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  NMBM Services Directory

CATEGORY DESCRIPTION PORT ELIZABETH UITENHAGE DESPATCH
Accounts Enquiries/Complaints 041 5065555
email:
customercare@mandelametro.gov.za
041 5065555
email:
customercare@mandelametro.gov.za
041 5065555
email:
customercare@mandelametro.gov.za
Accounts All waste disposal charges queries 041 506 2023 041 506 2023 041 506 2023
Accounts NMBM Banking details SINGLE ACCOUNT PAYMENTS
Account beneficiary: Nelson Mandela Bay Metropolitan Municipality
ABSA current account
Account number: 40-7953-3842
Branch code: 632005

MULTIPLE ACCOUNTS & TRAFFIC FINES:
Account beneficiary: Nelson Mandela Bay Metropolitan Municipality
Absa current account
Account number: 40-7953-3826
Branch Code: 632005
Advertising Street Lamp Poles 041 502 0040 041 502 0040 041 502 0040
Air Pollution All related matters 041 506 5412 / 3 041 506 5412 / 3 041 506 5412 / 3
Animals Stray Animals & Dog Control 041-506 2565 / 93 (o/h)
0794900540 (a/h)
041-506 2565 / 93 (o/h)
0794900540 (a/h)
041-506 2565 / 93 (o/h)
0794900540 (a/h)
Building Inspectorate Building Plans 041 506 2462
Business Investor/Business One Stop Shop 041 503 7540
Business Enterprice Development Centre 041 503 7526
Business Export Help Desk 041 503 7515/63
Business Register a new business 041 503 7540
071 295 4768
082 781 0189
041 503 7540
071 295 4768
082 781 0189
041 503 7540
071 295 4768
082 781 0189
Business Register as a supplier on the NMBM Data Base 041 506 3274
email: scmdatabase@mandelametro.gov.za
Cemeteries Matters related to cemeteries All other cemeteries - 041 506 1890 Jubilee Park - 041 992 2206
Gerald Smith - 041 994 1241
Despatch A & B / Gedultsrivier / Khayamandi - 041 933 1111
Clinics not a municipal function Clinics listed in Government Pages of telephone directory Clinics listed in Government Pages of telephone directory Clinics listed in Government Pages of telephone directory
Customer Care Centre (No Paypoint) Raymond Mhlaba Sport Centre, Motherwell 041 506 2595
Customer Care Centre (No Paypoint) Zwide Office, Johnson Road, Zwide 041 506 2549
Customer Care Centre and Paypoint Korsten Office, Ablett Street, Opposite Livingstone Hospital 041 506 2682
Customer Care Centre and Paypoint Kwamagxaki Office, Cnr of Ralo Road and Uitenhage Road 041 506 7217
Customer Care Centre and Paypoint New Brighton Office, Ntshekisa Road 041 506 2590
Customer Care Centre and Paypoint Mfanasekhaya Gqobose Building, Govan Mbeki Avenue, Central 041 506 5555
Customer Care Centre and Paypoint Walmer Office, Heugh Road, 6th Avenue Shopping Mall 041 506 2545
Customer Care Centre and Paypoint Cleary Park Office, Cleary Park Shopping Centre 041 506 2541
Customer Care Centre and Paypoint Uitenhage Office, Uitenhage Town Hall Building 041 506 5555
Customer Care Centre and Paypoint Kwanobuhle Office, Ponana Tini Road, Next to Fire Station 041 506 1209
Customer Care Centre and Paypoint Despatch Office, Main Road, Despatch 041 994 1637
Disconnections / Reconnections / Restrictions Electricity & Water Supply Terminations Office Hours (08:00 - 16:30) 041 506 5555 041 506 5555 041 506 5555
Disconnections / Reconnections / Restrictions Electricity & Water Supply Terminations After Hours (16:30 - 20:30) 041 506 1700 041 506 1700 041 506 1700
Dog Licences, Control & Nuisance 041 506 1743 041 506 1743 041 506 1743
Dumping Illegal dumping of refuse 041 506 2833 041 506 2833 041 506 2833
Electricity Faults - Meter & Cable 041 506 5595

041 506 5595 041 506 5595
Electricity Account enquiries 041 506 5555 041 506 5555 041 506 5555
Electricity Disconnections / Re-connections email: reconnections@mandelametro.gov.za 041 506 7230/33/36
041 506 7217

041 506 7230/33/36
041 506 7217
041 506 7230/33/36
041 506 7217
Electricity New Services 041 392 4162 041 994 1268 041 994 1268
Electricity Traffic Signals & Street lights 041 506 5595 041 506 5595 041 506 5595
Emergency Fire, Traffic & Emergency Services 041 585 1555 (24/7) 041 585 1555 (24/7) 041 585 1555 (24/7)
Environmental Health All related matters 041 506 5412 / 3 041 994 1296 041 994 1631
Events Events Management 041 506 2764/1923 041 506 2764/1923 041 506 2764/1923
Events Application & Compliance eventsadmin@mandelametro.gov.za
Fire Services Fire Stations SOUTHERN DISTRICTS

