Accounts
ENQUIRIES/COMPLAINTS
Accounts
NMBM BANKING DETAILS
Beneficiary: Nelson Mandela Bay Metropolitan Municipality, Account type: ABSA current account, Account number: 40-7953-3842, Branch code: 632005
Accounts
REQUEST ACCOUNT BALANCE BY PHONE
Accounts
REQUEST ACCOUNT STATEMENT BY TELEPHONE
Accounts
STOP / DEBIT ORDER HELP-DESK
041 506 1676 or 082 452 3393
Accounts
BUSINESS ACCOUNTS HELP DESK
041 506 1788
Accounts
ASSISTANCE TO THE POOR (ATTP)
Please see the Webpage on Rebates and subsidies for Information and Application forms. Alternatively, visit your nearest Customer Care Centre.
Accounts
HOW TO REPORT FRAUD AND CORRUPTION
Advertising
STREET LAMP POLES
Air Pollution
ALL RELATED MATTERS
Animals
STRAY ANIMALS & DOG CONTROL
Beaches
BEACH OFFICE
Building & Advertising Control
ADVERTISING AND SIGNAGE CONTROL
Building Inspectorate
BUILDING INSPECTIONS
Building Inspectorate
BUILDING PLAN SUBMISSION
Building Inspectorate
BUILDING PLANS RELATED QUERIES
Building Inspectorate
OBTAINING BUILDING PLANS
Business
ENTERPRISE DEVELOPMENT CENTRE
Business
EXPORT HELP DESK
Business
INVESTOR/BUSINESS ONE STOP SHOP
Business
REGISTER A NEW BUSINESS
Business
REGISTER AS A SUPPLIER ON THE NMBM DATA BASE
Business
BUSINESS ACCOUNTS HELP-DESK
Cemeteries
MATTERS RELATED TO CEMETERIES
All other cemeteries - 041 506 1890
Jubilee Park - 041 992 2206; Gerald Smith - 041 994 1241
Despatch A & B / Gedultsrivier / Khayamandi - 041 933 1111
Clinics
NOT A MUNICIPAL FUNCTION
Clinics listed in Government Pages of telephone directory
Customer Care Centre (No Paypoint)
THUSONG CENTRE, MOTHERWELL
This Centre does not handle queries telephonically. Please contact Customer Care on 041-506 5555 for any accounts related queries
Customer Care Centre (No Paypoint)
ZWIDE OFFICE, JOHNSON ROAD, ZWIDE
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Note: This facility is temporarily closed
Customer Care Centre and Paypoint
CLEARY PARK OFFICE, CLEARY PARK SHOPPING CENTRE
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
DESPATCH OFFICE, MAIN ROAD, DESPATCH
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
KORSTEN OFFICE, ABLETT STREET, OPPOSITE LIVINGSTONE HOSPITAL
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
KWAMAGXAKI OFFICE, CNR OF RALO ROAD AND UITENHAGE ROAD
This Centre does not handle queries telephonically.
Note: This facility is temporarily closed
Customer Care Centre and Paypoint
KWANOBUHLE OFFICE, PONANA TINI ROAD, NEXT TO FIRE STATION
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
MFANASEKHAYA GQOBOSE BUILDING, GOVAN MBEKI AVENUE, CENTRAL
Customer Care Centre and Paypoint
NEW BRIGHTON OFFICE, NTSHEKISA ROAD
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
UITENHAGE OFFICE, UITENHAGE TOWN HALL BUILDING
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
WALMER OFFICE. HEUGH ROAD, OPPOSITE 6TH AVENUE SHOPPING MALL
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Disconnections / Reconnections / Restrictions
ELECTRICITY & WATER SUPPLY RECONNECTIONS - AFTER HOURS
Mon - Fri: 16:00 - 20:00. Sat: 8:00 - 18:00. Sunday: 8:00 - 18:00- ONLY email
Disconnections / Reconnections / Restrictions
ELECTRICITY & WATER SUPPLY RECONNECTIONS OFFICE HOURS (08:00 - 16:30)
Dog
LICENCES, CONTROL & NUISANCE
Dumping
ILLEGAL DUMPING OF REFUSE
Electricity
