Published: 22 Jun 2020
CURRENT
Please be advised that the following offices are currently down and will be till further notice.
UITENHAGE TOWN HALLSELLICK STREET -Supply Chain Office
These offices do not have network connectivity due to faulty network equipment.
This affects connectivity to user Data and Cisco Telephony.
Published: 12 Jun 2020
CURRENT
Please note that only the following three (3) Customer Care Centres are now opened to the public from Monday to Friday, 8:00 - 15:30.
1) Mafana Sekhaya Gqobose (old City TREASURER). Govan Mbeki Avenue, Central, Port Elizabeth
2) Korsten office, Abette Street, Korsten (at Traffic Department & Library opposite Livingstone hospital)
3) Uitenhage office, Uitenhage City Hall
The following services are offered there:
- Assistance to the Poor (ATTP) application & queries
- Arrangements to repay arrears in terms of Debt Collection policy
- IVR (automated telephone system) registration
- Water Rebate application
- Estate Late project - Free transfer of property for surviving ATTP beneficiaries
- Property rates rebate applications
- Property valuation certificate
- Copies of municipal statements
- Address changes
- Account balance enquiries
- Municipal account payments
- Pre-paid electricity purchases
Due to the IVR system and Accounts Call Centre being off line as a result of the infrastructure problem, purchase of pre-paid electricity via the municipal app is not possible.
Customers can however still purchase pre-paid electricity at any of the 120 pre-paid sale vendors in the city or via WireIt.
Published: 07 Jul 2020,
Resolved: 10 Jul 2020 RESOLVED
Planned water shutdown in Markman
Nelson Mandela Bay Municipality would like to alert businesses in Markman about a planned water shutdown on Thursday, 9 July 2020.
A valve replacement will be done on Studebaker Street and Chevrolet Street. The water will go off from 8am and is expected to be restored later during the day.
We apologise for the inconvenience.
Issued by Nelson Mandela Bay Municipality Communications Office.
Published: 01 Jul 2020,
Resolved: 02 Jul 2020 RESOLVED
Planned water shutdown on Thursday
Nelson Mandela Bay Municipality would like to inform residents about a planned water shutdown on Thursday, 2 July 2020 in Summerstrand. This is to enable the Nelson Mandela University contractor to tie in the new 450 main pipe that was rerouted to make way for new student accommodation. The water will go off in the morning around 7am and is expected to be restored around 5pm on the same day.
Areas that will be affected will be:
Council for Scientific and Industrial Research (CSRI)
Wool Testing Bureau
Sanlam Student Village
Cheshire Homes and
Nelson Mandela University.
Water tankers will be arranged and stationed at the Cheshire Old Home and Sanlam Student Village. Another water tanker will be on standby during the day to assist with the water outage. We apologise for the inconvenience pending this critical work.
Issued by Nelson Mandela Bay Municipality Communications Office.
Published: 30 Jun 2020,
Resolved: 06 Jul 2020 RESOLVED
The GIS servers will be undergoing maintenance from Thursday, 2 July 2020 at 16h00 up to and including Monday, 6 July 2020 at 12h00.
The systems affected include CorpGIS, ArcMap and the external GIS Website.
Published: 23 Jun 2020,
Resolved: 25 Jun 2020 RESOLVED
PLANNED WATER SHUTDOWN
Nelson Mandela Bay Municipality would like to inform residents of a planned water shutdown on Wednesday, 24 June 2020.
The shutdown will be implemented from 5pm to carry out maintenance work.
Areas affected will be:
Korsten
Sidwell
Ferguson
Holland Park
Neave Industrial
Businesses that operate 24 hours a day will also be affected. The water will be restored in the early hours on Thursday, 25 June 2020. We apologise for the inconvenience.
Issued by Nelson Mandela Bay Municipality Communications Office.
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