South End
Mitchell Street
Tel: 041 585 2311

Sidwell
Cadle Street
Tel: 041 508 5600

Miramar
Genadendal Road
Tel: 041 508 5620

Greenbushes
James Kleynhans Centre
Tel: 508 5640


NORTHERN DISTRICTS

Govan Mbeki
Old Uitenhage Road
Tel: 041 508 5780

Uitenhage
Cuyler Street
Tel: 041 991 0661

KwaNobuhle
Ponanatini Street
Te; 041 508 5760

Motherwell
Addo Road
Tel: 041 508 5750

KwaZakhle
Qunta Street
Tel: 041 508 5770
Hawkers All related matters 041 506 5412 / 3 041 994 1296 041 994 1631
IVR (Interactive Voice Response) System Account Balance Enquiry 041 506 5533 041 506 5533 041 506 5533
IVR (Interactive Voice Response) System Account Payment (Pay-by-Phone) 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Electricity Prepayment Purchase 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Change of Postal Address 041 506 5520 041 506 5520 041 506 5520
IVR (Interactive Voice Response) System Voluntary Meter Reading 041 506 5528 041 506 5528 041 506 5528
IVR (Interactive Voice Response) System Copy of Latest Statement 041 506 5537 041 506 5537 041 506 5537
IVR (Interactive Voice Response) System Reporting of Alleged Theft, Fraudulent Activity or Damage to Municipal Property 041 506 5522 041 506 5522 041 506 5522
IVR (Interactive Voice Response) System SMS Services 31151 31151 31151
Libraries Nelson Mandela Bay Public Libraries Head Office (libraries listed under each library name) 041 506 1374
Libraries Allanridge Library, Kamesh Road, Allanridge 041 994 1314
Libraries Chatty Library, off Bertram Road, Chatty 041 481 4117
Libraries Algoa Park Library, Algoa Park Shopping Centre, off St. Leonard’s Road, Algoa Park 041 452 5065
Libraries Despatch Library, corner Main & Voortrekker Streets, Despatch 041 994 1616
Libraries Elukhanyisweni Library, Ponana Tini Road, Kwanobuhle 041 994 1435
Libraries Gelvandale Library, Liebenberg Road, Gelvandale 041 452 3770
Libraries Korsten Library, Ablett Street, Korsten 041 506 2668
Libraries Kwadwesi Library, Siduli Street, Kwadwesi 041 485 2517
Libraries Kwamagxaki Library, Ngundwana Street, Kwamagxaki 041 463 1860
Libraries Kwanobuhle Library, Matanzima Road, Kwanobuhle 041 506 2673
Libraries Linton Grange Library, Linton Grange Shopping Centre, Cape Road, Linton Grange 041 360 1255
Libraries Main Library Port Elizabeth Closed at present
Libraries Africana Library, Port Elizabeth Closed at present
Libraries Motherwell Library, corner Umnulu & Ngqokweni Streets, NU9, Motherwell 041 462 0298
Libraries New Brighton Library, Nangoza Jebe Hall, New Brighton 041 454 6523
Libraries Newton Park Library, 4th Avenue, Newton Park 041 365 1403
Libraries North End Library, Mount Road, North End 041 484 7610
Libraries Uitenhage Town Library, Market Square, Uitenhage 041 506 2673
Libraries Walmer Library, Main Road, Walmer 041 581 4111
Libraries West End Library, West End Shopping Centre, St Arcadius Street, West End 041 481 4834
Libraries Zwide Library, Qeqe Street, Zwide 041 464 2287
Libraries Booysen Park Library Closed at present
Licences Trading 041 506 5412 / 3 041 506 5412 / 3 041 506 5412 / 3
Licences Dog Breeders 041 506 1743 041 506 1743 041 506 1743
Nature Conservation All natural areas related matters 041 506 5464 041 506 5464 041 506 5464
Nature Reserves All matters related to the individual Nature Reserves Sunday River / Swartkops Estuary - 041 466 0909
Aloes / Settlers Park / Swartkops - 041 506 1799
Cape Recife / Driftsands / Maitlands / Sardinia Bay - 041 506 1747
Van der Kemp Kloof - 041 481 1990
Lady Slipper / Springs / Van Stadens Wild Flower Reserve - 041 956 0155
Nature Trails All related matters 041 506 1661 041 506 1661 041 506 1661
Noise Control All related matters 041 506 5412 / 3 041 506 5412 / 3 041 506 5412 / 3
Occupational Health, Safety & Wellness Public Health Employee Wellness Centre’s 041 506 2085 041 506 3380 041 506 3380
Overgrown Conditions Overgrown conditions on municipal properties 041 506 7606
0800 20 5050
041 506 7606
0800 20 5050
041 506 7606
0800 20 5050
Parks All Developed Parks related matters Hillside Depot - 041 506 7606
Victoria Park - 041 506 7620
Varsvlei Depot - 041 506 1890
St George’s Park - 041 506 2770/80
Peter Gibb Nursery - 041 506 1714
Buxton Avenue - 041 994 1178 Buxton Avenue - 041 994 1178
Parks Play Parks 041 506 2770,
0800 20 5050
041 506 2770,
0800 20 5050
041 506 2770,
0800 20 5050
Pest Control All related matters 041 506 2565 / 93 (o/h)
0794900540 (a/h)
041 506 2565 / 93 (o/h)
0794900540 (a/h)
041 506 2565 / 93 (o/h)
0794900540 (a/h)
Refuse / Waste General complaints & enquiries on related matters PE City Areas - 041 506 2018
Northern Areas - 041 506 2372
Ibhayi Areas - 041 506 2284
Blue Water Bay/Motherwell Areas - 041 506 2521
Lilian Diedericks Building - 041 506 7405
041 994 1137 041 994 1137
Revenue Managment and Customer Care (RMCC) Section Director 041 506 5425 041 506 5425 041 506 5425
Revenue Managment and Customer Care (RMCC) Section Director - Secretary 041 506 5426 041 506 5426 041 506 5426
Revenue Managment and Customer Care (RMCC) Section Management Support 041 506 7286 / 9 041 506 7286 / 9 041 506 7286 / 9
Revenue Managment and Customer Care (RMCC) Section Customer Care 041 506 5555 041 506 5555 041 506 5555
Revenue Managment and Customer Care (RMCC) Section Fax 041 506 1304 041 506 1304 041 506 1304
Revenue Managment and Customer Care (RMCC) Section Email customercare@mandelametro.gov.za customercare@mandelametro.gov.za customercare@mandelametro.gov.za
Revenue Managment and Customer Care (RMCC) Section Stop / Debit Order Help-desk 041 506 5555 / 1676 041 506 5555 / 1676 041 506 5555 / 1676
Revenue Managment and Customer Care (RMCC) Section Business Help-desk 041 506 5555 / 1788 041 506 5555 / 1788 041 506 5555 / 1788
Revenue Managment and Customer Care (RMCC) Section Councillor Help-desk 041 506 5555 / 1492 041 506 5555 / 1492 041 506 5555 / 1492
Revenue Managment and Customer Care (RMCC) Section Call Centre Complaints 041 506 1261 041 506 1261 041 506 1261
Service Delivery 24/7 Service 08 0020 50 50 08 0020 50 50 08 0020 50 50
Suppliers Data Base Register as a supplier on the NMBM Data Base 041 506 3274
email: scmdatabase@mandelametro.gov.za

