Accounts
ENQUIRIES/COMPLAINTS
Accounts
NMBM BANKING DETAILS
Beneficiary: Nelson Mandela Bay Metropolitan Municipality, Account type: ABSA current account, Account number: 40-7953-3842, Branch code: 632005
Accounts
REQUEST ACCOUNT BALANCE BY PHONE
Accounts
REQUEST ACCOUNT STATEMENT BY TELEPHONE
Accounts
STOP / DEBIT ORDER HELP-DESK
041 506 1676 or 082 452 3393
Accounts
BUSINESS ACCOUNTS HELP DESK
041 506 1788
Accounts
ASSISTANCE TO THE POOR (ATTP)
Please see the Webpage on Rebates and subsidies for Information and Application forms. Alternatively, visit your nearest Customer Care Centre.
Accounts
HOW TO REPORT FRAUD AND CORRUPTION
Advertising
STREET LAMP POLES
Animals
STRAY ANIMALS & DOG CONTROL
Beaches
BEACH OFFICE
Building & Advertising Control
ADVERTISING AND SIGNAGE CONTROL
Building Inspectorate
BUILDING INSPECTIONS
Building Inspectorate
BUILDING PLAN SUBMISSION
Building Inspectorate
BUILDING PLANS RELATED QUERIES
Building Inspectorate
OBTAINING BUILDING PLANS
Business
ENTERPRISE DEVELOPMENT CENTRE
Business
BUSINESS ACCOUNTS HELP-DESK
Cemeteries
MATTERS RELATED TO CEMETERIES
All other cemeteries - 041 506 1890
Jubilee Park - 041 992 2206; Gerald Smith - 041 994 1241
Despatch A & B / Gedultsrivier / Khayamandi - 041 933 1111
Clinics
NOT A MUNICIPAL FUNCTION
Clinics listed in Government Pages of telephone directory
Customer Care Centre (No Paypoint)
THUSONG CENTRE, MOTHERWELL
This Centre does not handle queries telephonically. Please contact Customer Care on 041-506 5555 for any accounts related queries
Customer Care Centre (No Paypoint)
ZWIDE OFFICE, JOHNSON ROAD, ZWIDE
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Note: This facility is temporarily closed
Customer Care Centre and Paypoint
CLEARY PARK OFFICE, CLEARY PARK SHOPPING CENTRE
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
DESPATCH OFFICE, MAIN ROAD, DESPATCH
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
KORSTEN OFFICE, ABLETT STREET, OPPOSITE LIVINGSTONE HOSPITAL
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
KWAMAGXAKI OFFICE, CNR OF RALO ROAD AND UITENHAGE ROAD
This Centre does not handle queries telephonically.
Note: This facility is temporarily closed
Customer Care Centre and Paypoint
KWANOBUHLE OFFICE, PONANA TINI ROAD, NEXT TO FIRE STATION
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
MFANASEKHAYA GQOBOSE BUILDING, GOVAN MBEKI AVENUE, CENTRAL
Customer Care Centre and Paypoint
NEW BRIGHTON OFFICE, NTSHEKISA ROAD
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
UITENHAGE OFFICE, UITENHAGE TOWN HALL BUILDING
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Customer Care Centre and Paypoint
WALMER OFFICE. HEUGH ROAD, OPPOSITE 6TH AVENUE SHOPPING MALL
This Centre does not handle queries telephonically. Please contact the Customer Care Accounts Call Centre on 041-506 5555 for any accounts related queries
Disconnections / Reconnections / Restrictions
ELECTRICITY & WATER SUPPLY RECONNECTIONS - AFTER HOURS
Mon - Fri: 16:00 - 20:00. Sat: 8:00 - 18:00. Sunday: 8:00 - 18:00- ONLY email
Disconnections / Reconnections / Restrictions
ELECTRICITY & WATER SUPPLY RECONNECTIONS OFFICE HOURS (08:00 - 16:30)
Dog
LICENCES, CONTROL & NUISANCE
Electricity
RE-CONNECTIONS/ DISCONNECTIONS EMAIL: RECONNECTIONS@MANDELAMETRO.GOV.ZA
Or visit your nearest Customer Care Centre
Electricity
FAULTS - METER & CABLE
Electricity
NEW SERVICES
Electricity
TRAFFIC SIGNALS & STREET LIGHTS
Emergency
FIRE EMERGENCY SERVICES
Emergency
RRTT (RAPID RESPONSE TASK TEAM) SERVICE DELIVERY - ONLY LOGGED CALLS WITH REF NO. WILL BE ATTENDED TO
Emergency
TRAFFIC EMERGENCY SERVICES
Events
APPLICATION & COMPLIANCE
Fire Services
FIRE STATIONS
South End - 041 585 2311; Sidwell - 041 508 5600; Miramar - 041 508 5620; Greenbushes - 041 508 5640
