria Quay
4.Roaming in Schauderville
5.Aurora Hospital
6.Back of VW Tavcor, Fairview
7.Greenacres Mall/Hospital
8.Larch Avenue Holland park
9.Walmer Fountain Street
10.Newton Park, Dischem & 3rd Avenue Spar
"The Executive Mayor, Cllr Eugene Johnson fully appreciates the speed and efficiency by the Infrastructure and Engineering teams for stepping up and dealing with this issue, under very difficult circumstances and weather conditions. Executive Mayor Johnson plans to visit the teams on site to assess the work underway. The Mayor also calls on citizens to continue working with the city, reporting water leaks and continuing to reduce pressure on the system by reducing consumption," says Mayoral Spokesperson, Thango Lamani.
We thank residents for their continued patience and apologise for the inconvenience caused.
UPDATE ON NOOITGEDAGT REDUCED OUTPUT.
The recovery of water supply from Nooitgedagt Water Treatment Works has been delayed due to a blockage in the supply pipeline from the Scheepersvlakte dam.
Teams are currently on-site to unblock the pipeline. Unfortunately, no timeframe is available at this stage. Regular updates will be provided.
We apologise for the inconvenience caused.
UPDATE ON NOOITGEDAGT REDUCED OUTPUT.
Nooitgedagt Water Treatment Works is slowly increasing production through the plant. Currently the plant is producing 150 megalitres per day with an extra pump being started as the treatment works clear well fills up.
The Motherwell reservoir has increased from 5% to 23%.
Due to the low water levels, the transfer booster pump stations had to be stopped briefly and unfortunately, this could cause further disruptions in the Western parts of the Metro.
The pumps have been started at Motherwell booster pump station again.
Residents are requested to continue using water sparingly as the recovery of the system takes some time.
UPDATE ON GROENDAL TREATMENT WORKS SHUTDOWN DUE TO RAW WATER PIPE BURST.
The Municipality wishes to update residents that water supply should be restored to the Groendal Water Treatment Works late this afternoon.
We apologise for the inconvenience caused.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Wednesday, 25 May 2022
* 17H00 - 18H30: Group 11, 16
* 18H00 - 20H30: Group 12, 17
* 20H00 - 22H30: Group 13, 18
Water tankers have been deployed to the locations below:
1) Roaming in Cotswold
2) Roaming in Schauderville
3) 2nd Avenue, Newton Park
4) Builders Warehouse
5) Fountain Street, Walmer
6) Allan Drive, Mangold Park
7) Greenacres Hospital
Kindly note that these trucks may leave to refill however, they will return to the locations above.
GROENDAL TREATMENT WORKS SHUTDOWN DUE TO RAW WATER PIPE BURST.
The Groendal Water Treatment Works has been shutdown due to a raw water pipe burst. Repairs are advancing and it is envisaged that the work will be completed today.
The deficit in supply can normally be augmented from Nooitgedagt Water Treatment Works however, due to the reduced output at the plant, it is essential that all residents keep their water consumption to a minimum to avoid disruptions.
We sincerely apologise for the inconvenience caused.
PIPE BURST ON CHURCHILL PIPELINE CAUSES WATER DISRUPTIONS IN THE METRO.
The Municipality wishes to inform residents that a pipe burst has occured on the Churchill pipeline. The pipeline has been isolated however, it has affected the supply to certain Gqeberha reservoirs.
We ask that all residents reduce their water consumption until the work is completed. It is anticipated that the work will be completed by this afternoon, Wednesday, May 25, 2022.
The following areas may experience low water pressure or water disruptions:
1.Parts of Walmer
2.Walmer Township
3.Walmer Downs
4.Walmer Heights
5.Mangold Park
6.Glen Hurd
7.Glendinningvale
8.Pari Park, Glendore Road
9.Perridgevale
10.Adcockvale
11.Newton Park
12.Parsons Hill
13.Greenacres
14.Greenacres Hospital
15.St. Georges Hospital
16.Parts of Cotswold
17.Richmond Hill
18.Parts of Schauderville
19.Linkside
20.Mill Park
21.Parts of Central
22.Mount Croix
23.Deal Party
24.North End
25.Sydenham
26.Central
We sincerely apologise for any inconvenience this has caused.
NOOITGEDAGT REDUCED OUTPUT DUE TO LOW LEVELS AT SCHEEPERSVLAKTE BALANCING DAM
The Nooitgedagt Water Treatment Works has reduced it's water supply output due to low levels of the Scheepersvlakte balancing dam that supplies the treatment works with raw water.
The canal was emptied for maintenance by the lower Sundays River water users association. Supply was restored however, the conditions are not sufficient yet for Nooitgedagt Water Treatment Works to run at maximum capacity.
Residents are requested to use water sparingly as this has caused reservoir levels to drop. The higher laying areas of Motherwell could experience low pressure or water disruptions.
The treatment works is currently producing up to 150 megalitres per day and it is expected that it will resume to full production in the next two hours.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Tuesday, 24 May 2022
* 17H00 - 18H30: Group 18, 4
* 18H00 - 20H30: Group 19, 5
* 20H00 - 22H30: Group 1, 6
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Monday, 23 May 2022
* 17H00 - 18H30: Group 6, 11
* 18H00 - 20H30: Group 7, 12
* 20H00 - 22H30: Group 8, 13
Stage 2 loadshedding implemented 08H00 to 16H00; thereafter Stage 3 will continue until 22H30..
Sunday, 22 May 2022
* 08H00 - 10H30: Groups 9, 14
* 10H00 - 12H30: Groups 10, 15
* 12H00 - 14H30: Groups 11, 16
* 14H00 - 16H30: Groups 12, 17
* 16H00 - 18H30: Groups 13, 18, 4
* 18H00 - 20H30: Groups 14, 19, 5
* 20H00 - 22H30: Groups 15, 1, 6
SHUTDOWN BY ESKOM MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
On May 31, 2022, a 12-hour shutdown will be required by Eskom to conduct critical work on the supply line. Unfortunately, this will affect the operations of the Nooitgedagt Water Treatment Works.
The majority of the Metro's water is supplied from this treatment works and it is anticipated that water disruptions may occur as storage could be depleted before supply is restored.
Residents that have water supply are encouraged to please use it sparingly to preserve it for their neighbours.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Despatch
20.Bethelsdorp
Updates will be provided during the day.
We sincerely apologise for the inconvenience caused.
DAILY WATER OUTLOOK UPDATE
KwaNobuhle Reservoir 2 is currently at 1.09% the reservoir zone is experiencing water disruptions. The areas affected include Area 1, 2 3 and Ramaphosa Area 5A.
KwaNobuhle Reservoir 1 is at 11.73% and the reticulation system is now stable. There are no water disruptions in the reservoir zone as the system is now stable.
Rosedale reservoir is at 13.72% and this means that the reticulation system is now stable. There are no water disruptions anticipated for this reservoir zone.
We apologise for the inconvenience caused.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Thursday, 19 May 2022
* 17H00 - 18H30: Group 15, 1
* 18H00 - 20H30: Group 16, 2
* 20H00 - 22H30: Group 17, 3
DAILY WATER OUTLOOK UPDATE
The KwaNobuhle Reservoir 1 is at 4.73% and unfortunately, high lying areas in the reservoir zone will be experiencing water disruptions.
The affected areas include Joe Modise Peace Village and KwaNobuhle Area 1, 2, 5 and 9, Gunguluza.
KwaNobuhle Reservoir 4 is at 32.98% and the reticulation system is stable. There are no water disruptions anticipated in this reservoir zone.
There have been no significant changes in reservoir levels at KwaNobuhle Reservoir 2 and the Rosedale reservoir. Both reservoirs are still at 0%. The affected areas include Allenridge West, Kabah, Langa, Mandelaville, Rosedale and Thomas Gamble.
In an effort to provide water for basic needs, a total of eight Jojo tanks have been installed in Uitenhage (KwaNobuhle) today.
The below locations have Jojo tanks:
1.37 Bucwa Street
2.49 Nomakhwezana Street
3.Sawani Street
4.33 Sixhila Street
5.19 Ngxangxosi Street
6.Corner of Mabandla & Sigila Streets
7.11 - 10th Avenue, Uitenhage
8.44 - 4th Avenue, Uitenhage
We apologise for the inconvenience caused.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Wednesday, 18 May 2022
* 17H00 - 18H30: Group 3, 8
* 18H00 - 20H30: Group 4, 9
* 20H00 - 22H30: Group 5, 10
STAGE 2 oadshedding implemented from 17H00 to 22H00.
17H00-18H30: Group 5,10
18H00-20H30: Group 6,11;
20H00-22H30: Group 7,12.
DAILY WATER OUTLOOK UPDATE.
There have been no significant changes with the reservoir levels as Bloemendal, Rosedale and Straundale reservoirs are still at 0% the areas in those zones are still experiencing water supply disruptions.
Kwanobuhle Reservoir 2 is at 1.36% and the reservoir zone will be experiencing water disruptions. The areas affected include Kwanobuhle Area 1, 2, 3 and Ramaphosa Area 5.
Chelses reservoir is at 89.70 % and there will be no low pressure in the reservoir zone.
We apologise for any incovenience caused
STAGE 2 loadshedding implemented from 17H00 to 22H00.
17H00-18H30: Group 12, 17 18H00-20H30: Group 13,18, 20H00-22H30: Group 14,19.
DAILY WATER OUTLOOK UPDATE
The Municipality wishes to update residents that the Gelvandale resirvoir is at 0%. This reservoir zone will be experiencing water supply disruptions. The affected areas include Algoa Park, Bethelsdorp, Gelvandale, Ibhayi, New Brighton and Swartkops.
Kwanobuhle Reservoir 2 is at 0% and this reservoir zone will be experiencing water supply disruptions in KwaNobuhle Area 1, 2, 3 and Ramaphosa Area 5.
Rosedale reservoir is at 0% and the reservoir zone will be experiencing water supply disruptions Rosedale, Kabah, Langa and some parts of Kariega.
Straundale reservoir is also at 0% and the reservoir zone will be experiencing water disruptions in KwaZakhele, New Brighton, Kwanoxolo and parts of Ibhayi.
Kwanobuhle Reservior 4 is at 24.02% and the reticulation is stable. There are currently no water disruptions in the reservior zone.
Water trucks are being deployed and their locations will be communicated via the NMBM social media platforms and can be enquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We apologise for any incovenience caused
STAGE 1 loadshedding will be implemented from 17H00 to 22H00.
Friday, 13 May 2022
* 17H00 - 18H30: Group 19
* 18H00 - 20H30: Group 1
* 20H00 - 22H30: Group 2
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Thursday, 12 May 2022
* 17H00 - 18H30: Group 7,12
* 18H00 - 20H30: Group 8,13
* 20H00 - 22H30: Group 9,14
DAILY WATER OUTLOOK UPDATE
Due to the severe drought the Metro is currently experiencing, we cannot meet our demand and this is causing various water shortages.
The water reticulation is stable in the Western suburbs with Chelsea reservoir currently at 17%.
There is a possibility of water disruptions occuring in the Greenbushes reservoir zone as Greenbushes reservior is sitting at 9%. Areas that may be experiencing water disruptions in this zone include Colleen Glen and St. Albans.
The Gelvandale reservoir is also experiencing water disruptions as the reservoir has no water and is at 1%. Areas experiencing water disruptions include Algoa Park, Zwide, New Brighton and parts of KwaZakhele.
The Straundale zone is stable and no water disruptions will be experienced as the reservoir is at 18%.
Water supply in KwaNobuhle is stable with the exception of Reservoir Two zone with levels at 1%.
Rosedale zone is also currently experiencing water disruptions with the reservoir level at 0% and as a result, the Rosedale area is experiencing water disruptions.
Water trucks have been deployed to the locations below:
1.Xuma Avenue, KwaNobuhle.
2.Corner of Nkulu Street & Siwasa Street
3.Roaming in Joe Slovo
4.Corner of Mabandla Road and Poswa Creasant
5.Roaming in Kuyga
6.Caltex, Greenbushes
7.Roaming in Helenvale
8.Roaming in Gelvandale
9.Kamma Crossing Mall
We apologise for the inconvenience caused.
PLANNED WATER SUPPLY SHUTDOWN FOR REPAIR ON BLOEMENDAL PIPELINE.
The Municipality wishes to inform residents that repairs will be carried out on the Bloemendal 700mm diameter outlet pipeline on Saturday, May 14, 2022.
The following areas will be affected by the repair work:
1.Booysens Park
2.Chatty
3.Timothy Valley
4.Kwanoxolo
5.Bloemendal
6.Jacksonville
Water tankers will be provided and will be roaming in the affected areas.
It is anticipated that the work will be completed later the afternoon.
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Wednesday, 11 May 2022
* 17H00 - 18H30: Group 14, 19
* 18H00 - 20H30: Group 15, 1
* 20H00 - 22H30: Group 16, 2
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Tuesday, 10 May 2022
17H00 - 18H30: Groups 2 & 7
18H00 - 20H30: Groups 3 & 8
20H00 - 22H30: Groups 4 & 9
STAGE 2 loadshedding will be implemented from 17H00 to 22H00.
Monday, 9 May 2022
* 17H00 - 18H30: Group 9, 14
* 18H00 - 20H30: Group 10, 15
* 20H00 - 22H30: Group 11, 16
UPDATE ON THE ELECTRICAL FAULT AFFECTING NOOITGEDAGT WATER TREATMENT WORKS CAUSES WATER DISRUPTIONS.
The system is filling up and all pump stations are working. Unfortunately, the recovery is taking longer and it is envisaged that the system will be 100% restored in the next three days. This will largely depend on water drawoffs.
Water trucks are being deployed and their locations will be communicated via the NMBM social media pages.
We apologise for the inconvenience caused.
UPDATE ON THE ELECTRICAL FAULT AFFECTING NOOITGEDAGT WATER TREATMENT WORKS CAUSES WATER DISRUPTIONS
With the completion of the electrical repair works that took place yesterday, the system is recovering well and water is being pumped at a flow rate of 72 megalitres per day at Stanford Road pump station into Chelsea reservoir.
Chelsea reservoir is at 7% and this means that some high lying areas in the Western suburbs are still experiencing low pressure or no water supply.
Gelvandale is at 3,7% and this also means that some areas in this zone are affected. These include Algoa Park, Zwide, New Brighton and Missionvale.
Unfortunately, the recovery could take three to four days to full restoration. This will largely depend on water drawoffs.
Water trucks are being deployed and their locations will be communicated via the NMBM social media pages.
We apologise for the inconvenience caused.
UPDATE ON THE ELECTRICAL FAULT AFFECTING NOOITGEDAGT WATER TREATMENT WORKS CAUSES WATER DISRUPTIONS.
The electricity department is still busy attending to the Nooitgedagt electrical fault. If everything goes according to schedule, repairs will be completed in the next 30 minutes.
Meanwhile, there is no water being pumped across the Chelsea reservoir and as a result, the reservoir has again gone dry, which will adversely result in water outages in the western areas.
Regrettably, the recovery could take three to four days after the electricians have completed their repairs. lt will largely depend on water drawoffs.
Water trucks are being deployed and their locations will be communicated via the NMBM social media pages.
We apologise for the inconvenience caused.
ELECTRICAL FAULT AFFECTING NOOITGEDAGT WATER TREATMENT WORKS CAUSES WATER DISRUPTIONS.
There has been a fault on the electricity supply line feeding the Nooitgedagt Water Treatment Works.
The fault has been identified and maintenance teams are making the necessary preparations to execute repairs.
It is envisaged that the plant will be operational once again by this afternoon.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Despatch
20.Bethelsdorp
21.Bloemendal
22.Ben Kamma
23.Brymore
24.Vikingvale
This breakdown is made worse by already low reservior levels. Chelsea reservoir has increased slightly to 8% and most of the high lying areas in the Western suburbs continue to have no water supply or low pressure.
Gelvandale reservoir is currently at 7.71% and therefore, Algoa Park, Zwide, New Brighton, Helenvale and other high lying areas in the Gelvandale supply zone may be experiencing low pressure.
We ask that residents with water supply keep their consumption to a minimum so the system may recover faster.
UPDATE ON PLANNED WATER SHUTDOWN AND REPAIRS.
Water supply has improved overnight however, the Chelsea and Gelvandale reservoirs remain critically low.
Chelsea reservoir is currently at 7% and most of the high lying areas in the Western suburbs continue to have no water supply or low pressure.
Gelvandale reservoir is at 2% and therefore, Algoa Park, Zwide, New Brighton, Helenvale and other high lying areas in the Gelvandale supply zone may be experiencing low pressure.
Water trucks will be deployed in the affected areas and can be enquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We anticipate that as the system improves, all affected areas will get water supply throughout the day.
To speed up the recovery of the system and preserve the little water supply we have left, residents are encouraged to use water for essential purposes only.
We apologise for the inconvenience caused.
UPDATE ON PLANNED WATER SHUTDOWN AND REPAIRS.
Maintenance teams have completed four of the 5 repairs that have been identified on the Motherwell / Chelsea pipeline. In an effort to limit the water outages, the last leak had to be left as is for now as it is in the bottom of a valley.
Water supply is being turned on and it's is anticipated that the system will take most of the night to fill up. Pressure should start to return around lunchtime tomorrow.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Despatch
20.Bethelsdorp
21.Bloemendal
We sincerely apologise for the inconvenience caused.
STAGE 1 continues.
Saturday, 7 May 2022
* 00H00 - 02H30: Groups 15
* 02H00 - 04H30: Groups 16
* 04H00 - 06H30: Groups 17
* 06H30 - 06H30: Groups 18
* 08H00 - 10H30: Groups 19
* 10H00 - 12H30: Groups 1
* 12H00 - 14H30: Groups 2
* 14H00 - 16H30: Groups 3
* 16H00 - 18H30: Groups 4
* 18H00 - 20H30: Groups 5
* 20H00 - 22H30: Groups 6
* 22H00 - 00H30: Groups 7
Sunday, 8 May 2022
* 00H00 - 02H30: Groups 8
* 02H00 - 04H30: Groups 9
* 04H00 - 06H30: Groups 10
* 06H30 - 06H30: Groups 11
* 08H00 - 10H30: Groups 12
* 10H00 - 12H30: Groups 13
* 12H00 - 14H30: Groups 14
* 14H00 - 16H30: Groups 15
* 16H00 - 18H30: Groups 16
* 18H00 - 20H30: Groups 17
* 20H00 - 22H30: Groups 18
* 22H00 - 00H30: Groups 19
Monday, 9 May 2022
* 00H00 - 02H30: Groups 1
* 02H00 - 04H30: Groups 2
* 04H00 - 05H30: Groups 3
SHUTDOWN MAY CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to remind residents that on May 4, 2022, a shutdown will be required to conduct critical work on the East / West transfer system.
This maintenance was initially arranged to coincide with a planned ESKOM shutdown at Nooitgedagt Water Treatment Works later in May, however due to a burst on the pipeline, the majority of the work will be executed while this pipeline is being repaired.
This includes critical maintenance to various pumps. Unfortunately, this will affect supply to residents in parts of the Metro.
Residents that have water supply are encouraged to please use it sparingly to preserve it for their neighbours.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Despatch
20.Bethelsdorp
21.Bloemendal
Updates will be provided during the course of the day.
We sincerely apologise for the inconvenience caused.
UPDATE ON ELECTRICAL TRIP AT STANFORD ROAD PUMP STATION
The Stanford Road booster pump station came online at about 09:00 this morning. The water pressure in the lower lying areas has started to return to normal.
Although water has returned to these areas, residents are encouraged to use water sparingly to allow water supply to return to the higher lying areas faster.
It is anticipated that the system will recover overnight.
EMERGENCY SHUTDOWN REQUIRED ON SUMMIT PIPELINE
The Municipality wishes to inform residents that a 24-hour shutdown is required conduct emergency repairs.
The shutdown will commence on Thursday, April 28, 2022 at 05h00.
We will ensure that supply reservoirs are filled during the night to minimise the posibility of storage levels depleting and we encourage residents to use water sparingly.
Areas that may be affected include:
1. Kwanobuhle
2. direct offtakes from the Loerie bulk pipeline
We apologise for any inconvenience caused.
PARTS OF THE METRO MAY EXPERIENCE WATER DISRUPTIONS DUE TO AN ELECTRICAL FAULT.
The Municipality wishes to inform residents that the Schoenmakerskop pump station has lost power. Electricity and Energy are currently investigating however, there is no timeframe currently available.
Areas that could experience low pressure or no water supply include:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Parts of Walmer
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsonshill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Central
We sincerely apologise for any inconvenience caused.
HIGH DEMAND ON KROMME WATER SYSTEM MAY CAUSE WATER DISRUPTIONS.
The Nelson Mandela Bay Municipality would like to inform residents that the demand on the Western supply dams remains much higher than the restrictions imposed by the Department of Water and Sanitation. This is causing supply issues in certain areas of the City.
The Kromme water system has been restricted by 70% however, the Metro has only been able to achieve about a 10% reduction at this source.
Less production would result in immediate water disruptions as the demand outweighs the supply however, is vital that reduction in abstraction happens immediately to avoid the source from completely failing.
Areas that may experience low pressure or water disruptions include:
1.Parts of Walmer
2.Walmer Downs
3.Mangold Park
4.Glen Hurd
5.Newton Park
6.Greenacres
7.Parts of Cotsworld
8.Parts of Schauderville
9.Linkside
10.Mill Park
11.Parts of Central
12.Mount Croix
13.Perridgevale
14.Deal party
15.North End
16.Sydenham
17.Linkside
18.Mill Park
19.Parts of Central
20.Mount Croix
21.Perridgevale
22.Summerstrand
23.St. Albans prison
24.Higher laying areas of Rowallan Park
25.Bridgemeade
We apologise for the inconvenience caused.
Loadshedding:
As per Eskom, all loadshedding ceased until further notice.
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to update residents that although Chelsea reservoir is at 5% and the system is full, the complete recovery of the system will be very slow as water demand remains high.
As a result, high lying areas such as Kamma Heights are still experiencing water disruptions.
Water tankers have been deployed to the locations below:
1) Checkers, Verdun Road.
2) Roaming in Helenvale.
3) Melsetter Road.
4) Engen Garage, Mount Pleasant.
We apologize for the inconvenience caused.
Stage 2 loadshedding continue.
Monday, 18 April 2022
* 10H00 - 12H30: Groups 1, 6
* 12H00 - 14H30: Groups 2, 7
* 14H00 - 16H30: Groups 3, 8
* 16H00 - 18H30: Groups 4, 9
* 18H00 - 20H30: Groups 5, 10
* 20H00 - 22H30: Groups 6, 11
* 22H00 - 00H30: Groups 7, 12
Tuesday, 19 April 2022
* 00H00 - 02H30: Groups 8, 13
* 02H00 - 04H30: Groups 9, 14
* 04H00 - 06H30: Groups 10, 15
* 06H00 - 08H30: Groups 11, 16
* 08H00 - 10H30: Groups 12, 17
* 10H00 - 12H30: Groups 13, 18
* 12H00 - 14H30: Groups 14, 19
* 14H00 - 16H30: Groups 15, 1
* 16H00 - 18H30: Groups 16, 2
* 18H00 - 20H30: Groups 17, 3
* 20H00 - 22H30: Groups 18, 4
* 22H00 - 00H30: Groups 19, 5
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to update residents that the water supply system continues to recover. Apart from the high lying areas, the system is full as indicated by the pressure readings onserved this morning. Chelsea reservoir is currently at 5%.
Gelvandale reservoir is empty and the water continues to fill up the reticulation system. High lying areas around Gelvandale and Helenvale will be affected the most.
Water tankers have been dispatched to the locations below:
1) Roaming in Gelvan Park / Springdale.
2) Roaming in Hillside / Windvogel.
3) Roaming in Zwide.
4) Roaming in Kwazakele, Ward 22.
5) Sherwood Spar.
6) Roaming in Soweto on Sea.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY DUE TO A BURST PIPE.
The electrical trip that caused the disruption in the ability to pump at Motherwell booster pump station has been resolved.
Both booster pump stations are operating and water supply is starting to return to the lower lying areas. It is envisaged that the higher lying areas will have water supply in the morning.
We apologise for the inconvenience.
WATER DISRUPTIONS IN PARTS OF THE CITY DUE TO A BURST PIPE.
The Municipality wishes to inform residents that the outlets from Gelvendale reservoir had to be shut due to a suspected large burst in the area.
Teams are on-site trying to locate the leak however, this may take some time. Once located, repairs will be undertaken.
The following areas may be affected:
1. Parkside
2.Malabar
3.Kwazakele
4.Zwide
5.Windvogel
6.Helenvale
7.Barcelona
8.Gelvandale
Water tankers have been deployed the the locations below:
1. Roaming in Ward 22 Tonjeni/Jakavula
2.Greenbushes Caltex
3.Checkers, Verdun Road
4.Roaming in Malabar
5.Sherwood Spar
6.Roaming in Ward 28
7.Roaming in Schauderville
8.Hunters Retreat Spar
We apologise for the inconvenience caused.
UPDATE ON SHUTDOWN FOR THE SECOND CONNECTION FOR KWANOBUHLE PUMP STATION.
Although yesterday afternoon's message indicated that the system is recovering from the shutdown, unfortunately an electrical trip occurred at the Motherwell Booster pump station last night.
The maintenance team will deal with the matter first thing this morning.
The following areas may be affected:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
Updates will be provided during the day.
We sincerely apologise for the inconvenience caused.
UPDATE ON SHUTDOWN FOR THE SECOND CONNECTION FOR KWANOBUHLE PUMP STATION.
The Municipality wishes to update residents that both connections to the KwaNobuhle pipeline are now complete. The valves are being opened while pumping is continuing to fill the reminder of the distribution system. Once filled, the water will start flowing into the Chelsea reservoir and the high lying areas will start getting water.
With these connections done, all the major planned shutdowns are complete. No further shutdowns are anticipated for the next two to three weeks. It is important to remember that this does not include unforeseen maintenance disruptions as a result of burst, or mechanical and electrical failures.
PROPERTY VALUATION 2022 VALUATION AND OBJECTION PROCESS:
Please note that property valuations can be viewed and objected to via the e-valuation portal under E-SERVICES: https://eservices.evaluations.co.za/nmbm/Index.aspx
To object:
- Register
- Search and view your property and ADD it to your PROFILE.
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Objections are open from 28 Feb 2022 to 29 April 2022.
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UPDATE ON SHUTDOWN FOR THE SECOND CONNECTION FOR KWANOBUHLE PUMP STATION.
The second connection for the KwaNobuhle pump station was successfully completed yesterday. The pipe lining for corrosion protection was completed at 03h00 this morning and needs to cure for twelve hours.
Water supply is currently available in most areas except the high lying areas. Water tankers will be deployed to these areas.
After 15h00 this afternoon, pumping will be increased to start filling Chelsea reservoir.
UPDATE ON SUMMIT PIPELINE SHUTDOWN.
Maintenance teams are busy with preparation work as part of the repair programme. Access to the repair site is challenging as teams use abseiling equipment to safely navigate down the inside of the pipe. After travelling down a steep gradient for a few hundred meters, they settle in and execute repairs.
A few concerns were noted after an internal inspection was done and this has resulted in a slight delay as more preparation work is required.
Despite identifying additional repair work, 50 percent of the work will be successfully completed today and will be continued as additional materials are required.
Residents are reminded that the above-mentioned work is separate to the work at the KwaNobuhle pump station.
We thank residents for their continued patience and apologise for the inconvenience caused.
UPDATE ON SHUTDOWN FOR THE SECOND CONNECTION FOR KWANOBUHLE PUMP STATION.
The welding of the pipe is steadily progressing.
The lining remains on track for completion this evening.
We thank residents for their patience.
- Stage 2 loadshedding continues until Friday, 15 April at 05H30.
Thursday, 14 April 2022
* 00H00 - 02H30: Groups 5, 10
* 02H00 - 04H30: Groups 6, 11
* 04H00 - 06H30: Groups 7, 12
* 06H00 - 08H30: Groups 8, 13
* 08H00 - 10H30: Groups 9, 14
* 10H00 - 12H30: Groups 10, 15
* 12H00 - 14H30: Groups 11, 16
* 14H00 - 16H30: Groups 12, 17
* 16H00 - 18H30: Groups 13, 18
* 18H00 - 20H30: Groups 14, 19
* 20H00 - 22H30: Groups 15, 1
* 22H00 - 00H30: Groups 16, 2
Friday, 15 April 2022
* 00H00 - 02H30: Groups 17, 3
* 02H00 - 04H30: Groups 18, 4
* 04H00 - 05H30: Groups 19, 5
Loadshedding ceased until further notice. Supply to affected areas in the process of being restored.
Stage 2 loadshedding will be implemented with immediate effect until further notice.
Monday, 11 April 2022
* 18H00 - 20H30: Groups 16, 2
* 20H00 - 22H30: Groups 17, 3
* 22H00 - 00H30: Groups 18, 4
Tuesday, 12 April 2022
* 00H00 - 02H30: Groups 19, 5
* 02H00 - 04H30: Groups 1, 6
* 04H00 - 06H30: Groups 2, 7
* 06H00 - 08H30: Groups 3, 8
* 08H00 - 10H30: Groups 4, 9
* 10H00 - 12H30: Groups 5, 10
* 12H00 - 14H30: Groups 6, 11
* 14H00 - 16H30: Groups 7, 12
* 16H00 - 18H30: Groups 8, 13
* 18H00 - 20H30: Groups 9, 14
* 20H00 - 22H30: Groups 10, 15
* 22H00 - 00H30: Groups 11, 16
REMINDER!!
PLANNED WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK AT KWANOBUHLE PUMP STATION.
Residents are hereby notified that the City requires a 48-hour shutdown of the Chelsea reservoir in order to perform the final connection for the new KwaNobuhle Pump Station.
The shutdown is scheduled for Tuesday, April 12, 2022, however, teams will start isolating and draining the system on April 11, 2022.
This will allow the contractor on site to connect the suction pipeline for the new KwaNobuhle pump station to the 750mm pipeline of the Chelsea reservoir.
To safely complete the above-mentioned mentioned work, the Chelsea reservoir must be emptied.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water disruptions during this time.
Water pressure may be low or non-existent in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
PLANNED ELECTRICITY OUTAGE
When: 13 April 2022
Time: 09:00 - 17:00
Where: Mabandla Substation, Feeder 1 and Feeder 11 (22kV)
Affected Substation and the surrounding area:
Mabandla Substation - KwaNobuhle
Please treat all installations as LIVE.
PLANNED ELECTRICITY OUTAGE
Please note that the shutdown detailed below is postponed due to inclement weather. The shutdown will now take place on the alternative date advertised, Saturday 7 May 2022.
Shutdown Details
When: 7 May 2022
Where: Swartkops/Matomela/Kwaford No1 and No2 lines
Time: 08H00 - 17H00
Reason: Replacement of
burnt power transformer
All areas fed from
Swartkops/Matomela/Kwaford No1 and No2 lines will be affected:
- Zwide
- Kwazakhele
- New Brighton
- Struandale Industrial
- SATS
All supplies to be
treated as live for the duration of the outage.
REMINDER!!
PLANNED WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK AT KWANOBUHLE PUMP STATION.
Residents are hereby notified that the City requires a 48-hour shutdown of the Chelsea reservoir in order to perform the final connection for the new KwaNobuhle Pump Station.
The shutdown is scheduled for Tuesday, April 12, 2022, however, teams will start isolating and draining the system on April 11, 2022.
This will allow the contractor on site to connect the suction pipeline for the new KwaNobuhle pump station to the 750mm pipeline of the Chelsea reservoir.
To safely complete the above-mentioned mentioned work, the Chelsea reservoir must be emptied.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water disruptions during this time.
Water pressure may be low or non-existent in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
UPDATE ON WATER DISRUPTIONS CAUSED BY VANDALISM AT LOERIE WATER TREATMENT WORKS.
The Municipality wishes to update residents that unfortunately, the plant remains off as we are awaiting delivery of the required materials.
It is envisaged that the plant will only be running by tomorrow midday.
We apologise for the inconvenience caused and thank residents for their continued patience.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE CITY.
Nooitgedagt Water Treatment Works has been running consistently above 190 megalitres per day since Wednesday, March 30, 2022 and a minimum of 70 megalitres per day transferred at Stanford Road Booster Pump Station.
Chelsea reservoir has recovered to 17%. All reservoirs have water and the levels are gradually increasing.
We thank residents for their patience, especially those who have been without water supply for around 14 days.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE CITY.
The transfer of water supply is running steadily and has increased to 81 megalitres pumping to Chelsea and the Western suburbs reticulation per day.
Chelsea reservoir still remains depleted at 0% and water being pumped is going into the reticulation system.
The flows are also registering on the bulk meters, indicating that the system is recovering.
This confirms that the system is taking longer than expected and this is evident that there is lack of adequate water in the system due to drought.
We apologize for the inconvenience caused.
Tarbes Road 11kV Oil Circuit Breaker tripped at Lorraine substation, affecting Mount Pleasant, Lovemore Park, and Heatherbank.
Staff attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE CITY.
The Municipality wishes to apologize for the extended water outage as result of the shutdown to connect Nooitgedagt Phase 3 onto the existing plant.
The work was a success however, the refilling of the bulk water supply and distribution system has taken longer than anticipated.
Currently, Nooitgedagt Water Treatment Works is putting out about 190 megalitres of water per day of which 70 megalitres is being transferred via the Stanford Road Booster Pump Station to the Western Areas.
Recovery should go into the night but it is dependent on the demand on the system while it is filling up. Water supply has already reached Linton Grange.
We thank you for your continued patience and ask that you continue to use water sparingly.
WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE METRO
The system started recovering last night with some reservoirs going from empty to sufficient storage to supply their zones.
We ask that residents please continue to be patient as there is a large deficit in supply due to the shutdowns from yesterday.
During this period, residents who had water still continued using it and this drained the system significantly. It will take a few days for the system to recover properly.
Last night's thunderstorm has affected electricity supply to Grassridge Water Treatment Works. Eskom is currently on-site replacing a fuse. Therefore, the system is operating with a slight deficit.
Govan Mbeki and Central are also experiencing water disruptions due to the shortage of water coming from Western dams.
We apologise for the inconvenience caused.
WATER DISRUPTIONS EXPERIENCED IN CENTRAL.
We are currently experiencing water supply challenges in the St Georges reservoir zone.
The affected areas include Central and areas in and around Govan Mbeki Avenue between Albany and Miltary Roads.
Officials are currently on-site trying to resolve the issue.
There is a water tanker at City Hall.
We apologise for the inconvenience caused.
Planned Power outage
When: 31 March 2022
Time: 08:00 - 16:00
Affected areas:
Woodpecker, Kingfisher and Lewerkie Streets
COTSWOLD
Please treat all installations as live.
WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE METRO
Nooitgedagt Water Treatment Works is currently producing an average of 160 megalitres per day and peaked at 198 megalitres per day. This has allowed the Coega Kop, Motherwell and Bloemandal reservoirs to fill up.
Water was also able to start feeding into Kariega. The transfer pipeline pressure has increased so that about 65 megalitres per day and can be pumped at the Stanford Road booster pump station.
The recovery of the system has been slow but steady. It is anticipated that this will continue throughout the night and water should start to return by mid morning tomorrow. Higher lying areas will take longer to recover.
WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE METRO
The system started recovering last night with some reservoirs going from empty to sufficient storage to supply their zones.
We ask that residents please continue to be patient as there is a large deficit in supply due to the shutdowns from yesterday.
During this period, residents who had water still continued using it and this drained the system significantly. It will take a few days for the system to recover properly.
Last night's thunderstorm has affected electricity supply to Grassridge Water Treatment Works. Eskom is currently on-site replacing a fuse. Therefore, the system is operating with a slight deficit.
Govan Mbeki and Central are also experiencing water disruptions due to the shortage of water coming from Western dams.
We apologise for the inconvenience caused.
UPDATE ON GENERAL SHUT DOWN OF WATER FROM NOOITGEDAGT
Nooitgedagt Phase 3:
The shutdown has commenced this morning and progress has been good. The positions where a valve and tee piece are to be installed are already prepared with the removal of the bend. The new valve is being installed and thereafter, the installation of the tee piece will follow.
The major shutdown for the tie in is nearing completion at Nooitgedagt Water Treatment Works. This will allow water to be pumping in the next two to three hours to fill up the system.
Once sufficient pressure is built up, Motherwell Booster Pump Station will be started and thereafter, Stanford Road Booster Pump Station will be started.
KwaNobuhle Pump Station:
The valve and tee installation progress at KwaNobuhle Pump Station next to Chelsea Reservoir has progressed well. Welding, bolting and repairs to the lining top will follow.
Bethelsdorp Off Take Meter:
The pipes have been cut and the meter and valve is being prepared for installation.
REMINDER!!!
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT FINAL CONNECTION FOR NOOITGEDAGT PHASE 3
Residents are hereby notified that the City requires a 24-hour shutdown of the Nooitgedagt Water Treatment Works in order to perform the final connection of the new Phase 3 upgrade.
The shutdown, scheduled for Tuesday, March 29, 2022, will allow the contractor on site to connect the new Phase 3 upgrade section into the existing Nooitgedagt Water Treatment and Transfer system.
To enable the work to be performed the existing Nooitgedagt Water Treatment Works will require a complete shutdown.
This shutdown for the connection is part of the first steps towards making Nooitgedagt Phase 3 operational. This will be a significant milestone reached and will greatly assist the NMBM’s ability provide a more secure source of water going forward.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Affected areas may include the following:
1) Rowallan Park
2) Francis Evatt Park
3) Hunters Retreat
4) Bay West
5) Parsonsvlei / Westbrook
6) Morningside
7) Kabega Park
8) Sherwood
9) Westering
10) Cotswold
11) Helenvale
12) Malabar
13) Parts of Schauderville
14) Framesby
15) Sunridge Park
16) Parts of Lorraine
17) Parts of Theescombe
18) Kamma Park
19) Motherwell
20) Colchester
21) Coega IDZ
22) Nothern areas
23) Kariega
The above will directly affect the water supply to the Western suburbs of the Metro and therefore, the first part of the connection of the KwaNobuhle Pump Station at the Chelsea Reservoir will be carried out at the same time.
As the majority of the water supply to the NMBM will be affected other planned maintenance on the same day to limit disruptions to the NMBM customers as follows:
1. Bethelsdorp - Wards 13, 31, 32, 33, 34, 35, 37 and 38.
2. New Brighton and Kwaford - Wards 14, 15, 16, 17 will be affected.
3. Zwide and Kwazakhele – Wards 18, 19, 20, 21, 22, 24, 25, 26, 27.
4. Meter installation to the Bethelsdorp Reservoir
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE METRO
The Municipality wishes to inform residents that there was a disruption in the water supply from Nooitgedagt Water Treatment Works.
This has since been corrected and pressure is starting to build up in order for the booster pump stations to run at optimum output.
The Western suburbs are the most affected by the water disruptions. Chelsea reservoir is currently at 4%.
It is anticipated that recovery will take place overnight, should the water demand not be high.
SERVICE DELIVERY CALL CENTRE TEMPORARILY OFFLINE
Due to a network outage, the Service Delivery Call Centre is presently unavailable.
The city is striving to get services back up and running.
Residents will be notified as soon as the centre becomes fully operational.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS IN THE WESTERN AREAS.
The Stanford Road pump station tripped at 01:00AM this morning and caused Chelsea reservoir to run dry.
The electrical fault has been seen to and the pump station is currently putting out around 80 megalitres per day.
The reservoir is extremely low and levels are around 5%. This will continue to increase to fill the system throughout the night.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT FINAL CONNECTION FOR NOOITGEDAGT PHASE 3
Residents are hereby notified that the City requires a 24-hour shutdown of the Nooitgedagt Water Treatment Works in order to perform the final connection of the new Phase 3 upgrade.
The shutdown, scheduled for Tuesday, March 29, 2022, will allow the contractor on site to connect the new Phase 3 upgrade section into the existing Nooitgedagt Water Treatment and Transfer system.