Trade Refuse Collection All complaints & enquiries relating to Trade Refuse Collection 041 506 2023 041 506 2023 041 506 2023
Traffic Emergency 041 585 1555 041 585 1555 041 585 1555
Traffic Officers 041 585 1555 041 585 1555 041 585 1555
Traffic Fine Enquiries 041 402 1064 041 955 2756/2761 041 955 2756/2761
Traffic Korsten: Drivers Licence Testing Centre, 275 Durban Road 041 506 1100
Fax: 041 506 1035
email:safety@mandelametro.gov.za
Traffic Sidwell: Cnr of Sidwell Avenue & Creswell Street 041 402 1000
Fax: 041 402 1166
email: safety@mandelametro.gov.za
Traffic Training College: Lakeside Road, Greenbushes 041 390 4500
fax: 041 372 2023
email: safety@mandelametro.gov.za
Traffic Drivers Licence Section / Card collections Enquiries 041 955 2735
email: safety@mandelametro.gov.za
041 995 2700/2735
email: safety@mandelametro.gov.za
041 995 2700/2735
email: safety@mandelametro.gov.za
Tree Maintenance Tree Maintenance on municipal properties 041 506 1714,
0800 20 5050
041 506 1714,
0800 20 5050
041 506 1714,
0800 20 5050
Waste / Refuse General complaints & enquiries on related matters PE City Areas - 041 506 2018
Northern Areas - 041 506 2372
Ibhayi Areas - 041 506 2284
Blue Water Bay/Motherwell Areas - 041 506 2521
Lilian Diedericks Building - 041 506 7405
041 994 1137 041 994 1137
Waste Disposal Sites All related matters Arlington - No line (041 506 7405) Koedoeskloof - 041 992 5594
Waste Transport Registrations Registrations / Updates / Queries 041 506 506 2833
transporters@mandelametro.gov.za
041 506 506 2833
transporters@mandelametro.gov.za
041 506 506 2833
transporters@mandelametro.gov.za
Water Water restriction enquiries 041 506 2347/041 506 2139
email: waterrestrictions@mandelametro.gov.za
041 506 2347/041 506 2139
email: waterrestrictions@mandelametro.gov.za
041 506 2347/041 506 2139
email: waterrestrictions@mandelametro.gov.za
Water Water Services Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za
Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za
Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za
Water Water leaks Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za
Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za
Water Services Operation Centre: 0800205050 or E-mail:
waterleaks@mandelametro.gov.za