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SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download manual and application form
- View the process
NEWSLETTER SUBSCRIPTION
- News, Vacancies, Tenders & Notices
WEBSITE FEEDBACK
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- Give your feedback
ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
URGENT WATER SAVING APPEAL
The Nelson Mandela Bay Municipality urgently calls on all residents to reduce water usage to no more than 50 litres per person per day.
The Metro is currently using 98 million litres of water per day above the safe target, placing our water supply under severe strain.
By cutting back now, residents can help protect water for essential services, households, schools and hospitals, and secure supply for the months ahead.
Every drop saved today helps prevent a deeper water crisis tomorrow.
Let’s act now, together.
WATER SUPPLY DISRUPTION – MULTIPLE SUPPLY ZONES
21 January 2026
The Nelson Mandela Bay Municipality advises residents of ongoing water supply disruptions affecting several areas across the metro.
Motherwell Pump Station (Chelsea Zone)
A burnt supply cable was identified on one of the motors. Technical teams are still on site attending to repairs, which are *expected to be completed by midday*.
Once repairs are completed, *the transfer of water will begin, and the **system is expected to take the remainder of the day to recover* as reservoirs and supply lines stabilise.
Water supply has been augmented from alternative sources, which has helped stabilise the system. However, the system remains under strain.
Residents are urged to use water sparingly.
Affected Areas – Chelsea Zone:
Baywest, Rowallan Park, Sherwood, Lorraine, Ben Kamma, Beverley Grove,
Theescombe / Lake Farm / Colleen Glen, Hunters Retreat, Kabega Park,
Morningside, Linton Grange, Framesby, Malabar, Sunridge Park,
Westering, Cotswold, Fernglen
Additional Areas – Chatty / Despatch Tower / Rosedale:
* Joe Slovo (West)
* Khayamnandi
* Chatty 11 & 12 (Qunu, Marikana, Jachtvlakte)
* Reservoir Hills
* Rosedale
* Mountain View
* Moeggessukel
Further updates will be shared as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
WATER SUPPLY DISRUPTION – MULTIPLE SUPPLY ZONES
20 January 2026
The NMBM wishes to inform residents of ongoing water supply disruptions affecting several areas across the metro.
Motherwell Pump Station (Chelsea Zone)
A burnt supply cable was identified on one of the motors at the Motherwell Pump Station. Technical teams remain on site and are still busy with repair work. Due to the nature of the fault, restoration is taking longer than initially anticipated.
Water supply is being augmented from alternative sources, which has assisted in stabilising the system. However, the system remains under strain, and residents are urged to use water sparingly to help maintain supply.
Affected Areas – Chelsea Zone:
- Baywest
- Rowallan Park
- Sherwood
- Lorraine
- Ben Kamma
- Beverley Grove
- Theescombe / Lake Farm / Colleen Glen
- Hunters Retreat
- Kabega Park
- Morningside
- Linton Grange
- Framesby
- Malabar
- Sunridge Park
- Westering
- Cotswold
- Fernglen
Additional Supply Impact – Chatty / Despatch Tower / Rosedale
Intermittent water disruptions may also occur in the following areas:
- Joe Slovo (West)
- Khayamnandi
- Chatty 11 & 12 (Qunu, Marikana, Jachtvlakte)
- Reservoir Hills
- Rosedale
- Mountain View
Struandale Pump Station
An attempted cable theft occurred at the Struandale Pump Station, resulting in power being switched off at the facility. Electricity services are currently working to repair the cable damage.
As a result, intermittent water disruptions may occur in the following areas:
- Parts of Helenvale
- Lower Gelvandale
- Algoa Park
- Zwide
- Soweto on Sea
- Veeplaas
- KwaZakhele
- Missionvale
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and cooperation.
WATER DISRUPTION NOTICE: STRUANDALE
Tuesday, 20 January 2026
An attempted cable theft at the Struandale Reservoir and Pump Station occurred last night, resulting in damage to infrastructure and a bush fire in the area. This incident has caused a water supply interruption in Struandale and surrounding areas.