To enable the work to be performed the existing Nooitgedagt Water Treatment Works will require a complete shutdown.
This shutdown for the connection is part of the first steps towards making Nooitgedagt Phase 3 operational. This will be a significant milestone reached and will greatly assist the NMBM’s ability provide a more secure source of water going forward.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Affected areas may include the following:
1) Rowallan Park
2) Francis Evatt Park
3) Hunters Retreat
4) Bay West
5) Parsonsvlei / Westbrook
6) Morningside
7) Kabega Park
8) Sherwood
9) Westering
10) Cotswold
11) Helenvale
12) Malabar
13) Parts of Schauderville
14) Framesby
15) Sunridge Park
16) Parts of Lorraine
17) Parts of Theescombe
18) Kamma Park
19) Motherwell
20) Colchester
21) Coega IDZ
22) Nothern areas
23) Kariega
The above will directly affect the water supply to the Western suburbs of the Metro and therefore, the first part of the connection of the KwaNobuhle Pump Station at the Chelsea Reservoir will be carried out at the same time.
As the majority of the water supply to the NMBM will be affected other planned maintenance on the same day to limit disruptions to the NMBM customers as follows:
1. Bethelsdorp - Wards 13, 31, 32, 33, 34, 35, 37 and 38.
2. New Brighton and Kwaford - Wards 14, 15, 16, 17 will be affected.
3. Zwide and Kwazakhele – Wards 18, 19, 20, 21, 22, 24, 25, 26, 27.
4. Meter installation to the Bethelsdorp Reservoir.
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
WATER SUPPLY UPDATE
The Municipality wishes to update residents that some reservoirs have slightly recovered overnight, restoring water supply to various areas.
Perseverance and Markman industrial areas are still experiencing challenges with air trapped in the pipelines. This is currently being addressed.
Chelsea reservoir is still low this morning however, supply to the reservoir has stabilised. Residents that have water supply are requested to use it sparingly so that it can be shared with everyone.
Motherwell reservior is currently at 58%, Chelsea is at 5% and Gelvendale reservior is at 42%.
PLANNED ELECTRICITY SHUTDOWN
Shutdown Details
When: Tuesday, 29 March 2022 (alternatively Thursday, 31 March 2022)
Where: Greenbushes / Seaview 22kV overhead line
Time: 08H00 - 17H00
Reason: To connect new
line for Chelsea Reservoir.
All areas fed from
Greenbushes / Seaview 22kV line will be affected:
*GBS - Greenbushes /
Seaview
*SCF - Seaview / Chinchilla Farms
*SPL - Seaview Pumps line
*SHT - Seaview / Hilltops
*CCR - Cows Corner
*TDS - Tembani / De Stade
*TCR - Tembani / Crockets Hope
*TLF - Tembani / Lake Farm
*TBU - Tembani / Butterfield
*GBD - Greenbushes / Draaifontein
*GLC - Greenbushes / Little Chelsea
*section of SAL - St Alband line
All supplies to be treated as live for the duration of the outage.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT FINAL CONNECTION FOR NOOITGEDAGT PHASE 3.
Residents are hereby notified that the City requires a 24-hour shutdown of the Nooitgedagt Water Treatment Works to perform the final connection of the new Phase 3 upgrade.
The shutdown, scheduled for Tuesday, March 29, 2022, will allow the contractor on site to connect the new Phase 3 upgrade section into the existing Nooitgedagt Water Treatment and Transfer system.
To enable the work to be performed, the existing Nooitgedagt Water Treatment Works will require a complete shutdown.
This shutdown for the connection is part of the first steps towards making Nooitgedagt Phase 3 operational. This will be a significant milestone reached and will greatly assist the NMBM’s ability to provide a more secure source of water going forward.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Affected areas may include the following:
1) Rowallan Park
2) Francis Evatt Park
3) Hunters Retreat
4) Bay West
5) Parsonsvlei / Westbrook
6) Morningside
7) Kabega Park
8) Sherwood
9) Westering
10) Cotswold
11) Helenvale
12) Malabar
13) Parts of Schauderville
14) Framesby
15) Sunridge Park
16) Parts of Lorraine
17) Parts of Theescombe
18) Kamma Park
19) Motherwell
20) Colchester
21) Coega IDZ
22) Nothern areas
23) Kariega
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
UPDATE ON WATER OUTAGES
The water supply system is slowly recovering especially in the higher lying areas of the Western suburbs.
The secondary reservoirs that are supplied from the bulk reservoirs are also showing signs of recovery. It's important that we all remain mindful to the sensitivity of the system and use water sparingly as this will speed up the recovery of the system.
We thank residents for their patience and apologise for the inconvenience caused.
UPDATE ON WATER OUTAGES
Unfortunately, the recovery of the areas affected by the electrical outage at Nooitgedagt is heavily delayed.
Vandals have tried to remove the iron air valve on the bulk transfer pipeline and this caused a burst.
Therfore, the bulk transfer pump stations had to be switched off as well.
The extent of the repairs can only be determined once the water is shut off, this is currently happening.
At this stage there is no time frame for when water supply will be restored.
We sincerely apologise for the inconvenience caused.
UPDATE ON DISRUPTIONS IN PARTS OF THE METRO DUE TO AN ELECTRICAL FAILURE AT NOOITGEDAGT PUMPSTATION.
The Nooitgedagt pump station is operational once again after the bulk reservoir filled up overnight allowing sufficient pressure to start the booster pump stations.
It is anticipated that recovery will be slow due to the system being empty. Residents will experience low water pressure this evening, with the system recovering in the morning should the demand not be too high.
Affected areas may include:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Motherwell
20.Colchester
21.Coega IDZ
22.Nothern areas
23.Kariega
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT FINAL CONNECTION FOR NOOITGEDAGT PHASE 3.
Residents are hereby notified that the City requires a 24-hour shutdown of the Nooitgedagt Water Treatment Works to perform the final connection of the new Phase 3 upgrade.
The shutdown, scheduled for Tuesday, March 29, 2022, will allow the contractor on site to connect the new Phase 3 upgrade section into the existing Nooitgedagt Water Treatment and Transfer system.
To enable the work to be performed, the existing Nooitgedagt Water Treatment Works will require a complete shutdown.
This shutdown for the connection is part of the first steps towards making Nooitgedagt Phase 3 operational. This will be a significant milestone reached and will greatly assist the NMBM’s ability to provide a more secure source of water going forward.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Affected areas may include the following:
1) Rowallan Park
2) Francis Evatt Park
3) Hunters Retreat
4) Bay West
5) Parsonsvlei / Westbrook
6) Morningside
7) Kabega Park
8) Sherwood
9) Westering
10) Cotswold
11) Helenvale
12) Malabar
13) Parts of Schauderville
14) Framesby
15) Sunridge Park
16) Parts of Lorraine
17) Parts of Theescombe
18) Kamma Park
19) Motherwell
20) Colchester
21) Coega IDZ
22) Nothern areas
23) Kariega
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
NOOITGEDAGT PUMPSTATION ELECTRICAL FAILURE COULD CAUSE WATER DISRUPTIONS IN PARTS OF THE CITY.
The Nooitgedagt pump station, which serves around 70% of the Metro's water demand, has been affected by an electrical fault.
This has adversely affected pumping at the water treatment works which in turn has affected reservoir water levels.
While the pump station's power has been restored, several parts of the City may experience water disruptions.
Affected areas may include the following:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Motherwell
20.Colchester
21.Coega IDZ
22.Nothern areas
23.Kariega
Should reserviors become depleted, water tankers will be made available in the affected areas and be communicated on the NMBM website and social media pages.
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, March 15, 2022.
Water supply will be shut off in the following areas between 08:00 and 17:00.
1.Arcadia – Ward 34.
2.Holland Park / Kensington – Ward 7.
Your understanding and patience in this matter is appreciated.
PARTS OF THE METRO EXPERIENCING WATER DISRUPTIONS DUE TO HIGH CONSUMPTION.
Following the extremely hot day yesterday, reservoirs levels are very low today. Areas such as the Western suburbs and Greenbushes are experiencing low pressure and water disruptions. Reservoir Hills and parts of Despatch are also affected by the above-mentioned challenge.
With the continued high water consumption, the system will take a long time to recover. In order to speed up the recovery time, we urge residents to cut their water consumption by at least 20%.
Water tankers have been deployed to the locations below:
1) Spar, Hunters Retreat.
2) Spar, Sherwood.
3) PnP, Linton Grange.
4) Caltex Garage, Greenbushes.
5) Roaming in Gelvandale.
STAGE 2 loadshedding continues.
Saturday, 12 March 2022
* 00H00 - 02H30: Groups 8, 13
* 02H00 - 04H30: Groups 9, 14
* 04H00 - 06H30: Groups 10, 15
* 06H00 - 08H30: Groups 11, 16
* 08H00 - 10H30: Groups 12, 17
* 10H00 - 12H30: Groups 13, 18
* 12H00 - 14h00: Groups 14, 19
* 14H00 - 16H30: Groups 15, 1
* 16H00 - 18H30: Groups 16, 2
* 18H00 - 20H30: Groups 17, 3
* 20H00 - 22H30: Groups 18. 4
* 22H30 - 00H30: Groups 19, 5
Sunday, 13 March 2022
* 00H00 - 02H30: Groups 1, 6
* 02H00 - 04H30: Groups 2, 7
* 04H00 - 06H30: Groups 3, 8
* 06H00 - 08H30: Groups 4, 9
* 08H00 - 10H30: Groups 5, 10
* 10H00 - 12H30: Groups 6, 11
* 12H00 - 14h00: Groups 7, 12
* 14H00 - 16H30: Groups 8, 13
* 16H00 - 18H30: Groups 9, 14
* 18H00 - 20H30: Groups 10, 15
* 20H00 - 22H30: Groups 11, 16
* 22H30 - 00H30: Groups 12, 17
Monday, 14 March 2022
* 00H00 - 02H30: Groups 13, 18
* 02H00 - 04H30: Groups 14, 19
* 04H00 - 0H30: Groups 15, 1
POWER OUTAGES AFTER LOAD SHEDDING
Please note that when a group / area has been switched off for load shedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a load shedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of load shedding.
UPDATE ON WATER DISRUPTIONS IN CHELSEA & GREENBUSHES ZONES
The water supply remains strained and is battling to meet the demand to large parts of the Western side of the City due to the low storage levels at Chelsea and Greenbushes reservoirs which are both at 5%.
This has been made worse by the continued high water demand of 280 megalitres per day, while the City can only supply 230 megalitres per day.
Areas that may experience low water pressure or water disruptions include:
Chelsea Reservoir Zone:
1.Baywest
2.Rowallan Park
3.Sherwood
4.Lorraine
5.Ben Kamma
6.Beverley Grove
7.Theesecomb / Lake Farm / Colleen Glen
8.Hunters Retreat
9.Kabega Park
10.Morningside
11.Linton Grange
12.Framesby
13.Malabar
14.Sunridge Park
15.Westering
16.Cotswold
17. Fernglen
Greenbushes Reservoir Zone:
1. High part of Rowallan Park
2. Bridgemead
3. Kuyga
4. St. Albans Prison
Grassridge Water Treatment Works remains out of commission. The deficit created by the decommissioned treatment works cannot be fully supplemented by another source. The western supply sources also remain stretched.
We urge residents who have water supply to please reduce their water consumption.
We apologise for the inconvenience caused.
PLANNED ELECTRICITY SHUTDOWN
When, what, areas affected:
Tuesday, 15
March 2022 -Fourie 6.6kV feeder
- Affected area/s: Westering, Taybank, Linton Grange, Morningside
Wednesday, 16 March 2022 - MTN 6.6kV feeder
- Affected area/s: Linton Grange and surrounding areas
Thursday, 17 March 2022 - Salvia 6.6kV feeder
- Affected area/s: Linton Grange and surrounding areas
Reason:
The above 6.6kV feeders will be rerouted from the existing 6.6kV switchboard to the new 11kV switchboard as part of the substation switchgear replacement/refurbishment project.
Times: 08h30 to 16h00 each day.
All supplies to be treated as live for the duration of the outage.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, March 8th, 2022.
The planned maintenance will take place in Westering and will affect Wards 9, 10 and 12.
Water supply will be shut off between 08:00 and 17:00.
Your understanding and patience in this matter is appreciated.
PLANNED MAINTENANCE SHUTDOWN POSTPONED.
The planned shutdown in Bethelsdorp scheduled for March 8, 2022 has been postponed.
A new date and time for the shutdown will be communicated at a later stage.
We apologise for the inconvenience.
BURST PIPE CAUSES WATER DISRUPTIONS IN COLCHESTER AND CANNONVILLE.
The Municipality wishes to inform residents that water supply to Colchester and Cannonville has been shut off in order to repair burst on the main pipe from the reservoir.
Water tankers have been deployed to the areas below:
1.Roaming in Colchester informal settlement.
2.Grunters Pub, Aquavista Street.
It is envisaged that water supply will be restored tomorrow.
We apologise for the inconvenience caused.
WATER DISRUPTIONS EXPERIENCED IN BETHELSDORP DUE TO POWER FAILURE.
The Municipality wishes to inform residents that Bethelsdorp is currently experiencing water disruptions. This is due to a failure at the Stanford Road pumpstation.
The power has been restored however, it will take some time for water supply to return as the reservoir will need to fill up.
Areas affected include:
1.Jacksonville
2.Aspen Heights
3.Heath Park
4.Palm Ridge
5.Bloemendal
6.Bethelsdorp
7.Bethelsdorp Extentions 21, 22, 27, 28, 29, 30, 31, 32, 33, 34, 35 and 36.
8.Bloemendal
9.Bethelsdorp
10.Kleinskool
11.Arcadia
12.Sanctor
13.Salsoneville
14.Salt Lake
15.Hillside
16.Windvogel
We apologise for the inconvenience caused.
WATER DISRUPTIONS IN PARTS OF KARIEGA DUE TO AN ELECTRICAL FAILURE
Parts of Kariega are experiencing water disruptions as a result of an electrical failure at the Kabah (Groendal) Water Treatment Works.
Affected areas include:
1.Blikkiesdorp
2.Allenridge West
3.Thomas Gamble
4.Mountain View
5.Rosedale
6.Parts of Langa
The power has been restored to the treatment works and water supply should be back shortly.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to manage water losses, a Bulk Water Meter will be installed Tuesday, March 8th, 2022.
The shutdown will take place in Bethelsdorp and will affect Wards 13, 31, 32, 33, 34, 35, 37 and 38.
Water supply will be shut off between 07:00 and 18:00.
Your understanding and patience in this matter is appreciated.
As a temporary solution to the water disruptions, water tankers have been deployed to the locations below.
1) Checkers, Verdun Road.
2) Dawid Stuurman Airport.
3) Roaming in Malabar.
4) Roaming in Schauderville.
5) Spar, Hunters Retreat.
6) Spar, Sherwood.
7) PnP, Linton Grange.
Kindly note that these tankers may leave to refill however, they will return to the locations listed above.
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY.
The supply system remains strained and is still struggling to meet the demand to the Western suburbs. Chelsea reservoir is only at 5%.
Areas that may experience low water pressure or water disruptions include:
1.Baywest
2.Rowallan Park
3.Sherwood
4.Lorraine
5.Ben Kamma
6.Beverley Grove
7.Theesecomb / Lake Farm
8.Hunters Retreat
9.Kabega Park
10.Morningside
11.Linton Grange
12.Framesby
13.Malabar
14.Sunridge Park
15.Westering
16.Cotswold
17. Fernglen
Grassridge Water Treatment Works remains out of commission. The deficit created by the decommissioned treatment works cannot be fully supplemented by another source.
We urge residents who have water supply to please reduce their water consumption.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY.
The Municipality wishes to update residents that the water supply remains strained and is battling to meet the demand to large parts of the Western side of the City due to the low storage levels at Chelsea and St. George’s reservoirs.
Areas that may experience low water pressure or water disruptions include:
Chelsea Reservoir Zone:
1.Baywest
2.Rowallan Park
3.Sherwood
4.Lorraine
5.Ben Kamma
6.Beverley Grove
7.Theesecomb / Lake Farm
8.Hunters Retreat
9.Kabega Park
10.Morningside
11.Linton Grange
12.Framesby
13.Malabar
14.Sunridge Park
15.Westering
16.Cotswold
17. Fernglen
St. George’s Reservoir Zone:
1. Central
2. North End
Grassridge Water Treatment Works remains out of commission. The deficit created by the decommissioned treatment works cannot be fully supplemented by another source.
We urge residents who have water supply to please reduce their water consumption.
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, March 3rd, 2022.
The affected areas include:
1. Kamma Heights, Ward 8.
Water supply will be shut off between 08:00 and 12:30.
Your understanding and patience in this matter is appreciated.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, March 2nd, 2022.
The affected areas include:
1. Walmer Informal Settlement, Ward 4.
Water supply will be shut off between 08:00 and 17:00.
Your understanding and patience in this matter is appreciated.
UPDATE ON WATER SUPPLY DISRUPTIONS.
Unfortunately, the situation has not improved and the Municipality is still unable to supply water to some areas of the Western side of the Metro. This is because reserviors that feed these areas are still critically low.
Areas that are experiencing water disruptions include:
Chelsea Reservoir Zone:
1. Baywest
2.Rowallan park
3.Sherwood
4.Lorraine
5.Ben Kamma
6.Beverley Grove
7.Theesecomb/ Lake Farm
8.Hunters Retreat
9.Kabega Park
10.Morningside
11.Linton Grange
12.Framesby
13.Malabar
14.Sunridge Park
15.Westering
16.Cotswold
17.Fernglen
Heatherbank & Lovemore Heights Reservoir Zone:
1.Fairview
2.Overbaakens
3.Springfield
4.Charlo
5.Broadwood
6.Miramar
7.Mount Pleasant
8.Providentia
9.Pari Park
10.Lovemore Heights
11.Sardinia Bay
12.Old Seaview Road/ Deer Park
We urge residents that have water supply to please reduce their water consumption.
As a temporary solution, water tankers will be dispatched and their locations will be communicated on the NMBM website and social media pages.
We thank residents for their continued patience and apologise for the inconvenience caused.
Two additional tankers have been deployed to the below locations.
1. Spar, Hunters Retreat.
2. Engen, Mike's Kitchen.
Kindly note that tankers may leave to refill however, they will return to the above locations.
Due to the widespread water disruptions in the City, water tankers have been deployed to the locations below:
1) The top part of Melsetter Road.
2) Mount Pleasant Spar.
Additional water tankers will be sent out shortly and be communicated on the NMBM website and social media pages.
Water Supply Disruptions Update:
The Nelson Mandela Bay Municipality is currently unable to supply water to a large area of the Western side of the Metro this evening due to the low storage levels in Chelsea, Heatherbank & Lovemore Heights Reservoirs.
Areas that are currently be experiencing water disruptions are:
Chelsea Reservoir Zone:
1. Baywest
2.Rowallan park
3.Sherwood
4.Lorraine
5.Ben Kamma
6.Beverley Grove
7.Theesecomb/ Lake Farm
8.Hunters Retreat
9.Kabega Park
10.Morningside
11.Linton Grange
12.Framesby
13.Malabar
14.Sunridge Park
15.Westering
16.Cotswold
17.Fernglen
Heatherbank & Lovemore Heights Reservoir Zone:
1.Fairview
2.Overbaakens
3.Springfield
4.Charlo
5.Broadwood
6.Miramar
7.Mount Pleasant
8.Providentia
9.Pari Park
10.Lovemore Heights
11.Sardinia Bay
12.Old Seaview Road/ Deer Park
We urge residents that have water supply to please reduce consumption.
UPDATE ON PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS AS A RESULT OF A DEFICIT IN SUPPLY
The Municipality wishes to update residents that the Chelsea reservoir levels are still low due to the deficit in the system.
The following areas are experiencing low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
We apologise for the inconvenience caused.
NMBM WATER CLEARED OF CONTAMINATION
The Nelson Mandela Bay Municipality's water quality crisis has been resolved. This follows reports earlier this week of a deterioration in the quality of our drinking water. The reports indicated that certain microbiological limits had been exceeded.
This resulted in the Municipality issuing a warning to residents that municipal water from their taps was not safe to drink. Residents were advised to use precautionary measures, like boiling and disinfecting water, before drinking.
In the past four days, the Municipality has been working around the clock to trouble-shoot the whole water reticulation system. Part of the remedial action taken, was to embark on the intensive, rigorous sampling and testing of samples from all the Municipality's treatment, reservoir and distribution infrastructure to identify possible areas of contamination.
On Tuesday, the Municipal Water Services team, working with the Environmental Health Directorate, narrowed down the contamination to the Grassridge Treatment Works. The Grassridge Treatment Works is a reservoir that was temporarily converted into a treatment facility to assist the water generating capacity of the City through the Nooitgedaght water distribution system.
Following the identification of the Grassridge Treatment facility as the cause of contamination, the Municipality took a decision to immediately cut off water from the Grassridge facility. Subsequent to the closure of the Grassridge Treatment Works facility, the Municipality embarked on urgent mitigation measures.
Part of the mitigation measures was to increase the dosage of chlorine at all reservoirs that experienced microbiological failures, followed by a rigorous sampling and testing exercise to determine if there were any improvements in the system. All the samples that have been taken and tested since yesterday have confirmed that there are no longer any traces of contamination in the City's water system.
“The mitigation measures that we have embarked on in the past four days have yielded positive quality,” said Joseph Tsatsire, Director in the Municipalitys Water and Sanitation Department.
The temporary decommissioning of the Grassridge Treatment Works has led to a deficit in the Municipality water supply, as the Treatment Works was pumping in about 50 Mg/d per day. Currently, the City’s water consumption is way too high. Under the current water restrictions, the City is supposed to use 250 Ml/d per day and yet it consumes about 275mgl per day. The deficit of Grassridge has further aggravated the situation. A number of areas in the Western Surburbs are already experiencing intermittent water supply.
“We urge our resident to drastically decrease their water usage so that we can make sure that we avoid dry taps. Dry taps do not only affect general hygiene, they also negatively affect our infrastructure, which leads to a risk to our water safety,” added Tsatsire.
Tsatsire cautioned residents to continue boiling or disinfecting water for a day or two before drinking straight from the taps. “In as much as our water is clear of a health hazard, we plead with residents to be patient with us for a window period of a day or two, by continuing to boil and disinfect their twp water. We expect things to be back to normal by Sunday already. The drought that we are currently experiencing is testing our facilities and the low dam levels continue to compromise the quality of raw water.'
PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS AS A RESULT OF A DEFICIT IN SUPPLY
The Municipality wishes to inform residents that the Chelsea reservoir levels are very low due to the operational changes that are currently being experienced at Grassridge Temporary Water Treatment Works.
This has caused a reduction in the output of the water supply as augmentation was done to make up for the temporary deficit in supply.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure during the course of this week.
Water supply will be shut off in the following areas between 08:00 and 17:00.
This maintenance will be carried out as indicated below:
Tuesday, February 22nd, 2022:
1.Glendinningvale, Central and Mount Croix. This will affect Ward 5.
2.Arcadia. This will affect Wards 33 and 34.
Wednesday, February 23rd, 2022:
1.Soudien Road Zone. This will affect Wards 33, 35 and 37.
Thursday, February 24th, 2022:
1. Perridgevale. This will affect Ward 7.
Your understanding and patience in this matter is appreciated.
WATER DISRUPTIONS MAY BE EXPERIENCED DUE TO HIGH WATER DEMAND.
The Municipality has noted a big increase on the water demand and this has caused the storage level at the Chelsea reservoir to drop to a critical level.
This will increases the risk of residents experiencing low water pressure or supply disruptions.
We ask that residents please stick to the 50 litre rule to accelerate the accumulation of storage in the reservoir.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
We sincerely apologise for any inconvenience the has caused.
REDUCED SUPPLY TO EMERALD HILL ZONE
Teams noted excessive vibration on a motor bearing today. This bearing needs to be replaced as a matter of urgency to prevent any extensive damage occurring.
Unfortunately, this will reduce the output of the pumpstation to about 75% of the zones normal demand.
We therefore need all residents to reduce their water consumption until the work is completed. It is anticipated that the work will be completed by tomorrow afternoon, Saturday, February 19, 2022.
The following areas may experience low water pressure or water disruptions:
1. Parts of Walmer
2. Walmer Township
3. Walmer Downs
4. Walmer Heights
5. Mangold Park
6. Parts of Walmer
7. Glen Hurd
8. Mangold Park
9. Glendinningvale
10. Pari Park, Gelndore Road
11. Perridgevale
12. Adcockvale
13. Newton Park
14. Parsonshill
15. Greenacres
16. Greenacres Hospital
17. St Georges Hospital
18. Parts of Cotsworld
19. Richmond Hill
20. Parts of Schauderville
21. Linkside
22. Mill Park
23. Parts of Central
24. Mount Croix
25. Perridgevale
26. Deal Party
27. North End
28. Sydenham
29. Central
We sincerely apologise for any inconvenience the has caused.
At Greenbushes substation, a circuit breaker for WKK (Waterkloof) tripped, affecting WKK (Waterkloof) and SAL (St Albans).
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The new transformer has been successfully installed and the power is on.
The stolen air valve has been replaced and the vandalised valve has been removed. Final adjustments are currently being made in the workshop and thereafter, the valve will be installed once more.
At this stage, the time for completion is 20:30. As soon as this is completed, the pumps will be started.
Fortunately, the reticulation system is not completely depleted, meaning the recovery will be faster than usual.
It is envisaged that most residents will have water supply by tomorrow morning however, some high lying areas might still have low pressure for the next twenty-four hours.
We thank residents for their patience and apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, February 17, 2022.
The affected areas include:
1. Algoa Park, Struanway and Kwaford Village. Portions of Wards 11, 14 and 17 will be affected.
2. KwaNobuhle 7. Portions of Wards 42, 43 44 will be affected.
Water supply will be shut off between 08:00 and 17:00.
Your understanding and patience in this matter is appreciated.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The Municipality wishes to update residents that the new transformer has been installed and has been switched on.
When the power was off at the pumpstation, teams could not see the soot on the low voltage panel. They have further cleaned the inside of the electrical panels this morning.
It was also noted that the low voltage switchgear needs to be replaced. It will take another three hours to complete this work.
Sadly, while the pumpstation was off, criminals stole valves off of the pipeline and vandalised a large isolating valve.
This repair work is also currently underway however, to affect repairs to the valves, we had to isolate the reservoir supplying the Bethelsdorp area.
The reservoir still has water storage left and we encourage residents in the Bethelsdorp area to use water sparingly so that storage doesn't drastically drop. This repair is expected to be completed at about 16:00.
Once the pumpstation is running, the system will take time to fill up.
We sincerely apologise for the inconvenience caused.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The Municipality wishes to update residents that the new transformer is on-site. Preparatory work is still underway however, the new transformer will be installed today.
The cables will arrive tomorrow morning and thereafter, the connection of the new transformer will commence.
The transformer will then be tested and safely commissioned on Wednesday, February 16th, 2022, as previously communicated.
Water supply has been augmented to distribute water to the affected areas but we still need residents to keep their water consumption to a minimum until the work is completed.
We sincerely apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure tomorrow, February 15, 2022.
The affected areas include Mount Croix, Glendenningvale and Central. These areas are located in Ward 5.
Water supply will be shut off between 08:00 and 17:00.
Your understanding and patience in this matter is appreciated.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The transformer supplying the pumpstation has failed and needs to be replaced. A replacement unit has been identified and will be dispatched to site. A team will start the replacement process immediately.
It is anticipated that the work will be completed by Wednesday, February 16th, 2022. Regular updates will be sent out as the work progresses.
The planned maintenance shutdown that was scheduled for Tuesday, February 15th, 2022, is being postponed so that water supply is not disrupted any further.
Water supply will be diverted as much as possible to avoid disruptions however, we will require all residents to use water for essential purposes only.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
As a temporary solution, water tankers have been deployed to the locations below:
1) Linton Grange, PnP
2) Hunters Retreat Spar
3) Sherwood Spar
4) Roaming in Malabar
5) Roaming in Schauderville
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for the inconvenience caused.
POWER FAILURE AT STANFORD ROAD PUMP STATION MAY CAUSE LOW WATER PRESSURE OR WATER DISRUPTIONS
The Municipality wishes to inform residents that the transformer at the Stanford Road pumpstation has tripped and as a result, the water level at Chelsea reservoir is low.
The Electricity & Energy department is on their way to the site to investigate the fault. There is currently no time frame available.
We urge residents to use water for essential purposes only.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
An update will follow once teams asses the fault.
Water tanker positions will be advertised on the Municipal website, social media pages and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for the inconvenience caused.
WATER DISRUPTIONS IN PARTS OF THE METRO DUE TO HIGH DEMAND
Due to high demand in other areas of the Metro, Reservoir Hills, higher lying parts of Khayamnandi and Joe Slovo West have been experiencing intermittent water interruptions.
The affected areas are high in elevation, and there is frequently insufficient pressure to adequately supply the reservoir.
In order to get water to these affected areas, the Water & Sanitation Department is restricting water to other areas.
Water tankers have also been dispatched to help alleviate the affected areas' water shortages.
We encourage residents to use water sparingly.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK
The Municipality wishes to notify residents that the City requires a 48-hour shutdown of the Chelsea reservoir to perform critical drought relief work.
The shutdown is scheduled for Tuesday, February 15, 2022. This will allow the maintenance team to connect the suction pipeline for the new KwaNobuhle pumpstation to the 900mm pipeline of the Chelsea reservoir.
This shutdown will also allow the Municipality to complete other critical tasks that may aid in the relief of the drought in the KwaNobuhle area.
To safely complete the aforementioned work, the Chelsea reservoir must be emptied.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Residents may experience low water pressure or water disruptions in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
As a temporary solution to the discoloured water in some areas of the Metro, water tankers have been deployed to the locations below.
1. Malabar Community Centre
2. Roaming in the Barcelona / Helenvale area
Kindly note that tankers may leave the area however, they will return to the locations above.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure during the course of this week.
Water supply will be shut off in the following areas between 08:00 and 17:00, to perform maintenance on the water meters in the areas below.
This maintenance will be carried out as indicated below:
Thursday, February 10th, 2022:
1.Strelitzia Park, Ward 51.
2.Fairbridge Heights, Ward 51.
Your understanding and patience in this matter is appreciated.
UPDATE ON DISCOLOURATION OF WATER
Following the notice sent out yesterday, the Municipality wishes to update residents on the progress regarding the discoloured water.
1.Newton Park:
A team has been working methodically through the area north of Cape Road and unfortunately, the water distribution system has to be flushed to clear the discoloured water.
Thereafter, it can be confirmed that the discolouration comes from the settlement of suspended matter that has settled in reservoirs. As a result of the drought, the regular emptying of the reservoirs has caused this to be drawn into the reticulation system.
This exercise will continue on the southern side of Cape Road tomorrow, 9th February 2022, until the system is cleared.
2.Malabar:
This area has also experienced discolouration of water and as in the case of Newton Park, a team is working in the area.
A pipe burst has occured in the area and caused a delay. Once fixed, the team will proceed to flush and clear any remaining discoloured water.
In addition, the teams are also checking the control valve strainers for any blockages and sediment that could be causing discolouration.
We sincerely apologize for the inconvenience caused.
Stage 2 loadshedding will commence at 21H00 until 05H00.
21H00-22H30: Groups 2, 7
22H00-00H30: Group 3, 8
00H00-02H30: Group 4, 9
02H00-04H30: Group 5, 10
04H00-05H30: Group 6, 11
All schedules available at
https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library:
https://www.nelsonmandelabay.gov.za/documentslist?catID=58
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure during the course of this week.
Water supply will be shut off in the following areas between 08:00 and 17:00, to tie into the existing network and perform maintenance.
This maintenance will be carried out as indicated below:
Tuesday, February 8th, 2022:
1.Charlo, Ward 6 & 1.
2.Richmond Hill, Ward 3 & 5.
Your understanding and patience in this matter is appreciated.
UPDATE ON THE NMB WATER SUPPLY
The Municipality is aware of the numerous reports of discoloured water in areas around the Western suburbs, such as Newton Park and Westering.
We would like to confirm that no danger or health hazard will be caused by the water coming from our distribution channels.
The Municipal water supply undergoes a rigorous disinfection, testing and monitoring process to ensure that the quality of potable water is safe to drink.
Discolouration is caused by mineral deposits that build up inside water infrastructure over time. When flow rates change, such as caused by pipe bursts or reservoir emptying as a result of the drought, this build up can be dislodged, causing discoloration.
The current drought phenomenon causing intermittent water supply is largely to blame for the discoloration of water.
Most areas in Newton Park have water turbidity restored to normal and the Metro will continue to monitor developments in this regard.
Should your water discolouration be of concern, we suggest that you boil it for drinking purposes.
We sincerely apologise for the inconvenience caused.
We are aware of the power outage that has affected Kragga Kamma, Linton Grange, Newton Park, Malabar, Gelvandale, Helenvale, Buffelsfotein Road, Charlo, Circular Drive, Fairview, Greenshields Park, Charlo Walmer 17th Avenue, Mangold Park, Mount Pleasant, Overbaakens, Springfields, Walmer Downs, William Moffett, Fernglen, Cotswold and Sunridge.
Due to lightning, the 66kV circuit breaker at the Ditchling Substation tripped.
We apologise for the inconvenience caused.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMP STATION CAUSING LOW WATER PRESSURE OR WATER DISRUPTIONS
The power supply has been restored to the Stanford Road pumpstation however, it will take a while for the system to recover.
We encourage residents to continue using water for essential purposes only.
POWER FAILURE AT STANFORD ROAD PUMP STATION MAY CAUSE LOW WATER PRESSURE OR WATER DISRUPTIONS
A power failure has occured at the Stanford Road pumpstation and as a result, the water level at Chelsea reservoir is currently low. The Electricity & Energy department is investigating the fault however, there is no timeframe available as yet.
Residents may experience low water pressure or water disruptions as the morning peak puts strain on the system.
We urge residents to use water for essential purposes only so that storage can build up throughout the day once the power is restored.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
Water tanker positions will be advertised on the Municipal website, social media pages and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for the inconvenience caused.
LOAD-SHEDDING:
Stage 1 load-shedding will be implemented from this evening, Friday, 4 February 2022 from 21H00 until Monday, 7 February 2022 at 05H00.
SATURDAY , 5 FEBRUARY 2022
- 00H00 - 02H30: Group 6
- 02H00 - 04H30: Group 7
- 04H00 - 06H30: Group 8
- 06H30 - 06H30: Group 9
- 08H00 - 10H30: Group 10
- 10H00 - 12H30: Group 11
- 12H00 - 14H30: Group 12
- 14H00 - 16H30: Group 13
- 16H00 - 18H30: Group 14
- 18H00 - 20H30: Group 15
- 20H00 - 22H30: Group 16
- 22H00 - 00H30: Group 17
SUNDAY, 6 FEBRUARY 2022
- 00H00 - 02H30: Group 18
- 02H00 - 04H30: Group 19
- 04H00 - 06H30: Group 1
- 06H30 - 06H30: Group 2
- 08H00 - 10H30: Group 3
- 10H00 - 12H30: Group 4
- 12H00 - 14H30: Group 5
- 14H00 - 16H30: Group 6
- 16H00 - 18H30: Group 7
- 18H00 - 20H30: Group 8
- 20H00 - 22H30: Group 9
- 22H00 - 00H30: Group 10
MONDAY , 7 FEBRUARY 2022
- 00H00 - 02H30: Group 11
- 02H00 - 04H30: Group 12
- 04H00 - 05H30: Group 13
PLANNED ELECTRICITY SHUTDOWN
Shutdown Details
When: Saturday, 5 February and Sunday, 6 February 2022 (both days)
Where: Kragga Kamma substation
Time: 08H00 - 16H00
Reason: Replacement of
HV equipment on the incoming 66kV overhead line and replacement of MV equipment
in the 22kV substation yard.
All areas fed from
Kragga Kamma substation will be affected:
Kragga Kamma
- Sections of Westering
- Linton Grange
- Newton Park
- Sunridge Park
- Sections of Malabar
- Gelvandale
- Helenvale
- Buffelsfontein Rd
- Charlo
- Circular Drive
- Fairview
- Greenshields Park
- Walmer
- 17th Ave
- Sections of Mangold Park
- Mount Pleasant
- Overbaakens
- Springfield
- Walmer Downs
- William Moffet
- Sections of Linton Grange
- Sections of Fernglen
- Cotswold
- Sunridge Park
- Framesby
- Westering
All supplies to be treated as live for the duration of the outage.
UPDATE ON WATER SUPPLY IN NMB
1. AREAS DEPENDENT ON GQEBERHA WESTERN SOURCES.
There has been a failure at the Skoenmakerskop pumpstation which supplies water to various areas of the Gqeberha.
Teams are currently replacing the pump with a refurbished pump. The repair is expected be completed by tomorrow afternoon.
With the reduced pumping capacity, only 75% water supply can be provided to the zone.
The areas listed below could experience low pressure or disruptions should reservoir storage be depleted:
• Parts of Walmer
• Walmer Heights
• Greenshields Park
• Parts of Fairview
• Walmer Downs
• Mangold Park
• Glen Hurd
• Newton Park
• Greenacres
• Parts of Cotsworld
• Parts of Schauderville
• Linkside
• Mill Park
• Parts of Central
• Mount Croix
• Perridgevale
• Deal party
• New Brighton
• North End
• Sydenham
2. UPDATE ON KARIEGA (UITENHAGE) WATER SUPPLY.
The situation in Kariega has improved and water has been restored to most areas affected by last week’s outage.
3. NOOITGEDAGT WATER SUPPLY AFFECTING DESPATCH / BLOEMANDAL AREAS / WESTERN AREAS OF GQEBERHA.
The higher lying parts of Despatch may currently be experiencing water disruptions due to a pump failure at the Nooitgedagt Treatment Works. Teams are on-site working on the repair.
The areas affected include:
• Reservoir Hills
• Khayamnandi
• Daleview
• Heuwelkruin
• Campher Park.
This pump failure has also affected the volume of water being pumped to the Western areas. With the bulk supply reservoir only at 32%, hot weather and with the afternoon / early evening peak still to come, we urge residents in the above-mentioned areas to use water only for essential purposes until this work is complete in order to avoid water disruptions.
4. WATER QUALITY.
There have been complaints about the discoloured water in certain isolated reservoir zones. This is a result of reservoirs operating at low levels and operational changes necessary to manage water pressure to evenly distribute water between different storage sites.
We expect that the supply of water will improve as reservoir levels increase and the system stabilizes.
We encourage all residents in the Metro to live by the 50 litre limit and report ant other disruptions or water leaks to the Service Delivery call centre at 0800 20 5050.
Stage 2 loadshedding will be implemented from 11H00, today 2 February until Monday, 7 February 2022 at 05H00.
Friday, 4 February 2022
* 00H00 - 02H30: Groups
13, 18
* 02H00 - 04H30: Groups
14, 19
* 04H00 - 06H30: Groups
15, 1
* 06H30 - 06H30:
Groups 16, 2
* 08H00 - 10H30: Groups
17, 3
* 10H00 - 12H30: Groups
18, 4
* 12H00 - 14H30: Groups
19, 5
* 14H00 - 16H30: Groups
1, 6
* 16H00 - 18H30: Groups
2, 7
* 18H00 - 20H30:
Groups 3, 8
* 20H00 - 22H30: Groups
4, 9
* 22H00 - 00H30: Groups
5, 10
Saturday, 5 February 2022
* 00H00 - 02H30: Groups
6, 11
* 02H00 - 04H30: Groups
7, 12
* 04H00 - 06H30: Groups
8, 13
* 06H30 - 06H30:
Groups 9, 14
* 08H00 - 10H30: Groups
10, 15
* 10H00 - 12H30: Groups
11, 16
* 12H00 - 14H30: Groups
12, 17
* 14H00 - 16H30: Groups
13, 18
* 16H00 - 18H30: Groups
14, 19
* 18H00 - 20H30:
Groups 15, 1
* 20H00 - 22H30: Groups
16, 2
* 22H00 - 00H30: Groups
17, 3
Sunday, 6 February 2022
* 00H00 - 02H30: Groups
18, 4
* 02H00 - 04H30: Groups
19, 5
* 04H00 - 06H30: Groups
1, 6
* 06H30 - 06H30:
Groups 2, 7
* 08H00 - 10H30: Groups
3, 8
* 10H00 - 12H30: Groups
4, 9
* 12H00 - 14H30: Groups
5, 10
* 14H00 - 16H30: Groups
6, 11
* 16H00 - 18H30: Groups
7, 12
* 18H00 - 20H30:
Groups 8, 13
* 20H00 - 22H30: Groups
9, 14
* 22H00 - 00H30: Groups
10, 15
Monday, 7 February 2022
* 00H00 - 02H30: Groups
11, 16
* 02H00 - 04H30: Groups
12, 17
* 04H00 - 05H30: Groups
13, 18
All schedules available on the Loadshedding page - Click here
and in the document library - Click here
UPDATE ON WATER SUPPLY IN KARIEGA
The Van Riebeeck reservoir has filled up to the required level and pumping to the Fairbridge reservoir started late last night.
Water supply has been restored to most areas supplied by these reservoirs however, there may still be some areas without water while the system fully recovers.
Water demand is currently very high due to the hot weather. We have also noticed, with great concern, that many residents are stockpiling water by filling water tanks and swimming pools. This is delaying the recovery time for the system.
The Western parts of Kariega, including the CBD (Central Business District) and industrial areas are still experiencing water disruptions.
These areas are traditionally supplied from the Kabah (Groendal) Water Treatment Works, but due to the low dam levels and high water demand, this source no longer has sufficient capacity.
Water, therefore, needs to be augmented from the Fairbridge and Scheepershoogte reservoirs but this can only happen once the above-mentioned areas have fully recovered.
Consumers are therefore urged to stop filling water tanks and swimming pools and to only use water for essential purposes while the system recovers.
Areas still experiencing water disruptions include:
1.Kamesh
2.Thomas Gamble
3.Mountain View
4.Rosedale
5.Langa Phase 1 (Tamboville)
Water tankers will be relocated from areas where there is water to assist tankers the areas mentioned above.
PLANNED MAINTENANCE POSTPONED
The planned maintenance for Sydenham and North End scheduled for tomorrow, January 27, 2022 has been postponed until further notice.
A new date will be communicated at a later stage.
We apologise for any inconvenience this has caused.
UPDATE ON REPAIR TO MAIN PIPELINE SUPPLYING KARIEGA.
The repairs to the 700mm main pipeline is complete and water has started flowing into the Van Riebeeck reservoir this morning.
The areas listed below should now start receiving water supply:
1.Van Riebeeck Hoogte
2.Penford
3.College Hill
4.Mosel
5.Jansendal
6.Levyvale
7.Kabah, Phases 2 to 4
8.KwaLanga
9.Greenfields
Once the system fully recovers this evening, the following areas will have water supply.
1.Scheepershoogte
2.Valleisig
3.Fairbridge Heights
4.Strelitzia Park
5.Winterhoek Park
6.Vanes Estate
Water tankers have been deployed to the locations below.
1.Corner of Van Riebeeck Street and Errol Avenue
2.Daniel Pienaar Street (Entrance to School)
3.Sir Thomas Muir Drive (Muir College
4.Roaming in Kamesh
5.Roaming in Thomas Gamble
6.Roaming in Mountain View
7.Roaming in Rosedale
8.Roaming in Langa
The water tanker that was stationed at the corner of Aalwyn Drive and Hexriver Road is currently assisting the hospital and schools however, it will return to its location shortly.
We thank residents for their continued patience and apologise for the inconvenience this has caused.
UPDATE ON REPAIR TO MAIN PIPELINE SUPPLYING KARIEGA.
The Municipality wishes to update residents that the team working on the repair to the 700mm pipeline are starting to turn the in-line valve on Kariega's side. The pipeline is slowly being primed.
UPDATE ON THE NMB WATER SUPPLY.
We are aware of numerous reports of discoloured water across the Metro. Mineral deposits build up inside water infrastructure over time and when flow rates change, such as caused by pipe bursts or reservoir emptying, this build up can be dislodged, causing discoloration.
The quality of potable water supply is regularly monitored, and all tap water has been disinfected to ensure that it is safe to drink. Should your water discolouration be of concern, we suggest that you boil it for drinking purposes.
Repairs to the 700mm main supply to Kariega are still in progress. It is anticipated that the pipeline will be tested and charged late tonight, and that reservoirs will show improved levels by tomorrow morning.
Please ensure that all taps are closed so that reservoirs can fill and provide sufficient water pressure to supply all areas affected by the recent outages.
Water tankers have been deployed to the locations below to ensure residents have access to water. We have increased the number of tankers in the Kariega area and will continue to post updated locations.
1.Corner Van Riebeeck Street and Errol Avenue
2.Daniel Pienaal Street (Entrance to School)
3.Sir Thomas Muir Drive (Muir College)
4.Corner of Aalwyn Drive and Hexriver Road
There are also 4 tankers roaming in the Thomas Gamble, Mountain View, Rosedale and Langa areas, with locations controlled by the Ward Councillors.
We apologise for inconvenience caused.
UPDATE ON THE METRO WATER SUPPLY.
Water supply has partially been restored to parts of the affected areas in Kariega earlier today however, a burst has occured on the 700mm main supply pipeline this afternoon.
The pipeline has been isolated and repairs have started. Additionally, a power failure affected pumping to the Rosedale area. The power has now been restored and water is being pumped to the area.
The areas below are affected by the burst pipe:
• Scheepershoogte
• Valleisig
• Fairbridge Heights
• Strelitzia Park
• Winterhoek Park
• Vanes Estate
Furthermore, the areas below are expected to be without water supply from tomorrow morning, until the repair on the pipeline has been completed.
• Van Riebeekhoogte
• Penford
• College Hill
• Mosel
• Jansendal
• Levyvale
• Kabah Phases 2 to 4
• KwaLanga
Pumping water supply to the Rosedale area will continue throughout the night although the following areas will experience water disruptions tomorrow while the reservoir fills up:
• Kamehs
• Rosedale
• Mountain View
• Thomas Gamble
• Allanridge West
• Kabah Phase 1
• Blikkiesdorp
This situation will continue until the repair on the pipeline is completed.
The citywide water supply system remains under immense strain due to the high volume of water being used, especially after the extreme temperatures of the past week.
This means that reservoirs are being drained before the water level can rise to the level necessary to be able to provide water to all areas served by the reservoir. Many of the reservoirs have not recovered.
We urge residents who do have water supply to please reduce their water consumption to essential purposes such as drinking, cooking and personal hygiene.
The Metro has no option but to increase the drawdown from a number of local dams in an effort to accelerate the systems recovery and restore water to all areas.
This will result in a more rapid depletion of our dam levels, that have dropped to 18.59 percent over this weekend.
This is an emergency intervention and while it is not sustainable, not doing so increases the risk of more reservoirs running dry.
The only way to maintain a sustainable water supply across the City is to reduce our daily collective water consumption to below 230 million litres.
Water tankers have been deployed to the locations below to ensure residents have access to water. Efforts are being made to increase the number of tankers in Kariega.
1.Corner Errol Avenue & Van Riebeeck Street
2.Protea Street, Daniel Pienaar High School
3.Muir College School
4.Roaming in the Rosedale area
Regular updates will be sent as the situation changes.
The interventions listed above should result in water being restored in approximately 48 hours. We apologise for inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure during the course of this week.
Water supply will be shut off in the following areas between 08:00 and 17:00, to tie into the existing network and perform maintenance.
This maintenance will be carried out as indicated below:
Tuesday, January 25th, 2022:
1. Roshan Street Zone, Ward 9.
Wednesday, January 26th, 2022:
1. Amsterdamhoek, Ward 16 & Ward 60.
2.Booysen Park, Ward 29.
Thursday, January 27th, 2022:
1. Sydenham and North End, Ward 5, Ward 7 & Ward 15.
2. KwaNobuhle Area 8A, Ward 42, Ward 43 & Ward 45.
Your understanding and patience in this matter is appreciated.
At the Greenbushes substation, the Waterkloof Oil circuit breaker tripped, affecting the overhead lines of WKK (Waterkloof) and SAL (St Albans).
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON THE NMB WATER SUPPLY.
The Municipality wishes to inform residents that the water supply system is under immense strain due to the high water demand following the hot weather.
Reservoirs supplied by the Western dams are battling to keep up with the high demand. It is important that residents who have water supply only use it for essential purposes.
The Kariega water supply system has not fully recovered as yet.
Water tankers have been deployed to the locations below to ensure residents have access to water.
1.Corner of Van Riebeeck Street and Errol Avenue
2.Protea Street at the entrance to Daniel Pienaar Technical High School.
Another tanker is being deployed to the Muir College area.
We apologise for the inconvenience caused.
At Northdowns substation , SAP Flats, Albatros 6kV Circuit Breakers tripped affecting Algoa Park and surrounding areas.
At Kragga Kamma substation , Fourie and Sullivan Oil Circuit Breakers tripped affecting Westering, Linton Grange and Morningside.
Staff attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Lakefarm 6kV Oil Circuit Breaker tripped at Tembani substation, affecting TLF (Tembani / Lakefarm) and SPL (Seaview Pumps).
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON PARTS OF KARIEGA EXPERIENCING WATER DISRUPTIONS AS A RESULT OF HIGH CONSUMPTION.
The situation in Kariega is currently the same as before. Water is being pumped to the higher lying areas as soon as it becomes available.
The pumps supplying the Kariega suburbs are off at the moment however, they are expected to restart in the early evening.
The pumps supplying Mountain View and higher lying parts of Rosedale are still expected to start this evening as previously communicated.
The demand still outweighs water supply and therefore we urge residents to continue using water for essential purposes only.
Water tankers have been deployed and are roaming areas without water supply. One of these tankers is on it's way to the top of Van Riebeeck Street.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION THAT'S CAUSED WATER DISRUPTIONS
The situation at Chelsea reservoir has not changed significantly.
All pumps are operational. The system is currently stable however, it remains at risk.
We ask that residents continue using water sparingly.
UPDATE ON AREAS IN DESPATCH EXPERIENCING WATER OUTAGES.
The Municipality wishes to update residents that the problem has been located and has been repaired.
Reservoirs are currently filling up and it is expected that all residents in the affected areas will have water supply by tomorrow morning.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION THAT'S CAUSED WATER DISRUPTIONS
Chelsea reservoir is currently slightly below 10% with abstraction peaking at around 60 megalitres per day.
We urge residents to reduce consumption in order for the storage levels to steadily increase.
We thank residents for their patience and apologise the inconvenience this has caused.
AREAS IN DESPATCH EXPERIENCING WATER OUTAGES.
The Municipality wishes to inform residents that areas in Despatch are currently experiencing water disruptions as a result of damage caused to the Voortrekker reservoir control system.
The areas listed below are affecred:
1.Campher Park
2.Manor Heights
Staff are currently working on the problem and water supply is expected to be restored later today.
UPDATE ON PARTS OF KARIEGA EXPERIENCING WATER DISRUPTIONS AS A RESULT OF HIGH CONSUMPTION.
The breakdown at Kabah Water Treatment Works has been resolved and water has been restored to the Central Business District and industrial areas.
The supply to the Kariega and Rosedale residential areas is still critical. Reservoirs supplying these areas have received some water overnight however, they are expected to run dry before refilling this afternoon.
This pattern is expected to continue throughout the weekend and due to the low reservoir levels, the system will take at least three days to recover.
Areas that are still experiencing water disruptions include:
1.Mountain View
2.Parts of Rosedale
3.Scheepershoogte
4.Valleisig
5.Fairbridge Heights
6.Strelitzia Park
7.Winterhoek Park
8.Vanes Estate
Water tankers are in the area and will be deployed to locations as required.
We urge residents that do have water supply to use water only for essential purposes.
We thank residents for their continued patience.
UPDATE ON PARTS OF KARIEGA EXPERIENCING WATER DISRUPTIONS AS A RESULT OF HIGH CONSUMPTION.
The Municipality wishes to update residents that the Kariega CBD (Central Business District) and industrial areas now have water supply.
Despatch Tower, Fairbridge and Rosedale reservoirs are still empty. These reservoirs will only start pumping later this evening when Chatty, Van Riebeeck and Kabah reservoirs have reached their minimum levels.
A water tanker has been deployed to Rosedale and is roaming the area.
It is envisaged that water will be restored to all areas by tomorrow morning.
We sincerely apologise for the inconvenience caused.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION THAT'S CAUSED LOW WATER PRESSURE OR WATER DISRUPTIONS
The bulk water system responsible for transfering water from Nooitgedagt Water Treatment Works to Chelsea reservoir is now fully operational.
The offtake that feeds the reticulation zone is showing an increase in pressure and therefore indicates that the system is recovering.
Water supply has returned to certain areas however, it will take the rest of the evening for supply to be restored to everyone.
Water tankers are still stationed at the locations below:
1) Hunters Retreat Spar.
2) Sherwood Spar.
3) Checkers, Verdun Road.
4) Roaming the top part of Helenvale.
5) Roaming in Malabar, Extension 6.
We thank residents for their patience and apologise the inconvenience this has caused.
PARTS OF KARIEGA EXPERIENCING WATER DISRUPTIONS AS A RESULT OF HIGH CONSUMPTION.
Numerous parts of Kariega (Uitenhage) are experiencing water disruptions due to the water demand being too high and outweighing supply.
There is also a breakdown at the Kabah (Groendal) Water Treatment Works that is contributing to this challenge.
We urge residents to use water only for essential purposes until the system stabilizes.
The affected areas are as follows:
1.Central Business District (CBD)
2.Kruisriver
3.Jubilee Park
4.Gerald Smith
5.Thomas Gamble
6.Mountain View
7.Rosedale
8.Cape Road Industrial
9.Eric Dodd
10.Dr Braun
11.De Mist
12.Alexander Park Industrial
13.Scheepershoogte
14.Valleisig
15.Fairbridge Heights
16.Strelitzia Park
17.Winterhoek Park
18.Vanes Estate
Water tankers are being deployed to residential areas and consumers are urged to only use water for emergency purposes only, until the situation can be normalized.
Water tankers have been deployed to the locations below:
1) Hunters Retreat Spar.
2) Sherwood Spar.
3) Checkers, Verdun Road.
4) Roaming the top part of Helenvale.
5) Roaming in Malabar, Extension 6.
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
POWER FAILURE AT STANFORD ROAD PUMP STATION MAY CAUSE LOW WATER PRESSURE OR WATER DISRUPTIONS
A power failure has occured at the Stanford Road pumpstation and as a result, the water level at Chelsea reservoir is low.
Power has been restored and pumps are fully operational however, residents may start to experience low water pressure or intermittent supply as the morning peak puts strain on the system.
We urge residents to only use water for essential purposes so that storage can build up throughout the day.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
Water tanker positions will be advertised on the Municipal website, social media pages and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
MOTHERWELL MAIN SUBSTATION EMERGENCY SWITCH OFF
January 19, 2022
Residents are hereby notified that between 09H00 and 13H00 on Thursday January 20, 2022, the Motherwell Police Circuit Breaker located at the Motherwell Main Substation will be switched off.
This is necessary in order for staff to be able to perform emergency repairs on the equipment.
Affected areas include Motherwell NU10, NU11, NU12, NU29, Tjoksville and surrounding areas.
We apologise for the inconvenience caused.
At Greenbushes substation, WKK Circuit Breaker tripped affecting Waterkloof and St Albans.
Staff attending to restoration of supply, no timeframe for restoration of supply
OUTAGE - TUES, 18 JAN 2022
At Motherwell Main Substation, Motherwell police 22kV OCB tripped affecting NU12, NU13, NU29 and surrounding areas.
Staff attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused
Planned Electricity shutdown: Arlington Substation (ADS feeder)
When: 19 January 2022 (Weather permitting)
Time: 9:00 - 18:00
Affected Substations and surrounding areas:
- Schoenies pumps
- Blue Horizon Bay
- Lovemore Park,
- Schoenmakerskop (seaside)
- Section of Walmer
TREAT ALL INSTALLATIONS AS "LIVE"
Electricity & Energy Directorate
Call Centre: 041 506 5595
Planned Electricity shutdown: Kragga Kamma Major Substation
When: 5 & 6 February 2022 (Weather permitting)
OR 12 & February 2022
Time: 08:00 - 16:00
Affected Substations and surrounding areas:
- Kragga Kamma
- Sections of Westering
- Linton Grange
- Newton Park
- Sunridge Sections of Malabar
- Gelvandale
- Helenvale
- Buffelsfontein Rd
- Charlo
- Circular Drive
- Fairview
- Greenshields Park
- Walmer, 17th Ave
- Sections of Mangold Park
- Mount Pleasant
- Overbaakens
- Springfield
- Walmer Downs
- William Moffet
- Sections of Linton Grange
- Fernglen
- Cotswold, Sunridge Park, Framesby, Westering
TREAT ALL INSTALLATIONS AS "LIVE"
Electricity & Energy Directorate
Call Centre: 041 506 5595
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE
In an effort to reduce water losses, scheduled maintenance will be carried out on the City's water infrastructure during the course of next week.
Water supply will be shut off in the following areas between 08:00 and 17:00, to install bypass pipework for new meter installations.
This maintenance will be carried out as indicated below:
Tuesday, January 18th, 2022:
1. Roshan Street Zone, Ward 9.
2. KwaNobuhle Area 8A, Ward 44.
Wednesday, January 19th, 2022:
1. Young Park, Ward 11.
Thursday, January 20th, 2022:
1. Greenacres, Ward 7.
2. Kamesh, Ward 45.
Your understanding and patience in this matter is appreciated.
The NDK0 11kV Oil Circuit Breaker at the Nivensdrift substation tripped, affecting Nivensdrift, Kruisrivier, and the surrounding areas.
Staff attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
Greenbushes Industrial Trf2 11kV Circuit Breakers tripped at Greenbushes substation, affecting Greenbushes, Baywest, Tembani, Seaview Pumps, Kragga Kamma, Waterkloof, Draaifontein, Little Chelsea, St Albans, Tembani / De Stade, Crockets Hope, Lake Farm, Butterfield, Chincilla Farms, Seaview Pumps, and Seaview Village.
Staff attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
BURST PIPE ON THE SPRING PIPELINE CAUSES WATER DISRUPTIONS IN KARIEGA
The Municipality wishes to inform residents that a burst has occured on the Springs main pipeline. The 450mm pipeline is currently being repaired by maintenance teams.
All fittings are on-site and it is anticipated that the repair will be completed this evening. Water supply should be back after 20H00 this evening.
We apologise for the inconvenience caused.
PARTS OF KARIEGA EXPERIENCING WATER DISRUPTIONS DUE TO DAMAGED PIPELINE
The main pipeline at Van Riebeeck Hoogte reservoir has been damaged by a contractor and therefore, the following areas will be without water while the repair is being done.
1. Van Riebeeck Hoogte
2.Mosel
3.Penford
4.The lower section of Strelitzia Park
5.Thomas Gamble
6.Janssendal
7.College Hill
8.Levivale
It is anticipated that the repair will be completed later this evening and water will then be restored.
We sincerely apologise for the inconvenience caused.
Coega 11kV oil circuit breaker tripped at Aloes substation, affecting sections of Coega, Hougham Park, Tankantara and The Lakes.
Staff attending to restoration of supply, no timeframe .
We apologise for the inconvenience caused
DESPATCH CUSTOMER CARE CENTRE TEMPORARILY CLOSED.
Despatch Customer Care Centre is is closed due to a COVID-19 positive case.
The office will be decontaminated and reopen tomorrow, January 5, 2021.
We apologise for the inconvenience.
Planned Electricity shutdown: Swartkops Load Centre 66kV
When: 8 January 2022 (Weather permitting)
OR 9 Januarey 2022
Time: 08:00 - 17:00
Affected Substations and surrounding areas:
Struandale, Kwaford & Matomela substations
TREAT ALL INSTALLATIONS AS "LIVE"
Electricity & Energy Directorate
Call Centre: 041 506 5595
Planned Electricity shutdown: Central
When: 5 January 2022 (Weather permitting)
Time: 08:00 - 18:00
Affected areas:
Daly Street, Kuyler Street, Military Road, Hope Street, Castle Hill, Bird Street, Prospect Street, Belmont Terrace, Whites Road
TREAT ALL INSTALLATIONS AS "LIVE"
Electricity & Energy Directorate
Call Centre: 041 506 5595
EMERGENCY SHUT DOWN REQUIRED ON SUMMIT PIPELINE
The Municipality wishes to inform residents that an emergency 12hour shutdown is required to do emergency repairs.
The shutdown will commence 06:00, Thursday 30, December 2021.
The Municipality will ensure that supply reservoirs are filled during the night to minimise the posibility of storage levels depleting. The municipality urges residents to use water sparingly.
The areas that may be affected include:
- Kwanobuhle
- Direct offtakes from the Summit pipeline
- Woodridge
- Parts of Thornhill
- Van Staadens village
Water tanker positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We apologise for any inconvenience caused.
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO ELECTRICAL OUTAGE AT CHURCHILL DAM
The Municipality wishes to inform residents that the recent stormy weather has caused an electrical outage at Churchill dam. Eskom has since managed to supply power to the dam.
Unfortunately, because the repair took so long, the Municipality has not been able to treat enough water and this has caused reservoir levels to drop rapidly.
Due to these low reservoir levels, the areas below may experience low water pressure or water disruptions.
1.Walmer
2.The Beachfront
3.Newton Park
4.Central
5.Sydenham
6.New Brighton
All residents are urged to cut their water consumption and use water for essential purposes only. We ask that residents refrain from stockpiling as this will add to the demand on the system.
It is important to remember that Impofu dam is extremely low and therefore abstraction is limited and cannot match the current demand.
Furthermore, now that Churchill is back on stream, it will take at least 72 hours for the system to recover.
We apologise for the inconvenience caused.
Power outage affecting a section of Deal Party and the surrounding areas.
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN MALABAR AND SHERWOOD
The Municipality wishes to update residents that the control valve strainers have blocked again. Maintenance teams have cleaned them out once again and have restored water supply. The situation will be closely monitored.
These challenges experienced, stems from the pipe burst that occured two weeks ago on a 450 mm pipeline, where debris was sucked into the pipeline.
The strainers prevented the debris from going further into the reticulation system and causing other problems.
Currently all the reservoirs have sufficient water to meet the demand however, residents are encouraged to remain vigilant and use water sparingly.
The reason why the Western areas are experiencing intermittent disruptions is because unfortunately, due to the drought, there is not enough available water from the Loerie dam.
More than 80% of the demand of the area must be pumped in from Nooitgedagt Water Treatment Works over 100 km away. This means that the bulk supply system is extremely vulnerable and the smallest disruption causes a major impact on the water supply system.
We sincerely apologise for the inconvenience caused and thank residents for their patience.
TEMPORARY CLOSURE OF MFANASEKHAYA GQOBOSE BANKING HALL DUE TO COVID-19 POSITIVE CASE
Mfanasekhaya Gqobose banking hall, ATTP and Admin Office Accounts will be closed tomorrow, December 28, 2021 for decontamination due to a COVID-19 positive case.
The offices will reopen on Wednesday, December 29, 2021.
We apologise for the inconvenience caused.
Burness 11kV Circuit Breaker tripped at Malabar substation, affecting a section of Malabar and Gelvandale.
Staff working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON FAULT AT NOOITGEDAGT PUMPS THAT CAUSED WATER DISRUPTIONS
The pump failure at Nooitgedagt has been repaired, allowing water to be delivered to the affected areas of Kariega, Khayamnandi, the Northern Areas and the Western Areas.
Unfortunately, some pressure control valves were blocked yesterday, causing problems in the Lorraine area as well.
Maintenance teams are currently working on these and other control valves to ensure that they are in proper operating condition.
To maintain reservoir levels on the western side, additional water has been brought in from Loerie.
Given the NMBM's current drought situation, water must be used sparingly at all times.
Today is extremely hot, and the fact that our combined water-use consistently exceeds the supply available by around 50 Ml/day, adds to the problem.
FAULT AT NOOITGEDAGT PUMPS CAUSES WATER DISRUPTIONS
The City wishes to inform residents that due to a fault with one of the pumps at the Nooitgedagt Water Treatment Works, the volume of water pumped overnight was reduced.
This has resulted in the decline of reservoir levels and the occurrence of water outages in some areas.
Water trucks have been deployed to the locations below.
1.Roger's Mwanda Street
2.Ooievaar Crescent
3.Corner of Mdoda Street & Ralo Road, KwaMagxaki.
4.Corner of Qumza Street & Mkwenkwe Road, KwaDwesi
5.Checkers, Kamma Park
6.Roaming in Booysen Park
7.Roaming in Extension 21/22
8.Spar, Hunters Retreat
9.Spar, Sherwood
10.Roaming in Windvogel
11.Roaming the top section of Malabar
Additionally, as part of NMBM's water conservation strategy, customers have been experiencing reduced water pressure over the last few days.
The water pressure returns to normal levels during periods of low use, indicating that there is water available but consumption is excessive.
Customers are urged to use water sparingly in order to preserve as much water as possible.
UPDATE ON WATER DISRUPTIONS IN KWANOBUHLE
The water supply in KwaNobuhle has slightly improved due to modifications made by the Water & Sanitation teams within the water supply system.
Apart from the Reservoir 1 zone, most residents have water supply. While the system continues to recover, four water tankers have been deployed to the locations listed below.
1. Ndlambe Street
2.Siwasa Street
3.Nkwali Avenue
4.Siyo Crescent
5.Xuma Avenue
Water tankers will remain in the area until 20:00 every evening and will continue to be on stand-by for the coming Christmas weekend.
We thank residents for their patience and sincerely apologise for the inconvenience caused.
EMERGENCY WATER SUPPLY SHUTDOWN REQUIRED TO REPAIR THE MOTHERWELL / CHELSEA BURST PIPELINE
Residents are hereby notified that on Wednesday, December 22, 2021, there will be a planned water shutdown on the Motherwell / Chelsea bulk water pipeline.
This will allow teams to repair the burst on the 700mm pipeline.
The scheduled shutdown will begin at 06:00.
Water disruptions may occur between Nooitgedagt Water Treatment Works and the Chelsea Reservoir as a result of the work being carried out on the pipeline.
At the moment, reservoir levels are currently stable. We ask that residents continue to conserve water and avoid stockpiling in order to minimise the risk of water disruptions.
The following areas may experience low pressure or intermittent water supply:
1. Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Bethelsdorp
20.Aspen Heights
21.Bloemendal
Water tanker positions will be advertised on the Municipal website, social media pages and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We apologise for the inconvenience caused.
The Municipality wishes inform residents that we are still integrating water supply from the Bloemendal pipeline into KwaNobuhle and as a result, residents may experience intermittent water supply.
As a temporary solution, water tankers have been deployed to the locations below to ensure residents have access to water.
Additional water tankers will be provided to areas as needed.
1.Roaming in KwaNobuhle 11
2.Nhanhana Street, KwaNobuhle
3.Ntambanane Street, KwaNobuhle
Tankers may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for the inconvenience caused.
Lorraine RMU 11kV Oil Circuit Breaker tripped at Lorraine substation, affecting Fairview, Lorraine and surrounding areas.
Staff are working to restore supply; no timeframe available.
We apologise for the inconvenience caused.
At Greenbushes substation, Waterkloof Oil Circuit Breaker tripped affecting St Albans (SAL) and Waterkloof (WKK).
Staff attending to restoration of supply, no timeframe .
We apologise for the inconvenience caused
At the Aloes substation, the Wells Estate No.1 and No.2 11kV oil circuit breakers tripped, affecting Blue Water Bay and Amsterdamhoek.
Staff working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
UITENHAGE CUSTOMER CARE CENTRE TEMPORARILY CLOSED
Uitenhage Customer Care Center is temporarily closed for decontamination due to a COVID-19 positive case.
The centre will reopen on Monday, December 20, 2021.
We apologise for the inconvenience this may cause.
MOTHERWELL CUSTOMER CARE CENTRE TEMPORARILY CLOSED
Please be advised that the Motherwell Customer Care Centre is temporarily closed as a result of a positive COVID-19 case.
This is necessary so that the Centre can be decontaminated in accordance with workplace protocols, ensuring the safety of both staff members and residents who frequent the facility.
The Centre will reopen on Monday, December 20, 2021.
We apologise for the inconvenience caused.
At the Matomela substation, the Nduma1 11kV Oil Circuit Breaker tripped, affecting a large portion of Kwazakhele and the surrounding area.
Staff working to get the supply back up, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO LACK OF POWER
The reservoirs are stabilizing although the levels are still quite low. Most residents should have water supply now.
We thank residents for their patience and ask that all residents continue using water sparingly.
WATER SHORTAGE IN KARIEGA
Kariega's water supply was also affected by the drop in the bulk pipeline pressure, which prevented water from being pumped to the West.
However, with all of the pump stations fully operational, pressure is rising, allowing water to flow toward Kariega as well.
Pressure recovery will be gradual; we anticipate that it will begin around lunchtime tomorrow.
We apologise for the inconvenience caused.
UPDATE ON STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER.
The booster pumpstation is running and water supply transfer is back to normal.
As water pressure slowly increases, we ask residents to please continue using water for essential purposes only so that the reticulation system can recover faster.
After 17:00 we hit a peak period and water consumption spikes. Should residents only use water for essential purposes during this peak period, water pressure will continue to build and it is envisaged that water supply will be restored by tomorrow morning.
Water tankers have been deployed to the locations below.
1) PnP, Linton Grange
2) Roaming the top part of Malabar
3) Roaming the top part of Helenvale
4) Checkers, Verdun Road
5) Sunridge Park Shopping Mall
6) Roaming in Asphen Heights
7) Roaming the top part of Schauderville
8) Rowan Street, Rowallan Park
9) Spar, Hunters Retreat
Water tankers may leave to refill however, they will return to the above-mentioned locations.
A video has been circulated on social media of a pipeline that has collapsed on the outskirts of the City. This pipe has been isolated and will not affect water supply to residents.
We sincerely apologise for the inconvenience caused.
UPDATE ON THE STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER
Following the theft of the cables, the electricity supply to the booster pumpstation has been restored to full capacity.
Pumping will now begin. We anticipate that it will take the better part of the night to prime approximately 50 kilometers of pipelines before any water can be delivered to the Western areas.
Accordingly, it is anticipated that the water will only begin to flow at some point after lunch tomorrow, (December 15, 2021) and that it will be of low pressure at that point.
Water trucks have been deployed and their locations will be communicated via NMBM social media pages. They can also be enquired about by calling the Service Delivery Call Centre on 0800 20 5050.
UPDATE ON LOW SUCTION PRESSURE CAUSES REDUCED OUTPUT AT BOOSTER PUMP STATION
Teams are currently on-site and water supply has been restored. Reservior levels are still very low and will take some time to fill up.
Water tankers have been deployed to the locations below.
1.PnP, Linton Grange
2.Roaming the top part of Malabar
3.Roaming the top part of Helenvale
4.Checkers, Verdun Road
5.Sunridge Park Shopping Mall
6.Roaming in Asphen Heights
7.Roaming the top part of Schauderville
8.Rowan Street, Rowallan Park
9.Spar, Hunters Retreat
Kindly note that tankers may leave to refill however, they will return to the above-mentioned locations.
We apologise for the inconvenience caused.
WATER DISRUPTIONS IN PARTS OF KARIEGA AS A RESULT OF A PUMP FAILURE AT MOTHERWELL PUMPSTATION
There has been a failure at Motherwell pumpstation and as a result, the areas listed below may experience low water pressure or disruptions in supply.
1. Scheepershoogte
2.Valleisig
3.Fairbridge Heights
4.Strelitzia Park
5.Winterhoek Park
6.Vanes Estate
7.Parts of Rosedale
The pumpstation should be running this morning and it is envisaged that water supply will be restored later today.
As a temporary solution, water tankers have been deployed to the below locations.
1. Corner of Van Riebeeck Street & Errol Avenue
2.Daniel Pienaar Road
3.Schools where matric papers are being assessed.
Kindly note that tankers may leave to refill however, they will return to the above locations.
We apologise for the inconvenience caused.
LOW SUCTION PRESSURE CAUSES REDUCED OUTPUT AT BOOSTER PUMP STATION
The Municipality wishes to inform residents that due to low suction pressure, there is reduced water output at Stanford Road booster pumpstation.
Teams are currently on-site troubleshooting the system to identify the challenge.
Following the recent disruptions, unfortunately reservoirs have not had sufficient time to build storage. This means that water supply disruptions could be experienced should storage be depleted before supply is restored.
The areas listed below may experience low water pressure or water disruptions.
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated on the NMBM website and social media pages. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
Arlington / Driftsands (ADS) circuit breaker tripped at the Arlington substation, affecting Arlington, Driftsands and the surrounding area.
Staff working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
Waterkloof 6.6kV Oil Circuit Breaker at Greenbushes Substation tripped, affecting Greenbushes, St Albans, and surrounding areas.
Staff are working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
The Ross Gradwell 11kV Oil Circuit Breaker at the Hospital Substation tripped, affecting the Kariega Northern areas, Vanes Estate and surrounding areas.
Staff are working to get the supply back up, no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON DISRUPTIONS EXPERIENCED IN THE WESTERN AREAS
The Municipality wishes to inform residents that the bulk reservoirs have stabilised however, the reticulation system still remains vulnerable.
We encourage residents to continue using water sparingly.
Kwaford Oil circuit breaker tripped at the Struandale substation, affecting Struandale, Kenako Mall and the surrounding areas.
Staff attending to restoration of supply. No timeframe available.
We apologise for any inconvenience this may have caused.
PLANNED POWER OUTAGE
Swartkops Substation 66kV and 22kV
(Weather permitting:
Dates: 18 and 19 December 2021
Time: 08:00 - 17:00
Affected areas: All Substations and surrounding areas:
Struandale, Kwaford & Matomela substations
Please treat all installations as "LIVE"
Electricity and Energy Call Centre:
041 506 5595
St Benedict 11kV Oil Circuit Breaker tripped at Bethelsdorp substation, affecting Arcadia, West End and surrounding areas.
Staff are working to restore supply; no timeframe is available.
We apologize for any inconvenience this has caused.
UPDATE ON DISRUPTIONS EXPERIENCED IN THE WESTERN AREAS
Teams have inspected the pipeline to make sure everything is still in order and the pumps are operating as they should.
The water supply is currently matching demand. It is expected that pressure will build up at the bulk offtake now that the peak period is over.
Conditions will continue to improve should the water demand drop. There will then be water left to go into storage should residents continue using water sparingly.
The pipeline is almost filled up however, it is not completely pressurised as yet. It is expected that water supply will be restored to most areas during the course of the night.
We thank residents for the patience and apologise for the inconvenience this has caused.
UPDATE ON DISRUPTIONS EXPERIENCED IN THE WESTERN AREAS
We are pleased to inform residents that the majority of mechanical faults at the Nooitgedagt Water Treatment Works have been repaired. All water that is available in the system is being supplied to residents.
We would like to emphasise, however, that at the moment demand continues to exceed supply.
Residents are urged to refrain from stockpiling and only use water for essential purposes so that the reticulation system can recover faster.
We apologise for any inconvenience this may have caused and appreciate the residents' patience.
UPDATE ON NOOITGEDAGT WATER TREATMENT WORKS PUMP FAILURE
The repairs to the failed pump at Nooitgedagt Water Treatment Works are complete.
The pump has been tested and is now running, meaning Nooitgedagt is back up to full production.
There are already signs of increased pressure on the bulk offtake.
The system should recover throughout the night and water supply should be restored by tomorrow morning.
We sincerely apologise for the inconvenience caused.
WATER DISRUPTIONS MAY BE EXPERIENCED AS CRITICAL INSTALLATIONS ARE SCHEDULED TO TAKE PLACE
The Municipality wishes to inform residents that there will be several water supply shutdowns that will take place this week in order to install new bulk water meters and pressure reducing valves.
This forms part of an ongoing programme to reduce water losses.
Residents can expect water supply disruptions from 08H00 to 17H00.
The below areas are scheduled for shutdowns this week:
1.Upper Clarendon Marine - December 7, 2021
2.Bethelsdorp - December 7, 2021
3.Perridgevale - December 8, 2021
4.Cleary Park - December 9, 2021
We apologise for the inconvenience caused.
UPDATE ON NOOITGEDAGT WATER TREATMENT WORKS PUMP FAILURE
Teams are currently working on the pump's laser alignment.
The pump will be tested after some adjustments are made, and if all goes well, production at Nooitgedagt will be able to increase once more.
The City has been unable to provide adequate water to the Western suburbs due to water shortages and restrictions imposed by the Department of Water and Sanitation.
The current water damand is 278 megalitres per day, while the City can only provide 230 megalitres per day.
We strongly encourage all residents to reduce their water consumption.
Water tankers have been deployed as a temporary solution to the following areas:
1) Pick 'n Pay, Linton Grange
2) Checkers, Verdun Road
3) Hunters Retreat, Spar
4) Rowan Street, Rowallan Park
5) Roaming in Schauderville
6) Roaming in Malabar
7) Roaming in Helenvale
8) Corner of Welcome and Kragga Kamma Road, Theescombe
9) Sherwood, Spar
Please note that tankers may leave to refill, but they will return to the locations listed above.
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK POSTPONED
The Municipality wishes to inform residents that because of the water disruptions experienced this past week and inclement weather conditions, the planned shutdown at Chelsea reservoir has been postponed.
A new date for the shutdown will be communicated on all NMBM social media pages at a later stage.
We apologise for the inconvenience caused.
Arcadia and surrounding areas are currently experiencing power outages as a result of vandalism of the Sunflower substation.
Staff are working to restore supply; no timeframe available.
Residents are encouraged to report acts of vandalism and criminal activity on municipal property by calling 041 506 5500.
#SayNoToVandalism
#ItAffectsUsAll
MWN (Motherwell North) 22kV oil circuit breaker tripped at Motherwell Main substation, affecting NU11, NU12, NU29, and surrounding areas.
Staff are attending to restoration supply, no timeframe.
We apologise for any inconvenience this may have caused.
LOADSHEDDING
Eskom will implement Stage 2 load shedding from 21:00 on Saturday, 4 December evening until 5:00 am Monday morning, 6 December.
SATURDAY 4 DECEMBER
21H00-22H30: Groups 1 & 6
22H00-00H30: Groups 2 & 7
SUNDAY 5 DECEMBER
00H00-02H30: Groups 3 & 8
02H00-04H30: Groups 4 & 9
04H00-06H30: Groups 5 & 10
06H00-08H30: Groups 6 & 11
08H00-10H30: Groups 7 & 12
10H00-12H30: Groups 8 & 13
12H00-14H30: Groups 9 & 14
14H00-16H30: Groups 10 & 15
16H00-18H30: Groups 11 & 16
18H00-20H30: Groups 12 & 17
20H00-22H30: Groups 13 & 18
22H00-00H30: Groups 14 & 19
MONDAY 6 DECEMBER
00H00-02H30: Groups 15 & 1
02H00-04H30: Groups 16 & 2
04H00-05H30: Groups 17 & 3
Stages may change at short notice. NMBM Groups details can be found here.
Coega Village 11kV Oil Circuit Breaker tripped at Aloes substation, affecting Coega Village, Wells Estate and St.Georges strand.
Staff working to restore supply, no timeframe available.
We apologise for any inconvenience this has caused.
UPDATE ON THE WATER DISRUPTION CAUSED BY A PUMP FAILURE AT NOOITGEDAGT WATER TREATMENT WORKS
The City wishes to inform residents that due to the disruption at Nooitgedagt Water Treatment Works, the pressure to the offtake point to Kariega is low, resulting in intermittent supply.
Once the repairs are complete, we anticipate that restoring the water will take the majority of the weekend.
We implore all residents to please reduce their consumption so that water does not run out in higher-lying areas.
