Notice Board:

WATER Related Information. - Ethics and Anti-corruption hotline


  Questions And Answers

Category Keyword Search


How do I access information other than that is available on the municipal website?

Request for access to information held by the Municipality is regulated by section 18 of the Act and can be requested by filling in the application form. Please click here to download the form.
 

What is the process to access information from the municipality, other than what is available on the municipal website and are there any costs involved?

Upon receipt of the requested information, Municipality has 30 days to assess and consider the application submitted by the requester. A non - refundable application fee of R35.00 is payable before processing the request. In the event application is refused Information Officer must advise requester accordingly.
 
Each application received must be considered within 30 days from date of receipt. In the event the application is not considered after 30 days it is automatically "deemed refusal".
 
In the event Information Officer grant requested information further fee may be charged depending on the time spent in collating the requested information as well as production fee. In determining applicable fee for the above, we are guided by the tariff set out in the regulations of the Act.
 
The application fee as well as other costs related are payable to our banking account details which are attached hereto for ease of reference.
 
Bank: ABSA
Account name: Nelson Mandela Bay Metropolitan Municipality
Account number: 40 7953 3826
Branch code: 63 2005