BUSINESSES 

The Revenue Management and Customer Care Sub-directorate of Budget and Treasury Directorate have established the following sections to assist business: 

Business Help-desk in the Customer Care Section - The purpose of this Help Desk is to provide more efficient service to all businesses within the Nelson Mandela Metro and out-of-town businesses who have accounts with NMBM. This help-desk give assistance with municipal account queries and account-related enquiries. 

RE-PAYMENT ARRANGEMENT TERMS ON OFFER IN TERMS OF COUNCIL’S APPROVED DEBT COLLECTION POLICY FOR BUSINESS ACCOUNT HOLDERS: 

• A down payment of 50% is required. 
• A maximum monthly repayment period of 12 months, with a minimum monthly instalment of R1 000.00 per month or three (3) months current account whatever is the greater, plus payment of the current account.
• The down-payment indicated above cannot be waivered but can be negotiated. 

CONSUMPTION DEPOSIT FOR BUSINESSES

 Small Businesses  

• Deposit amount between R500 and R10 000.
• 50 % of the deposit required to be paid in cash and the balance in up to twelve equal interest free instalments.
• Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption. 

Medium Businesses  

• Deposit between R10 001 and R50 000.
• 60% of the deposit required to be paid in cash and the balance in six equal interest free instalments.
• Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption. 

 Large Businesses  

• Deposit required in excess of R50 000. 
• 60% of the required deposit to be paid in cash and the balance in six equal monthly interest free instalments. 
• Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption. 
• Deposits of current businesses who default will be reviewed every six months to be equal to two an half times the average monthly consumption. 

Developers opening an account in their name during the construction period - deposit will be reviewed monthly to be equal to two an half times the average monthly consumption: