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NMBM Services Directory (I)
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CATEGORY	DESCRIPTION	PORT ELIZABETH	UITENHAGE	DESPATCH
IPTS	IPTS Contact centre	Agent 1 - 041 506 7502 Email: tocagent1@mandelametro.gov.za Agent 2 - 041 506 7503 Email: tocagent2@mandelametro.gov.za Agent 3 - 041 506 7667 Email: tocagent3@mandelametro.gov.za
IVR (Interactive Voice Response) System	Account Balance Enquiry	041 506 5533	041 506 5533	041 506 5533
IVR (Interactive Voice Response) System	Account Payment (Pay-by-Phone)	041 506 5524	041 506 5524	041 506 5524
IVR (Interactive Voice Response) System	Electricity Prepayment Purchase	041 506 5524	041 506 5524	041 506 5524
IVR (Interactive Voice Response) System	Change of Postal Address	041 506 5520	041 506 5520	041 506 5520
IVR (Interactive Voice Response) System	Voluntary Meter Reading	041 506 5528	041 506 5528	041 506 5528
IVR (Interactive Voice Response) System	Copy of Latest Statement	041 506 5537	041 506 5537	041 506 5537
IVR (Interactive Voice Response) System	Reporting of Alleged Theft, Fraudulent Activity or Damage to Municipal Property	041 506 5522	041 506 5522	041 506 5522
IVR (Interactive Voice Response) System	SMS Services	31151	31151	31151

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