We apologise for any inconvenience this has caused.
WATER SUPPLY SHUTDOWN REQUIRED FOR CRITICAL MAINTENANCE
A water supply shutdown is required to carry out critical maintenance in Jachtvlakte Extension. This shutdown will assist with the reduction of water losses within the Metropolitan area.
This shutdown is scheduled for December 3, 2021. Residents in this area will experience disruptions in water supply from 08:00 AM on Friday, December 3, 2021 until Saturday evening, December 4, 2021.
It is envisaged that water supply will be restored by Sunday morning, December 5, 2021.
Water tankers will be deployed and their positions will be advertised on the NMBM website and social media pages and can be enquired about by calling the Service Delivery Call Centre on 0800 20 5050.
We apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK
Residents are hereby notified that the City requires a 48-hour shutdown of the Chelsea reservoir in order to perform critical drought relief work.
The shutdown, scheduled for Tuesday, December 7, 2021, will allow the NMBM maintenance team to connect the suction pipeline for the new KwaNobuhle pumpstation to the 750mm pipeline of the Chelsea reservoir.
This shutdown will also allow the Municipality to complete other critical tasks that may aid in the relief of the drought in the KwaNobuhle area.
To safely complete the aforementioned work, the Chelsea reservoir must be emptied.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Water pressure may be low or non-existent in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
A section of Motherwell North has been shut down to allow for emergency repairs
Supply will be restored as soon as possible; no timeframe available.
We apologise for the inconvenience caused.
UPDATE ON WATER SUPPLY DISRUPTIONS EXPERIENCED IN PARTS OF THE CITY DUE TO ELECTRICAL OUTAGE
Power supply has been restored at Motherwell pumpstation however, reservoirs will take some time to build storage. Chelsea reservoir is currently at 25 percent.
We urge residents to use water for essential purposes only so reservoirs may fill up.
We thank residents for their patience and apologise for any inconvenience caused.
THE EMERALD HILL RESERVOIR IS CURRENTLY STRUGGLING TO MANAGE DEMAND - PLEASE REDUCE YOUR WATER USE
The Emerald Hill reservoir is currently struggling to meet demand and is experiencing a decline.
We encourage residents who receive their water from the reservoir to drastically reduce their water consumption.
Should the reservoir's water supply be depleted, the following areas will be impacted:
1. Parts of Walmer
2.Walmer Township
3. Walmer Downs
4. Walmer Heights
5.Mangold Park
6.Parts of Walmer
7.Glen Hurd
8.Mangold Park
9.Glendinningvale
10.Gelndore Road, Pari Park
11.Perridgevale
12.Adcockvale
13. Newton Park
14.Parsonshill
15.Greenacres
16.Greenacres Hospital
17.St Georges Hospital
18.Parts of Cotsworld
19.Richmond Hill
20.Parts of Schauderville
21.Linkside
22.Mill Park
23.Parts of Central
24.Mount Croix
25.Perridgevale
26.Deal Party
27.North End
28.Sydenham
29.Central
30.Parts of Gelvandale
31.Summerstrand
32.Forrest Hill
33.Seaview
34.Blue Horizon Bay
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT!!!
DUE TO ELECTRICAL OUTAGES, WATER SUPPLY DISRUPTIONS MAY BE EXPERIENCED IN PARTS OF THE CITY
December 01, 2021
The Municipality wishes to inform residents that the Motherwell pumpstation has experienced an electrical outage. This has hampered the East / West water supply transfer.
The Electricity and Energy department is aware of the outage and is investigating it.
Should the Chelsea reservoir run dry, we anticipate that there could be water shortages.
The reservoir is currently at 36% capacity and residents are being urged to use water only for essential purposes to avoid water supply disruptions.
Among the areas that may experience low pressure or a lack of water supply are the following:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
We apologise for any inconvenience this has caused.
THE ACCOUNTS CALL CENTRE, THE ELECTRICITY CALL CENTRE AND ALL OTHER CUSTOMER CARE CENTRES ARE NOW OPEN
The Municipality wishes to inform residents that the Accounts Call Centre (041 506 5555), the Electricity Call Centre (041 506 5595) and all Customer Care Centres are fully operational.
Residents can now report electrical faults and account queries by dialing the above-mentioned phone numbers.
We appreciate residents' patience and apologise for any inconvenience caused.
The Walmer No1 22kV Oil Circuit Breaker at Kragga Kamma substation tripped, affecting Greenshields Park, Charlo, Walmer, Overbaakens and surrounding areas.
Staff are attending to restoration of supply, no timeframe available.
We apologise for any inconvenience this has caused.
PLANNED SHUTDOWN AT MOTHERWELL PUMPSTATION TO TROUBLESHOOT FAULTY VALVE
A shutdown is required to carry out maintenance at Motherwell pumpstation tomorrow, November 30, 2021.
This shutdown will allow maintenance teams to troubleshoot a suspected faulty valve. The pumpstation will be completely isolated for two hours to allow teams to safely remove the valve.
During this time, there will be no water supply pumped via the East to West transfer from Nooitgedagt Water Treatment Works.
Areas that may experience low pressure or no water supply include:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
Although storage should be sufficient to see us through the shutdown, residents are reminded to use water for essential purposes only as the system is under constant strain caused by the drought.
We apologise for the inconvenience caused.
PLANNED WATER SUPPLY SHUTDOWN IN LOVEMORE HEIGHTS TO PERFORM CRITICAL MAINTENANCE
The Municipality would like to inform residents that a water supply shutdown is planned for November 30, 2021, from 08:00 AM to 17:00 PM.
This will allow for the repair of critical leaks in the area, which will aid in the reduction of water losses throughout the Metropolitan area.
We apologise for the inconvenience caused.
Summit 66kV Oil Circuit Breaker tripped at Ditchling substation, affecting Fitchets Corner, Van Stadens, Thornhill, Summit, Gamtoos, Blue Horizon Bay, Rocklands, Greenbushes, Gedulsdrivier, Witteklip, Boxes and Shooks, Savannah, Vaalkrans, Nocton Farms, Gamtoos Hotel, Gamtoos Pumps, Loerie Pumps, and Van Staden
Staff are working to restore supply; no timeframe is available.
We apologise for the inconvenience caused.
NMBM MANAGES WATER PRESSURE TO REDUCE CONSUMPTION
The Municipality will continue reducing pressure across Nelson Mandela Bay, to ensure that taps do not run dry before Christmas.
Our water consumption remains high, and the combined level of storage in the local dams supplying the City are below 13%. No significant rain is predicted in the near future. Should any of the local dam systems run dry, much of the city will have dry taps. We are working at avoiding dry taps at all costs.
Earlier this year the City embarked on a City-wide pressure reduction programme to reduce water demand. By reducing pressure, consumers naturally use less water, and the impact of leaks and losses are reduced. Pressure management thus helps to reduce overall demand. Should water consumption in pressure-managed areas remain high, some residents will experience intermittent supply on a daily basis. But if everyone reduces consumption to 50 litres per person per day, then everyone will have water.
Residents can expect water pressure to be lower, however, they will still have sufficient water supply for basic needs.
There is no time to waste as dam levels continue to decrease. We urge all residents to work hand in glove with the City by keeping their daily consumption to 50 litres per person per day.
UPDATE ON WATER SUPPLY SHUTDOWN REQUIRED FOR MAINTENANCE ON THE AIRPORT PIPELINE
Repair teams has successfully completed the weld yesterday afternoon and all residents should have normal water pressure.
Should residents still be experiencing intermittent water supply, they should call the Service Delivery Call Centre on 0800 20 5050.
We apologise for the inconvenience caused and thank residents for their patience.
Two additional water tankers have been deployed to provide water to residents.
Water tankers can be found at the locations below.
1) Dawid Stuurman Airport
2) Elizabeth Donkin Hospital
3) Spar, Humerail
4) Corner of Heugh Road and 7th Avenue, Walmer
5) Corner of Webber Street and Gladstone Street, South End
6) Lea Place, South End
7) Roaming in Schauderville
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
UPDATE ON WATER SUPPLY SHUTDOWN REQUIRED FOR MAINTENANCE ON THE AIRPORT PIPELINE
Repair teams are on-site and are currently executing welding repairs on the pipe. This will continue throughout the day.
As a temporary solution, water tankers have been deployed to the locations below:
1) Dawid Stuurman Airport
2) Elizabeth Donkin Hospital
3) Spar, Humerail
4) Corner of Heugh Road and 7th Avenue, Walmer
5) Corner of Webber Street and Gladstone Street, South End
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
We apologise for the inconvenience caused.
REMINDER OF WATER SHUTDOWN REQUIRED TO EXECUTE MAINTENANCE AT MOTHERWELL PUMPSTATION
Plant maintenance teams will be executing critical maintenance at the Motherwell pumpstation on Monday, November 22, 2021.
During the 36 hour shutdown period, there will be reduced water supply from Nooitgedagt Water Treatment Works.
The system will be augmented in an attempt to minimise disruptions however, residents must keep in mind that intermittent disruptions could still be experienced during this period.
Should residents reduce water consumption as indicated on the map in the link below, then supply should not be affected.
https://www.nelsonmandelabay.gov.za/assets/Page%20images/WATER/Targeted_restrictions_26_Oct_2021.png
WATER SUPPLY SHUTDOWN REQUIRED FOR MAINTENANCE ON THE AIRPORT PIPELINE
An emergency water shutdown is required to carry out critical leak repairs on the Airport pipeline. This shutdown is scheduled for today, November 21st, 2021.
Areas that may experience low water pressure and disruptions include:
- 1st Avenue to 7th Avenue, Walmer
- South End
- Forest Hill
- Humewood
- Brookes Hill
- Upper part of Summerstrand
Water tankers positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We apologise for the inconvenience caused.
Water tankers have been deployed to the locations below:
1) Dawid Stuurman Airport
2) Elizabeth Donkin Hospital
3) Spar, Humerail
4) Corner of Heugh Road and 7th Avenue, Walmer
5) Corner of Webber Street and Gladstone Street, South End
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
Water tankers have been deployed to the locations below:
1. Roaming in Schauderville
2. Roaming in Walmer Township
3. Builders Warehouse, Walmer Heights
4. Greenacres Hospital
5. 2nd Avenue, Newton Park
6. Caltex garage, Fairview
Kindly note that water tankers may leave to refill however, they will return to the above locations.
UPDATE ON WATER SHUTDOWN ON THE CHURCHILL BULK PIPELINE
As the reticulation system fills up, water disruptions continue in areas fed by the Emerald Hill reservoir.
The reservoir is currently at 4% capacity and additional pumps are being activated as water becomes available to speed up the recovery process.
The slow recovery is due to high water consumption and the City's restrictions on Churchill dam abstraction.
Residents who have access to water are urged to use it sparingly so that water can be restored to affected areas as soon as possible.
The following areas experiencing low pressure or water disruptions include:
1. Parts of Walmer
2.Walmer Township
3. Walmer Downs
4. Walmer Heights
5.Mangold Park
6.Parts of Walmer
7.Glen Hurd
8.Mangold Park
9.Glendinningvale
10.Gelndore Road, Pari Park
11.Perridgevale
12.Adcockvale
13. Newton Park
14.Parsonshill
15.Greenacres
16.Greenacres Hospital
17.St Georges Hospital
18.Parts of Cotsworld
19.Richmond Hill
20.Parts of Schauderville
21.Linkside
22.Mill Park
23.Parts of Central
24.Mount Croix
25.Perridgevale
26.Deal Party
27.North End
28.Sydenham
29.Central
30.Parts of Gelvandale
31.Summerstrand
32.Forrest Hill
33.Seaview
34.Blue Horizon Bay
We sincerely apologise for any inconvenience this has caused.
WATER SHUTDOWN REQUIRED TO EXECUTE MAINTENANCE AT MOTHERWELL PUMPSTATION
Plant maintenance teams will be executing critical maintenance at the Motherwell pumpstation on Monday, November 22, 2021.
During the 36 hour shutdown period, there will be reduced water supply from Nooitgedagt Water Treatment Works.
The system will be augmented in an attempt to minimise disruptions however, residents must keep in mind that intermittent disruptions could still be experienced during this period.
Should residents reduce water consumption as indicated on the map in the link below, then supply should not be affected.
https://www.nelsonmandelabay.gov.za/assets/Page%20images/WATER/Targeted_restrictions_26_Oct_2021.png
UPDATE ON WATER SHUTDOWN FOR REPAIRS TO THE CHURCHILL BULK PIPELINE
The Municipality wishes to inform residents that some areas are experiencing water disruptions due to reservoir levels being extremely low.
This is because the reticulation system has not yet recovered due to the restrictions on abstraction.
The system will recover overnight and most residents should have water by the morning.
We sincerely apologise for the inconvenience caused.
Stage 1 loadshedding will commence tomorrow morning at 05H00 to 21H30.
Friday, 19 November 2021
*05H00-06H30: Group 3
*06H00-08H30: Group 4
*08H00-10H30: Group 5
*10H00-12H30: Group 6
*12H00-14H30: Group 7
*14H00-16H30: Group 8
*16H00-18H30: Group 9
*18H00-20H30: Group 10
*20H00-21H30: Group 11
All schedules available here and in the document library
UPDATE ON WATER SHUTDOWN FOR REPAIRS TO THE CHURCHILL BULK PIPELINE
The repair has been completed inside the 1295mm pipe, down a steep gradient of 400 meters.
A specialised trolley was manufactured so that teams could easily transport a load of about 200 kilograms up and down the pipe.
During the shutdown, reservior storage levels have depleted and due to the restrictions on abstraction, pumps cannot be run at maximum capacity to fill all storage reservoirs.
It will take a while for storage levels to increase and we therefore urge residents to continue using water sparingly.
UPDATE ON WATER SHUTDOWN FOR REPAIRS TO THE CHURCHILL BULK PIPELINE
The Municipality wishes to update residents that the team had experienced some challenges but are now busy installing the seal inside the pipeline.
Reservoir levels are still gradually declining with some of the critical reservoirs around 50%.
It is envisaged that repairs will be completed by 22:00 this evening. Curing will take 12 hours and the pipeline will be filled in the morning.
We urge residents to conserve water and avoid stockpiling.
We apologise for the inconvenience caused.
Water tankers have been deployed to the locations below:
1) Dawid Stuurman Airport
2) PnP, Summerstrand
3) Corner of Heugh Road and 7th Avenue
4) Spar, Humerail
5) Elizabeth Donkin Hospital
Kindly note that water tankers may leave to refill however, they will return to the above locations.
EMERGENCY WATER SHUTDOWN REQUIRED TO REPAIR BURST LEAK IN WALMER
The Municipality wishes to inform residents that an emergency water supply shutdown is required to repair a burst pipe in Walmer.
The shutdown will commence tomorrow, November 16th, 2021 at 08:00.
The areas that will be affected include:
- 1st Avenue to 7th Avenue, Walmer
- South End
- Forest Hill
- Humewood
- Higher part of Summerstrand
Water tanker positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We apologise for any inconvenience caused.
REMINDER OF WATER SHUTDOWN PLANNED FOR REPAIRS TO THE CHURCHILL BULK PIPELINE
Residents are hereby notified that a planned water shutdown will take place on November 16, 2021, to allow the Municipality to complete additional critical repairs to the Churchill Bulk supply pipeline.
The Churchill pipeline is over 50 years old, and its maintenance is a key component of the City's drought plan, which calls for the repair of water leaks in order to conserve the city's stressed water resources.
Before repairs begin, the reservoirs served by this pipeline will be filled, and a second, parallel pipeline will continue to feed these reservoirs during the shutdown.
The implication of shutting down one of the pipelines is that there will be much less water available for distribution; only about a third of what we normally provide.This is in fact in line with the limited volume that the Kromme system should provide.
Water outages can be avoided if everyone reduces their consumption as shown on the map in the link below.
If not, select reservoirs will run dry, and the distribution system will likely take more than two weeks to fully recover.
If this occurs, the following areas are likely to suffer from low pressure, water shortages, or disruptions:
1. Parts of Walmer
2. Walmer Heights
3. Walmer Downs
4. Greenshields Park
5. Mangold Park
6. Glen Hurd Park
7. Newton Park
8. Greenacres
9. Cotswolds
10. Parts of Schauderville
11. Linkside
12. Korsten
13.Mill Park
14. Parts of Central
15. Mount Croix
16. Perridgevale
17. Neave Township
18. North End
19. Sydenham
20. Deal Party
21. Gelvandale parts
22. Summerstrand
23. Forest Hill
24. Sea View
25. Blue Horizon Bay
26. Kini Bay
We will closely monitor the situation and provide water tankers if reservoir storage levels fall below the required levels.
Water tanker positions will be advertised on the NMBM website and social media pages, and more information can be obtained by calling the Service Delivery Call Centre at 0800 20 5050.
We urge residents to conserve water and avoid stockpiling.
https://www.nelsonmandelabay.gov.za/assets/Page%20images/WATER/Targeted_restrictions_26_Oct_2021.png
WATER SHUTDOWN PLANNED FOR REPAIRS TO THE CHURCHILL BULK PIPELINE
Residents are hereby notified that a planned water shutdown will take place on November 16, 2021, to allow the Municipality to complete additional critical repairs to the Churchill Bulk supply pipeline.
The Churchill pipeline is over 50 years old, and its maintenance is a key component of the City's drought plan, which calls for the repair of water leaks in order to conserve the city's stressed water resources.
Before repairs begin, the reservoirs served by this pipeline will be filled, and a second, parallel pipeline will continue to feed these reservoirs during the shutdown.
The implication of shutting down one of the pipelines is that there will be much less water available for distribution; only about a third of what we normally provide.This is in fact in line with the limited volume that the Kromme system should provide.
Water outages can be avoided if everyone reduces their consumption as shown on the map below.
If not, select reservoirs will run dry, and the distribution system will likely take more than two weeks to fully recover.
If this occurs, the following areas are likely to suffer from low pressure, water shortages, or disruptions:
1. Parts of Walmer
2. Walmer Heights
3. Walmer Downs
4. Greenshields Park
5. Mangold Park
6. Glen Hurd Park
7. Newton Park
8. Greenacres
9. Cotswolds
10. Parts of Schauderville
11. Linkside
12. Korsten
13.Mill Park
14. Parts of Central
15. Mount Croix
16. Perridgevale
17. Neave Township
18. North End
19. Sydenham
20. Deal Party
21. Gelvandale parts
22. Summerstrand
23. Forest Hill
24. Sea View
25. Blue Horizon Bay
26. Kini Bay
We will closely monitor the situation and provide water tankers if reservoir storage levels fall below the required levels.
Water tanker positions will be advertised on the NMBM website and social media pages, and more information can be obtained by calling the Service Delivery Call Centre at 0800 20 5050.
We urge residents to conserve water and avoid stockpiling.
Electrical service to Izinyoka, Veeplaas and the surrounding areas has been cut off due to emergency repairs to vandalised equipment at the Kwamagxaki substation.
Staff are working on restoring supply. No timeframe available.
Residents are encouraged to call 041 506 5500 to report vandalism on municipal property.
#SayNoToVandalism
#ItAffectsUsAll
PARTS OF DESPATCH MAY EXPERIENCE INTERMITTENT WATER DISRUPTIONS DUE TO MAINTENANCE WORK
The Municipality wishes to inform residents that due to maintenance work being carried out at the water reservoir that supplies Retief and Windsor Park, certain areas in Despatch may experience intermittent water interruptions.
Isolating valves are currently being replaced, and conditions are being closely monitored; it is expected that work can proceed as planned and water will be restored as soon as the work is completed.
Water tankers have been deployed to the locations below:
1. Van Der Spuy Street
2. Anton van Wouw Street
3. HF Verwoerd Drive
We apologise for any inconvenience this has caused.
UPDATE ON THE CHURCHILL PIPELINE SHUTDOWN
The Municipality wishes to update residents that the Churchill pipeline shutdown scheduled for today, November 9, 2021 has been postponed.
The postponement is a result of inclement weather causing a safety risk as the site is very remote and is accessible only via steep embankments.
The shutdown is provisionally scheduled for next week Tuesday, November 16, 2021.
Further communication will be released closer to shutdown.
The oil circuit breaker at the Brickmakerskloof substation tripped, affecting Walmer and surrounding areas.
Staff are attending to restoration of supply. No timeframe available.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
SERVICE DELIVERY CALL CENTRE TEMPORARILY OFFLINE DUE TO AN ELECTRICAL FAULT
November 6, 2021
The Municipality wishes to inform residents that the Service Delivery Call Centre is currently unavailable due to an electrical fault on-site.
Residents will be notified as soon as the centre is operational.
We apologise for any inconvenience this may have caused.
LOADSHEDDING:
Stage 2 load shedding will commence from 12H00.
Thursday, 11 November 2021
* 12H00 - 14H30: Groups 6, 11
* 14H00 - 16H30: Groups 7, 12
* 16H00 - 18H30: Groups 8, 13
* 18H00 - 20H30: Groups 9, 14
* 20H00 - 22H30: Groups 10, 15
* 22H00 - 00H30: Groups 11, 16
Friday, 12 November 2021
* 00H00 - 02H30: Groups 12, 17
* 02H00 - 04H30: Groups 13, 18
* 04H00 - 05H30: Groups 14, 19
All schedules
available at
https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library:
https://www.nelsonmandelabay.gov.za/documentslist?catID=58
Thanks
POWER OUTAGES AFTER LOAD SHEDDING
Please note that when a group / area has been switched off for load shedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a load shedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of load shedding.
INTERMITTENT WATER DISRUPTIONS EXPERIENCED IN KARIEGA
The Municipality wishes to inform residents that some areas are experiencing intermittent disruptions as the system is still recovering from the planned maintenance carried out yesterday.
There should be enough pressure in the system to start pumping water to the affected areas in the next 2 hours.The system will then gradually recover overnight.
The affected areas are:
1. Winterhoek Park
2.Strelitzia Park
3.Fairbridge Heights
4.Van Riebeeck Hoogte
Water tankers have deployed to the locations below:
1.Corner of Errol Avenue & Van Riebeeck Street
2.Daniel Pienaar high school, Daniel Pienaar drive
3.Muir High school, Sir Thomas Muir Drive
Tankers may leave to refill however, they will return to the locations above.
We apologise for the inconvenience caused.
A circuit breaker tripped at the Summerstrand Substation in Chelsea, affecting Summerstrand and South End.
Staff are working to re-establish supply. No timeframe available.
We apologise for any inconvenience this may have caused.
UPDATE ON THE PLANNED CRITICAL MAINTENANCE TAKING PLACE ON THE NMBM BULK WATER PIPELINE
The Municipality wishes to update residents that eight airvalves have been replaced and a valve bypass has been welded.
The pipeline is currently being filled up. It will take a few hours for the system fully recover.
We thank residents for their patience and support.
The Municipality wishes to inform residents that Uitenhage Rounds 53 and 59 will be delayed, affecting Scheepershoogte and Rosedale. Rounds will commence as soon as there is an available truck.
Except for Rounds 41 and 44, all Addo trucks are out. Affecting Motherwell NU 6, 7 and 9. Refuse will be collected tomorrow due to truck breakdowns.
All Harrower Road refuse trucks have been dispatched except for Round 26, affecting townhouses, flats, and businesses in Parsonshill, Perridgevale, Adcockvale, Newton Park and Sydenham. Rounds will begin as soon as trucks become available.
For a comprehensive refuse collection schedule please visit our website on www.nelsonmandelabay.gov.za
We apologise for any inconvenience this has caused and thank residents for their patience and support.
UPDATE ON THE PLANNED CRITICAL MAINTENANCE TAKING PLACE ON THE NMBM BULK WATER PIPELINE
Teams have drained the pipeline and have started work. Four of the eight air valves have already been replaced.
The Chelsea reservoir is currently on 57 percent. Residents are urged to use water sparingly to preserve the storage in order to avoid water disruptions.
The Dumbrody 11kV Oil Circuit Breaker at Aloes Substation tripped, affecting the Dumbrody (DUM) line and surrounding areas.
Staff are working on restoring supply. No timeframe available.
We apologise for any inconvenience this has caused.
CALL CENTRE AND IVR SERVICES ARE ONCE AGAIN FULLY OPERATIONAL
The Municipality wishes to update residents that the Accounts Call Center and the IVR services are now fully operational.
Residents can now log account queries by calling 041 506 5555 and access all IVR services on the Municipal App.
We thank residents for their patience.
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO CRITICAL MAINTENANCE WORK ON THE NMBM BULK WATER PIPELINE
The Municipality would like to notify residents that a planned water shutdown has been scheduled for Thursday, November 4, 2021.
Water disruptions may occur between Nooitgedagt Water Treatment Works and Chelsea reservoir due to maintenance work on the NMBM Bulk Water pipeline.
Teams have done preliminary work in order to shorten the outage.
The maintenance will include the replacement of several valves as well as the welding of a burst pipe.
Additionally, teams will take advantage of this time to replace bearings and seals at the Motherwell Pumpstation.
This will necessitate the complete shutdown of the Motherwell Pumpstation, resulting in water shortages if storage is depleted.
Water tanker positions will also be communicated via the NMBM website and social media pages, and can be enquired about by calling the Service Delivery Call Centre at 0800 20 5050.
Residents will be provided with regular progress updates.
Areas that may experience disruptions include:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
We apologise for the inconvenience caused.
URGENT ALERT!!!
ELECTRICITY FAULTS CALL CENTRE (041 506 5595) LINE TEMPORARILY UNAVAILABLE
November 2, 2021
Please be advised that the 041 506 5595 Electricity Faults Call Centre line is currently unavailable due to faulty air conditioning at the Eric Tindale Building, which has impacted the server.
Technicians will be on-site tomorrow morning to investigate and resolve the problem.
Until this issue is resolved, the Electricity Faults Call Centre can be reached at 041 374 4434.
We sincerely apologise for any inconvenience.
Coega 11kV Circuit Breaker tripped at Aloes substation, affecting Aloes, Coega, Hougham Park and surrounding areas.
Staff working to restore supply, no timeframe available.
Residents are encouraged to report electrical faults to 041 374 4434.
We apologise for the inconvenience caused.
ACCOUNTS CALL CENTRE AND IVR SERVICES TEMPORARILY OFFLINE
The Municipality wishes to advise residents that due to an challenge with the server room's air conditioning, all servers have been turned off to prevent damage.
As a result, the Accounts Call Center at 041 506 5555 and all IVR services are temporarily unavailable.
Technicians will be on-site tomorrow morning to investigate and resolve the problem.
We apologise for the inconvenience caused.
Eskom just implemented STAGE 2 load shedding as from 16:00 today (Tuesday, 2 November 2021) until 05:00 tomorrow (Wednesday, 3 November 2021)
Tuesday, 2 November 2021
16H00 - 18H30: Groups 14, 19
18H00 - 20H30: Groups 15, 1
20H00 - 22H30: Groups 16, 2
22H00 - 00H30: Group 17, 3
Wednesday, 3 November 2021
00H00 - 02H30: Groups 18, 4
02H00 - 04H30: Groups 19, 5
04H00 - 05H30: Groups 1, 6
All schedules available at https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library:
https://www.nelsonmandelabay.gov.za/documentslist?catID=58
POWER OUTAGES AFTER LOAD SHEDDING
Please note that when a group / area has been switched off for load shedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a load shedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of load shedding.
EMERGENCY WATER SHUTDOWN OF THE CHURCHILL PIPELINE POSTPONED
The Municipality would like to inform residents that the planned shutdown of the Churchill pipeline scheduled for Wednesday, November 3, 2021 has been postponed due to unforeseen circumstances.
The rescheduled date and time for this shutdown will be published later this week.
We sincerely apologise for any inconvenience.
EMERGENCY WATER SHUTDOWN OF THE CHURCHILL PIPELINE
The Municipality would like to inform residents that a 24-hour shutdown of the Churchill pipeline is required in order to perform critical leak repairs.
The shutdown will commence tomorrow, Wednesday, November 3rd, 2021. Water supply is expected to be restored tomorrow evening.
A critical joint fail will be repaired using a specialized seal. One of the two pipelines will be isolated which means the output will be reduced however, water will still be entering the supply zones.
Storage reservoirs will be filled and we anticipate that bulk water supply to be restored prior to storage levels being depleted.
We urge residents to use water only for essential purposes only during this period to prevent the depletion of storage levels.
The following areas may experience low pressure or water disruptions:
1. Parts of Walmer
2. Walmer Downs
3. Walmer Heights
4. Mangold Park
5. Glen Hurd
6. Newton Park
7. Greenacres
8. Parts of Cotsworld
9. Parts of Schauderville
10. Linkside
11. Mill Park
12. Parts of Central
13. Mount Croix
14. Perridgevale
15. Deal Party
16. North End
17. Sydenham
18. Central
19. Parts of Gelvandale
20. Summerstrand
21. Forrest Hill
22. Seaview
23. Blue Horizon Bay
The situation will be closely monitored, and water tankers will be made available should reservoir storage levels fall below a certain level.
Water tanker positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for any inconvenience.
ADS 11kV Circuit Breaker tripped at the Arlington substation, affecting Arlington, LovemorePark, Schoenmakerskop, and a section of Walmer.
Staff attending to restoring of supply, no timeframe available.
We apologise for the inconvenience caused.
We are aware that there is a power outage in Summerstrand. Artisans are working on-site to restore supply.
We apologise for any inconvenience this has caused.
Loadshedding stage 2
Friday, 29 October 2021
* 10H00 - 12H30: Groups 1. 6
* 12H00 - 14H30: Groups 2, 7
* 14H00 - 16H30: Groups 3, 8
* 16H00 - 18H30: Groups 4, 9
* 18H00 - 20H30: Groups 5, 10
* 20H00 - 22H30: Groups 6, 11
* 22H00 - 00H30: Group 7, 12
Saturday, 30 October 2021
* 00H00 - 02H30: Groups 8, 13
* 02H00 - 04H30: Groups 4, 14
* 04H00 - 05H30: Groups 5, 15
All schedules available at
https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library:
https://www.nelsonmandelabay.gov.za/documentslist?catID=58
Thanks
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
URGENT ALERT !!!
THE SERVICE DELIVERY CALL CENTRE WILL BE TEMPORARILY CLOSED ON FRIDAY, OCTOBER 29, 2021 FROM 10H00 TO 14H00 TO ALLOW FOR FUMIGATION.
The Municipality would like to inform residents that the Service Delivery Call Centre will be temporarily closed between 10H00 and 14H00 to allow for fumigation.
This complies with the COVID-19 workplace protocols established to protect call centre employees.
In the meantime, residents are encouraged to send their queries to waterleaks@mandelametro.gov.za or via the Municipal App.
We apologise for any inconvenience this has caused.
At Kragga Kamma substation, Walmer No. 2 circuit breaker has been turned off for emergency repairs being made to pole KKW 2#19, affecting a section of Walmer.
Supply will be restored as soon as possible. No timeframe available.
We apologise for any inconvenience caused.
PARTS OF KWANOBUHLE EXPERIENCING WATER DISRUPTIONS
Following the launch of the new Bloemendal /KwaNobuhle pipeline on Monday, water has been integrated into the lower parts of KwaNobuhle from Nooitgedagt Water Treatment Works.
Unfortunately, water supply has not reached some of the areas as intended and as a result, residents are experiencing intermittent disruptions.
Teams are currently on site troubleshooting the area and taking corrective actions. Water should be restored by this afternoon.
We apologises for the inconvenience caused.
URGENT ALERT!!!
SERVICE DELIVERY CALL CENTRE TEMPORARILY OFFLINE DUE TO LOADSHEDDING
October 28, 2021
The Municipality would like to inform residents that the Service Delivery Call Centre is currently offline due to load shedding.
We expect the Centre to be fully operational after the loadshedding slot at 10:30am.
In the meantime, residents can send their queries to waterleaks@mandelametro.gov.za or via the Municipal App.
We apologise for the inconvenience caused.
WED, 27 OCT 2021 - LOADSHEDDING STAGE INCREASE
STAGE 4 loadshedding will be implemented from 12H00 today, Wed, 27 Oct 2021 until Fri, 29 Oct 2021 at 05H00; thereafter STAGE 2 will continue until Sat, 30 Oct 2021 at 05H00.
Wed, 27 Oct 2021
12H00 - 14H30: Groups 16, 2, 7, 12
14H00 - 16H30: Groups 17, 3, 8, 13
16H00 - 18H30: Groups 18, 4, 9, 14
18H00 - 20H30: Groups 19, 5, 10, 15
20H00 - 22H30: Group 1, 6, 11, 16
22H00 - 00H30: Groups 2, 7, 12, 17
Thurs, 28 Oct 2021
00H00 - 02H30: Groups 3, 8, 13, 18
02H00 - 04H30: Groups 4, 9, 14, 19
04H00 - 06H30: Groups 5, 10, 15, 1
06H00 - 08H30: Groups 6. 11, 16, 2
08H00 - 10H30: Groups 7, 12, 17, 3
10H00 - 12H30: Groups 8, 13, 18, 4
12H00 - 14H30: Groups 9, 14, 19, 5
14H00 - 16H30: Groups 10, 15, 1, 6
16H00 - 18H30: Groups 11, 16, 2, 7
18H00 - 20H30: Groups 12, 17, 3, 8
20H00 - 22H30: Groups 13, 18, 4, 9
22H00 - 00H30: Group 14, 19, 5, 10
Fri, 29 Oct 202
00H00 - 02H30: Groups 15, 1, 6, 11
02H00 - 04H30: Groups 16, 2, 7, 12
04H00 - 05H00: Groups 17, 3, 8, 13
05H00 - 06H30: Groups 17, 3
06H00 - 08H30: Groups 18, 4
08H00 - 10H30: Groups 19, 5
10H00 - 12H30: Groups 1. 6
12H00 - 14H30: Groups 2, 7
14H00 - 16H30: Groups 3, 8
16H00 - 18H30: Groups 4, 9
18H00 - 20H30: Groups 5, 10
20H00 - 22H30: Groups 6, 11
22H00 - 00H30: Group 7, 12
Sat, 30 Oct 2021
00H00 - 02H30: Groups 8, 13
02H00 - 04H30: Groups 4, 14
04H00 - 05H30: Groups 5, 15
URGENT ALERT!!
THE SERVICE DELIVERY CALL CENTRE WILL BE TEMPORARILY OFFLINE FROM 22H00 TO 00H30.
The Municipality wishes to inform residents that the Service Delivery Call Centre will be temporarily offline from 22h00 to 00h30 due to loadshedding
During this time, residents can send their queries to waterleaks@mandelametro.gov.za or through the Municipal App.
We apologise for any inconvenience this may cause.
Cuyler 11kV Oil Circuit Breaker tripped at Nivensdrift substation, affecting a section of Uitenhage.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
Crockets Hope 11kV Oil Circuit Breaker tripped at Tembani substation, affecting MPK (Murray Park), SAL (St Albans) and a section of Greenbushes.
Staff are working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
Water tankers have been deployed and can be found at the locations below:
1) Kenako Mall / Dora Nginza
2) Helenvale Community Centre
3) Missionvale Community Hall
4) Soweto on Sea, Councillors office
5) KwaZakhele Police Station
6) Gelvandale Community Hall
7) Spar, Algoa Park
Kindly note that tankers may leave to refill however, they will return to the above locations.
CLARITY ON SHUTDOWN TO TAKE PLACE TODAY
We are aware that residents are confused about the shutdown noticed sent out yesterday. Two noticed were sent out and thereafter, the shutdown on the NMBM Bulk Water pipeline was postponed.
The shutdown for planned maintenance is still going ahead today and will affect the areas below:
1. Helenvale
2. Parts of Gelvandale
3. Parts of Gelvan Park
4. Young Park
5. Missionvale
6. Zwide
7. KwaZakhele
8. Veeplaas
9. Soweto on Sea
We apologise for the inconvenience caused.
URGENT ALERT !!!
SERVICE DELIVERY CALL CENTRE TEMPORARILY OFFLINE DUE TO A POWER FAILURE
October 27, 2021
The Municipality would like to inform residents that the service delivery call centre is currently offline due to a power failure that occured after loadshedding.
Residents are encouraged to turn off large appliances (stoves, geysers, pool pumps, heaters, and air conditioners) during loadshedding, as these high-power appliances typically consume a large amount of current when power is restored following loadshedding, putting a strain on the energy network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on but then off again after a few minutes.
In the meantime, we encourage residents to send their queries to waterleaks@mandelametro.gov.za or via the Municipal App.
We apologise for any inconvenience this has caused.
PLANNED WATER SHUTDOWN POSTPONED
Due to unforeseen circumstances, the City wishes to advise residents that the planned shutdown for October 27, 2021 has been postponed to the following week Wednesday, November 3, 2021.
A reminder notice will be sent via the NMBM social media platforms.
We appreciate the residents patience and support.
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO CRITICAL MAINTENANCE WORK ON THE NMBM BULK WATER PIPELINE.
The Municipality wishes to inform residents that a planned shutdown is scheduled for Wednesday, October 27, 2021.
Water disruptions may occur from Nooitgedagt Water Treatment Works to Chelsea reservoir due to maintenance work that will be carried out on the NMBM Bulk Water pipeline.
Teams are currently on-site doing preparatory work to reduce the shutdown duration. The maintenance will include the replacement of multiple valves and the welding of a burst.
Teams will also use this opportunity to replace bearings and seals at the Motherwell Pumpstation. This will necessitate the shutdown of the entire Motherwell Pumpstation, resulting in water shortages should storage be depleted.
Regular progress updates will be communicated. Water tanker positions will be advertised on the NMBM website and social media pages and can be enquired about by calling the Service Delivery Call Center at 0800 20 5050.
Areas that may be experiencing disruptions include:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
We apologise for the inconvenience caused.
Stage 2 loadshedding will be implemented from 09H00 to Saturday, 30 October 2021 at 05H00.
Wednesday, 27 October
2021
* 00H00 - 02H30: Groups 10, 15
* 02H00 - 04H30: Groups 11, 16
* 04H00 - 06H30: Groups 12, 17
* 06H00 - 08H30: Groups 13, 18
* 08H00 - 10H30: Groups 14, 19
* 10H00 - 12H30: Groups 15, 1
* 12H00 - 14H30: Groups 16, 2
* 14H00 - 16H30: Groups 17, 3
* 16H00 - 18H30: Groups 18, 4
* 18H00 - 20H30: Groups 19, 5
* 20H00 - 22H30: Group 1, 6
* 22H00 - 00H30: Groups 2, 7
Thursday, 28 October 2021
* 00H00 - 02H30: Groups 3, 8
* 02H00 - 04H30: Groups 4, 9
* 04H00 - 06H30: Groups 5, 10
* 06H00 - 08H30: Groups 6. 11
* 08H00 - 10H30: Groups 7, 12
* 10H00 - 12H30: Groups 8, 13
* 12H00 - 14H30: Groups 9, 14
* 14H00 - 16H30: Groups 10, 15
* 16H00 - 18H30: Groups 11, 16
* 18H00 - 20H30: Groups 12, 17
* 20H00 - 22H30: Groups 13, 18
* 22H00 - 00H30: Group 14, 19
Friday, 29 October 2021
* 00H00 - 02H30: Groups 15, 1
* 02H00 - 04H30: Groups 16, 2
* 04H00 - 06H30: Groups 17, 3
* 06H00 - 08H30: Groups 18, 4
* 08H00 - 10H30: Groups 19, 5
* 10H00 - 12H30: Groups 1. 6
* 12H00 - 14H30: Groups 2, 7
* 14H00 - 16H30: Groups 3, 8
* 16H00 - 18H30: Groups 4, 9
* 18H00 - 20H30: Groups 5, 10
* 20H00 - 22H30: Groups 6, 11
* 22H00 - 00H30: Group 7, 12
Saturday, 30 October 2021
* 00H00 - 02H30: Groups 8, 13
* 02H00 - 04H30: Groups 4, 14
* 04H00 - 05H30: Groups 5, 15
All schedules available at
https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library:
https://www.nelsonmandelabay.gov.za/documentslist?catID=58
Thanks
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
North Downs Substation oil circuit breaker tripped, affecting parts of Algoa Park.