Govan Mbeki - 041 508 5780; Uitenhage - 041 991 0661; KwaNobuhle - 041 508 5760; Motherwell - 041 508 5750; KwaZakhle - 041 508 5770
Fraud
MUNICIPAL FRAUD AND UNETHICAL BEHAVIOR
Fraud
NATIONAL FRAUD AND CORRUPTION
Hawkers
VENDOR APPLICATIONS
IPTS
IPTS CONTACT CENTRE
IVR (Interactive Voice Response) System
ACCOUNT BALANCE ENQUIRY
IVR (Interactive Voice Response) System
ACCOUNT PAYMENT (PAY-BY-PHONE)
IVR (Interactive Voice Response) System
CHANGE OF POSTAL ADDRESS
IVR (Interactive Voice Response) System
COPY OF LATEST STATEMENT
IVR (Interactive Voice Response) System
ELECTRICITY PREPAYMENT PURCHASE
IVR (Interactive Voice Response) System
REPORTING OF ALLEGED THEFT, FRAUDULENT ACTIVITY OR DAMAGE TO MUNICIPAL PROPERTY
IVR (Interactive Voice Response) System
SMS SERVICES
SMS: 31151
IVR (Interactive Voice Response) System
VOLUNTARY METER READING
Libraries
AFRICANA LIBRARY, PORT ELIZABETH
Closed at present
Libraries
ALGOA PARK LIBRARY, ALGOA PARK SHOPPING CENTRE, OFF ST. LEONARD’S ROAD, ALGOA PARK
041 506 4248
041 506 4246
Libraries
BOOYSEN PARK LIBRARY, BOOYSEN PARK COMMUNITY CENTRE, BALMORAL RD, BOOYSEN PARK
041 506 4243
041 506 4244
Libraries
CHATTY LIBRARY, OFF BERTRAM ROAD, CHATTY
041 506 4269
041 506 4267
Libraries
COLCHESTER MODULAR LIBRARY, HIPPO STREET, COLCHESTER
041 506 5461
Libraries
DESPATCH LIBRARY, CORNER MAIN & VOORTREKKER STREETS, DESPATCH
041 994 1620
041 994 1639
Libraries
KUYGA MODULAR LIBRARY, 35 CORNER LUKHWE AND NKANJENI DRIVE, KUYGA
041 506 4223
041 506 4222
Libraries
LINTON GRANGE LIBRARY, LINTON GRANGE SHOPPING CENTRE, CAPE ROAD, LINTON GRANGE
041 506 4260/1
041 506 4259
Libraries
MOTHERWELL LIBRARY, CORNER UMNULU & NGQOKWENI STREETS, NU9, MOTHERWELL
041 506 4226/7
041 506 4225
Libraries
NELSON MANDELA BAY PUBLIC LIBRARIES HEAD OFFICE (LIBRARIES LISTED UNDER EACH LIBRARY NAME)
Libraries
WEST END LIBRARY, WEST END SHOPPING CENTRE, ST ARCADIUS STREET, WEST END
041 506 4240
041 506 4238
Licences
DOG BREEDERS
Licences
TRADING
Metro Police
METRO POLICE
041 585 1555 select option 2
Nature Conservation
ALL NATURAL AREAS RELATED MATTERS
Noise Control
ALL RELATED MATTERS
Occupational Health, Safety & Wellness
PUBLIC HEALTH EMPLOYEE WELLNESS CENTRE’S
Overgrown Conditions
OVERGROWN CONDITIONS ON MUNICIPAL PROPERTIES
Pest Control
ALL RELATED MATTERS
Refuse / Waste
GENERAL COMPLAINTS & ENQUIRIES ON RELATED MATTERS
PE City Areas - 041 506 2018; Northern Areas - 041 506 2372; Ibhayi Areas - 041 506 2284; Blue Water Bay/Motherwell Areas - 041 506 2521; Lilian Diedericks Building - 041 506 7405
041 994 1137
041 994 1137
Service Delivery
24/7 SERVICE
Service Delivery
ESCALATION OF LOGGED SERVICE DELIVERY CALLS
Skills Development
INTERNSHIP
Skills Development
LEARNERSHIP / APPRENTICESHIP / ADULT TRAINING
Trade Refuse Collection
ALL COMPLAINTS & ENQUIRIES RELATING TO TRADE REFUSE COLLECTION
Traffic
DRIVERS LICENCE SECTION - PRDP/CARD COLLECTIONS ENQUIRIES
Traffic
EMERGENCY
Traffic
FINE ENQUIRIES
Traffic
KORSTEN: DRIVERS LICENCE TESTING CENTRE, 275 DURBAN ROAD
Traffic
OFFICERS
Traffic
ONLINE TELEPHONE BOOKINGS - APPOINTMENTS
Traffic
SIDWELL: CNR OF SIDWELL AVENUE & CRESWELL STREET
Traffic
TRAINING COLLEGE: LAKESIDE ROAD, GREENBUSHES
Traffic
WARRANTS OF ARREST - INQUIRIES
Tree Maintenance
TREE MAINTENANCE ON MUNICIPAL PROPERTIES
Vandalism
HOW TO REPORT VANDALISM OF MUNICIPAL PROPERTY IN YOUR COMMUNITY
Waste / Refuse
GENERAL COMPLAINTS & ENQUIRIES ON RELATED MATTERS
PE City Areas - 041 506 2018; Northern Areas - 041 506 2372; Ibhayi Areas - 041 506 2284; Blue Water Bay/Motherwell Areas - 041 506 2521; Lilian Diedericks Building - 041 506 7405
041 994 1137
041 994 1137
Waste / Refuse
ALL WASTE DISPOSAL CHARGES QUERIES
Water
WATER RESTRICTION ENQUIRIES
Water
WATER SERVICES