Published: 22 Sep 2021
CURRENT
Mount Road substation, Volkskas 6kV Oil Circuit Breaker tripped affecing sections of North End, Central and Govan Mbeki Avenue.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Published: 22 Sep 2021
CURRENT
Northdowns substation, Banbury Circuit Breaker tripped affecting sections of Gelvandale and Malabar.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Published: 22 Sep 2021
CURRENT
URGENT ALERT!!!
URGENT SHUTDOWN OF THE RESERVOIR OUTLET PIPELINE THAT SUPPLIES EASTERN SUBURBS
The Municipality wishes to inform residents that the Water & Sanitation sub-directorate requires a temporary shutdown of the reservoir outlet pipeline that serves the Eastern Suburbs on Wednesday, September 22, 2021 at 08:00 in order to perform maintenance work.
Part of the maintenance work will include an installation of a reservoir zone meter.
The following areas will be affected:
1. Lovemore Heights
2. Providentia
3. Mount Pleasant
4. Salisbury Park
5. Walmer Heights
6. Miramar
7. Sardinia Bay
8. Deer Park
9. Old Seaview Road
10. La Provence
We sincerely apologise for any inconvenience this has caused.
Published: 22 Sep 2021
CURRENT
Coega Village circuit breaker tripped at Aloes substation, affecting Aloes, Coega Village, Sityhotyholweni, CJP and St Georges Strand.
Staff is attending outage; there is no estimated timeframe for restoring supply.
We apologise for any inconvenience this may have caused.
Published: 20 Sep 2021
CURRENT
Bethelsdorp, a mini-11kV oil circuit breaker tripped earlier, affecting Missionvale and Algoa Park.
Our artisans were chased away with guns while patrolling the line. If our artisans are unable to return to the area due to the threat to their lives, the line will be off until tomorrow.
We apologise for any inconvenience this may have caused.
...SEE MORE CURRENT ALERTS
Published: 19 Sep 2021,
Resolved: 20 Sep 2021 RESOLVED
The Banbury 6kV Oil Circuit Breaker at Northdowns substation tripped, affecting a large area of Algoa Park.
Staff are working to restore supply; no timeframe is available.
We apologise for any inconvenience this has caused.
Published: 19 Sep 2021,
Resolved: 20 Sep 2021 RESOLVED
TDS Circuit Breaker tripped at Tembani substation, affecting Tembani, De Staff, and Murray Park.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
Published: 16 Sep 2021,
Resolved: 19 Sep 2021 RESOLVED
SERVICE DELIVERY CALL CENTRE TEMPORARILY CLOSED DUE TO A REPORTED COVID-19 CASE
SEPTEMBER 16, 2021
The Municipality wishes to inform residents that, due to a reported COVID-19 case, the Service Delivery Call Centre will be temporarily closed until Friday, September 17, 2021, at 18:00.
Before staff can return safely to call centre offices, the premises must be properly fumigated and all other work place COVID-19 protocols followed.
The fumigation team can only assist us tomorrow afternoon therefore, operations at the centre can only resume at 18:00.
During this time, residents can send queries to waterleaks@mandelametro.gov.za or use the Municipal App.
We thank the residents for their patience and cooperation, and we apologise for any inconvenience this has caused.
Published: 16 Sep 2021,
Resolved: 20 Sep 2021 RESOLVED
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
The repair was completed last night, and one of the reservoirs was already filling up this morning.
Once the reservoir reaches sufficient capacity, water will be pumped to higher-lying reservoirs serving Scheepershoogte, Valleisig, Winterhoek Park, parts of Fairbridge Heights, Strelitzia Park, Vanes Estate, and Rosedale.
However, there is still a leak where the pipe was repaired, necessitating another shutdown of the pipeline.
We hope that there will be enough time to fill reservoirs in advance.
We apologise for any inconvenience this has caused.
Published: 16 Sep 2021,
Resolved: 19 Sep 2021 RESOLVED
THE SERVICE DELIVERY CALL CENTRE WILL BE CLOSED TEMPORARILY ON FRIDAY, SEPTEMBER 17, 2021, BETWEEN 14H00 AND 18H00 TO ALLOW FOR DECONTAMINATION OF THE PREMISES
September 16, 2021
The Municipality wishes to inform residents that the Service Delivery Call Centre will be temporarily closed on Friday, September 17, 2021, between 14:00 and 18:00 to allow for decontamination in accordance with COVID-19 work place protocols.
During that time, residents can submit queries via email to waterleaks@mandelametro.gov.za or via the Municipal App.
Operations at the centre are scheduled to resume at 18:00.
We appreciate the residents' patience and cooperation and apologise for any inconvenience this has caused.
...SEE MORE RESOLVED ALERTS