Staff are working to restore supply, no timeframe available.
We apologise for any inconvenience this has caused.
Stage 2 loadshedding will be implemented from 18H00 tonight to 05H00 tomorrow morning.
Monday, 25 October 2021
* 18H00 - 20H30: Groups 14, 19
* 20H00 - 22H30: Groups 15, 1
* 22H00 - 00H30: Groups 16, 2
Tuesday, 26 October 2021
* 00H00 - 02H30: Groups 17, 3
* 02H00 - 04H30: Groups 18. 4
* 04H00 - 05H30: Groups 19, 5
All schedules available at https://www.nelsonmandelabay.gov.za/page/loadshedding
and in the document library: https://www.nelsonmandelabay.gov.za/documentslist?catID=58
St Benedict 11kV Oil Circuit Breaker tripped at Bethelsdorp substation, affecting Salsoneville, West End and surrounding areas.
Staff are working to restore supply; no timeframe available.
We apologise for the inconvenience caused.
At Bethelsdorp substation, the Bethelsdorp Mini OCB tripped, affecting Missionvale, a section of Algoa Park and the surrounding areas.
Staff are working to restore supply, no timeframe available.
We apologise for any inconvenience this may have caused.
POWER ALERT 1
Stage 2 loadshedding will be implemented till Monday in order to replenish emergency generation reserves for the week ahead.
Mon, 25 Oct
00:00-02:30 Group 5 & 10
02:00-04:30 Group 6 & 11
04:00-05:30 Group 7 & 12
The Jet Stores substation has been shut down owing to a fire damage that has affected a section of Govan Mbeki Avenue (Main St), Central and the surrounding areas.
Staff are working on restoring supply, however, there is no estimated timeframe.
We apologise for the inconvenience caused.
WATER DISRUPTIONS MAY BE EXPERIENCED IN PARTS OF THE CITY DUE TO A POWER FAILURE
The Municipality wishes to inform residents that a power failure in Motherwell has affected the booster pump station. This is currently preventing the transfer of water supply from Nooitgedagt Water Treatment Works to Chelsea reservoir.
Reservoir storage levels are dropping and this may result in residents experiencing water disruptions should storage be depleted before power supply is restored. There is no timeframe for when power supply will be restored.
Areas that may be experiencing disruptions include:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
We apologise for the inconvenience.
UPDATE ON THE ELECTRICAL OUTAGE AFFECTING THE MOTHERWELL BOOSTER PUMP
The Municipality would like to inform residents that all power to the Motherwell Booster Pumps has been restored.
However, unfortunately the pumping system from Nooitgedagt ran emplty and has to be filled up again before the booster pump stations can restart.
Should supply meet the demand, the system will recover overnight and no water disruptions will be experienced.
We urge residents to use water sparingly to ensure that the demand does not outweigh supply.
The Motherwell North line tripped at the Motherwell Main substation, affecting sections Motherwell NU12, NU29, and surrounding areas.
Staff are attending to restoration of supply, however at this stage there is no estimated time period for completion of the work.
We apologise for the inconvenience caused.
At Lorraine sub, Local CB tripped affecting Lorraine, Kamma Park, Lorraine outage also affecting KKT (Kragga Kamma Tee), TBU (Tembani / Butterfield) lines, Sherwood, THC (Theescombe) and SEA (Seaview) lines.
Staff attending to outage, no timeframe.
We apologise for the inconvenience caused.
Northdowns No1 66kV CB tripped at Ditchling substation, affecting Algoa Park, Yound Park, Marais Township, Gelvan Park, Shatterprufe, Cadles, Ferroform, Eveready, Livingstone Hospital, Willard and the surrounding area.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this may have caused.
UPDATE ON WATER DISRUPTIONS IN KWANOBUHLE DUE TO WORK DONE ON THE BLOEMENDAL / KWANOBUHLE PIPELINE
The reservoirs that supply KwaNobuhle have risen slightly, bringing some relief to low-lying areas.
At the moment, there is minimal water supply in high-lying areas due to limits on water abstraction from the Kouga dam.
Simultaneously, Water and Sanitation teams are currently working on the Bloemendal / KwaNobuhle pipeline tie-in. Which will water from Nooitgedacht.
The work is scheduled to be completed today. Following the completion of the work, the water supply will be opened, and the team will inspect the pipeline for leaks.
If no leaks are found, water will be supplied from Nooitgedacht to parts of KwaNobuhle.
We apologise for any inconvenience this has caused.
UPDATE ON WATER DISRUPTIONS IN KWANOBUHLE DUE TO WORK DONE ON THE BLOEMENDAL / KWANOBUHLE PIPELINE
Teams are currently working on the final section of the Bloemendal / Kwanobuhle Pipeline prior to the tie-in.
The tie-in, however, will take place tomorrow due to rain and other unforeseen circumstances.
We apologise for any inconvenience this may have caused.
WATER OUTAGES IN KWANOBUHLE AS A RESULT OF BLOEMENDAL/KWANOBUHLE PIPELINE WORK
The Municipality would like to inform residents that teams from Water & Sanitation are currently working on connecting the Bloemendal / KwaNobuhle Pipeline, and reservoirs 3 and 4 have been disconnected to facilitate the connection. Additionally, teams are attempting to accelerate the construction of this pipeline in order to bring water to KwaNobuhle from Nooitgedacht. As a result of the ongoing drought and limits placed on the Kouga Dam, there is not enough water being supplied to the area. Water trucks have been dispatched to the following areas: 1. Close to the Municipal Depot on Ponana Tini Road.
2. Corner Mondile Street and Ponana Tini Road.
The operation is expected to be completed by the end of the day, with water supply restored by tomorrow morning.
We apologise for any inconvenience this may have caused.
Lake Farm 6kV OCB tripped at Tembani substation, affecting Lake Farm, Butterfield, and Seaview Pumps.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
POWER ALERT 1
The Municipality wishes to inform residents that loadshedding was ceased at 05:00 today, as per a statement released by Eskom on Wednesday 13 October 2021. However, huge systemic risks exist, and loadshedding might be implemented at short notice.
PLANNED ELECTRICITY SHUTDOWNS for maintenance purposes.
Note: All are weather permitting.
Wednesday, 20 October 2021
Time: 8:30 - 16:00
Areas: Dickens Street, Hallack Road, Central
Please treat all installations as "LIVE"
Electricity & Energy Directorate:
Call Centre: 041 506 5595
Busbodies 6kV Circuit Breaker tripped at Cadles substation, affecting a section of Neave Industrial and surrounding areas.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
A SECTION OF UITENHAGE WITHOUT ELECTRICITY SUPPLY AS A RESULT OF THE VANDALISM OF THE MOSEL SUBSTATION
October 12, 2021
The Municipality wishes to inform citizens that due to damage and theft at the Mosel substation last night, a section of Uitenhage is without electricity.
17 substations throughout the Metro have been vandalised in the last two months, with earthing neutral bars, streetlight controls, oil circuit break controls, and transformer tails stolen. Nothing is spared by the thieves.
Residents are encouraged to call 041 506 5500 to report criminal activity in the vicinity of our substations.
Staff is repairing the damage at the Mosel substation; no timeframe given.
We apologise for the inconvenience caused.
#SayNoToVandalism #ItImpactsEveryone
The GIM 1/1 22kV Oil Circuit Breaker at Greenbushes Industrial substation tripped, affecting Greenbushes, Mission Road, and Kuyga.
Staff are working to restore supply, no timeframe available.
We apologise for the inconvenience caused.
We are aware of the power outage affecting a portion of KwaNobuhle. This is due to vandalism and cable theft.
Supply will restored in the morning, no timeframe available.
We would like to encourage residents to report acts of vandalism and criminal activity involving municipal property anonymously by calling 041 506 5500.
#SayNoToVandalism
#ItAffectsUsAll
Circuit Breaker at the Greenbushes Industrial substation tripped, affecting Mission Road, Kuyga and the surrounding area.
Staff are working on restoring supply; no timeframe available.
We apologise for the inconvenience caused.
At Summit substation, Gamtoos and Loerie 22kV lines switched off for emergency work.
Affecting Loerie, GVK(Vaalkrans), Gamtoos Pumps and NFL (Nocton Farms).
Staff are attending to restoration of supply. No timeframe available.
We apologise for the inconvenience caused.
SERVICE DELIVERY CALL CENTRE TEMPORARILY OFFLINE DUE TO LOADSHEDDING
October 9, 2021
The Municipality would like to inform residents that the service delivery call centre is currently offline due to loadshedding.
The generator has been activated, and we will be back soon; however, calls may take some time to activate.
In the meantime, we encourage residents to send their queries to waterleaks@mandelametro.gov.za or via the Municipal App.
We apologise for any inconvenience this has caused.
LOADSHEDDING:
Eskom confirm all loadshedding ceased until further notice. Supply to affected areas has been restored.
LEAK AT FAIRVIEW RESERVOIR CAUSES WATER DISRUPTIONS
The Municipality wishes to inform residents that due to a leak at the Fairview reservoir, Newton Park and Greenacres may experience water supply disruptions.
There is a team currently working on-site to repair the leak. It is envisaged that repairs should be completed and water supply will be restored by this evening.
Water tankers have been deployed to the locations below:
1. 2nd Avenue, Newton Park (near Dischem)
2.Greenacres Hospital
3. Moore Dyke sports field, Schauderville
We sincerely apologise for the inconvenience caused.
MFANASEKHAYA GQOBOSE CUSTOMER CARE CENTRE TEMPORARILY CLOSED
The Municipality wishes to inform residents that the Mfanasekhaya Gqobose (Old City Treasure) customer care centre is temporarily closed due to a strike outside the building.
However, the Customer Care Call Centre remains operational and may be reached at 041 506 5555 or by email at customercare@mandelametro.gov.za
Residents can also visit other Customer Care Centres that remain open.
We sincerely apologise for any inconvenience this has caused.
Swan, Woodpecker, Acacia, Penguin, and Waterworks substations have been shut down owing to vandalism.
Affecting Gamble, Rosedale and surrounding areas.
Staff are attending to restoration of supply, no estimated time period.
We apologise for any inconvenience this may have caused.
Residents are encouraged to call 041 506 5500 to report incidents of vandalism and criminal activities involving municipal property.
#SayNoToVandalism
#ItAffectsUsAll
WATER DISRUPTIONS EXPERIENCED IN PARTS OF DESPATCH
The team has completed the installation of two valves and is currently working on the strainer filter at Tulbach Reservoir.
Since the installation of the first valve was completed, the majority of households have noticed an improvement in their water pressure.
We apologise for any inconvenience this has caused and thank residents for their continued patience.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN PARTS OF DESPATCH
Maintenance teams are on-site but unfortunately, they are unable to carry out repairs as the burst is located under the HF Verwoerd bridge.
Isolating valves are currently being installed to isolate the burst pipe. Thereafter, an alternative water supply feed is being investigated to provide water while the repairs are being carried out. The alternative supply will only be open once the burst has been completely isolated.
Teams are excavating to find the pipeline along the railway line to install the 2nd isolation valve. The third isolation valve will be installed on the other side of the bridge and this also requires extensive excavation.
Contractors and NMBM plumbers are working on two separate sites to affect repairs and restore water supply. We are hopeful that water supply will be restored today.
As a temporary solution, water tankers have been deployed to the locations below:
1. Bree Street, Windsor Park
2. Paul Kruger Street, Heuwelkruin
3. Boom Street, Retief
4. Godolozi Street, KwaNobuhle
We sincerely apologise for the inconvenience caused and thank residents for their continued patience.
WATER DISRUPTIONS IN PARTS OF DESPATCH
Unfortunately, teams were unable to complete any repairs last night as a result of inclement weather, which made it difficult for them to determine the source of the leak.
Teams will be on site this morning to conduct additional investigations.
We would like to express our sincere apologies for the inconvenience caused this and encourage residents to continue to use water sparingly.
WATER DISRUPTIONS IN PARTS DESPATCH
The Municipality wishes to update residents that water disruptions are currently being experienced in parts of Despatch, namely Retief.
Unfortunately, the initial repair affected by the NMBM plumbers wasn’t successful and additional resources have been requested.
Should the materials (valves) be sourced, repairs should then be concluded by tomorrow afternoon.
We sincerely apologise for the inconvenience caused and encourage residents to use water sparingly.
UPDATE ON THE VANDALISED DITCHLING SUBSTATION
October 2, 2021
The Municipality would like to inform residents that repairs to the vandalised Ditchling substation will take longer than anticipated.
The work was scheduled to be completed by 18h00, however due to difficulties with oil pumping, the repairs will be delayed by four hours.
We apologise for any inconvenience this may have caused. #SayNoToVandalism #ItAffectsUsAll
Areas affected:
- Parsons Hill
- Mill Park
- Newton Park
- Glen Hurd
- North End
- Steytler Township
- Park Drive
- Mount Croix
- Greenacres
- Richmond Hill
- Kensington
- Sydenham
- Central
- North End
At Rowallan Park, 132/11kV transformers 1 and 2 tripped, affecting a considerable portion of Rowallan, Westbrook, Kabega Park and surrounding areas.
Standby staff are working to restore supply. No timeframe available.
Residents are encouraged to report electrical faults on 041 506 5595.
We apologise for the inconvenience caused.
WATER DISRUPTIONS EXPERIENCED IN DESPATCH DUE TO REPAIR ON THE CHATTY DIP
We are aware of the intermittent water disruptions affecting Despatch.
This is as a result of the repairs that were carried out on the bulk water delivery system on the Chatty dip. It was necessary to isolate the supply at the point where the burst occurred.
This has had an impact on the supply to Reservoir Hills, resulting in sporadic service interruptions.
The repair work at the Chatty dip has been completed, and the supply line has been re-opened to allow the Chatty reservoir to fill and supply to be pumped into Reservoir Hills.
According to current projections, water should be restored by tomorrow.
A list of available water tanker positions is available on the NMBM website and social media pages, and can also be enquired about by phoning the Service Delivery Call Center at 0800 20 5050.
We appreciate the residents' patience during this time and truly apologise for any inconvenience this has caused.
THE SERVICE DELIVERY CALL CENTRE WILL BE TEMPORARILY CLOSED ON FRIDAY, OCTOBER 1, 2021 IN ORDER TO ALLOW FOR FUMIGATION
September 30, 2021
The Service Delivery Call Centre will be temporarily closed between 12:30 and 16:00 on Friday 01 October 2021 to enable for fumigation as part of the workplace COVID-19 safety procedures.
Residents can send inquiries to waterleaks@mandelametro.gov.za or via the Municipal App during this time.
We thank the residents for their patience and cooperation and we apologise for any inconvenience this has caused.
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
Teams continued the repair work on-site during the course of today, however repair work had to be suspended as welding could not take place in the rain.
Repairs will resume immediately when the rain stops.
The Stanford Road booster pump station continues to pump around 71 Ml/D. The Chelsea reservoir level is currently around 18 percent, meaning that a considerable percentage of recovery has taken place.
Residents are urged to continue using water for essential use only as the high-lying areas will remain vulnerable while the system recovers.
We thank residents for their continued patience and sincerely apologise for the inconvenience caused.
WATER TANKER POSITIONS FOR THE WESTERN AREAS
September 29, 2021
Water tankers have been deployed to the locations below:
1) Rowan Street, Rowallan Park
2) Louis Dubb Old Age Home
3) Hunters Retreat Spar
4) Sherwood Spar
5) Roaming in Barcelona and Helenvale
6) Moore Dyke field, Schauderville
7) Linton Grange Pnp
8) Roaming Grogro area, Sherwood
Tankers may leave to refill, however they will return to the above locations.
Residents will be able to collect water at these locations until 21:00 this evening.
We sincerely apologise for the inconvenience caused and encourage residents to use water for essential purposes only.
Steve Biko, Sakhasonke Circuit Breakers tripped at Arlington substation, affecting a part of Walmer, Walmer Location.
There is no timeframe for staff to restore supply.
We apologise for any inconvenience this has caused.
Supply to the DLP (Driftsands / Lovemore Park) line has been cut off. Staff members are working on restoring supplies; there is no estimated time period.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Chelsea reservoir's water level has risen to a little beyond 10 percent of its capacity. Water supply should be available to all residents in the Western Areas.
Residents who are still experiencing water disruptions in the previously affected areas should contact the Service Delivery Call Centre at 0800 20 50 50 or via the NMBM App.
However, because there has not been sufficient time for storage to accumulate, the system remains vulnerable.
It appears that there is a strong demand on the system, according to our pressure and flow monitoring. In normal circumstances, the 82Ml/day flow rate would be sufficient to construct storage, but it is now being absorbed entirely by the reticulation system.
Furthermore, there is frequently a spike in demand in the morning as people prepare for the day ahead, which is worsened by the fact that the system has been nearly empty for such an extended period of time.
Consumers should avoid stockpiling because this will increase demand during peak periods.
We thank residents for their continued patience and sincerely apologise for the inconvenience caused.
Planned Electricity Shutdown
Date: Wednesday, 29 September 2021 (Weather permitting)
Time: 08:30 to 17:00
Affected Areas:
- Villiers Road
- Fordyce Road
- Prospect Road
- Heugh Road (7th to 8th Avenues)
Please treat all installations as "LIVE"
ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The burst pipe has been isolated and water supply is running through a second pipe allowing the system to fill up. As a result of these efforts, residents are starting to get water supply again.
The water pressure will also fluctuate, especially in the late afternoon and early evening due to the increase in demand. The pressure will stabilize later in the evening as demand decreases.
The repairs to the broken pipe in the Chatty riverbed is progressing and repairs are anticipated to be completed tomorrow evening.
As the NMBM water supply system remains to be vulnerable during the drought, citizens are requested to use water sparingly.
We sincerely apologise for the inconvenience caused.
WATER TANKER POSITIONS FOR THE WESTERN AREAS
Water tankers have been deployed to the locations below:
1) Roaming in Barcelona area
2) Roaming in Malabar area
3) Roaming in Gelvandale area
4) Roaming in Parkside area
5) Verdun Road, Checkers
6) Jose Pearson Hospital
7) Hunters Retreat Spar
8) Sherwood Spar
9) Welcome Avenue and Kragga Kamma Road, Theescombe
10) Moore Dyke field, Schauderville
Tankers may leave to refill, however they will return to the above locations.
Residents will be able to collect water at these locations until 21:00 this evening.
We sincerely apologise for the inconvenience caused and encourage residents to use water for essential purposes only.
WATER DISRUPTION UPDATE
The Municipality wishes to inform residents and businesses that the resevoir level at the Airport Zone has increased overnight to 15.99%, meaning that South End, Humewood and surrounding areas will now have water supply.
On the Chelsea zone, progress has been made overnight to isolate the damaged section of the pipeline. The pipeline has been drained and the excavation equipment delivered on site.
Yesterday afternoon on inspection of the whole pipeline, the teams discovered a pipe burst in the Chatty river.
This burst resulted in the pressure in the pipeline increasing and the pump station output was increased to 76 Ml/d. Chelsea reservoir is at 8.6% this morning.
A third pump has been started and the pump station output has increased to 88 Ml/d.
Water has started to recover to the lower parts of the zone, but the upper areas remain vulnerable.
With the morning usage, pressure is expected to drop and fluctuate during the day.
Water trucks will remain deployed until water is fully restored as some areas will continue to get intermittent supply.
Residents and businesses are requested to continue to use water only for essential use.
We apologise for the inconvenience caused.
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to update residents that ten (10) additional water tankers have been added to the 10 that has been there for the duration of today. This has been done to make sure that the City meets the demand. In total there are twenty (20) water tankers available.
These tankers have been deployed to the locations below:
1) Roaming in Malabar, Extension 6
2) Hunters Retreat Spar
3) Sherwood Spar
4) Verdun Road, Checkers
5) Welcome Street & Kragga Kamma Road, Theescombe
6) Louis Dubb Old Age Home
7) Van Der Kemp Street, Parkside
8) Sunridge Park Mall
9) Linton Grange PnP
Tankers may leave to refill, however they will return to the above locations.
Residents will be able to collect water at these locations until 21:00 this evening and resume again tomorrow from 05h00.
We sincerely apologise for the inconvenience caused and encourage residents to use water for essential purposes only.
UPDATE ON THE WATER DISRUPTIONS
The Municipality would like to inform residents that the water pressure at the Standford Road pump station has reduced significantly.
The technicians were able to fix a burst that was suspected to be the cause of the low pressure on the pumps. Although the pipe has been repaired and re-opened, the pressure has remained too low to allow for the installation of a third pump, since only roughly 60 million litres of water per day is being pumped to the western areas.
Water is still being supplied, but it is being used entirely by the lower-lying areas, leaving nothing for the higher-lying parts.
This is the third burst discovered since the pipeline's repair operations began. As a result, the repair period is considerably lengthy.
The teams are currently troubleshooting to determine whether or not there are any more serious issues. An update will be sent as soon as possible.
Water tankers have been deployed to the locations below:
1) Roaming in Barcelona.
2) Verdun Road, Checkers.
3) Airport.
4) Hunters Retreat Spar.
5) Sherwood Spar.
6) Schauderville Moore Dyke.
7) Roaming in Malabar, Extension 6.
8) Linton Grange PnP
9) Roaming in Gelvandale and Parkside
10) La Provinc, Old Seaview Road
We appeal to residents in the low-lying areas to please reduce their water consumption.
We would like to express our sincere apologies for any trouble this has caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to inform residents that the pipeline has been repaired and opened. The pumps are running and are pumping a flow of 65 million liters per day.
The maintenance teams have patrolled the lines and no major bursts or leaks were found. Therefore, the main reason for the reduced flow being pumped, can only be attributed to the higher than expected water demand on the supply system.
The maintenance teams will continue to check the major pipelines and the pump stations.
We sincerely apologise for the inconvenience caused and encourage residents to use water for essential purposes only.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to update residents that all repairs were completed successfully and are holding firm.
As indicated yesterday, the priming of the system is complete. This was done slowly to prevent any latent bursts. The bypass and valves are fully opened and about 80 mega litres per day is being pumped from East to West.
All western reservoirs have water from the overnight recovery and will continue to fill up during the day. Certain areas, especially those closer located to Greenbushes will have low pressure for an extended period.
We sincerely apologise for the inconvenience caused and encourage residents to use water for essential purposes only.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The teams have completed the second leak repair. No welding was required as the problem was not a seam line crack, but a slipped Viking Johnson (VJ) coupling that has since been tightened.
Teams are backfilling the soil that has been excavated from the site and will then start priming the pipe. The bypass will then slowly be opened at Stanford Road pumpstation.
Many reservoirs have run critically low and therefore, recovery will take place gradually overnight. Residents should have water supply by tomorrow morning.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
Water tankers have been deployed to the locations below:
1) Roaming in Barcelona.
2) Verdun Road, Checkers.
3) Hunters Retreat Spar.
4) Sherwood Spar.
5) Schauderville, Moore Dyke.
6) Roaming in Malabar, Extension 6.
7) Linton Grange PnP
8) Roaming in Gelvandale and Parkside
9) La Provinc, Old Seaview Rd
Kindly note that tankers may leave to refill however, they will return to the above locations.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to update residents that the repair to the initial burst was completed late last night.
Fixing of this leak was delayed as a result of a broken sewer line. Sewerage ran into the trench and had to be rerouted before work on the repair could continue.
Due to security risks, the repair team was forced to leave the site around 19:45. They are back on-site this morning and are currently replacing the soil that had been excavated to execute the repair. A second repair team and tractor loader backerhoe (TLB) has been requested to speed up the work.
The secondary leak is being excavated and it is suspected that there is a seam line burst. A welder will be brought on-site to repair the burst once the site is completely excavated.
Water tankers will be made available and their locations will be communicated on the NMBM Facebook and Twitter pages and can also be enquired about by calling the service delivery call centre at 0800 20 50 50.
We thank residents for their continued patience and apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
Water and Sanitation teams have nearly completed the repair of the innitial burst.
Teams are excavating a trench at the secondary leak in order to gain access to the pipe. Repairs will continue throughout the afternoon.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
Water tankers have been deployed to the locations below:
1) Checkers, Verdun Road
2) Hunters Retreat Spar
3) Sherwood Spar
4) Schauderville, Moore Dyke field
5) Kabega KFC
6) La Province, Old Seaview Rd
7) Roaming in Malabar, Extension 6
8) Roaming in Gelvandale and Parkside
Water tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The team repairing the burst have removed a repair coupling and this will be replaced with a full length pipe tomorrow morning.
Another leak has been discovered further down the pipeline and it is quite saturated. An excavator will be brought on-site tomorrow in order to continue with the repair of the leak.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
WATER DISRUPTIONS MAY OCCUR IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to inform residents that water disruptions may occur in the Eastern and Western suburbs due to a leak in the water transfer pipeline.
Teams are on-site isolating the section however, this will necessitate the shutdown of the booster pumps, resulting in water shortages if storage is depleted.
An update will be issued as soon as teams determine the extent of the damage.
The following areas may be affected:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
Water tankers have been deployed to the locations below:
1) Old Seaview Road, La Province
2) Rowan Street, Rowallan Park
3) Linton Grange PnP
4) Hunters Retreat Spar
5) Paterson High School, Schauderville
6) Roaming in Barcelona
Tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for the inconvenience caused.
Mount Road substation, Volkskas 6kV Oil Circuit Breaker tripped affecing sections of North End, Central and Govan Mbeki Avenue.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Northdowns substation, Banbury Circuit Breaker tripped affecting sections of Gelvandale and Malabar.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
URGENT ALERT!!!
URGENT SHUTDOWN OF THE RESERVOIR OUTLET PIPELINE THAT SUPPLIES EASTERN SUBURBS
The Municipality wishes to inform residents that the Water & Sanitation sub-directorate requires a temporary shutdown of the reservoir outlet pipeline that serves the Eastern Suburbs on Wednesday, September 22, 2021 at 08:00 in order to perform maintenance work.
Part of the maintenance work will include an installation of a reservoir zone meter.
The following areas will be affected:
1. Lovemore Heights
2. Providentia
3. Mount Pleasant
4. Salisbury Park
5. Walmer Heights
6. Miramar
7. Sardinia Bay
8. Deer Park
9. Old Seaview Road
10. La Provence
We sincerely apologise for any inconvenience this has caused.
Coega Village circuit breaker tripped at Aloes substation, affecting Aloes, Coega Village, Sityhotyholweni, CJP and St Georges Strand.
Staff is attending outage; there is no estimated timeframe for restoring supply.
We apologise for any inconvenience this may have caused.
Bethelsdorp, a mini-11kV oil circuit breaker tripped earlier, affecting Missionvale and Algoa Park.
Our artisans were chased away with guns while patrolling the line. If our artisans are unable to return to the area due to the threat to their lives, the line will be off until tomorrow.
We apologise for any inconvenience this may have caused.
The Municipality would like to inform residents that Struanway Depot refuse round 34 will not be completed today.
Bukani, Msengana, Tangayi, and Van der Kemp are among the areas affected.
Refuse collection in these areas will take place tomorrow, September 21, 2021.
Meanwhile, we implore residents not to leave their black bags and garbage bins outside, as they will be blown around by the wind and scattered by dogs.
Please visit our website at www.nelsonmandelabay.gov.za/refuse for a complete refuse collection schedule.
We apologise for any inconvenience this has caused.
A section of the THC line has been shut down for emergency repairs, affecting Theescombe , Lovemore Park, and the surrounding areas.
Staff are working to restore supply, no timeframe available.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
PLANNED WATER SHUTDOWN ON THE WALKER DRIVE PIPELINE
The Municipality would like to notify residents that a planned water shutdown on the Walker Drive pipeline will take place on Tuesday, September 21, 2021.
The 12-hour shutdown is required so that teams can replace a deteriorated, leaking air valve.
A bulk water meter will also be installed on the pipeline during this time.
We expect that the water supply will be restored by late Tuesday evening at the earliest.
Low water pressure or service disruptions may be experienced in the following areas:
1) Sherwood.
2) Ben Kamma and surrounding areas.
3) Lorraine, up to Luniville.
4) Theescombe.
5) Lakefarm.
We apologise for any inconvenience this may cause.
BREAK IN AT THE PARKS AND CEMETERIES OFFICES OVER THE WEEKEND
Thieves and vandals continue to devastate municipal infrastructure, causing the city to incur massive losses.
Another break-in occurred at the Parks and Cemeteries Offices over the weekend.
Vandalism is not only wreaking havoc on the City's finances, but it is also seriously impeding service delivery.
Residents are encouraged to call 041 506 5500 to report acts of vandalism and criminal activity involving municipal property.
#SayNoToVandalism
#ItAffectsUsAll
The Banbury 6kV Oil Circuit Breaker at Northdowns substation tripped, affecting a large area of Algoa Park.
Staff are working to restore supply; no timeframe is available.
We apologise for any inconvenience this has caused.
TDS Circuit Breaker tripped at Tembani substation, affecting Tembani, De Staff, and Murray Park.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
SERVICE DELIVERY CALL CENTRE TEMPORARILY CLOSED DUE TO A REPORTED COVID-19 CASE
SEPTEMBER 16, 2021
The Municipality wishes to inform residents that, due to a reported COVID-19 case, the Service Delivery Call Centre will be temporarily closed until Friday, September 17, 2021, at 18:00.
Before staff can return safely to call centre offices, the premises must be properly fumigated and all other work place COVID-19 protocols followed.
The fumigation team can only assist us tomorrow afternoon therefore, operations at the centre can only resume at 18:00.
During this time, residents can send queries to waterleaks@mandelametro.gov.za or use the Municipal App.
We thank the residents for their patience and cooperation, and we apologise for any inconvenience this has caused.
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
The repair was completed last night, and one of the reservoirs was already filling up this morning.
Once the reservoir reaches sufficient capacity, water will be pumped to higher-lying reservoirs serving Scheepershoogte, Valleisig, Winterhoek Park, parts of Fairbridge Heights, Strelitzia Park, Vanes Estate, and Rosedale.
However, there is still a leak where the pipe was repaired, necessitating another shutdown of the pipeline.
We hope that there will be enough time to fill reservoirs in advance.
We apologise for any inconvenience this has caused.
THE SERVICE DELIVERY CALL CENTRE WILL BE CLOSED TEMPORARILY ON FRIDAY, SEPTEMBER 17, 2021, BETWEEN 14H00 AND 18H00 TO ALLOW FOR DECONTAMINATION OF THE PREMISES
September 16, 2021
The Municipality wishes to inform residents that the Service Delivery Call Centre will be temporarily closed on Friday, September 17, 2021, between 14:00 and 18:00 to allow for decontamination in accordance with COVID-19 work place protocols.
During that time, residents can submit queries via email to waterleaks@mandelametro.gov.za or via the Municipal App.
Operations at the centre are scheduled to resume at 18:00.
We appreciate the residents' patience and cooperation and apologise for any inconvenience this has caused.
PLANNED ELECTRICITY SHUTDOWN
Date: Thursday, 19 September 2021 (Weather permitting)
Time: 07:00 - 18:00
Affected areas:
- Govan Mbeki Street
- Chapel Street
- Western Road, Centrak
Please treat all installations as "LIVE"
Electricity Call centre - 041 506 5595
PLANNED ELECTRICITY SHUTDOWN
Date: Thursday, 16 September 2021 (Weather permitting)
Time: 08:30 - 18:00
Affected areas:
- Fettes Road
- York Road
- Harrower Road, North End
Please treat all installations as "LIVE"
Electricity Call centre - 041 506 5595
URGENT ALERT!!!
EMERGENCY WATER SHUTDOWN OF THE CHURCHILL PIPELINE
The Municipality would like to inform residents that a 12 hour shutdown of the Churchill pipeline is required in order to perform critical leak repairs.
The shutdown will commence on Thursday, September 16th, 2021, and water supply is expected to be restored on end of business Thursday, September 16th, 2021.
Storage reservoirs will be filled, however, the City anticipates bulk water supply to be restored prior to storage levels being depleted.
We urge residents to use water only for essential purposes during this period to prevent the depletion of storage levels.
The following areas may experience low pressure or water disruptions:
1. Parts of Walmer
2. Walmer Downs
3. Walmer Heights
4. Mangold Park
5. Glen Hurd
6. Newton Park
7. Greenacres
8. Parts of Cotsworld
9. Parts of Schauderville
10. Linkside
11. Mill Park
12. Parts of Central
13. Mount Croix
14. Perridgevale
15. Deal Party
16. North End
17. Sydenham
18. Central
19. Parts of Gelvandale
20. Summerstrand
21. Forrest Hill
22. Seaview
23. Blue horizon bay
The situation will be closely monitored, and water tankers will be made available if reservoir storage levels fall below a certain level.
Water tanker positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for any inconvenience.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
The 700mm diameter pipeline is still being repaired. Overnight rain had temporarily hampered the repairs, forcing the teams to complete the preliminary work away from the site.
They are now back on site, and repairs are being carried out. We anticipate that the repairs will be completed tomorrow morning if there are no further disruptions.
The pipes will then be primed and pressurised. It is expected that water supply will be restored around midday.
Water tankers will be deployed in the same places as before.
We sincerely apologise for any inconvenience this has caused.
Oil Circuit Breaker tripped at the Perl Road substation, affecting a section of Neave Industrial and the surrounding areas.
Staff are working to restore supply, no timeframe.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
Teams worked until late last night but were forced to stop due to the rain, which hampered the repair.
There are no surfaced roads up to the repair point, making access extremely difficult, and safety must be taken into account at all times.
The burst is in a very flat area, which lengthens the time it takes to scour the pipe empty.
While the burst section is being cut out on-site, teams are preparing the repair section off-site.
We will continue to work on the repairs throughout the day as long as the weather permits.
To deal with the conditions and avoid further delays, efforts have been made to secure additional staff, plant, and equipment.
It is expected that repairs will continue for the majority of the day, and that water will most likely not be restored until Wednesday morning.
Water tankers have been deployed to the locations below:
1) Corner of Dirk Street & Van Riebeeck Street, Van Riebeeck Hoogte.
2) Daniel Pienaar Road.
3) Sir Thomas Muir Drive, Muir College.
4) Hexrivier Road.
5) Trucks at Logistics park.
6) Trucks roaming high lying areas Rosedale.
Please accept our apologies for the inconvenience.
URGENT ALERT !!!
DUE TO A COVID-19 CASE, THE SERVICE DELIVERY CALL CENTRE WILL BE TEMPORARILY CLOSED TODAY AT 14H00.
September 12, 2021.
The Municipality would like to notify residents that the Service Delivery Call Centre will be temporarily closed today at 14H00 due to a reported COVID-19 incident.
The Centre will reopen on Monday, September 13, 2021, at 14H00, after all work place COVID-19 protocols have been met.
Fumigation is scheduled to begin tomorrow at midday.
Service delivery related queries can still be reported via the Municipal App or emailed to waterleaks@mandelametro.gov.za.
We apologise for any inconvenience this has caused.
At Neave Substation, Transformers 1,2,3,4 tripped affecting Neave Industrial, Livingston, Ferguson, Korsten and surrounding areas.
Staff are attending attending to fault, no timeframe.
We apologise for the inconvenience caused.
URGENT ALERT !!!
UPDATE ON THE REPAIR OF THE SUMMIT PIPELINE
The Municipality is pleased to inform residents that the specialised repair on the Summit 1200mm diameter pipeline was completed successfully.
As part of the work, a leaking pipeline joint was repaired using specialist internal repair methods.
All work has been completed on time, and the adhesive is currently curing.
As soon as the adhesive has set to an acceptable standard, the pipeline will be primed.
Residents are encouraged to report all water leaks to the service delivery call centre at 0800 20 50 50, email waterleaks@mandelametro.gov.za or use the Municipal application.
#SaveWaterNow
#EveryDropCounts
URGENT ALERT!!!
PLANNED WATER SHUTDOWN OF THE SUMMIT/LOERIE PIPELINE TO REPAIR CRITICAL LEAKS
The Municipality wishes to inform residents that a 48-hour shutdown of the Summit pipeline is required in order to perform critical leak repairs.
The shutdown will commence on Wednesday, September 8, 2021, and water supply is expected to be restored on Friday, September 10, 2021.
Storage reservoirs will be filled, but there is a chance that they will be depleted before the water supply is restored. Therefore, we urge residents to use water for essential purposes only during this period.
The following areas may experience low pressure or water disruptions:
1. Connections directly off the Summit pipeline
2. Van Staadens Village
3. Parts of Greenbushes
4. Parts of St. Albans
5. KwaNobuhle
6. Woodridge
The situation will be closely monitored, and water tankers will be made available if reservoir storage levels fall below a certain level.
Water tanker positions will be communicated on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 50 50.
We sincerely apologise for any inconvenience.
At Arlington substation, ADS 11kV OCB tripped affecting Arlington, Driftsands, Lovemore Park and Schoenmakersop.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
The Ernest Skhosana 11kV Oil Circuit Breaker at Matomela substation tripped, affecting Kwazakhele and parts of New Brighton.
Operators are working to restore supply ; no timeframe available.
We apologise for any inconvenience this has caused.
The Paterson substation was turned off due to a fire, affecting a section of North End and its surroundings.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
Jersey and Ashurst substations are still down, affecting a section of Central and its surroundings.
Staff are working to restore supply, no timeframe available.
We apologise for any inconvenience this has caused.
Oil circuit breaker at Mabandla substation tripped, affecting Mabandla, Kwanobuhle, and the surrounding areas.
Operators are hard at work tracing the source of the problem. There is no timeframe available.
We apologise for any inconvenience this has caused
RMU 11kV Oil Circuit Breaker tripped at Bloemendal substation, affecting a section of Bloemendal and surrounding areas.
Staff are working to restore supply, no timeframe .
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
UPDATE ON THE CHURCHILL PIPELINE SHUTDOWN
The Churchill pipeline has slowly filled up through small bypass valves which have allowed the teams to open the larger valves safely.
Water has already reached Emerald Hill reservoir and it is currently at 2.6%. Low-lying areas should start to notice a recovery.
The system will fill up overnight and high-lying areas should have water supply by tomorrow morning.
We sincerely apologise for any inconvenience caused.
URGENT ALERT!!!
MFANESEKHAYA GQOBOSE (OLD CITY TREASURER) CUSTOMER CARE SERVICE CENTRE CURRENTLY CLOSED DUE TO STRIKING CONTRACTORS
The Municipality would like to inform residents that the customer care service office at the Old City Treasurer/Mfanesekhaya Sekhaya Gqbose building is currently closed due to contractor unrest outside the building.
Residents are encouraged to use any of the other customer care centres.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT!!!
UPDATE ON THE CHURCHILL PIPELINE SHUTDOWN
Water tankers have been deployed to the locations below:
1) Builders Warehouse Walmer Heights
2) Newton Park Spar
3) Humerail Spar
4) Corner of Webber & Gladstone Street, South End
5) Summerstrand PnP
6) William Street, Cotswold
7) Greenacres / Dischem
8) Corner of 7th Avenue & Heugh Road, Walmer
9) Mill Park / Linkside at the Councillor's office
10) Bennett Street, Sidwell
11) Lennox Street, Mount Croix
12) Jarman Hall, Korsten
Kindly note that these tankers may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for any inconvenience caused.
URGENT ALERT!!!
UPDATE ON THE SHUTDOWN AT THE CHURCHILL PIPELINE
The teams have completed the internal repairs and have exited the pipeline. The repair requires twelve hours to cure before the pipeline can be primed.
During this time, the access points will be closed and bolted up to replace some minor valves on the pipeline.
Priming of the water pipelines will start around 09:00 tomorrow morning and water supply will start coming in by tomorrow evening.
It is important to remember that this is dependent on the water consumption of residents as the recovery could be prolonged due to continued high water demand.
Water tankers have been deployed to the locations below:
1) Builders Warehouse, Walmer.
2) Humerail Spar.
3) Allan Drive, Mangold Park.
4) Newton Park Spar.
Kindly note that water tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT!!
UPDATE ON THE SHUTDOWN AT THE CHURCHILL PIPELINE
The 1200mm pipeline was successfully scoured and safety conditions were met for the team to enter the pipeline internally to execute repairs.
