SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download manual and application form
- View the process
NEWSLETTER SUBSCRIPTION
- News, Vacancies, Tenders & Notices
WEBSITE FEEDBACK
- Email the Webmaster
- Give your feedback
ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
POWER OUTAGE NOTICE – NEW BRIGHTON
Wednesday, 5 August 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents of a power outage affecting parts of New Brighton.
A trip has been detected on the Marwanqa 11kV circuit breaker at the KwaFord Substation. Municipal technical teams have been notified and are investigating the cause of the outage.
AFFECTED AREAS:
* Sections of New Brighton
Further updates will be communicated as soon as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding.
Your safety remains our top priority.
POWER OUTAGE NOTICE – KWANOBUHLE
Friday, 31 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents of a power outage affecting KwaNobuhle.
A trip has been detected on the Mabandla 1 66kV circuit breaker at the San Souci Substation. The High Voltage (HV) Depot has been notified and is currently attending to the fault.
AFFECTED AREA:
* KwaNobuhle
Further updates will be communicated as soon as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding while technical teams work to restore supply.
Your safety remains our top priority.
POWER OUTAGE UPDATE – MALABAR SUBSTATION
Tuesday, 28 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents that electricity supply has been restored to most customers affected by the outage.
However, customers supplied from the Armstrong Substation remain without electricity while technical teams continue to attend to the fault.
Areas still affected:
Section of Helenvale
Section of Malabar Extension 6 and surrounding areas
At this stage, there is no estimated timeframe for the restoration of supply. Residents are encouraged to treat all electrical infrastructure as live.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding.
POWER OUTAGE UPDATE – KARIEGA AREA
Friday, 24 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents of an electricity outage affecting parts of Kariega.
Municipal technical teams have identified a cable fault between Union Avenue and Stow Road Mini Substation, caused by vandalism. Technical teams are currently on site carrying out cable jointing.
AFFECTED AREAS:
* Central
* Fairbridge Heights
* Mosel
* Van Riebeeck Heights and surrounding areas
Load reduction is currently being implemented while cable jointing work is underway.
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding while technical teams work to restore supply.
Your safety remains our top priority.
POWER OUTAGE UPDATE – KHAYELITSHA, NU 30 AND SURROUNDING AREAS
Wednesday, 22 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents of an electricity outage affecting parts of Motherwell and surrounding areas.
Municipal technical teams have established that the 22kV breaker at the Motherwell Main Substation has tripped.
AFFECTED AREAS:
* Khayelitsha
* NU 30
* Surrounding areas
The Depot is aware of the fault, and technical teams are working to address the issue and restore the electricity supply as soon as possible.
At this stage, there is no estimated time for the restoration of the electricity supply.
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding while technical teams work to restore supply.
Your safety remains our top priority.
POWER OUTAGE UPDATE – ALGOA PARK / YOUNG PARK / GELVAN PARK
Monday, 20 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to provide residents with an update regarding the power outage affecting parts of the metro.
Municipal technical teams have established that Transformers T11 and T12 6kV breakers at the North End Substation have tripped.
Attempts to restore supply were unsuccessful as the breakers could not be closed due to a lack of battery backup, with the substation batteries found to be depleted. The batteries are currently being recharged to enable the safe restoration of electricity supply.
AFFECTED AREAS:
* Algoa Park
* Young Park
* Gelvan Park
* Surrounding areas
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding while technical teams work to restore supply.
Your safety remains our top priority.