RE-CONNECTIONS/ DISCONNECTIONS EMAIL: RECONNECTIONS@MANDELAMETRO.GOV.ZA
Or visit your nearest Customer Care Centre
Electricity
FAULTS - METER & CABLE
Electricity
NEW SERVICES
Electricity
TRAFFIC SIGNALS & STREET LIGHTS
Emergency
FIRE EMERGENCY SERVICES
Emergency
RRTT (RAPID RESPONSE TASK TEAM) SERVICE DELIVERY - ONLY LOGGED CALLS WITH REF NO. WILL BE ATTENDED TO
Emergency
TRAFFIC EMERGENCY SERVICES
Environmental Health
ALL RELATED MATTERS
Events
APPLICATION & COMPLIANCE
Events
EVENTS MANAGEMENT
Fire Services
FIRE STATIONS
South End - 041 585 2311; Sidwell - 041 508 5600; Miramar - 041 508 5620; Greenbushes - 041 508 5640
Govan Mbeki - 041 508 5780; Uitenhage - 041 991 0661; KwaNobuhle - 041 508 5760; Motherwell - 041 508 5750; KwaZakhle - 041 508 5770
Fraud
MUNICIPAL FRAUD AND UNETHICAL BEHAVIOR
Fraud
NATIONAL FRAUD AND CORRUPTION
Hall bookings
HALL BOOKINGS
For detailed directions to all our Halls, please visit: FOR ME, then click on COMMUNITY HALLS
Hawkers
VENDOR APPLICATIONS
IPTS
IPTS CONTACT CENTRE
IVR (Interactive Voice Response) System
ACCOUNT BALANCE ENQUIRY
IVR (Interactive Voice Response) System
ACCOUNT PAYMENT (PAY-BY-PHONE)
IVR (Interactive Voice Response) System
CHANGE OF POSTAL ADDRESS
IVR (Interactive Voice Response) System
COPY OF LATEST STATEMENT
IVR (Interactive Voice Response) System
ELECTRICITY PREPAYMENT PURCHASE
IVR (Interactive Voice Response) System
REPORTING OF ALLEGED THEFT, FRAUDULENT ACTIVITY OR DAMAGE TO MUNICIPAL PROPERTY
IVR (Interactive Voice Response) System
SMS SERVICES
SMS: 31151
IVR (Interactive Voice Response) System
VOLUNTARY METER READING
Land Planning
ENQUIRIES
Land Survey
ENQUIRIES
Libraries
AFRICANA LIBRARY, PORT ELIZABETH
Closed at present
Libraries
ALGOA PARK LIBRARY, ALGOA PARK SHOPPING CENTRE, OFF ST. LEONARD’S ROAD, ALGOA PARK
041 506 4248
041 506 4246
Libraries
ALLANRIDGE LIBRARY, KAMESH ROAD, ALLANRIDGE
041 994 1314
041 994 1402
Libraries
BOOYSEN PARK LIBRARY, BOOYSEN PARK COMMUNITY CENTRE, BALMORAL RD, BOOYSEN PARK
041 506 4243
041 506 4244
Libraries
CHATTY LIBRARY, OFF BERTRAM ROAD, CHATTY
041 506 4269
041 506 4267
Libraries
COLCHESTER MODULAR LIBRARY, HIPPO STREET, COLCHESTER
041 506 5461
Libraries
DESPATCH LIBRARY, CORNER MAIN & VOORTREKKER STREETS, DESPATCH
041 994 1620
041 994 1639
Libraries
ELUKHANYISWENI LIBRARY, PONANA TINI ROAD, KWANOBUHLE
041 994 1435
041 994 1433
Libraries
GELVANDALE LIBRARY, LIEBENBERG ROAD, GELVANDALE
041 506 4236
041 506 4234
Libraries
KORSTEN LIBRARY, ABLETT STREET, KORSTEN
041 506 2668
041 506 2676
041 506 2669
Libraries
KUYGA MODULAR LIBRARY, 35 CORNER LUKHWE AND NKANJENI DRIVE, KUYGA
041 506 4223
041 506 4222
Libraries
KWADWESI LIBRARY, SIDULI STREET, KWADWESI
041 506 4232
041 506 4230
Libraries
KWAMAGXAKI LIBRARY, NGUNDWANA STREET, KWAMAGXAKI
041 506 4265
041 506 4264
Libraries
KWANOBUHLE LIBRARY, MATANZIMA ROAD, KWANOBUHLE
041 506 2674
041 506 2673
Libraries
KWAZAKHELE MODULAR LIBRARY, WOLFSON STADIUM, STOFILE STREET, KWAZAKHELE
041 506 5470
Libraries
LINTON GRANGE LIBRARY, LINTON GRANGE SHOPPING CENTRE, CAPE ROAD, LINTON GRANGE
041 506 4260/1
041 506 4259
Libraries
MAIN LIBRARY PORT ELIZABETH
Libraries
MOTHERWELL LIBRARY, CORNER UMNULU & NGQOKWENI STREETS, NU9, MOTHERWELL
041 506 4226/7
041 506 4225
Libraries
NELSON MANDELA BAY PUBLIC LIBRARIES HEAD OFFICE (LIBRARIES LISTED UNDER EACH LIBRARY NAME)