At this stage the repair job is still on schedule for the water to be restored on Wednesday morning however, it is foreseen that some higher lying areas could start experiencing disruptions later today.
The situation will be monitored and water tankers will be made available should these areas start to experience disruptions. Water tanker positions will be communicated throughout social media and can also be enquired from the Service Delivery call centre at 0800 20 5050.
The Municipality wishes to inform residents that refuse collection will be delayed in the following areas:
McNaughton, Rosedale
Mountainview
Motherwell Nu 10 and Part Nu 2
Refuse collection in these areas will begin as soon as trucks become available.
We apologise for the inconvenience caused.
At Bloemendal substation, West OCB tripped affecting a section of Bloemendal and surrounding areas.
Staff are attending to restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
URGENT ALERT!!
PLANNED WATER SHUTDOWN OF THE CHURCHILL PIPELINE TO REPAIR CRITICAL LEAKS
The Municipality would like to inform residents that a 48-hour shutdown of the Churchill pipeline is required in order to perform critical leak repairs.
Preparatory work was done in anticipation of the shutdown in order to shorten its duration. The shutdown will occur on Monday, August 30th, 2021, and water supply is expected to be restored on Wednesday, September 1st, 2021.
Storage reservoirs will be filled, but there is a chance that they will be depleted before the water supply is restored. Therefore, we urge residents to use water only for essential purposes only during this period.
The following areas may experience low pressure or water disruptions:
1. Parts of Walmer
2. Walmer Downs
3. Walmer Heights
4. Mangold Park
5. Glen Hurd
6. Newton Park
7. Greenacres
8. Parts of Cotsworld
9. Parts of Schauderville
10. Linkside
11. Mill Park
12. Parts of Central
13. Mount Croix
14. Perridgevale
15. Deal Party
16. North End
17. Sydenham
18. Central
19. Parts of Gelvandale
20. Summerstrand
21. Forrest Hill
The situation will be closely monitored, and water tankers will be made available if reservoir storage levels fall below a certain level.
Water tanker positions will be advertised on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for any inconvenience this has caused.
T12 22kV and T11 6.6kV Oil Circuit Breakers tripped at Deal Party substation, affecting Deal Party and surrounding areas.
Staff are working to restore supply; no timeframe available.
We apologise for the inconvenience caused.
At Aloes substation, Wells Estate No1 and No2 11kV OCBs tripped affecting Bluewater Bay, surrounding area.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS DUE TO AN ELECTRICAL SHUTDOWN
Following the completion of Eskom's electrical maintenance in the area, work at the Nooitgedagt Water Treatment Works has begun.
The reservoirs are depleted, and approximately 150 kilometers of bulk pipelines must be filled before the booster pump station can be started up.
If storage is depleted before the system has filled up, the following areas may be impacted:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Helenvale
20. Chatty
21. Northern Areas
22. Reservoir Hills
23. Despatch
Water tankers will made be available, and their locations will be communicated on the NMBM's Facebook and Twitter pages and can also be enquired about by calling the service delivery call centre at 0800 20 5050.
FCR 22kV Oil Circuit Breaker tripped at Fitchets Corner substation, affecting Fitches Corner / Rocklands.
Staff are on the scene repairing the problem. No timeframe available.
We apologize for any inconvenience this has caused.
URGENT ALERT !!!
UPDATE ON PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS DUE TO AN ELECTRICAL SHUTDOWN
Water tankers have been deployed to the locations below:
1) Rowallan Park, Rowan Street
2) Hunters Retreat Spar
3) Roaming in Malabar
4) Sherwood Spar
5) Kamma Park Checkers
6) Theescombe, Welcome Street
7) Sunridge Park Shopping Mall
8) Roaming in Helenvale
9) Kabega Park KFC
10) Linton Grange PnP
11) Roaming in Cotswold / Schauderville
Kindly note that these tankers may leave to refill however, they will return to the above-mentioned locations.
At Bloemendal substation , West No2 11kV Oil Circuit Breaker tripped affecting Jacksonville and surrounding areas.
Staff to commence with restoration of supply as soon as possible.
We apologise for the inconvenience caused.
URGENT ALERT!!!
WATER DISRUPTIONS MAY OCCUR IN PARTS OF THE CITY DUE TO A PLANNED ELECTRICAL SHUTDOWN
The Municipality would like to inform residents that Eskom will have an emergency electricity shutdown in the Nooitgedagt area for critical repairs. This work is required to avoid much longer disruptions if the equipment fails unexpectedly
The Nooitgedagt Water Treatment Works, which supplies more than half of the Metro's water, will be affected by the shutdown.
The shutdown will take place tomorrow, August 24, 2021, from 07:00 to 17:00.
It is expected that some areas will be affected.
Water service will be restored as soon as power is restored.
If storage is depleted before the electricity is generated, the following areas may be impacted:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
Water tankers will be made available and their locations will be communicated on the NMBM Facebook and Twitter pages and can also be inquired about by calling the service delivery call centre at 0800 20 5050.
An electrical outage caused by a cable fault has affected sections of Central, South End, and Walmer served by the Russell Road substation.
Staff are working to restore supply, no timeframe.
We apologise for any inconvenience this has caused.
URGENT ALERT !!!
ATER PRESSURE BEING LOWERED IN AN EFFORT TO REDUCE WATER WASTAGE
The Municipality would like to inform residents and businesses that as part of the drought interventions currently underway, water pressure in the reticulation system will lowered.
This is being done to reduce water wastage.
Residents will notice the lowering of water pressure especially during the high-water usage periods of the day.
We are in a drought. We therefore urge residents and businesses to use water sparingly.
Save water now to avoid dry taps.
#WeAreInaDrought
#SaveWaterNow
#EveryDropCounts
URGENT ALERT !!!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
Water supply to the Northern areas, Khayamnandi and Despatch has been re-established.
The water pressure in the bulk supply pipeline to the Western areas has increased, suggesting that the system is full.
Residents are encouraged to continue using water sparingly as the Chelsea reservoir has not started filling up yet and from 5pm the demand is expected to increase. It is expected that the Chelsea reservoir recovery will still take a few days.
We sincerely apologise for any inconvenience this has caused.
ALERT!!!
SERVICE DELIVERY CALL CENTRE TEMPORARILY CLOSED TO ALLOW FOR DECONTAMINATION.
August 20, 2021
The service delivery call centre was temporarily closed at 14:00 to allow for decontamination in accordance with COVID-19 work place protocols.
The centre's operations will resume at 18:00.
In the interim, people are encouraged to send their queries to waterleaks@mandelametro.gov.za or alternatively utilize the Municipal App.
We appreciate the patience and cooperation of the residents and apologize for any inconvenience this has caused.
URGENT ALERT !!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
Water tankers have been deployed to the locations below:
1) Verdun Road, Checkers
2) Rowan Street, Rowallan Park
3) Roaming in Helenvale
4) Roaming in Ward 36
5) PnP Linton Grange
6) Roaming in Gelvandale, Ward 10
7) Roaming in Malabar
8) Hunters Retreat Spar
9) Sherwood Spar
10) Roaming in Marikana
11) Roaming in Grogro
12) Roaming in Jaagsvlakte
Kindly note that water tankers may leave to refill however, they will return to the above-mentioned locations.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT !!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
After the repair was completed and the pipe was primed, the reservior started filling up. A trip then occured at Stanford Road pump station, causing residents who had water supply to lose supply once again.
Maintenance teams are on site and pumps are currently running again however, this has further delayed water supply being restored.
Chelsea reservoir is depleted and water supply is doing a delicate balancing act due to the drought. The pumps must run 24 hours a day, 7 days a week to keep up with the current demand.
As soon as the pumps are back to full supply, water will be restored this morning to those areas that had water before the trip occured.
We sincerely apologise for any inconvenience this has caused.
SERVICE DELIVERY CALL CENTRE IS CURRENTLY RECEIVING A HIGH VOLUME OF CALLS
The Municipality would like to inform residents that the service delivery call centre is currently receiving a high volume of calls as a result of the current water outages.
This means that calls may take longer than usual to be answered.
Kindly note that the call centre is also understaffed.
We encourage residents to email complaints or questions to waterleaks@mandelametro.gov.za or use the Municipal App to log complaints.
We apologise for any inconvenience this has caused.
URGENT ALERT !!!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
Water tankers have moved to the following locations:
1) West End Clinic / Hall
2) Jacksonville, Stanford & Mpuku Street
3) Linton Grange PnP
4) Hunters Spar
5) Sherwood Spar
6) KwaNoxolo Community Hall
7) KwaMagxaki Engen garage
8) Roaming in Barcelona / Helenvale
9) Roaming in Bloemendal Extension 22
10) Roaming in eZinyoka
11) Parson's Hill, SABC
12) Roaming in Gelvandale, Ward 10
13) Arcadia, Rensburg Street
14) Booysens Park Drive
15) Cleary Park Mall
Please note that tankers may leave these locations to fill up, however, they will return to the above-mentioned locations.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT !!!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
Following the completion of the temporary repair, the system is still busy filling up however, this will take most of the day.
Lower lying areas should begin receiving water by late afternoon today however, higher and remote areas may only receive water on Thursday and Friday.
In the meantime, water tankers will be stationed at the following locations:
1) Hunters Retreat Spar
2) Sherwood Spar
3) Booysens Park Community Hall
4) Roaming in Malabar
5) Verdun Road, Checkers
6) Roaming Kleinskool
7) Roaming in Cleary Estate
8) Cotswold Hoepoe Street
9) Rowen St Rowallan Park
10) Theescombe Welcome Street
11) Kwamagxaki Engen garage
12) Sunridge Park Mall
13) Roaming in West End
Please note that tankers may leave these locations to fill up, however, they will return to the above-mentioned locations.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT !!!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
The temporary repair has been completed and staff will now start priming the pipe again. This is a large system that needs to be filled up and this will take some time.
Lower lying areas should begin receiving water by tomorrow afternoon however, higher and remote areas may only receive water on Thursday and Friday.
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON A BULK WATER PIPELINE IN IBHAYI
The Ibhayi bulk water pipeline burst is still being repaired. The leaking pipe has been located, and the water has been drained. An assessment of the damage has been completed, and it has been determined that permanent repair will take too long to complete.
Given the foregoing, it has been decided that temporary repairs will be made in order for water to be restored as soon as possible. This repair is expected to be completed by tonight.
Lower lying areas should begin receiving water by tomorrow afternoon if all goes well; however, higher and remote areas may only receive water on Thursday and Friday.
Large sections of the Metro are currently affected, and all available tankers have been deployed; however, it is difficult to confirm exact locations because most tankers are required to move from point to point due to the magnitude of the areas that must be covered.
URGENT ALERT!!!
UPDATE ON THE WATER DISRUPTION IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON THE BULK WATER PIPELINE
August 17, 2021
The repairs to the burst water pipe in Ibhayi are still ongoing, and it is expected that they will be completed by tonight.
Only then can the system be refilled and the water supply restored.
In the meantime, water tankers will be stationed at the following locations:
1) Hunters Spar
2) Sherwood Spar
3) Booysens Park Comm Hall
4) Malabar area
5) Verdun Rd Checkers
6) Kleinskool area
7) Cleary Estate
8) Cotswold Hoepoe St
9) Rowen St Rowallan Park
10) Theescombe Welcome St
11) Kwamagxaki Engen garage
12) Sunridge Park mall
13) West End area
We apologise for the inconvenience caused.
URGENT ALERT
UPDATE ON THE PLANNED WATER DISRUPTIONS IN PARTS OF THE CITY CAUSED BY A PIPE BURST ON BULK WATER PIPELINE
The bulk water pipeline in Ibhayi is still being repaired. However, there is a delay in repairs due to the difficulty posed by the burst's location.
The bulk water pipeline burst is located in a river bed, causing the repair to be delayed due to the difficulty in accessing the site.
There is no other source of supply, and reservoir storage levels are critically low. Bloemendal reservoir has already been depleted, and Chatty and End Street reservoirs are expected to be depleted overnight.
As a result, the following additional areas will be impacted:
1.Jachtvlakte
2.Joe Slovo West
3.Khayamnandi
4.Reservoir Hills
5.Despatch
Water tankers have been and will continue to be deployed as needed in affected areas.
If everything goes as planned, teams should be able to access and repair the pipe tomorrow, and supply could be restored as early as tomorrow night.
We sincerely apologise for any inconvenience this has caused.
Lorraine substation, Wessel Swart Circuit Breaker tripped affecting sections of Lorraine, Overbaakens, Springfield, and Charlo.
The ADS line at Arlington substation will be turned off at 10:00 a.m. for emergency work affecting Driftsands, Schoenmakerskop, and Lovemore Park.
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO A PIPE BURST ON A BULK WATER PIPELINE
August 15, 2021
The Municipality wishes to inform residents that a pipe burst has occured on a bulk water pipeline in Ibhayi which transfers water to the Western and Northern areas.
Teams have isolated the pipeline and work has started on site. There is currently still water in the storage reservoirs. Residents are requested to use water sparingly so that storage is not depleted before the repairs are completed.
The following areas may be affected if storage is depleted before the water supply is restored:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
Water tankers will be made available and their locations will be communicated on the NMBM Facebook and Twitter pages and can also be inquired about by calling the service delivery call centre at 0800 20 5050.
We apologise for any inconvenience caused.
ADS Circuit Breaker tripped at Arlington substation, affecting Driftsands, Lovemore Park, and Schoenmakerskop.
Staff are attending to fault. There is no estimate for when supply will be restored.
URGENT ALERT!!!
THE SERVICE DELIVERY CENTRE WILL BE TEMPORARILY OFFLINE BETWEEN 10H00 TO 12H30 ON FRIDAY, AUGUST 13, 2021.
August 12, 2021
The Municipality wishes to inform residents that the service delivery call centre will be unavailable on Friday, August 13, 2021, between 10 a.m. and 12:30 p.m.
This is due to the fact that the Engineering Design and Management Systems (EDAMS) used by the NMBM water department will be temporarily unavailable to allow for renovations.
During this time, we urge residents to use the email system to send their questions or complaints to waterleaks@mandelametro.gov.za.
We apologise for any inconvenience this may cause and appreciate the residents' cooperation.
URGENT ALERT!!!
THE SERVICE DELIVERY CENTRE WILL BE TEMPORARILY OFFLINE BETWEEN 10H00 TO 12H30 ON FRIDAY, AUGUST 13, 2021.
August 12, 2021
The Municipality wishes to inform residents that the service delivery call centre will be unavailable on Friday, August 13, 2021, between 10 a.m. and 12:30 p.m.
This is due to the fact that the Engineering Design and Management Systems (EDAMS) used by the NMBM water department will be temporarily unavailable to allow for renovations.
During this time, we urge residents to use the email system to send their questions or complaints to waterleaks@mandelametro.gov.za.
We apologise for any inconvenience this may cause and appreciate the residents' cooperation.
The FBH (Fitchets Corner / Blue Horizon Bay) line has been turned off for emergency repairs.
RGENT ALERT!!!
SERVICE DELIVERY CALL CENTRE OFFLINE DUE TO A POWER OUTAGE
August 12, 2021
The Municipality would like to inform residents that the service delivery call centre is currently unavailable due to a power outage.
Residents will be notified as soon as the centre is operational.
Meanwhile, please direct any questions to waterleaks@mandelametro.gov.za or use the Municipal App.
We apologise for the inconvenience and appreciate the residents' patience.
THE SERVICE DELIVERY CALL CENTRE IS CURRENTLY EXPERIENCING HIGH CALLS VOLUME
August 10, 2021
Please be advised that the Service Delivery Call Centre is currently experiencing high call volumes. This means that getting through to the consultants may take longer than usual.
The facility is severely understaffed.
Instead of calling, we encourage residents to send an email with their complaints or questions to waterleaks@mandelametro.gov.za or report them through the NMBM Web Application.
We apologise for any inconvenience this has caused.
TEMPORARY CLOSURE OF THE LAND PLANNING OFFICES
August 10, 2021
The Municipality would like to advise residents that the Land Planning Office is temporarily closed today, August 10, 2021, to allow fumigation to take place following the recording of a COVID-19 case yesterday.
This is in accordance with workplace COVID-19 protocols, and is intended to guarantee the safety of both personnel and visitors to our offices.
The offices will reopen at 8 a.m. tomorrow, August 11, 2021.
We apologise for any inconvenience this has caused, and we appreciate the residents' patience.
#weareinthistogether
URGENT ALERT!!!
THE SERVICE DELIVERY CALL CENTRE WILL BE CLOSED TEMPORARILY TO ALLOW FOR THE DECONTAMINATION OF THE PREMISES.
August 5, 2021
The Municipality would like to inform residents that the service delivery call centre will be temporarily closed on Friday, August 6, 2021, from 13:30 to 22:00.
This will be done in order for the facility to be decontaminated in accordance with COVID-19 work place regulations.
We encourage residents to send their queries to waterleaks@mandelametro.gov.za or use the Municipality App.
We apologise for the inconvenience and appreciate the residents' cooperation.
Deal Party substation, CS Miller circuit breaker tripped affecting a large part of Deal Party, Sydenham and surrounding areas.
Staff are attending to restoration of supply, no timeframe available.
Please note that the following substations are currently off as well:
1. CS Mills
2. Darby Street
3. Stanbridge Mini
4. Fellmonger
5. Everlasting
6. Frystark
7. Grundy Long
8. Darby East
9. Burman Rd No2
We apologise for the inconvenience caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS
The water supply system remains under strain particularly from the Driftsands reservoir. The reservoir has not been able to fill up because the demand is matching the inflow.
St George's reservoir has reached a 50% recovery. This means the system is full however, some high rise buildings are still experiencing water disruptions.
Water tankers have been deployed to the locations below:
1) Humerail Spar
2) Fleming Street, old Reserve Bank
3) Donkin Reserve, Central
4) Summerstrand PnP
5) Feather Market Hall
Kindly note that these water tankers may leave the refill however, they will return to the above locations.
Should any other water supply problems still persist, residents are encouraged to contact the Service Delivery Call Centre at 0800 20 5050.
We apologise for any inconvenience caused.
URGENT UPDATE!!!
UPDATE ON CHURCHILL WATER SUPPLY
Residents in Central and Humerail continue to have low water pressure or no water supply as the system recovers from the shutdown on Friday last week.
The recovery has been made worse by the persistent drought. We can only extract a limited amount due to extremely low dam levels.
We urge all residents to drastically reduce consumption to allow the system to recover.
Water tankers have been deployed to the locations below:
1.City Hall / Algoa Bus Station
2.Feather Market Hall
3.Humerail Spar
4.Summerstrand PnP
We apologise for the inconvenience caused.
URGENT UPDATE!!!
MFANASEKHAYA GQOBOSE CUSTOMER CARE CENTRE CLOSED
The Municipality wishes to inform residents that the Mfanasekhaya Gqobose Customer Care Centre in Govan Mbeki Avenue is closed due to decontamination that is taking place today.
Residents are welcome to visit the Customer Care Centres listed below:
1. Korsten Customer Care Centre
2. New Brighton Customer Care Centre
3. KwaNobuhle Customer Care Centre
4. Uitenhage Customer Care Centre
5. Motherwell Customer Care Centre
We apologise for the inconvenience caused.
URGENT UPDATE!!!
UPDATE ON CBD AND SURROUNDING AREAS EXPERIENCING WATER DISRUPTIONS
Summerstrand and Central are still experiencing water outages as a result of the leak repairs that was carried out on Friday on the Churchill pipeline.
This caused the St George's and Driftsands reservoirs to run dry. The maintenance teams have been to the reservoirs and confirmed the reservoirs are now filling up.
The Churchill pipeline fills eight reservoirs in the system and most of them have very low storage levels so the system remains strained.
The residents are requested to reduce consumption to help the reservoirs build up storage.
We apologise for the inconvenience caused.
WATER CUT UPDATE!!!
CBD AND SURROUNDING AREAS AFFECTED BY WATER CUTS
Residents and businesses in certain areas of the Bay are still experiencing water shortages.
This was triggered by leak repair work that was done from Friday to late Saturday night, resulting in reservoirs servicing these areas running dry.
Water supply has been restored to Walmer, Newton Park, Sydenham, and the upper parts of Central.
Summerstrand, as well as the lower parts of Central and the CBD, are still experiencing water shortages.
Water trucks have been dispatched in the following areas:
1) PE Habour at the Campanile entrance.
2) Humewood Spar.
3) Feather Market & City Hall, Central.
4) Labour Department, Chapel Street.
5) Transnet North End, Green Street.
6) Summerstrand, PnP.
We apologise for the inconvenience and thank the residents for their patience.
At Aloes substation, Wells Estate No2 OCB tripped affecting Bluewaters Bay, Wells Estate and surrounding areas.
URGENT UPDATE!!
UPDATE ON CHURCHILL MAITLAND REPAIRS
The system and reservoirs are filling up, but most affected areas continue to have low-pressure water supplies, particularly in high-lying areas.
This will improve throughout the night.
Our maintenance teams are still looking into areas where people are complaining about intermittent water outages.
We urge all residents to continue to use water wisely.
We apologise for the inconvenience caused.
WATER SUPPLY UPDATE
The City would like to inform affected residents and businesses that the Churchill pipeline has filled up.
Most critical distribution reservoirs are building storage.
This means that water has began to be restored in low lying areas of the supply system.
We will continue to see gradual restoration into the day.
Water tankers will be deployed up until 100% water restoration is achieved.
The following key distribution reservoirs are being monitored and strategic pumps are running to boost distribution.
The reservoirs are as follows:
Emerald Hill still at 1,5%
Fairview- 3,11%
Strandale - 3.5%
Gledenning - 7,3%
Fort Nottingham- 1,56%
Airport reservoir - 5,3%
St George's reservoir - 8,39%
With reservoir levels being this low, the recovery of the system will take the majority of the week. We urge residents to continue using water sparingly.
The Municipality would like apologise for the inconvenience and also thank the residents for their understanding.
More updates will follow as reservoirs continue to fill up.
URGENT UPDATE!!!
UPDATE ON REPAIR AT CHURCHILL PIPELINE
The identified leak has been repaired and pipeline is currently being primed and thereafter the system will be filled up.
It is important to note that all the water is currently being fed through one pipeline while the other was being repaired. In addition, as a result of the high water consumption of the residents, the system remains strained and the recovery of the system will take longer.
The overall reduction in water consumption remains crucial considering that in about 2 months time Churchill will have no water storage left.
It is of utmost importance to save water in every way we can, or we will be forced to queue for it in the near future.
Let's avoid dry taps by adopting water saving habits.
For more information on the Nelson Mandela Bay drought crisis, kindly visit our website on: www.nelsonmandelabay.gov.za.
Water tankers have been deployed to the locations below:
1) Roaming in Newton Park, 2nd Avenue
2) Cotswold, William Street
3) Builders Warehouse, Walmer Heights
4) Roaming in Schauderville
5) Roaming in Mount Croix
6) Greenacres Mall / Hospital
7) Caltex, Fairview
8) Kensington / Holland Park
9) Donkin & Govan Mbeki Avenue
Kindly note that these water tankers may leave the refill however, they will return to the above locations.
URGENT UPDATE!!!
UPDATE ON REPAIR AT CHURCHILL PIPELINE
The identified leak was repaired in the early hours of Saturday morning. During the repair, a secondary leak was discovered that will need a substantial amount of preparation work, including heavy construction equipment.
With this in mind, and considering the extended time for the preparation before commencing with the repair, the pipeline will be put back into service.
With the long length of pipeline and reservoirs that are empty, it is envisaged that this will take the rest of the day into Sunday. Water pressure should start returning to the affected areas by Sunday afternoon.
We apologise for the inconvenience and thank residents for their understanding.
URGENT UPDATE!!!
UPDATE ON WATER DISRUPTIONS DUE TO REPAIR ON CHURCHILL PIPELINE
The maintenance team has prepared the site this morning and accessed the pipe to determine the extent of the repairs.
The affected areas are still under water as the leak is further down the steep decline of the pipe. There is a low point that cannot be emptied conventionally therefore, pumps were placed inside the pipe to remove the water. Repair activities will continue throughout the night.
We apologise for the inconvenience caused.
More updates will follow as work progresses.
UPDATE ON THE CHURCHILL PIPELINE REPAIR
Water tankers have been deployed to the locations below:
1) 2nd Avenue, Newton Park
2) Builders Warehouse, Walmer Heights
3) 9th Avenue, Walmer MPC
4) Nangoza Jebe Hall
5) Jarman Hall, Schauderville
7) Greenacres Hospital
8) Roaming in Mount Croix
9) Roaming in Kensington
Kindly note that tankers may leave to fill up however, they will return to the above locations.
We apologise for the inconvenience caused.
URGENT UPDATE ON CHURCHILL PIPELINE REPAIR
Equipment for repairs has been brought to site by helicopter due to the difficulty in accessing the site.
Repair work has already started. We envisage work to be completed during the course of the day.
Due to the severity of this water outage, we are looking at a possibility of increasing water tanker points to accommodate the demand.
The published water tanker positions have not changed for now.
The Municipality would like to apologise for the inconvenience caused by this unexpected emergency repair work.
More updates will follow as work progresses.
Issued by Nelson Mandela Bay Municipality Communications.
URGENT UPDATE ON CHURCHILL PIPELINE REPAIR - 30 July 2021
Equipment for repairs has been brought to the site by helicopter due to the difficulty in accessing the site.
Repair work has already started. We envisage work to be completed during the course of the day.
Due to the severity of this water outage, we are looking at the possibility of increasing water tanker points to accommodate the demand.
The published water tanker positions have not changed for now.
The Municipality would like to apologise for the inconvenience caused by this unexpected emergency repair work.
UPDATE ON THE EMERGENCY REPAIR ALONG THE CHURCHILL PIPELINE - 29 July 2021
The majority of the work was done by hand today to prepare the site as there is no access by vehicle. The contractor requires heavier tools and materials to complete repair and therefore a helicopter will be used to deliver these necessary tools to the site.
In an effort to get more water to the current affected areas, an augmentation will be done this evening as the current demand can it be met.
It is envisaged that water will only be restored by Friday afternoon, due to challenges in accessing the site.
Water tankers have been deployed to the locations below:
1) Caltex Garage, Fairview
2) Greenacres Shopping Mall
3) 2nd Avenue Shopping Mall, Newton Park
4) Builders Warehouse, Walmer Heights
5) Greenshields Park Shopping Mall
6) Humewood Police Station
We apologise for the inconvenience caused and plead for patience. For updates, please do not hesitate to contact the Service Delivery Call Center at 0800 20 5050.
THE SERVICE DELIVERY CALL CENTRE IS CURRENTLY RECEIVING A HIGH VOLUME OF PHONE CALLS, IT MAY TAKE SOME TIME TO REACH AN OPERATOR
Please be advised that due to the high volume of calls we are currently receiving, customers may have difficulty reaching the Service Delivery Call Center.
We encourage residents to use the Municipal Application or email waterleaks@mandelametro.gov.za to report any service delivery issues.
We sincerely apologise for any inconvenience this has caused.
UPDATE ON THE EMERGENCY REPAIR ALONG THE CHURCHILL PIPELINE -29 July 2021
The Churchill pipeline was isolated for emergency leak repairs in the Driftsands area yesterday, 28 July 2021.
This leak was repaired and a section of the pipeline was re-opened. This opportunity was used to further investigate a possible leak on the pipeline.
Teams have been working on exposing the pipe for a couple of days and found a suspected leak. These repairs take the highest priority and one part of the pipe continues to remain isolated until the leak is repaired.
Water is being supplied through the smaller pipeline however, it cannot meet the current demand.
Teams are repairing the pipeline internally and access is extremely challenging. It is envisaged that water supply will only be restored by Friday morning.
Water tankers have been deployed to the locations below:
1) Builders Warehouse, Walmer Heights
2) Greenacres Shopping Mall
3) 2nd Avenue Shopping Mall, Newton Park
4) Roaming in 6th Avenue, Walmer
5) Roaming in 1st Avenue, South End
6) Roaming in Forest Hill and Humewood
7) Roaming in Bethelsdorp
8) Roaming in Mount Croix
We apologise for the inconvenience caused and plead for patience.
URGENT ALERT!!!
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO A POWER OUTAGE AT STANFORD ROAD PUMPSTATION
There is a power outage at the Stanford Road pumpstation. Electricity and Energy teams are currently investigating the matter. No timeframe is available as yet.
The following areas may be impacted if storage is depleted before the power returns:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
Water tankers will be made available and their locations will be communicated on the NMBM Facebook and Twitter pages and can also be inquired about by calling the service delivery call centre at 0800 20 5050.
We apologise for any inconvenience caused.
circuit breaker tripped at the Weetwood substation, disrupting power to Victoria Park, Walmer, Forrest Hill, Victoria Park South End, and Humewood.
The Rodean Substation has been vandalised, disrupting electricity supply to Dyke Road Algoa Park.
URGENT ALERT!!!
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS AS A RESULT OF EMERGENCY REPAIRS ALONG THE CHURCHILL PIPELINE.
The Municipality is currently having difficulty supplying water to certain storage reservoirs due to an emergency repair along the Churchill pipeline.
This jeopardizes the system because storage conditions are still poor due to the ongoing drought. Contractors are currently on-site assessing the repair needs.
The following areas may experience low pressure or disruptions:
1. Parts of Walmer
2.Walmer Downs
3.Mangold Park
4.Glen Hurd
5.Newton Park
6.Greenacres
7.Parts of Cotsworld
8.Parts of Schauderville
9.Linkside
10.Mill Park
11.Parts of Central
12.Mount Croix
13.Perridgevale
14.Deal party
15.North End
16.Sydenham
17.Seaview
18.North End
19.Central
20.Parts of Gelvandale
21.Summerstrand
22.Forrest Hill
The situation will be closely monitored, and water tankers will be made available should reservoir storage levels deplete. These water tanker positions will be advertised on social media and can also be inquired about by calling the service delivery call center at 0800 20 5050.
Consumers are asked not to stockpile water because doing so will accelerate the depletion of storage.
We apologise for any inconvenience this has caused.
UPDATE ON THE PLANNED WATER SHUTDOWN TO REPAIR LEAKS AND INSTALL BULK METERS
Maintenance work on the bulk water pipeline has been completed.
The line is currently being primed, and the reticulation system is filling up.
The majority of the affected areas are expected to have their water supply restored by tonight.
We appreciate the residents' patience and apologise for the inconvenience.
URGENT ALERT!!!
THE SERVICE DELIVERY CALL CENTRE IS CURRENTLY RECEIVING A HIGH VOLUME OF PHONE CALLS, IT MAY TAKE SOME TIME TO REACH AN OPERATOR.
July 27,2021
Please be advised that due to the high volume of calls we are currently receiving, customers may have difficulty reaching operators.
We encourage residents to use the Municipal App or email waterleaks@mandelametro.gov.za to report any service delivery issues.
We sincerely apologise for any inconvenience this has caused.
At Aloes substation, Coega Village 11kV Circuit Breaker tripped affecting Coega Village, surrounding areas.
Tjoksville line turned off for emergency maintenance on equipment, affecting Tjoksville, NU29.
URGENT ALERT!!
PLANNED WATER SHUTDOWN TO REPAIR LEAKS AND INSTALL BULK METERS
The City would like to inform residents that on Tuesday, July 27, 2021, a planned shutdown of the bulk water pipeline will take place in order to repair leaks and install multiple bulk meters on the pipeline.
The work should be completed by the end of the day, and the supply should be restored by the evening.
During the shutdown, the following areas may be impacted:
1. Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei /Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Bethelsdorp
20.Aspen Heights
Water tankers will be made available; their locations will be announced on social media and can also be inquired about by calling 0800205050.
Please accept our apologies for any inconvenience this has caused.
Transformer 22kV CB tripped at the Deal Party substation in Metcalfe, affecting Deal Party and surrounding areas.
Elft Close Circuit Breaker tripped at Bloemendal substation, affecting Extension 29, section of Bloemendal.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
Summerdunes 11kV Oil Circuit Breaker tripped at Summerstrand substation, affecting a section of Summerstrand and surrounding areas.
Staff are working to restore supply, no timeframe.
We apologise for any inconvenience this has caused.
Toll gate/Algoa Road 1, market square 1, van Reibeck Circuit Breakers, and market square/middrosty Circuit Breakers all tripped on O/C.
Staff are on the scene determining the source of the problem. Sections of market square and mosel area currently without electrical supply.
We apologise for the inconvenience caused.
Eskom will implement STAGE 2 loadshedding from 16H00 to 21H30.
Schedule for today:
*16H00-18H30: Groups 13, 18
*18H00-20H30: Groups 14, 19
*20H00-21H30: Groups 15, 1
All schedules are available on the Loadshedding Page
UPDATE ON MAINTENANCE DONE AT CHURCHILL PIPELINE
Maintenance work on the Churchill pipeline yesterday encountered some challenges resulting in a delay until today. This work is different to the work on the Nooitgedagt line scheduled for today that was postponed due to the celebration of Eid.
The Churchill pipeline is now on full pressure and running as usual. Two pumps have been running to the affected zone for over an hour.
The reticulation system is filling up and it is envisaged that most areas will see their water supply returning to normal.
We apologise for the inconvenience caused.
DATE ON PLANNED SHUTDOWN OF CHURCHILL PIPELINE TO INSTALL BULK METER
The Municipality wishes to inform residents that the work to install bulk meters was slightly delayed due to weather conditions.
The teams have completed the work and are busy filling up the pipeline again.
The bulk pipeline will be full later this morning, restoring supply to reservoirs.
URGENT ALERT!!
WATER SHUTDOWN PLANNED FOR 21 JULY 2021 POSTPONED
The planned shut down and repair of a major leak on our bulk distribution system has been postponed due to it being Eid-Ul-Adha tomorrow.
This will accommodate the water demand that comes with the ceremonies across the Muslim community in the Metro.
We are performing emergency switching on the Rowallan Park circuit that connects to the Vincent substation.
Pollock, Lategan, Rowan Mini, Smollen, Strydom, Marche, and Parsons Green Mini substations will be temporarily shut down while we repair the Rowallan Park/Vincent cable and verify the quality of supply at Vincent Substation.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
PLANNED WATER SHUTDOWN TO REPAIR LEAKS AND INSTALL BULK METERS
The City would like to inform residents that on Wednesday, July 21, 2021, a planned shutdown of the bulk water pipeline will take place in order to repair leaks and install multiple bulk meters on the pipeline.
The work should be completed by the end of the day, and the supply should be restored by the evening.
During the shutdown, the following areas may be impacted.
1. Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei /Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
19.Bethelsdorp
20.Aspen Heights
Water tankers will be made available; their locations will be announced on social media and can also be inquired about by calling 0800205050.
Please accept our apologies for any inconvenience this has caused.
Gqamlana, Mendi, and Limba Church substations were turned off for emergency repairs, affecting New Brighton and the surrounding areas.
Supply will be reinstated as soon as possible. There is currently no estimate of how long it will take.
We apologise for any inconvenience this has caused.
CALL CENTRE TO RESUME OPERATIONS AT 2PM
The Municipality wishes to inform residents that services at the call centre are expected to resume this afternoon at 2 p.m.
The facility has been fumigated in accordance with protocol, and it is safe for employees to return to work.
However, we anticipate that there will be a significant backlog as a result of the temporary closure of the centre.
As a result, responses may take longer than usual to be sent out.
We appreciate the residents' patience and ask that they continue to email their queries to waterleaks@mandelametro.gov.za or use the Municipal Application rather than calling.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
PLANNED SHUTDOWN OF THE CHURCHILL PIPELINE TO INSTALL BULK METERS
The Municipality would like to inform residents that the Churchill pipeline will be shut down in-order to install bulk meters as part of the water conservation and demand management program.
This opportunity will also be used to inspect the pipeline for leaks.
Reservoirs have been pre-filled, but there is a risk of disruption if storage is depleted before work is completed.
The pipeline will be shut down on Tuesday, July 20, 2021.
The work is expected to be completed by 19:00.
Low pressure or disruptions may occur in the following areas:
1. Walmer Downs
2. Mangold Park
3. Glen Hurd
4. Parts of Walmer
5. Newton Park
6. Greenacres
7. Parts of Cotsworld
8. Parts of Schauderville
9. Linkside
10. Mill Park
11. Parts of Central
12. Mount Croix
13. Perridgevale
14. Deal party
15. North End
16. Sydenham
The situation will be closely monitored, and water tankers will be made available if reservoir storage levels fall below a certain level.
Water tanker positions will be communicated via NMBM social media and can be inquired about by calling the call centre at 0800 20 5050.
Consumers are urged to use water sparingly and avoid stockpiling, as this will hasten the depletion of storage.
We apologise for any inconvenience this has caused.
PLANNED WATER SHUTDOWN TO CARRY OUT MAINTENANCE
The Municipality wishes to inform residents that a planned water shutdown will take place tomorrow, 17 July 2021 to replace a valve.
This is part of the Municipality's efforts to improve the water infrastructure and decrease water losses.
This shutdown will affect the areas below:
1. Bridgemead
2. Rowallan Park (above the Baywest and Bridgemead turnoff)
3. Hunters Close
We apologise for the inconvenience caused.
URGENT ALERT!!!
WATER OUTAGES IN PARTS OF THE CITY DUE TO A FAILURE AT THE STANDFORD PUMPSTATION
Some areas of the City are currently experiencing water disruptions or low pressure as a result of a fault at the Standford Road Pumpstation, which caused operations to halt for a brief period of time.
The pumpstation, on the other hand, is back up and running, and it is expected that water supply will be restored by tomorrow morning.
The following areas are affected and may experience disruptions or low pressure:
1. Rowallan Park
2. Kabega Park
3. Parsons Ridge
4. Parsonsvlei
5. Francis Evatt Park
6. Morningside
7. Baywest
8. Sherwood
9. Lorraine
10. Westering
11. Framesby
12. Sunridge Park
13. Linton Grange
15. Malabar
16. Barcelona
17. Cotswold
We apologise for any inconvenience this has caused.
UPGRADING OF SERVICE DELIVERY CALL CENTRE SYSTEMS SCHEDULED FOR THIS WEEKEND
The Municipality would like to inform residents that the service delivery call centre systems will be upgraded on Saturday, 17th July 2021. This will result in the call centre being off-line temporarily.
It is foreseen that the call centre will be offline the entire day on Saturday and will be operational on Sunday, 18 July 2021.
Members of the public are encouraged to send their queries to waterleaks@mandelametro.gov.za or use the Municipal application during this time.
Residents will be notified as soon as the call centre reopens.
We apologise for any inconvenience this has caused.
UPDATE ON THE CALL CENTRE'S TEMPORARY CLOSURE DUE TO A COVID-19 INCIDENT
July 11, 2021
Please be advised that the CallCentre has been decontaminated. As per standard procedure, the building must be cleared for the next two hours, which means the Call Center will be operational by 14:00. This is done so that employees can return to work in a safe environment.
We encourage residents to continue using alternative methods to report queries.
Service delivery related queries can be reported by emailing waterleaks@mandelametro.gov.za or by using the Municipality App.
We appreciate your patience and support, and we apologize for any inconvenience this has caused.
CLOSURE OF LIBRARIES, MUSEUMS, AND MULTI-PURPOSE CENTRES
PLEASE NOTE: This Alert is still current until further notice
In terms of Government Gazette No. 44772, published on Monday, 28 June 2021, gatherings are prohibited and these facilities are specifically mentioned in the Gazette and have been closed with effect from Tuesday 29 June 2021.
This includes all other Sports, Recreation, Arts & Culture facilities including stadia.
ELECTRICITY SHUTDOWN NOTICE:
This shutdown is a 2-phase approach to replace the 66kV circuit breaker and to perform preventative maintenance to reduce the risk of extended outages, thus creating a firm and reliable network
DATE: Sunday, 11 July 2021 (alternatively 18 July 2021)
WHERE: Ditchling Rd Substation / Perl Rd No. 1 66kV substation
TIME: 07H00 - 15H00
(From 07H00 to 11H00 all areas listed will be affected;
from 11H00 to 15H00 only customers fed from Perl Road sub will be affected)
All areas fed from Ditchling / Perl Rd substation:
Section of Malabar
Section of Gelvandale
Section of Helenvale
Buffelsfontein Rd
Charlo
Circular Drive
Fairview
Greenshields Park
Gamtoos
Walmer
17th Ave, Walmer
Section of Mangold Park
Mount Pleasant
Overbaakens
Springfield
Walmer Downs
William Moffet
Section of Linton Grange
Section of Fernglen
Cotswold
Sunridge Park
Framesby
Westering
Algoa Park
Young Park
Loerie Pumps
SGP Line - Summit/Gamtoos Punps
SLL Line - Summit/Loerie/Lime Bank
NFL Line - Nocton Farms
FBH Line - Fitches Corner/Blue Horison Bay
FCR Line - Fitches Corner/Rocklands
FCW Line - Fitches Corner/Witteklip
FGR Line - Fitches Corner Gedultsrivier
VMW Line - Van Stadens Woodridge
TBS Line - Thornhill Boxes & Shooks
Cadles
Ferguson
Sections of Korsten
Northdowns 22kV & 6.6kV Substation
Ferrovorm 22kVWillard 6.6kV Substation
Subs from Perl Road
Neave TownshipNeave Industrial
USM 22kV Substation
Aspen Pharmacare 22kV Substation
Aspen 1 22kV Substation
Fairclough 22kV Substation
Durban Road 22kV Substation
United 22 & 6.6kV Substation
Aberdare 22kV Substation
Livingston 22kV Substation
Ford Neave 22kV Substation
All supplies to be treated as live for the duration of the outage.
WATER DISRUPTIONS CONTINUE AS A RESULT OF WESTERN SUPPLY DAMS THAT REMAIN STRESSED
The water supply from Churchill and Impofu dams is still in jeopardy.
Water consumption from these resources is on average 50 megalitres per day greater than what the system can supply, resulting in insufficient pressure for water to flow into the Glendenning reservoir.
This morning, operational changes were made to try to improve the pressure. These interventions are being evaluated for effectiveness.
Water tankers will be communicated via NMBM social media pages and can be enquired about by calling 0800 20 50 50
We sincerely apologise for inconvenience caused.
SUBSTATION VANDALISED:
The 6kV substation at Cradock Place has been vandalised, affecting Algoa Park, Cradock Place, and surrounding areas.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
WATER DISRUPTIONS IN SYDENHAM CAUSED BY BURST PIPE AND ELECTRICITY OUTAGE AT CHURCHILL WATER TREATMENT WORKS
There was a problem on the Churchill supply system that stems from an electricity outage and burst pipe at Churchill Treatment Works. This feeds Glendenning reservoir amongst others, that supplies Sydenham.
Due to the systems slow recovery rate, even the supply from Emerald Hill into Walmer will also be affected.
As a result of the high water consumption, the recovery of the system will take longer than expected.
Water tankers will be deployed and communicated on all NMBM social media pages and can be enquired from 0800 20 50 50.
We apologise for the inconvenience caused.
UPDATE 14:00
PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS DUE TO POWER OUTAGE AT STANDFORD ROAD BOOSTER PUMP STATION
Due to an outage of electricity, there was a problem with the Churchill supply system.
The system feeds the Glendenning reservoir, which provides water to Sydenham and other areas.
The problem has since been resolved, but because of the slow recovery, the supply from Emerald Hill to Walmer will be disrupted as well.
It is expected that the supply will be restored during the night, barring any unforeseen circumstances.
Water trucks can be found at the following locations:
1) Roaming Sydenham area
2) Verdun Checkers
3) Rowen Street, Rowallan Park
4) Greenbushes Caltex
5) Sherwood Spar
6) Hunters Spar
7) PnP in Linton Grange
8) Roaming in Extension 35, Bethelsdorp
9) Roaming in Barcelona / Helenvale area
10) Asphen Heights
We apologise for the inconvenience caused.
URGENT ALERT!!!
PARTS OF THE CITY EXPERIENCING WATER DISRUPTIONS DUE TO POWER OUTAGE AT STANDFORD ROAD BOOSTER PUMP STATION
Chelsea reservoir storage has been depleted due to a power outage that affects Standford Road booster pump station.
The problem has been reported to Electricity & Energy and they will assess the situation.
This outage disrupts the East-West water supply transfer and caused reservoirs to lose storage.
There is currently no timeframe for the reinstatement of electricity however, regular updates will be provided.
The following areas will be affected if all storage reservoirs fed by Chelsea Reservoir is depleted:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
19. Bethelsdorp
20. Aspen Heights
Water tankers will be made available and their locations will be communicated via NMBM social media pages. Residents can also enquire the locations of the tankers at 0800205050.
We apologise for the inconvenience caused.
PLANNED ELECTRICITY SHUTDOWN
DATE: Saturday, 3 July 2021 (Weather permitting)
TIME: 07:00 - 18:00
AFFECTED AREAS:
Albany Road, Queen, Butler and Princess Streets and Middle Avenue, Central
Please treat all installations as "LIVE'
Electricity & Energy Directorate Call Centre: 041 506 5595
PARTS OF THE CITY MAY EXPERIENCE WATER DISRUPTIONS DUE TO A FAULT AT CHURCHILL WATER TREATMENT WORKS
The Municipality is currently experiencing difficulties supplying water to certain storage reservoirs due to a fault at the Churchill Water Treatment Works.
This places the system at risk as storage conditions remain low due to the ongoing drought. Contractors are currently on site assessing requirements to execute repairs.
Areas that could experience low pressure or water disruptions include:
1. Parts of Walmer
2. Walmer Downs
3. Mangold Park
4. Glen Hurd
5. Newton Park
6. Greenacres
7. Parts of Cotsworld
8. Parts of Schauderville
9. Linkside
10. Mill Park
11. Parts of Central
12. Mount Croix
13. Perridgevale
14. Deal party
15. North End
16. Sydenham
The situation will be monitored and water tankers will be made available should reservoir storage levels deplete. These water tanker positions will be communicated throughout social media and can be enquired from 0800 20 5050.
Consumers are requested to use water sparingly and not to stockpile as this will accelerate the depletion of storage.
LIMITED CUSTOMER CARE CENTRES
The following six (6) Customer Care Centres are open to the public from 8:00 to 15:30, as from Wednesday 14 July 2021:-
1) Mafana Sekhaya Gqobose (old City TREASURER). Govan Mbeki Avenue, Central, Port Elizabeth
2) Korsten office, Abette Street, Korsten (at Traffic Department & Library opposite Livingstone hospital)
3) Uitenhage office, Uitenhage City Hall
4) Thusong Centre Motherwell, corner Maku Road and Tyirirha Street, NU4B
5) New Brighton, Ntshekisa Road
6) Kwanobuhle, Pono Tini Road, next to Fire Station
Accounts Call Centre on tel 041-5065555 will be operational
UPDATE ON REPAIR OF THE MOTHERWELL /CHELSEA PIPELINE - June 28, 2021
The burst on the Motherwell / Chelsea pipeline, which affected large parts of the Northern and Western parts of Gqeberha, was resolved late on Friday and water supply was restored to most areas on Saturday. Any residents who are still experiencing water disruptions in these areas are requested to contact the call centre on ?0800 20 50 50?.
Areas which are, however, still affected include Reservoir Hills, Khayamnandi in Despatch and the higher lying parts of Joe Slovo West.
Water tankers have been deployed to these areas and are roaming in:
1. Reservoir Hills
2. Khayamnandi
3. Kingston
4. Joe Slovo West
These areas are expected to start receiving water once lower lying reservoirs reach full capacity.
Uitenhage is currently also experiencing water disruptions as a result of critical planned maintenance work that was carried out over the weekend. This work could not be completed due to certain technical complications but is expected to be completed by the end of the day.
Areas which are affected include:
1. Nelson Mandela Bay
2. Logistics Park
3. Alexander Park Industrial area
4. Van Riebeeck Hoogte
Valleisig
5. Scheepershoogte
6. Fairbridge Heights
7. Strelitzia Park
8. Winterhoek Park
9. Vanes Estate
10. Levyvale
11. Janssendal
12. Mosel
13. Penford
14. College Hill
Water tankers are being deployed to assist residents and at the locations below:
1. Nelson Mandela Bay
2. Logistics Park
3. Corner Van Riebeeck Street and Errol Avenue
4. Daniel Pienaar Road
5. Hex River Road
We apologize for the inconvenience caused.
UPDATE ON THE MOTHERWELL / CHELSEA PIPELINE REPAIR - JUNE 26, 2021
Member of the Mayoral Committee for Infrastructure and Engineering, Cllr Thsonono Buyeye, visited the Motherwell / Chelsea repair site to assess the progress made so far.
The repair has been completed successfully, and the team is currently backfilling the earth. It will take the rest of the afternoon to complete this task.
Water supply has already been established in some lower-lying areas.
We implore residents to be patient as the system fills up
We apologise for the inconvenience caused.
UPDATE ON REPAIR OF THE MOTHERWELL / CHELSEA PIPELINE - June 26, 2021
Work on the Motherwell / Chelsea pipeline is still ongoing. Additional resources were arranged to speed up repairs this morning.
Supply will be restored today however, with the system being empty, it will take some time for water supply to be fully restored.
WATER TANKER POSITIONS
Wanter tankers can be found at the locations listed below:
1) Roaming in Barcelona
2) Linton Grange PnP
3) Roaming in Malabar
4) Hunters Retreat Spar
5) Roaming in Govan Mbeki / Kleinskool
6) Sherwood Spar
7) Roaming in Gelvandale
8) Roaming in Clearly Park
Kindly note that these tankers may leave the area to refill however, they will return to the locations above.
We apologise for the inconvenience caused.
PLANNED WATER DISRUPTION IN NEW BRIGHTON TO PERFORM CRITICAL INFRASTRUCTURE MAINTENANCE
June 21, 2021
The City wishes to notify residents that there will be a planned water outage in New Brighton in order to perform critical infrastructure maintenance to reduce water losses.
The water supply will be turned off from 08:00 to 17:00 on Tuesday, June 22, 2021.
We apologise for any inconvenience this has caused
STAGE 1 loadshedding implemented from 17H00 to 20H30.
Group 1 will be shed from 17H00 to 18H30; Group 2 from 18H00 to 20H30.
Loadshedding ceased until further notice.
Stage 2 Loadshedding
Friday, 11 June 2021
* 10H00 - 12H30: Groups 12, 17
* 12H00 - 14H30: Groups 13, 18
* 14H00 - 16H30: Groups 14, 19
* 16H00 - 18H30: Groups 15, 1
* 18H00 - 20H30: Groups 16, 2
* 20H00 - 22H30: Groups 17, 3
* 22H00 - 00H30: Groups 18; 4
Saturday, 12 June 2021
* 00H00 - 02H30: Groups 19, 5
* 02H00 - 04H30: Groups 1, 6
* 04H00 - 06H30: Groups 2, 7
* 06H00 - 08H30: Groups 3, 8
* 08H00 - 10H30: Groups 4, 9
* 10H00 - 12H30: Groups 5, 10
* 12H00 - 14H30: Groups 6, 11
* 14H00 - 16H30: Groups 7, 12
* 16H00 - 18H30: Groups 8, 13
* 18H00 - 20H30: Groups 9, 14
* 20H00 - 22H30: Group 10, 15
* 22H00 - 00H30: Groups 11, 16
Sunday, 13 June 2021
* 00H00 - 02H30: Groups 12, 17
* 02H00 - 04H30: Groups 13, 18
* 04H00 - 06H30: Groups 14, 19
* 06H00 - 08H30: Groups 15, 1
* 08H00 - 10H30: Groups 16, 2
* 10H00 - 12H30: Groups 17, 3
* 12H00 - 14H30: Groups 18, 4
* 14H00 - 16H30: Groups 19, 5
* 16H00 - 18H30: Groups 1, 6
* 18H00 - 20H30: Groups 2, 7
* 20H00 - 22H30: Groups 3, 8
All schedules available on the Load-shedding page and in the Document Library, Category Load-shedding
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
STAGE 3 loadshedding will be implemented from 08H00 to 22H30
Thursday, 10 June 2021
* 08H00 - 10H30: Groups 18, 4, 9
* 10H00 - 12H30: Groups 19, 5, 10
* 12H00 - 14H30: Groups 1, 6, 11
* 14H00 - 16H30: Groups 2, 7, 12
* 16H00 - 18H30: Groups 3, 8, 13
* 18H00 - 20H30: Groups 4, 9, 14
* 20H00 - 22H30: Groups 5, 10, 15
All schedules available on the load-shedding page and in the Document library - Category - Loadshedding
STAGE 4 loadshedding implemented from 14H00 to 22H30.
Wednesday, 9 June 2021
* 14H00 - 16H30: Groups 9, 14, 19, 5
* 16H00 - 18H30: Groups 10, 15, 1, 6
* 18H00 - 20H30: Groups 11, 16, 2, 7
* 20H00 - 22H30: Groups 12, 17, 3, 8
Stage 2 loadshedding will be implemented from 10H00 until
Sunday, 13 June 2021 at 22H30.
Thursday, 10 June 2021
* 00H00 - 02H30: Groups 14, 19
* 02H00 - 04H30: Groups 15, 1
* 04H00 - 06H30: Groups 16, 2
* 06H00 - 08H30: Groups 17, 3
* 08H00 - 10H30: Groups 18, 4
* 10H00 - 12H30: Groups 19, 5
* 12H00 - 14H30: Groups 1, 6
* 14H00 - 16H30: Groups 2, 7
* 16H00 - 18H30: Groups 3, 8
* 18H00 - 20H30: Groups 4, 9
* 20H00 - 22H30: Groups 5, 10
* 22H00 - 00H30: Groups 6, 11
Friday, 11 June 2021
* 00H00 - 02H30: Groups 7, 12
* 02H00 - 04H30: Groups 8, 13
* 04H00 - 06H30: Groups 9, 14
* 06H00 - 08H30: Groups 10, 15
* 08H00 - 10H30: Groups 11, 16
* 10H00 - 12H30: Groups 12, 17
* 12H00 - 14H30: Groups 13, 18
* 14H00 - 16H30: Groups 14, 19
* 16H00 - 18H30: Groups 15, 1
* 18H00 - 20H30: Groups 16, 2
* 20H00 - 22H30: Groups 17, 3
* 22H00 - 00H30: Groups 18; 4
Saturday, 12 June 2021
* 00H00 - 02H30: Groups 19, 5
* 02H00 - 04H30: Groups 1, 6
* 04H00 - 06H30: Groups 2, 7
* 06H00 - 08H30: Groups 3, 8
* 08H00 - 10H30: Groups 4, 9
* 10H00 - 12H30: Groups 5, 10
* 12H00 - 14H30: Groups 6, 11
* 14H00 - 16H30: Groups 7, 12
* 16H00 - 18H30: Groups 8, 13
* 18H00 - 20H30: Groups 9, 14
* 20H00 - 22H30: Group 10, 15
* 22H00 - 00H30: Groups 11, 16
Sunday, 13 June 2021
* 00H00 - 02H30: Groups 12, 17
* 02H00 - 04H30: Groups 13, 18
* 04H00 - 06H30: Groups 14, 19
* 06H00 - 08H30: Groups 15, 1
* 08H00 - 10H30: Groups 16, 2
* 10H00 - 12H30: Groups 17, 3
* 12H00 - 14H30: Groups 18, 4
* 14H00 - 16H30: Groups 19, 5
* 16H00 - 18H30: Groups 1, 6
* 18H00 - 20H30: Groups 2, 7
* 20H00 - 22H30: Groups 3, 8
All schedules available on the Loadshedding page and in the document library
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
STAGE 2 loadshedding implemented from 17H00 to 22H30.
*17H00-18H30: Groups 17, 3
*18H00-20H30: Groups 18, 4
*20H00-22H30: Groups 19, 5
All schedules available on the Loadshedding page and in the Document Library
WATER SUPPLY DISRUPTION IN DEAL PARTY DUE TO BURST PIPE
Deal Party is currently without water due to a pipe burst discovered on the supply line near the Perseverance turn off.
Contractors have been dispatched to the site to perform repairs, and supply is expected to be restored during the night, barring any unforeseen circumstances.
Residents are encouraged to use water wisely.
We apologise for any inconvenience this has caused
STAGE 1 loadshedding will be implemented from 17H00 to 22H30.
17H00-18H30: Group 5
18H00-20H30: Group 6
20H00-22H30: Group 7
WESTERN AREAS EXPERIENCING WATER DISRUPTIONS AS A RESULT OF POWER FAILURES
The knock-on effects of the weekend's two electrical outages have delayed the recovery of the water supply system.
Water installations are exempt from loadshedding however, this was a power failure. The Municipality is currently pumping 80 megalitres a day to supply the Western areas, but it will take a while before the system fully recovers.
Certain parts of the Western areas up to Malabar are experiencing low pressure and water disruptions during this time.
Residents are urged to use water sparingly.
We apologize for the inconvenience caused.
URGENT ALERT!!!
WATER TANKER POSITIONS- June 3, 2021
Water trucks can be found at the following locations:
1. KwaMagxaki, Engen garage
2. KwaDwesi police station
3. Chatty clinic
4. KwaNoxolo Community Centre
5. Kleinskool, Cllrs Office
6. Barberry Drive area, roaming
7. Booysens Park, roaming
Kindly note that the trucks may leave to refill, but they will return to these locations.
UPDATE ON CRITICAL MAINTENANCE OF BULK PIPELINE - June 3, 2021
The critical maintenance that was being done on the Motherwell Chelsea bulk pipelines was completed last night around 23H00.
The line has been opened and reservoirs are being filled up.
Filling up will take time as most of our supply reservoirs, including Bethelsdorp, Bloemendal, and Chelsea, are filling up after being depleted.
We anticipate that it will take the whole day for the system to fully recover.
Water tankers are being arranged and positions will be communicated shortly and can also be enquired from the call centre on 0800 20 5050.
We thank residents for their patience and apologize for the inconvenience caused.
Electricity Shutdown notification for emergency repairs:
When: Thursday, 3 June 2021
Time: 09H00-12H00
Affected areas: Stanley Street and part of Irvine Street Richmond Hill
As per Eskom Stage 1 loadshedding will be implemented Sunday from 17H00 to 22H00
Please click here to view the complete schedules
UPDATE ON CRITICAL MAINTENANCE OF BULK PIPELINE - July 2, 2021
Due to the system being extremely constrained by the drought, the Municipality is trying to fully utilize the opportunity of a shutdown to maximise the work achieved.
Multiple proactive repairs are done with reactive ones. A majority of the repairs were completed last night however, due to unforeseen circumstances, the work has not yet been completed and is still ongoing. It is envisaged to be completed by midday today.
Until now, storage has been sufficient but some of the areas below could experience water supply disruptions this morning:
Rowallan Park
Francis Evatt Park
Hunters Retreat
Bay West
Parsonsvlei
Morningside
Kabega Park
Sherwood
Westering
Cotswold
Helenvale
Malabar
Parts of Schauderville
Framesby
Sunridge Park
Parts of Lorraine
Parts of Theescombe
Kamma Park
Bethelsdorp
Aspen Heights
Bloemendal
KwaDwesi
KwaMagxaki
Joe Slovo
Chatty
Parts of the Northern areas
We apologise for the inconvenience caused.
STAGE 2 loadshedding implemented from 16H00 to 05H00.
16H00-18H30: Groups 16; 2
18H00-20H30: Groups 17; 3;
20H00-22H30: Groups 18, 4;
20H00-22H30: Groups 18, 4;
22H00-00H30: Groups 19, 5;
00H00-02H30: Groups 1, 6;
02H00-04H30: Groups 2, 7;
04H00-05H30: Groups 3, 8
STAGE 1 loadshedding implemented from 17H00 to 22H30.
17H00-18H30: Group 13
18H00-20H30: Group 14
20H00-22H30: Group 15.
STAGE 1 loadshedding will be implemented from 17H00 to 22H30.
* 17H00 - 18H30: Groups 12
* 18H00 - 20H30: Groups 13
* 20H00 - 22H30: Group 14
Eskom implemented Stage 2 loadshedding
Tuesday, 18 May 2021
* 00H00 - 02H30: Groups 4, 9
* 02H00 - 04H30: Groups 5, 10
* 04H00 - 06H30: Groups 6, 11
* 06H00 - 08H30: Groups 7, 12
* 08H00 - 10H30: Groups 8, 13
* 10H00 - 12H30: Groups 9, 14
* 12H00 - 14H30: Groups 10, 15
* 14H00 - 16H30: Groups 11, 16
* 16H00 - 18H30: Groups 12, 17
* 18H00 - 20H30: Groups 13, 18
* 20H00 - 22H30: Group 14, 19
ELECTRICITY SHUTDOWN
To stabilise the load during peak times at Redhouse sub, Kwamagxaki 1 and 2 feeders will be switched off in turn from 17H00 to 20H30 every night until the transformer repairs are completed.
*17H00-18H45: Kwamagxaki1 will be switched off affecting Kwanoxolo, Soweto-on-Sea, Missionvale Salt Works*18H45-20H30: Kwamagxaki2 will be swithced off affecting Kwamagxaki, Kwadwesi
Emergency electricity shutdown
Due to damaged transformer at Redhouse sub, Kwamagxaki No1 will be switched off from 17H30 to 18H45; Koyana Redhouse and Mgengo from 18H45 to 20H00 to stabilise load. Kwamagxaki, New Brighton will be affected.
PLANNED ELECTRICITY SHUTDOWN
Date: (Weather permitting)
19 or 20 May 2021 (Weather
Time: 09:00 - 17:00
Affected areas: Sydenham Area;
- Smart Street
- Arthur Street
- Steboneath Road
- All side streets between Albert Road and Smart Street
Please treat all installations as "LIVE".
Electricity & Energy Call Centre: 041 506 5595
48 HOUR SHUTDOWN OF LOERIE WATER TREATMENT WORKS
The Nelson Mandela Bay Municipality would like to notify residents that on the 4th of May 2021, the Loerie Water Treatment Works will be closed for 48 hours in order to complete crucial upgrades as part of the Pump Station Refurbishment Project.
While necessary plans have been made to reduce the likelihood of shortages, it is possible that reservoir capacity will be exhausted before supply is restored
The levels in the water storage reservoirs are constantly monitored and further communication will be issued should water outages become imminent.
Residents are encouraged to use water sparingly such that the available water storages are not depleted during this period.
It is possible, however, that it may impact customers who are served directly from the bulk water pipeline
INTERMITTENT WATER SUPPLY DUE TO A FAULT AT THE ELANDSJAGT WATER TREATMENT WORKS.
The Nelson Mandela Bay Municipality is currently experiencing difficulties supplying water to certain storage reservoirs due to a fault at the Elandsjagt Water Treatment Works.
This places the system at risk as storage conditions remain low due to ongoing drought.
Municipal teams are currently on site assessing requirements to execute repairs.
Areas that could experience low pressure or disruptions include:
Parts of Walmer
Walmer Downs
Mangold Park
Glen Hurd
Newton Park
Greenacres
Parts of Cotsworld
Parts of Schauderville
Linkside
Mill Park
Parts of Central
Mount Croix
Perridgevale
Deal party
North End
Sydenham
The situation will be monitored and water tankers will be made available if reservoir storage levels deplete.
The positions of the water tankers will be communicated on the NMBM social media platforms and can also be enquired from 0800205050.
Consumers are requested to use water sparingly and not to stockpile, this will accelerate the depletion of storage.
PLANNED ELECTRICITY SHUTDOWN
When: Tuesday, 4 May 2021 (alternatively 22 June 2021)
Where: Kudu Substation
Time: 06H00 - 18H00Reason: Maintenance
All areas fed from Kudu substation will be affected:
Section of Despatch, surrounds
All supplies to be treated as live for the duration of the outage.
Winterhoek Park sub will be switched off at 09H30 for emergency repairs due to vandalism affecting Winterhoek Park, surrounds. Supply to restored soonest, no timeframe available.
WATER SUPPLY DISRUPTION
Amid declining dam levels, Nelson Mandela Bay Municipality continues to maintain, refurbish and improve its water infrastructure to reduce water losses.
It is for this reason that water will be shut off in the WESTERN SUBURBS on April 22, 2021 between 08:00 am and 17:00 pm.
Your understanding and co-operation in this matter is appreciated.
The Municipality would also like to apologise for the inconvenience caused.
For inquiries you are humbly requested to contact the service delivery call line 0800205050
UPDATE ON PARTS OF THE CITY EXPERIENCING DISRUPTIONS DUE TO DEPLETED STORAGE LEVEL AT EMERALD RESERVOIR - April 14, 2021
The City would like to update residents on the water disruptions some areas are experiencing. We are still currently unable to supply water to a large area of the Metro due to the depleted storage level at Emerald Hill Reservoir.
Last night's fault at the Churchill Water Treatment Works has since been repaired at 16H00 on 13 April 2021, however the system has failed to recover and Emeraldhill reservoir and is currently at 1,3%.
With day peak demand and draw off, the system is not likely to recover today. The system is vulnerable due to the ongoing drought and water production deficit and therefore we are not able to provide 100% assurance that water will be restored sooner.
At this stage, no time frames are available and the water provision continuity plan will be through water trucks.
Areas that will be experiencing water disruptions / low pressure are currently:
1. Walmer 1st to 6th Avenue
2. Walmer Township, Gqeberha
3. Glen Hurd
4. Newton Park
5. Schauderville
6. Mangold Park
7. Greenacres
8. Perridgevale
9. Adcockvale
10. Parsons Hill
11. Glendinningvale
12. Mill Park
13. Linkside
14. Mount Croix
15. Greenacres Hospital
16. St George's Hospital
17. Richmond Hill
18. High lying areas of Central
19. Miramar
20. Greenshields Park
21. Walmer Heights
Water trucks have been deployed to the locations below. Kindly note that the trucks may leave to fill up however, they will return to these locations. More locations will be added during the course of the day.
1. Builders Warehouse, Walmer heights
2. Greenacres Hospital
Residents are urged to reduce consumption and only use water for essential purposes
LOADSHEDDING:
Stage 2 loadshedding implemented from 21H00.
21H00 - 22H30 : Groups 12, 17
22H00 - 00H30: Groups 13, 18
00H00 - 02H30: Groups 14, 19
02H00 - 04H30: Groups 15, 1
04H00 - 05H30: Groups 16, 2
PLANNED ELECTRICITY SHUTDOWN
Reason: Maintenance / Repair to fibre
Date: Sunday, 18 April 2021 (alternatively 25 April 2021)
Where: Ditchling / Malabar / Kragga Kamma 66kV overhead line
Time: 08H00 - 17H00
All areas fed from Ditchling substation will be affected:
Section of Malabar
Section of Gelvandale
Section of Helenvale
Buffelsfontein Rd
Charlo
Circular Drive
Fairview
Greenshields Park
Walmer
17th Ave, Walmer
Section of Mangold Park
Mount Pleasant
Overbaakens
Springfield
Walmer Downs
William Moffet
Section of Linton Grange
Section of Fernglen
Cotswold
Sunridge Park
Framesby
Westering
FAULT AT CHURCHILL WATER TREATMENT MAY CAUSE DISRUPTIONS IN PARTS OF THE CITY
The City is currently experiencing difficulties supplying water to certain storage reservoirs due to a fault at the Churchill Water Treatment Works.
This places the system at risk as storage conditions remain low due to the ongoing drought. Contractors are currently on site assessing requirements to execute repairs.
Areas that could experience low pressure or disruptions include:
1. Parts of Walmer
2. Walmer Downs
3. Mangold Park
4. Glen Hurd
5. Newton Park
6. Greenacres
7. Parts of Cotsworld
8. Parts of Schauderville
9. Linkside
10. Mill Park
11. Parts of Central
12.Mount Croix
13. Perridgevale
14. Deal party
15. North End
16. Sydenham
The situation will be monitored and water tankers will be made available if reservoir storage levels deplete. Their positions will be communicated throughout social media and can also be enquired from 0800205050.
Consumers are requested to use water sparingly and not to stockpile as this will accelerate the depletion of storage.
PLANNED ELECTRICITY OUTAGE
Date: Thursday, 8 April 2021 (Weather permitting)
Time: 09:00 - 16:00
Affected Areas: Schoenmakerskop - DSK line
Please treat all installations as 'LIVE'
REFUSE COLLECTION DURING EASTER WEEKEND
We would like to alert residents that waste will still be collected on the allocated days of collection on Good Friday, 2 April, and Easter Monday, 5 April 2021.
Please refrain from leaving garbage bags on the side of the road if it is not the allocated day for collection.
Have a blessed Easter Weekend!
PARTS OF THE CITY EXPERIENCING INTERMITTENT WATER DISRUPTIONS DUE TO LOW RESERVOIR LEVELS
Water disruptions are being experienced in the City due to a deficit of water in the water network system. Our bulk reservoirs are running critically low and the demand is outstripping the supply.
The following suburbs are experiencing intermittent water supply or low pressure:
1.Kabega Park
2.Hunters Retreat
3.Linton Grange
4.Rowallan Park
5.Parsons ridge
6.Parsonsvlei
7.Francis Evatt Park
8.Morningside
9.Baywest
10.Sherwood
11.Lorraine
12.Westering
13.Framesby
14.Sunridge Park
15.Malabar
16.Barcelona
17.Cotswold
We apologise for the inconvenience.
PLANNED ELECTRICITY SHUTDOWN
REASON: Maintenance
DATE: Wednesday, 31 March 2021 (Weather permitting)
TIME: 08:00 - 17:00
AFFECTED AREAS:
SECTION GREENBUSHES – SEAVIEW LINE 22 kV, GBS SUB – SPL35,
CCR, CBU VILLAGE, MPK, ROYALSTON SUB, SCF, SPL, TBU, TCR, TDS, TLF
Please treat all installations as "LIVE".
RESERVOIR LEVELS LOW DUE TO ELECTRICITY OUTAGE
The City wishes to inform residents that the power outage in Seaview has affected the pumpstation. Greenbushes reservoir is currently at 23% and will continue dropping until the power is restored.
Residents are encouraged to use water for essential purposes only.
Areas that could be affected if storage is depleted are listed below:
1. St Alban's
2. Colleen Glen
3. Higher lying areas of Rowallan Park.
4. Greenbushes
We apologise for the inconvenience caused.
UPDATE ON WIDESPREAD WATER DISRUPTIONS EXPERIENCED IN PARTS OF THE CITY
March 26, 2021
The Municipality wishes to update residents that water trucks have been sent to the locations below:
1) Spar Hunters Retreat
2) Spar Sherwood
3) Linton Grange PnP
4) Rowen Street Complex
5) Reginald Road; Barcelona area
Kindly note that these trucks may leave to fill up however, they will return to the above-mentioned locations.
Issued by the Nelson Mandela Bay Municipality Communications Office.
If you are struggling to access your favourite read on our e-library (http://nmbm.overdrive.com), we identified the technical issue and can fix the problem. Kindly send your e-library card numbers to ksiwa@mandelametro.gov.za or send a WhatsApp message to 0713040394 for assistance.
ELECTRICITY SHUTDOWN
When: Tuesday, 23 March 2021 (alternatively Wednesday, 24 March 2021)
Time: 08H00 - 16H00
Reason: Allow ESKOM contractor to remove nets erected to cross municipal lines to upgrade Grassridge – Sunnyside- Melkhout 132kV line .
Lines / Areas
DUM1 (Dumbrody, Aloes Coega, Hougham Park & Tankatara)
DUM1#128 (Dumbrody, Aloes Coega, Hougham Park & Tankatara)
SES1#56-57 (Sewerage Eland Street Farms/Despatch)
GBF1#68 (58-59) (Greenbushes Fitches Corner
FGR1#29 (52-53), FGR1#21-27 (1-2)
FGR1#8 (56-57) (Fitches Corner Gedultsrivier, Patcor Quarries & section of SAL/St Albans)
FCR1# (8-9) (Fitches Corner, Rocklands)
FCW1# (15-16), FCW1# (18-18A1), FCW1# (24-24-1) (Fitches Corner Witteklip , Woodridge)
VMW1#43-49 (5-6), VMW1#43-5 (7-8), VMW1#43 (Van Stadens Gorge
DSU1# (102-103) Ditchling/Summit
TFM1#38-68 (42-43) (Thornhill Farms, Mantjiesfontein, Vaalkrans and Boxes & Shooks)
NFL1#20-8 (11-12) (Nokton Farms)
SGP1#14 (3-4), SGP1#14 (3-4) (Gamtoos Pumps & Summit Loerie Pumps)
All installations to be treated as live for the duration of the outage.
Apologies for any inconvenience caused.
Eskom confirm all loadshedding will cease at 12H00 until further notice
EMERGENCY ELECTRICAL SHUTDOWN
Reason: Emergency maintenance
Date: 18 March 2021 (Weather permitting)
Time: 09H00 - 13H00
Affected areas: Patterson Road, North End
Please treat all installations as "LIVE"
EXTREMELY HOT CONDITIONS ARE EXPECTED FOR SATURDAY, 13 MARCH 2021
Extremely hot conditions are expected in places over the western and central parts of the Eastern Cape on Saturday, 13 March 2021.
A cold front approaches the country from the west, with a surface trough extending through the Eastern Cape causing dry north westerly winds blowing off from the interior, resulting in very hot to extremely hot conditions across the Eastern Cape. Areas in the west are of particular interest as the expected daytime-temperatures are expected to range between the late 30’s and low 40’s, this will pose a risk as people and animals can get heat exhaustion, heatstroke, bloody nose, faintness, and dehydration. The general public over the forementioned areas are advised to avoid strenuous outside work as well as drink plenty of water.
Moreover, these dry, hot and slightly windy
conditions over the western and central parts of the Eastern Cape are expected
to enhance the risk of runaway fires, thus open fires are prohibited. A slight
chance of heat-induced thunderstorms is expected in places over the interior in
the afternoon.
Please click here to view more weather and rainfall information
URGENT NOTICE TO RESIDENTS:
Please switch off all appliances during loadshedding to avoid a system overload, resulting in prolonged outages in some cases, when electricity supply is restored. Your cooperation will not only assist us to restore supply sooner, but also to protect the integrity of the electricity distribution system and to distribute the burden of loadshedding equally.
To report all outages, call our electricity call centre at 041 506 5595.
Stage 2 loadshedding
Friday, 19 March 2021
* 00H00 - 02H30: Group 6, 11
* 02H00 - 04H30: Group 7, 12
* 04H00 - 06H30: Group 8, 13
* 06H00 - 08H30: Group 9, 14
* 08H00 - 10H30: Group 10, 15
* 10H00 - 12H30: Group 11, 16
* 12H00 - 14H30: Group 12, 17
* 14H00 - 16H30: Group 13, 18
* 16H00 - 18H30: Group 14, 19
* 18H00 - 20H30: Group 15, 1
* 20H00 - 22H30: Group 16, 2
* 22H00 - 00H30: Group 17, 3
Saturday, 20 March 2021
* 00H00 - 02H30: Group 18, 4
* 02H00 - 04H30: Group 19, 5
* 04H00 - 05H30: Group 1, 6
All loadshedding schedules available here
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a group / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.
This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.
Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
NMBM IVR and ACCOUNTS CALL CENTRE (041 506 5555) SERVICES down due to infrastructure issues.
An update will be posted once the issue is resolved.
Apologies for the inconvenience.
CHURCHILL AND ELANDSJAGT WATER TREATMENT WORKS DOWN DUE TO A FAULT WITH SUPPLY FROM ESKOM
There is currently a fault with the electricity supply from Eskom to the Churchill and Elandsjagt Water Treatment Works. Both plants are currently off and there is no timeframe available for when supply will be restored.
This could cause disruptions to multiple areas due to the water system being integrated and water being shared throughout the City to assist all areas during the drought disaster.
Storage levels will be monitored and water tankers provided if storage is depleted.
WATER DISRUPTIONS IN UITENHAGE DUE TO FAILED PUMP STATION
The City wishes to inform residents that we are experiencing water disruptions in Uitenhage in the Van Riebeeck reservoir zone.
This is due to a pump station failure at Van Riebeeck.
The following areas are affected:
1. Scheepershoogte
2. Strelitzia
3. Vanes
4. Winterhoek
5. Mountain View
Water tankers are being secured and locations will be communicated shortly.
We apologise for the inconvenience caused.
Fitches Corner substation, Gedulsrivier 6kV OCB tripped affecting FGR (Fitchets Corner /Geduldsriver), MPK (Murray Park).
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
INTERMITTENT WATER DISRUPTIONS MAY OCCUR DUE TO CRITICALLY LOW RESERVOIR LEVELS
The Municipality wishes to update residents that our bulk storage reservoirs are slowly climbing however, any unexpected event could still result in disruptions as storage levels are still critically low.
Residents that receive water directly from bulk water pipelines fed from Kouga dam are still experiencing some disruptions as this is the highest point on the water network and storage will only build up once the rest of the system has been restored.
Residents are reminded that supply from the Kouga dam has been restricted by 70% as the dam is currently at 6.4%
Areas that could be affected include:
1. Thornhill
2. Wedgewood
3. Consumers on bulk line in Greenbushes
4. Kwanobuhle
Water tankers will be dispatched to areas affected and will be communicated shortly.
We urge all residents to continue using water sparingly.
We apologise for the inconvenience caused.
Issued by the Nelson Mandela Bay Municipality Communications Office.
EMERGENCY SHUTDOWN - 1 MARCH 2021
TIME: 17H00
At Ditchling sub, KKT1 66kV line will be switched off at 17H00 for emergency work affecting Walmer, Sunridge Park, Fernglen, Framesby, Kabega Park, Linton Grange, Westering, Taybank, Charlo, Fairview, Greenshields Park, Mount Pleasant, Overbaakens, Springfield, Walmer Down, Algoa Park, Young Park, Gelvan Park, Gelvandale, Malabar, Cadles. Supply to be restored soonest, no timeframe available.
ELECTRICITY INTERRUPTION / EMERGENCY MAINTENANCE
Date: Saturday 27/02/2021 (Weather permitting)
Time: 8h00 - 18h00
Affected area/s: Mill Park Suburb
Please treat all installations as "LIVE".
PLANNED ELECTRICITY SHUTDOWNS
Shutdown Details
When: Sunday, 21 February 2021 (alternatively 28 February 2021)
Where: Ditchling 66kV substation
Time: 08H00 - 17H00
Reason: Maintenance/repairs to faulty switchgear
All areas fed from the Ditchling substation will be affected:
- Summit Line
- Loerie Pumps
- SGP - Summit / Gamtoos Pumps
- SLL - Summit / Loerie / Limebank
- NFL - Nocton Farms
- FBH - Fitchets Corner / Blue Horizon Bay
- FCR - Fitchets Corner / Rocklands
- FCW - Fitchets Corner / Witteklip
- FGR - Fitchets Corner / Gedultsdrivier
- Section of Malabar
- Section of Gelvandale
- Section of Helenvale
- Walmer17th Ave, Walmer
- Walmer Downs
- South End
- Sunridge Park
- Westering
- Cotswold
- Charlo
- Springfield
- Greenshields Park
- Cadles
- Ferguson
- Section of Korsten
- Neave Township
- VMW - Van Stadens / Woodridge
- TBS - Thornhill / Boxes & Shooks
- TFM - Thornhill Farmers / Matjiesfontein
- Section of Linton Grange
- Section of Fernglen
- Framesby
- Algoa Park
- Young Park
All supplies to be treated as live for the duration of the outage.
Daly Street substation vandalised affecting Central area and surrounding areas .
Staff are attending to repairs and restoration of supply, no timeframe available.
We apologise for the inconvenience caused.
NO REFUSE COLLECTION DUE TO STRIKE ACTION
The Nelson Mandela Bay Municipality wishes to inform residents that due to the ongoing strike action, ALL refuse collection trucks have not resumed their normal rounds today.
We plead with residents to please keep their refuse bags in their yards until further notice.
Residents are encouraged to make use of the City’s drop-off sites to dispose of their waste.
The drop-off sites are situated at:
The sites are open seven days a week, from 7:30am until 5pm.