Response teams are on site assessing the damage and working to restore supply as quickly as possible. Details of the affected areas and further updates will be communicated shortly.
Residents are advised to use water sparingly until normal supply is restored.
We apologise for the inconvenience and thank residents for their patience and cooperation.
POWER OUTAGE – BETHELSDORP
Tuesday, 13 January 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred in Bethelsdorp and Cleary Park following the tripping of an 11kV circuit breaker.
Affected Areas:
* Sections of Hillside
* Sections of Bethelsdorp
* Sections of Windvogel
* Sections of Cleary Park Estates
* Surrounding areas
Restoration Update:
Technical teams are investigating the fault. No estimated time of restoration is available at this stage. Updates will be communicated as soon as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and cooperation.
POWER OUTAGE – STRUANDALE SUBSTATION
Monday, 12 January 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Struandale Substation following the tripping of a 6.6kV circuit breaker.
Affected Areas:
* Distillers
* Parts of Ford
* Coordinated Transport
* Algoa College
Restoration Update:
Technical teams are investigating the fault. No estimated time of restoration is available at this stage. Updates will be communicated as soon as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and cooperation.
POWER OUTAGE - BETHELSDORP
Friday, 09 January 2026
The Nelson Mandela Bay Municipality wishes to inform residents of a power outage affecting Bethelsdorp/Ditchling and Bus-Section 1, where 132 kV circuit breakers were found to have tripped.
Areas affected:
* Vista University
* ?Parts of Bethelsdorp
* Salsoneville
* Windvogel
* Bethelsdorp
* Heath Park
* Aspen Heights
* Palmridge
* Bloemendal
* Hillside
* Cleary Estate
* Surrounding areas
At this stage, there is no estimated time for the restoration of supply. Technical teams are investigating the cause of the outage and will provide updates as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding.
NMBM EMERGENCY UPDATE: FIRES BROUGHT UNDER CONTROL
The Nelson Mandela Bay Municipality is pleased to inform residents that the fires that have been ravaging the Metro this morning are all under control. The Fire and Emergency department has deployed numerous firefighting vehicles and teams to combat fires ensuring community safety. However, sites remain smouldering, and Fire and Emergency Services teams are still on the ground, actively dampening hotspots to prevent re-ignition and ensure safety.
The Nelson Mandela Bay Municipality Fire and Emergency Services remains fully deployed and will continuously monitor the situation to ensure public safety. Although conditions are currently stable, residents are urged to remain vigilant, as changing wind conditions could cause the situation to escalate.
Nearby communities are advised to stay alert and immediately report any signs of flare-ups, smoke, or fire activity. Public safety remains a top priority, and teams will remain on high alert until the area is declared fully safe.
For fire-related emergencies, residents can contact:
Fire & Emergency Services: 041 585 1555
The Municipality thanks residents for their cooperation and patience and will continue to provide updates should the situation change.
NELSON MANDELA BAY MUNICIPALITY
EMERGENCY NOTICE
The Nelson Mandela Bay Municipality Fire and Emergency Department is warning residents about a veld fire in various areas across the Metro. The fire poses as a threat to nearby communities. Fire fighting vehicles and teams are on the ground battling the blaze and are working tirelessly to contain it and protect nearby communities.
Affected areas include:
1. Asphen heights area, Happy Valley
2. Boet Erasmus area, N2 Windfarm,
3.Baywest area
3. Sherwood area
4. St Albans area
5. Victoria Drive Animal Welfare area
Affected and nearby communities are advised to stay alert and immediately report any signs of flare-ups, smoke, or fire activity. Public safety remains a top priority, and Fire and Emergency Services teams are on high alert until all the areas are declared fully safe.
For fire-related emergencies, residents can contact:
Fire & Emergency Services: 041 585 1555
The Municipality thanks residents for their cooperation and patience and will continue to provide regular updates.