Libraries
NEW BRIGHTON LIBRARY, NANGOZA JEBE HALL, NEW BRIGHTON
041 506 4255
041 506 4254
Libraries
NEWTON PARK LIBRARY, 4TH AVENUE, NEWTON PARK
041 506 4213/4
041 506 4212
Libraries
NORTH END LIBRARY, MOUNT ROAD, NORTH END
041 506 4201/2
041 506 4200
Libraries
UITENHAGE TOWN LIBRARY, MARKET SQUARE, UITENHAGE
041 994 1257
041 994 1274
Libraries
WALMER LIBRARY, MAIN ROAD, WALMER
041 506 4206/7/8/10
041 506 4205
Libraries
WEST END LIBRARY, WEST END SHOPPING CENTRE, ST ARCADIUS STREET, WEST END
041 506 4240
041 506 4238
Libraries
ZWIDE LIBRARY, QEQE STREET, ZWIDE
041 506 4220
041 506 4218
Licences
DOG BREEDERS
Licences
TRADING
Metro Police
METRO POLICE
041 585 1555 select option 2
Nature Conservation
ALL NATURAL AREAS RELATED MATTERS
Nature Reserves
ALL MATTERS RELATED TO THE INDIVIDUAL NATURE RESERVES
Sunday River / Swartkops Estuary: 041 466 0909; Aloes / Cape Recife / Maitlands / Sardinia Bay / Sylvic: 041 506 1799; Settlers Park: 041 506 1799; Swartkops / Van der Kemps Kloof: 041 506 1803
Lady Slipper / Springs / Van Stadens Wild Flower Reserve - 041 956 0155
Nature Trails
ALL RELATED MATTERS
Noise Control
ALL RELATED MATTERS
Occupational Health, Safety & Wellness
PUBLIC HEALTH EMPLOYEE WELLNESS CENTRE’S
Overgrown Conditions
OVERGROWN CONDITIONS ON MUNICIPAL PROPERTIES
Parks
ALL DEVELOPED PARKS RELATED MATTERS
Hillside Depot - 041 506 7606; Victoria Park - 041 506 7620; Varsvlei Depot - 041 506 1890 St George’s Park - 041 506 2770/80; Peter Gibb Nursery - 041 506 1714
Parks
PLAY PARKS
Pest Control
ALL RELATED MATTERS
Refuse / Waste
GENERAL COMPLAINTS & ENQUIRIES ON RELATED MATTERS
PE City Areas - 041 506 2018; Northern Areas - 041 506 2372; Ibhayi Areas - 041 506 2284; Blue Water Bay/Motherwell Areas - 041 506 2521; Lilian Diedericks Building - 041 506 7405
041 994 1137
041 994 1137
Service Delivery
24/7 SERVICE
Service Delivery
ESCALATION OF LOGGED SERVICE DELIVERY CALLS
Skills Development
INTERNSHIP
Skills Development
LEARNERSHIP / APPRENTICESHIP / ADULT TRAINING
Suppliers Data Base
REGISTER AS A SUPPLIER ON THE NMBM DATA BASE
Trade Refuse Collection
ALL COMPLAINTS & ENQUIRIES RELATING TO TRADE REFUSE COLLECTION
Traffic
DRIVERS LICENCE SECTION - PRDP/CARD COLLECTIONS ENQUIRIES
Traffic
EMERGENCY
Traffic
FINE ENQUIRIES
Traffic
KORSTEN: DRIVERS LICENCE TESTING CENTRE, 275 DURBAN ROAD
Traffic
OFFICERS
Traffic
ONLINE TELEPHONE BOOKINGS - APPOINTMENTS
Traffic
SIDWELL: CNR OF SIDWELL AVENUE & CRESWELL STREET
Traffic
TRAINING COLLEGE: LAKESIDE ROAD, GREENBUSHES
Traffic
WARRANTS OF ARREST - INQUIRIES
Tree Maintenance
TREE MAINTENANCE ON MUNICIPAL PROPERTIES
Vandalism
HOW TO REPORT VANDALISM OF MUNICIPAL PROPERTY IN YOUR COMMUNITY
Waste / Refuse
GENERAL COMPLAINTS & ENQUIRIES ON RELATED MATTERS
PE City Areas - 041 506 2018; Northern Areas - 041 506 2372; Ibhayi Areas - 041 506 2284; Blue Water Bay/Motherwell Areas - 041 506 2521; Lilian Diedericks Building - 041 506 7405
041 994 1137
041 994 1137
Waste / Refuse
ALL WASTE DISPOSAL CHARGES QUERIES
Waste Disposal Sites
ALL RELATED MATTERS
Arlington - No line (Tel: 041 506 7405 or 041 506 5380)
Koedoeskloof - No line (Tel: 041 506 7405 or 041 506 5380)
Waste Transport Registrations
REGISTRATIONS / UPDATES / QUERIES
Water
WATER LEAKS
Water
WATER RESTRICTION ENQUIRIES
Water
WATER SERVICES