Port Elizabeth- Strandfontein Road in Summerstrand5th Avenue in WalmerArlington Landfill site, Victoria Drive in WalmerKragga Kamma closer to Circular DriveHunters Retreat, Cape RoadBlue Horizon BaySea View RoadRalo Road, KwaMagxakiStanford Road, HelenvaleUmnulu Street, next to Spar in NU9 MotherwellColchester Drop-off siteKoedoeskloof Disposal site- Despatch: M20, Old Grahamstown RoadUitenhage- Gillespie drop off site, RiebeeckhoogteVerwoerd drop off siteKwaNobuhle: Jolobe??Sarili??Ngeyakhe??Zolile Nogcazi and??Ntambanane StreetsKwaLanga- Laksman Drop offsiteTambo Drop offsite, Cnr Lambata Street and 21st Avenue.
The City would like to plead for patience and cooperation during this time as engagements are taking place to resolve the matter.
We apologise for the inconvenience caused.
CUSTOMER CARE SERVICES AFFECTED BY STRIKE ACTION
The Nelson Mandela Bay Municipality wishes to inform residents that all Customer Care Centres have been temporarily closed due to the ongoing industrial action.
The centres are situated in Govan Mbeki Avenue, Walmer, Korsten, New Brighton, Uitenhage and Motherwell.
The NMBM Accounts telephone line: 041 506 5555 is also temporarily down.
Residents are encouraged to utilise the e-services and municipal website if they are registered and use the easy pay alternatives to make payments including Checkers, Post Office and the EFT option.
In case of a blocked prepaid electricity meter, residents are encouraged to check their latest statement for their overdue amount. The amount written on the statement will need to be paid and a receipt emailed to reconnections@mandelametro.gov.za to allow for a reconnection.
We apologise for the inconvenience caused.
STAGE 3 loadshedding will be implemented from 13:00 this afternoon until 06:00 tomorrow morning.
The schedule is as follows:
10 February
13:00-14:30 Group 5, 10, 15
14:00-16:30 Group 6, 11, 16
16:00-18:30 Group 7, 12, 17
18:00-20:30 Group 8, 13, 18
20:00-22:30 Group 9, 14, 19
22:00-00:30 Group 10, 15, 1
11 February
00:00-02:30 Group 11, 16, 2
02:00-04:30 Group 12, 17, 3
04:00-06:30 Group 13, 18, 4
MUNICIPAL SERVICES AFFECTED BY STRIKE ACTION
The Nelson Mandela Bay Municipality wishes to inform residents that due to the strike action currently taking place, some of the municipal services have been negatively affected.
Some of the affected Directorates include Electricity and Energy and Infrastructure and Engineering. This has caused delays in responding to reported electrical faults and water leaks.
The City humbly requests residents and businesses to bear with us during this time as all possible efforts are underway to restore normality. Some of the areas affected by power outages include the Uitenhage Industrial area, Wells Estate and Straundale.
Traffic Services offices in Uitenhage and Korsten and the Sidwell Roadworthy Centre too have also been temporarily closed due to the strike action.
The City would like to plead for patience and cooperation during this time as engagements are taking place to resolve the matter.
We apologise for the inconvenience caused.
NO REFUSE COLLECTION DUE TO STRIKE ACTION
The Municipality wishes to inform residents that due to strike action currently going on at our depots, ALL refuse trucks have not resumed their normal rounds.
We plead with residents to please not take out their refuse to the streets until further notice.
We apologise for the inconvenience caused.
CALL CENTRE TEMPORARILY DOWN
Nelson Mandela Bay Municipality would like to inform residents and businesses that the service delivery call centre is temporarily unavailable due to loadshedding.
Services will be restored at 10h30.
Consumers can submit complaints via e-mail at waterleaks@mandelametro.gov.za
The Municipality would like to apologise for the inconvenience caused.
LOADSHEDDING
Ceased as from 8:00 Sunday, 7 February 2021
Section of Summerstrand affected power outage due to cable damaged by contractor. Staff attending to restoration of supply, no timeframe available
DISRUPTION IN KWALANGA CAUSED BY WATERMAIN EXTENSION
We wish to inform residents that the Water & Sanitation Department are currently conducting a watermain extension to rectify long outstanding water supply issues in KwaLanga. This has caused a disruption of water in the area.
Water tankers have been dispatched to the corner of Modiko and 22nd Avenue.
Kindly note that the tanker may leave to refill however, it will return to that location.
We apologise for the inconvenience caused.
ELECTRICITY INTERRUPTION / EMERGENCY MAINTENANCE
Date: 30 January 2021 (Weather permitting)
Time: 08:00 - 16:00
Areas affected: Nottingham, Leicester and Smart streets, and part of Arthur and Steboneath streets Sydenham.
Please treat all installations as "LIVE".
The Municipality apologises for the inconveviance caused.
WATER DISRUPTION IN KWALANGA, WARD 50
The Municipality wishes to inform residents that the Water and Sanitation department suspects that there is a burst main pipe in Ward 50 that has resulted in the loss of water supply.
The department has tried to locate the problem and have sent leak detection experts to assist with finding the burst as it has not surfaced as yet.
Another update will be sent once the leak has been found.
We apologise for any inconvenience caused.
The Municipality wishes to inform residents that a Section of Seaview pump lines have been switched off for repairs of the blue phase bridge and tree cutting.
This will affect Theescombe and surrounding areas.
No timeframe is currently available.
We apologise for the inconvenience caused.
CALL CENTRE DOWN DUE TO POWER OUTAGE AFFECTING DITCHLING SUBSTATION.
Nelson Mandela Bay Municipality would like to inform residents and businesses that the service delivery call centre is down due the power outage affecting Ditchling substation.
Consumers can submit complaints via e-mail at waterleaks@mandelametro.gov.za
The Municipality would like to apologise for the inconvenience caused.
POWER OUTAGE
Large parts of Nelson Mandela Bay affected by power failure.
Areas affected include:
Algoa Park
North End
Malabar
Cotswold
Newton Park
Westering
Framesby
Fernglen
Sunridge Park
Greenshields Park
Linton Grange
Sydenham
Mangold Park
Fernglen
Brymore
Central
Glen Hurd
Walmer Downs
Gelvandale
Kensington
Greenacres
Mill Park
Linkside
Blue Horizon Bay
and surrounds.
Response teams attending to restoration of supply. No timeframe available.
We apologise for the inconvenience
WATER DISRUPTION: WALMER PARK & SURROUNDS
16 January 2021
The Municipality would like to inform residents that a second burst occurred this morning at Victoria Park School area, on Airport 525mm diameter water main. The following areas are affected:
1.The Airport
2. Walmer
3. South End
4. Forest Hill
5. Humewood and parts of Summerstrand, mainly below 2nd Avenue.
Repairs are currently still ongoing. The team has been on site since last night.
In the interim, water tankers remain stationed at the following locations:
1) 6th Avenue Mall, Walmer
2) 1st Avenue Spar, Walmer
3)Caltex garage, Forest Hill
4) Spar Humerail
5) Caltex garage next to Boardwalk.
The inconvenience caused is regretted.
Stage 2 load-shedding
Schedule for Monday, 18 January
08H00-10H30: Groups 12,17
10H00-12H30: Groups 13,18;
12H00-14H30: Groups 14,19;
14H00-16H30: Groups 15,1;
16H00-18H30: Groups 16, 2
18H00-20H30: Groups 17, 3;
20H00-22H30: Group 18, 4;
22H00-23H30: Group 19, 5
Click here to go to the load-shedding page
Re-opening of libraries after the Christmas Closure
The Nelson Mandela Bay Municipality Library Service will re-open on the 11 Jan and continue receiving of library materials. Libraries will receive library materials from 09h00 until 15h30 on Monday to Thursday and 09h00 – 13h30 on Fridays
Walmer Library will receive library materials on alternate days every week, i.e. Monday, Wednesday and Friday. Monday and Wednesday both libraries will open for receipt of library materials from 09h00 until 15h30; and 09h00 – 13h30 on Fridays.
North End and Algoa Park Library will receive library materials daily from 8h30 – 12h30
Library materials will be accepted at the entrance of each library for quarantining. Library patrons will not be allowed inside the library. Patrons will be offered a “call and collect” service for library materials they wish to borrow.
All public are advised that masks must be worn at all times and they will be required to have their temperatures taken and complete a contact tracing register.
All libraries will be open for this service with the exception of Allanridge, Chatty, Kwamagxaki, and Motherwell Libraries due to vandalism.
All patrons are encouraged to use the NMBM online platform, Libby, or through the Overdrive website @ http://nmbm.lib.overdrive.com to borrow library materials
COLLAPSED SECONDARY MATURATION POND BLOCKS CAPE RECEIFE LIGHTHOUSE ROAD
We wish to inform residents that a secondary maturation pond, holding treated final effluent of Cape Receife Waste Water Treatment Works has collapsed.
The treated effluent, bottom sediments and sand flooded the Cape Receife lighthouse road and has blocked access to the road.
Work is currently underway to clear the road. The sediments will be dried and disposed at Cape Receife Waste Water Treatment Works sludge drying beds.
We apologise for the inconvenience caused.
PLANNED WATER SHUTDOWN TO CARRY OUT MAINTENANCE WORK
The City wishes to inform residents that the water supply will be shut off on Thursday, 17 December from 07H00 to carry out maintenance work.
The work that will be carried out will be to repair a leak on a large pipeline.
The areas listed below may be affected:
1. Algoa Park
2. Missionvale
3. Zwide
4. Kwazakhele
5. Govan Mbeki
6. Veeplaas
7. Soweto on Sea
Water tankers will be arranged and locations will be communicated at a later stage.
We apologise for any inconvenience caused.
Library Christmas closure
Following President ’s address to the nation on Monday 14 December, all NMBM libraries will closed for the return of library materials, the last day of service being Tuesday, 15 December.
Libraries will close for the Christmas period and re-open again on 11 January 2021.
All patrons are encouraged to use the NMBM e-library platform.
Should you be interested in registering for Library membership in order to access the Online Library (Overdrive) please send an e-mail to libraryadmin@mandelametro.gov.za
Registrations will continue throughout the Christmas closure period.
LOADSHEDDING
Eskom will implement Stage 2 loadshedding on Saturday, 12/12/2020 from 06H00 to 23H00.
Stage 2 schedule for tomorrow:
* 06H00-08h30: Groups 4, 9
* 08H00-10H30: Groups 5, 10
* 10H30-12H30: Groups 6, 11
* 12H00-14H30: Groups 7, 12
* 14H00-16H30: Groups 8, 13
* 16H00-18H30: Groups 9, 14
* 18H00-20H30: Groups 10, 15
* 20H00-22H30: Groups 11, 16
* 22H00-23H30: Groups 12, 17
Click here to go to the Loadshedding Page
POWER OUTAGES AFTER LOADSHEDDING
Please note that when a goup / area has been switched off for loadshedding, customers are reminded to switch off their major appliances, i.e. stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current, causing a high demand on the electricity network.This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on, but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages.Customers are advised to switch on their appliances one by one, allowing a few minutes' interval between each. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding.
GROENDAL WATER TREATMENT WORKS SHUT DOWN DUE TO BURST PIPE
The City wishes to inform residents that Groendal Water Treatment Works has been shut down due to a burst on the raw water bulk pipeline.
Reservoir levels are currently low and water is being diverted from other sources. There is, however, a strong possibility that areas will be affected and could experience intermittent water disruptions.
The repair is expected to be completed by tomorrow afternoon.
Areas which could be affected include:
Rosedale
Kabah
Langa
Mountain View
Thomas Gamble
Alanridge West
Gerald Smith
Jubilee Park
Riverside Industrial area
Kruisriver
Cape Road Industrial area
Uitenhage CBD
De Mist
Dr Braun
Alexander Park Industrial area
NMB Logistics Park
Water tankers will be available if required and their positions will be communicated throughout social media and can also be enquired from 0800205050.
We apologise for the inconvenience caused.
PLANNED WATER SHUTDOWN IN ROWALLAN PARK ON WEDNESDAY
The Nelson Mandela Bay Municipality will carry out water infrastructure maintenance work on Wednesday, 9 December 2020, in Rowallan Park to reduce water losses. As a result of the work, residents are advised that the water supply will be affected between 9am and 2pm in the area.
The maintenance work on the pressure reducing valve supplying Rowallan Park is part of routine maintenance work on the City’s bulk water infrastructure. The work needs to be conducted in order to reduce the probability of unforeseen shut-offs, due to a lack of maintenance.
We apologise for the inconvenience.
Issued by the Nelson Mandela Bay Municipality Communications Office.
TEMPORARY CLOSURE OF KWADWESI LIBRARY
Kindly be advised that due to a Covid-19 positive case, the Kwadwesi Library will be closed with immediate effect, as a precautionary measure, and will re-open on Wednesday, 09 December 2020.
PLANNED WATER SHUTDOWN IN FERNGLEN ON TUESDAY
The Nelson Mandela Bay Municipality will carry out water infrastructure maintenance work on Tuesday, 8 December 2020, in Fernglen to reduce water losses. As a result of the work, residents are advised that the water supply will be affected between 9am and 2pm in the area.
The maintenance work on the pressure reducing valve supplying Fernglen is part of routine maintenance work on the City’s bulk water infrastructure. The work needs to be conducted in order to reduce the probability of unforeseen shut-offs, due to a lack of maintenance.
We apologise for the inconvenience.
Issued by the Nelson Mandela Bay Municipality Communications Office.
Notice: Cape Recife Nature Reserve Access Changes
The Cape Recife Nature Reserve will be closed to vehicular access on Friday 25th and Saturday 26th of December 2020.
The Cape Recife Nature Reserve will be closed to vehicular access on Friday 1st of January and Saturday 2nd of January 2021.
Existing signage and Municipal By-Laws apply at all times.
Issued by the Environmental Management Sub-Directorate
PLANNED WATER SHUTDOWN IN WELLS ESTATE, BEVERLEY GROVE AND FRAMESBY TO CONDUCT MAINTANANCE WORK THIS WEEK
The Nelson Mandela Bay Municipality will carry out water infrastructure maintenance work this week. This work will result in water shutdown in Wells Estate, Beverley Grove and Framesby.
Residents are advised that water supply will be temporarily shut off on Tuesday, 1
December 2020 between 09:00 and 14:00 in Wells Estate, between 09:00 and 14:00 on Wednesday, 2 December 2020 in Beverley Grove and between 09:00 and 14:00 on Thursday 2020 in Framesby.
The maintenance work will be conducted in these areas to ensure the City reduces water losses with routine maintenance on bulk water infrastructure. This is part of the City’s efforts to reduce the probability of unforeseen water disruptions due to lack of maintenance.
The infrastructure maintenance work is also vital to preserve the lifespan of the City's water infrastructure.
The City has chosen to conduct the work between 09:00 and 14:00 to ensure that few consumers will be inconvenienced.
The City would like to apologise for the inconvenience caused.
Issued by the Nelson Mandela Bay Municipality Communications Office.
BURST AT GROENDAL MAIN PIPELINE COULD AFFECT WATER SUPPLY IN PARTS OF THE CITY
The City wishes to inform residents that the main supply pipeline, from Groendal dam to the treatment works in Uitenhage burst during the early hours of this morning.
Reservoir levels are currently low and water is being diverted from other sources. There is, however, a strong possibility that areas will be affected by this afternoon.
Teams are on site and the repair is expected to be completed by this evening. Water tankers have also been placed on standby.
Areas which could be affected include:
1. Rosedale
2.Kabah
3.Langa
4.Mountain View
5.Thomas Gamble
6.Alanridge West
7.Gerald Smith
8.Jubilee Park
9.Riverside Industrial area
10.Kruisriver
11.Cape Road Industrial area
12.Uitenhage CBD
13.De Mist
14.Dr Braun
15.Alexander Park Industrial area
16.NMB Logistics Park
We apologise for any inconvenience caused.
Rosedale sub will be switched off from 09H00 to 14H00 for repairs to vandalised equipment affecting Rosedale, surrounds.
TEMPORARY CLOSURE OF BURCHEL DEPOT DUE TO COVID -19 INCIDENTS
18 November 2020
The City's Water Division distribution depot has COVID - 19 incidents. Management has decided to temporarily close off the depot for decontamination.
A skeleton team will be put in place for continuity in dealing with leaks and burst pipes. Only major bursts and leaks will be attended to.
We humbly ask that residents bare with us as this will affect service delivery.
Issued by the Nelson Mandela Bay Municipality Communications Office.
WeatherSA - 17 - 19 November
We can expect some nice rainfall over the province over the next 3 days with a total of around 20 mm expected over the NMBM and its main catchment.
Along the Garden route, that figure could be between 40 and 60 mm
The north eastern parts of the province (former Transkei) could see figures exceeding 70 mm caused by thundershower activity
This is not a drought-breaking rainfall event so the public must continue to use water sparingly
PLANNED WATER SHUTDOWN IN WARBLER ON TUESDAY TO REDUCE WATER LOSSES
The Nelson Mandela Bay Municipality would like to advise residents in Warbler that water supply will be shutdown on Tuesday, 17 November 2020 for four hours to allow maintenance work to take place.
The shutdown will be effective from 9am to 1pm within the Warbler area to perform maintenance work on the pressure reducing valve supplying Warbler.
This is to ensure the City reduces water losses with routine maintenance on bulk water infrastructure done to reduce the probability of unforeseen water disruptions as a result of lack of maintenance.
We apologise for the inconvenience and thank you for your cooperation and understanding.
PLANNED WATER SHUTDOWN IN HUMERAIL ON MONDAY TO REDUCE WATER LOSSES
The Nelson Mandela Bay Municipality would like to advise residents in Humerail that water supply will be shutdown on Monday, 16 November 2020 for four hours to allow maintenance work to take place.
The shutdown will be effective from 9am to 1pm within the Humerail area to perform maintenance work on the pressure reducing valve supplying Humerail.
This is to ensure the City reduces water losses with routine maintenance on bulk water infrastructure done to reduce the probability of unforeseen water disruptions as a result of lack of maintenance.
We apologise for the inconvenience and thank you for your cooperation and understanding.
Issued by the Nelson Mandela Bay Municipality Communications Office.
Planned water shutdown on Thursday, 12 November 2020 in Scheepershoogte.
Water will shut down temporarily between 09:00 and 13:00.
PLANNED ELECTRICITY SHUTDOWN: Verification of metering equipment; SCADA, protection, and substation maintenance
Where: Kudu Substation
When: Wednesday, 25 November 2020
Time: 08H00 - 16H00
Lines / Areas: Despatch and surrounds
Please note as a result of COVID 19, the Building Inspectorate office, located in Cuyler Street Uitenhage, has been closed with immediate effect, until further notice.
Please be advised that all Uitenhage & Despatch building plans are to be submitted at the Central Information Center (CIC) located on the Ground Floor, Lillian Diedericks Building.
Re-opening of libraries during the Covid-19 pandemic
The Nelson Mandela Bay Municipality Library Service will open for the receiving of all library materials from Monday 16 November 2020. Libraries will open for receipt of library materials from 09h00 until 15h30.
Library materials will be accepted at the entrance of each library for quarantining. Library patrons will not be allowed inside the library. Patrons will be offered a “call and collect” service for library materials they wish to borrow.
All public are advised that masks must be worn at all times and they will be required to have their temperatures taken and complete a contact tracing register.
All libraries will be open for this service with the exception of Allanridge, Chatty, Kwamagxaki, and Motherwell Libraries due to vandalism. North End Library is closed at present due to a Covid-19 case, but should open on 19 November.
Library patrons are encouraged to return their library materials promptly to enable the libraries to complete a quarantine period before opening for lending.
Motherwell East sub vandalised affecting Ikamvelihle, NU1, NU2, NU3, surrounds. Staff attending to restoration of supply, no timeframe available.
Rosedale sub vandalised affecting Rosedale and surrounds. Staff attending to restoration of supply, no timeframe available.
Koedoeskloof disposal site closed for the day due to fire breakout on Thursday night.
SUSPENSION OF E-NEWSPAPER AND E-MAGAZINE SERVICES
PLEASE NOTE: This Alert is still valid but is taken off the Current Alerts
The NMBM Library services regret to inform its NMBM community that its e-newspaper and e-magazine service is suspended with immediate effect until further notice due to technical and administrative challenges. The Library service is doing its best to restore normal services. We are hoping to have resolved our challenges within a month.
However, our users may still access the e-book and audiobook service (Overdrive) by going through the municipal website or via downloading the Libby app.
To register for e-books and audiobooks send an email tolibraryadmin@mandelametro.gov.za
We sincerely apologise for any inconvenience caused.
Deputy Director – NMBM Libraries
Mrs. Bongiwe Chigumbu
During the period from Monday, 12 October to Wednesday, 21 October 2020, the Municipality will be conducting a series of public meetings on its 2020/21 Integrated Development Plan (IDP) and Budget.
All residents of the Nelson Mandela Bay, including Stakeholders, Civil Society, Government Departments and Parastatals, are encouraged to participate in these meetings in order to improve development and service delivery in Nelson Mandela Bay. These public consultations will be led by the Executive Mayor and the Mayoral Committee.
Residents
are also invited to provide comments on the IDP and Budget via the municipal
Website.
Public participation plan by ward
Nelson Mandela Bay Municipality wishes to inform residents that the refuse collection services could not be rendered today due to the strike action that is led by COSATU at Gail Road depot.
Therefore no refuse collection round has gone out yet. Affected areas are:
Round 13 ( Govan Mbeki-zinyoka ), Round 16 ( Arcadia and Arcadia North ), Round 18 ( Salsoneville, Sanctor and West end ), Round 15 ( Portion of West End and that of Arcadia ), Round 11 ( Algoa Park ). Gail Road refuse collection.
As a result refuse will only be collected on Saturday.
The Municipality apologises for any inconvenience caused.
Walmer Customer Care Centre closed until further notice due to fire damage.
The following offices are currently operational:
- Korsten Customer Care Centre
- Mfanasekhaya Gqobose Building, Govan Mbeki Avenue
- New Brighton Customer Care Centre
- Motherwell Customer Service Centre
- Uitenhage Town Hall
- Billing Clearance at Stores
CUSTOMER CARE CALL CENTRE: 041 506 5555
The following NMBM Customer Care offices will be open to the public as from Monday, 28 September 2020, 8:00-15:30:
- New Brighton
- Thusong (Motherwell)
Already open and operational offices are:
- Mfanasekhaya Gqobose Banking Hall (Govan Mbeki Ave)
- Uitenhage
- Korsten
- Billing Clearance @ Harrower Road Stores
- Accounts Helpline (Call Centre) on tel 041-506 5555 (8:00-16:30)
Outstanding Library books - Message from Libraries:
Patrons should please keep them until a pronouncement is made on the opening of libraries. They should not worry about fines, our system has been set such that the items that are out will not accumulate fines.
WATER DISRUPTIONS IN ROWALLAN PARK, KABEGA AND SURROUNDING AREAS.
Greenbushes reservoir was very low due to the resident's high consumption.
Suspicion is that residents are filling containers due to fear of water cuts over the weekend.
However, no water cuts are anticipated in that area, as long as residents use water sparingly.
We have since augmented the supply and the reservoir is starting to fill up again.
By midday we expect everyone in that area and surroundings to have water.
The Municipality would like to apologise for the inconvenience caused.
Planned water shutdown on Thursday, 17 September 2020.
The water will go off around 7am to enable a contractor to reroute a 450mm water main pipeline.
The following areas will be affected by the shutdown:
Ibhayi
Govan Mbeki
Veeplaas
Soweto on Sea
New Brighton
KwaZakhele
Zwide
Missionvale
Water tankers will be arranged and locations will be communicated.
RESCHEDULING OF DRIVING LICENCE IN KORSTEN
The Korsten Driving Licence Testing Centre is in the process of rescheduling driving licence tests that were affected during the lockdown period.
Although the majority of the applicants were contacted and new dates issued, there is still 176 applicants that were contacted but to no avail.
We request all driving schools who know of any students having outstanding test to please report to the Korsten To expedite this process we have set aside a specific date (Saturday 19 September 2020 at 07h00) for an Official to facilitate and confirm new dates to those applicants.
The Chelsea reservoir has recovered overnight and reached 34% after weeks of battling with water supply.
As a result of the recovery, all the areas supplied by this reservoir should now have water. The areas include Malabar, Westering, Linton Grange, Sherwood, Hunters Retreat, parts of Rowallan Park, Parsonsvlei and Greenbushes.
All the suburbs supplied by the Emeraldhill reservoir have water, except for upper parts of Lovemore Heights.
Work is being done to pump into the upper reservoir for residents to have water. It is envisaged that by midday water will be restored.
The Municipality urges residents to continue using water sparingly.
Residents in the high-lying areas night experience water cuts due to the ongoing water disruptions.
Although the Chelsea reservoir has increased to 9% currently some areas supplied by this reservoir remain with a low pressure.
The areas supplied by this reservoir include Malabar, Westering, Lingo Grange, Sherwood, Hunters Retreat, parts of Rowallan Park, Parsonsvlei and Greenbushes.
Lovemore Heights which is supplied by the Emaraldhill reservoir remains affected by the water disruptions while Walmer Heights, parts of Lovemore Park, Mount Pleasant, Miramar, Charlo, Walmer Downs, Overbaakens, Fairview and parts of Newtown Park continue to have water supply.
Pumps have been resolved and the Municipality is waiting for the system to fill up so the rest of the areas can have water supply.
The Municipality apologises for any inconvenienced caused.
NEW WATER RESTRICTIONS implemented with immediate effect.
Please click here to view the complete Water Restriction Notice
Water tankers have been deployed and can be found at the below locations:
1) Builders Warehouse
2) Fig tree FLM
3) Fairview Caltex
4) Greenbushes Caltex
5) Melsetter Rd
6) Cotswold laundry
7) Welcome and Kragga Kamma
Kindly note that the tankers may not always be there as they leave to refill however, they will return to the above locations.
Water tankers have been deployed and can be found at the below locations:
1) Melsetter
2) Spar Sherwood
3) Builders Warehouse
4) Fig tree FLM
5) Greenacres Hospital and Mall
6) Colleen Glen Caltex
7) St Albans prison
Kindly note that the tankers may not always be there as they leave to refill however, they will return to the above locations.
Water tankers have been deployed and can be found at the below locations:
1) St Albans
2) West End Clinic
3) Verdun Road Checkers
4) Malabar
5) Melsetter Road LMH
6) George Botha Street, Palm Ridge
7) PnP Linton Grange
Kindly note that the tankers may not always be there as they leave to refill however, they will return to the above locations.
Nooitgedagt update:
Electricity was restored to the Nooitgedagt Water Treatment Works around 16:00.
The effect of this outage is that no water was treated at the works resulting in 4 main reservoirs running empty as well as their supply zones. This includes the supply to the Coega Special Economic Zone.
Nooitgedagt is currently on maximum production, but the supply is not sufficient enough to start the 2 booster pump stations to transfer water to Greenbushes to supply the Western Areas.
Depending on the rate of filling the systems the booster pump stations will only be able to start around midnight.
If all goes according to plan, Western Areas will have low pressure water in the morning.
The Municipality apologises for any inconvenience caused and urges residents to continue using water sparingly.
Mayoral Committee Member for Infrastructure and Engineering, Councillor Mongameli Bobani wishes to inform residents that water supply from Nooitgedagt has had another setback as reported earlier and the best available information is as follows:
1. A fault occurred in the main electricity supply to Nooitgedagt.
2. It is not loadshedding.
3. It will take about 5 hours to effect the repairs.
Based on the above and the experiences of yesterday, the high lying areas will experience low pressure by mid afternoon.
Once the electricity is back on it will take another 5 to 6 hours to restart the whole system of the Water Treatment Works and pump stations.
As the whole plant is down, areas such as Motherwell that was not affected yesterday will also now be affected.
Residents are encouraged to use water sparingly and not to stockpile water.
The Municipality apologises for any inconvenience caused.
WATER TANKER UPDATE:
5 September 2020
Water tankers have been deployed and are at the locations below:
1) Rowan Street, Rowallan Park
2) Hunters Spar
3) PnP Linton Grange
4) Springbok Gelvandale
5) Colleen Glen Caltex
6) Greenbushes Caltex
7) Sherwood Spar
8) Verdun Checkers
9) Burt Avenue Spar
10) Fruit and Veg, Fig Tree
11) Patterson High Sports Field
12) Greenacres Hospital
Kindly note that tankers may not always be there as they have to travel to Uitenhage to refill however, they will return to the locations above.
The Municipality apologises for any inconvenience caused.
Please be advised that the Municipality continues to experience water disruptions in the Western areas.
The areas affected, among others, are, Kabega, Greenbushes, Rowallan Park, Hunters Retreat, Westering, Linton Grange and surrounding areas.
The Chelsea reservoir has gone up from only 7% to 11%. This means that most of the aforementioned areas still remain without water. Another major reservoir, Emeraldhill has gone dry. This is due to the water shortage in the system. Emeraldhill reservoir affects Walmer Heights, Miramar, parts of Lovemore Heights, Charlo and Fairview.
The reticulation system is compromised and intermittent supply is going to be experienced throughout the Metro. Water tankers will be deployed. However, given the extent of disruption, it will be impractical to deploy tankers in all these areas. We urge everyone to use water sparingly.
VARIOUS ELECTRICITY SHUTDOWNS PLANNED
Details of shutdowns are as follows:
1. Date: Tuesday, 1 September 2020 (alternative date: Friday, 4 September 2020)
Time: 08H00 - 16H00
Lines / Areas
DUM1 (Dumbrody, Aloes Coega, Hougham Park and Tankatara); DUM1#128 (Dumbrody, Aloes Coega, Hougham Park and Tankatara); SES1#56-57 (Sewerage Eland Street Farms/Despatch); FGR1#29 (52-53) (Fitches Corner Gedultsrivier, Patcor Quarries & section of SAL/St Albans); FCR1# (8-9) (Fitches Corner, Rocklands); FCW1# (15-16) (Fitches Corner, Witteklip, Woodridge).
2. Date: Wednesday, 2 September 2020 (Alternative date: Friday, 4 September 2020)
Time: 08H00 - 16H00
Lines / Areas
FGR1#8 (56-57) Fitches Corner, Gedultsrivier, Patcor Quarries & section of SAL/St Albans.
3. Date: Thursday, 3 September 2020 (Alternative date: Saturday, 5 September 2020)
Time: 08H00 - 18H00
Lines / Areas
DSU1# (102-103) Ditchling/Summit; VMW1#43-49 (5-6), VMW1#43-5 (7-8), VMW1#43 (Van Stadens Gorge); TFM1#38-68 (42-43) (Thornhill Farms, Matjiesfontein, Vaalkrans and Boxes & Shooks); NFL1#20-8 (11-12) (Nokton Farms); SGP1#14 (3-4), SGP1#14 (3-4) (Gamtoos Pumps & Summit Loerie Pumps).
Reason for shutdowns:
To allow ESKOM to cross municipal lines to upgrade Grassridge – Sunnyside- Melkhout 132kV line .
All installations to be treated as live for the duration of the outage.
Apologies are tendered for any inconvenience caused.
Planned water shutdown on Saturday
The Nelson Mandela Bay Municipality would like to inform residents and business owners of a planned water shutdown in Coega, Colchester and Kinkelbos on Saturday, 22 August 2020.
The water will be shutdown to repair a water leak on the main 450 mm water supply pipeline on Neptune Road.
The water will go off around 7am affecting Coega, Colchester and Kinkelbos, it is expected that the supply will be restored later that afternoon.
We apologise for the inconvenience and thank you for your cooperation.
Issued by Nelson Mandela Bay Municipality Communications Office.
PLANNED WATER SHUTDOWN ON THURSDAY
The Nelson Mandela Bay Municipality would like to inform residents of a planned water shutdown on Thursday to allow the Makro store to connect into the existing water network.
During the operation which commence from 8am the City will also carry out some maintenance work.
The work will affect the water supply in Rowallan Park below Baywest turnoff, Kabega, Morningside, Hunters, Parsons Ridge, Francis Evatt Park, Westering, Malabar and Cotswold.
Water tankers will be dispatched and located at:
Hunters SuperSpar
MetLife Mall
Linton Spar, and;
Malabar Community Hall.
We apologise for the inconvenience and thank you for your cooperation.
Issued by Nelson Mandela Bay Municipality Communications Office.
Planned Electricity Shutdown
Date: Thursday, 23 July 2020 (Weather permitting)
Time: 08:30 - 19:30
Affected areas:
Morenstondt Complex and Humewood Villas, Forest Hill
Please treat all installations as LIVE.
Electricity Call Center: 041 506 5595
IVR systems and Accounts Call Centre on tel 041-506 5555 is operational as well as the following 3 x Customer Care Centres:
Business hours 8:00 to 15:30, Monday to Friday
(1) Mafana Sekhaya Gqobose (Old City Treasurer) , Govan Mbeki Avenue
(2) Korsten office (opposite Livingstone Hospital)
(3) Uitenhage office (at Uitenhage City Hall)
Planned water shutdown in Cotswold on Friday
The Nelson Mandela Bay Municipality would like to inform residents of a planned water shutdown in Cotswold on Friday, 17 July 2020.
The operations forms part of the City’s war on leaks programme in an effort to save water. Maintenance work will be done on the inlet supply to the network and as a result residents are advised of the water shutdown which will commence from 9am until 2pm on Friday.
Water tankers will be distributed around Cotwold and stationed at:
Julane complex in Rowallan Park
Hunters Spar
Sherwood Spar
Malabar Ext 6
Framesby/Sunridge
We apologise for the inconvenience.
Issued by Nelson Mandela Bay Municipality Communications Office.
Message from the Electricity Department regarding Loadshedding:
"When a group / area has been switched off for loadshedding, customer are reminded to switch off their major appliances, ie stoves, geysers, pool pumps, heaters, air conditioners, etc. When the electricity is restored after a loadshedding slot, these high-consumption appliances normally draw a lot of current causing a high demand on the electricity network. This causes the electricity circuit breakers in the substations to trip and is the reason why the electricity goes on but then off again after a few minutes when NMBM switches the electricity back on. This results in damage to the already aged electricity infrastructure and causes prolonged power outages. Customers are advised to switch on their appliances one by one, allowing a few minutes' intervals in between. We therefore urge consumers to continue assisting us in managing consumption in order to reduce the impact of loadshedding."
Planned water shutdown in Markman
Nelson Mandela Bay Municipality would like to alert businesses in Markman about a planned water shutdown on Thursday, 9 July 2020.
A valve replacement will be done on Studebaker Street and Chevrolet Street. The water will go off from 8am and is expected to be restored later during the day.
We apologise for the inconvenience.
Issued by Nelson Mandela Bay Municipality Communications Office.
Planned water shutdown on Thursday
Nelson Mandela Bay Municipality would like to inform residents about a planned water shutdown on Thursday, 2 July 2020 in Summerstrand. This is to enable the Nelson Mandela University contractor to tie in the new 450 main pipe that was rerouted to make way for new student accommodation. The water will go off in the morning around 7am and is expected to be restored around 5pm on the same day.
Areas that will be affected will be:
Council for Scientific and Industrial Research (CSRI)
Wool Testing Bureau
Sanlam Student Village
Cheshire Homes and
Nelson Mandela University.
Water tankers will be arranged and stationed at the Cheshire Old Home and Sanlam Student Village. Another water tanker will be on standby during the day to assist with the water outage. We apologise for the inconvenience pending this critical work.
Issued by Nelson Mandela Bay Municipality Communications Office.
The GIS servers will be undergoing maintenance from Thursday, 2 July 2020 at 16h00 up to and including Monday, 6 July 2020 at 12h00.
The systems affected include CorpGIS, ArcMap and the external GIS Website.
Korsten Traffic center is closed due to a staff member tested positive for Covid-19. All staff members are now in quarantine. The center will be reopened on 9 July 2020.
Please click on the link here, to validate and check your driver's license card
PLANNED WATER SHUTDOWN
Nelson Mandela Bay Municipality would like to inform residents of a planned water shutdown on Wednesday, 24 June 2020.
The shutdown will be implemented from 5pm to carry out maintenance work.
Areas affected will be:
Korsten
Sidwell
Ferguson
Holland Park
Neave Industrial
Businesses that operate 24 hours a day will also be affected. The water will be restored in the early hours on Thursday, 25 June 2020. We apologise for the inconvenience.
Issued by Nelson Mandela Bay Municipality Communications Office.
Please be advised that the following offices are currently down and will be till further notice.
UITENHAGE TOWN HALLSELLICK STREET -Supply Chain Office
These offices do not have network connectivity due to faulty network equipment.
This affects connectivity to user Data and Cisco Telephony.
PLEASE NOTE THAT ALL IVR SERVICES ARE STILL DOWN
(Aircon repairs are underway)
The following services are NOT available:
- Accounts Call Centre on tel 041-506 5555
- Pay by phone (NMBM app)
- Purchase electricity by phone (NMBM app)
- Submitting of meter readings
- Obtaining statements from the automated service desk by utilising your pin
Alternatives:
- Purchase pre-paid electricity via WireIt (register on www.wireit.co.za) or utilise any of the 120 pre-paid sale vendors in the city
- Email queries to customercare@mandelametro.gov.za (queries only, not statement requests).
- For IVR queries email: ivrhelp@mandelametro.gov.za
- Email proof of payments to cashall9@mandelametro.gov.za
- Email readings to mreader@mandelametro.gov.za
- Email request for copy statements to statement@mandelametro.gov.za (statement request only, not queries)
2017/18 - 2020/22 IDP & Budget
NMB residents can tune into KQ FM (970) to listen to the reading of the Integrated Development Plan and Budget for their relevant wards:
Friday, 19 June 2020, 17:00 - 18:00
Cluster: Alex Matikinca (Wards 23, 54, 55, 56, 57, 58, 59 & 60)
Monday, 22 June 2020, 17:00 - 18:00
Cluster: Champion Galela (Wards 25, 26, 27, 28, 30, 33 & 36)
Tuesday, 23 June 2020, 17:00 - 18:00
Cluster: Zola Nqini (Wards 24, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52 & 53)
Wednesday, 24 June 2020, 17:00 - 18:00
Cluster: Molly Blackburn (Wards 1, 2, 3, 4, 5, 6, 7, 8, 9, 12, 39 & 40)
Thursday, 25 June 2020, 15:00 - 16:00
Cluster: Govan Mbeki (Wards 14, 15, 16, 17, 18, 19, 20, 21, 22 & 24)
Thursday, 25 June 2020, 17 - 18:00
Cluster: Lillian Diedericks (Wards, 7, 10, 11, 13, 29, 31, 32, 34, 35, 37, 38 & 41)
Residents can view the IDP here and give their input either through the Whatsapp line: +27 62 358 8001
OR
PLANNED ELECTRICITY SHUTDOWN
Tuesday, 30 June OR Wednesday, 1 July 2020.
Time: 9:00 - 17:00
Areas affected:
PART OF STEBONEATH & ALL SIDE STREETS & PART OF ARTHUR STREET, SYDENHAM
Please note that only the following three (3) Customer Care Centres are now opened to the public from Monday to Friday, 8:00 - 15:30.
1) Mafana Sekhaya Gqobose (old City TREASURER). Govan Mbeki Avenue, Central, Port Elizabeth
2) Korsten office, Abette Street, Korsten (at Traffic Department & Library opposite Livingstone hospital)
3) Uitenhage office, Uitenhage City Hall
The following services are offered there:
- Assistance to the Poor (ATTP) application & queries
- Arrangements to repay arrears in terms of Debt Collection policy
- IVR (automated telephone system) registration
- Water Rebate application
- Estate Late project - Free transfer of property for surviving ATTP beneficiaries
- Property rates rebate applications
- Property valuation certificate
- Copies of municipal statements
- Address changes
- Account balance enquiries
- Municipal account payments
- Pre-paid electricity purchases
Due to the IVR system and Accounts Call Centre being off line as a result of the infrastructure problem, purchase of pre-paid electricity via the municipal app is not possible.
Customers can however still purchase pre-paid electricity at any of the 120 pre-paid sale vendors in the city or via WireIt.