Notice Board:

Electricity Shutdown 16 December from 08H00 - 12H00: Please note that repairs and maintenance will be carried out on the Aloes substation transformer equipment. Areas affected: Wells Estate, Markman Township, Bluewaters Bay, Amsterdamhoek, parts of Coega, Coega village, St Georges Strand and Dumbrody farms. All installations to be treated as live for the duration of the outage. Apologies for any inconvenience caused.

  Business Help Desk

The Revenue Management and Customer Care Sub-directorate of Budget and Treasury Directorate have established the following sections to assist business:

  • Business Help-desk in the Customer Care Section - The purpose of this Help Desk is to provide more efficient service to all businesses within the Nelson Mandela Metro and out-of-town businesses who have accounts with NMBM. This help-desk give assistance with municipal account queries and account-related enquiries

  • Business Collection Team in the Debtor Management Section to negotiate affordable re-payment terms for the repayment of arrears owing to NMBM

CONTACT BUSINESS HELP-DESK

Thelma Kolesky : Business Help Desk Consultant 

Tel: 041-506 1788
Cell: 071 470 5792
Fax: 041-506 1304
Direct fax: 086 510 9331

BUSINESS COLLECTION TEAM

Pat Botha : Business Collection Team Section-head 

Tel: 041-506 1828
Direct fax: 086 504 8418
  • Re-payment arrangement terms on offer in terms of Council’s approved Debt Collection policy for Business Account holders: 
  • Where allowed, the business must convert to a pre-paid metering system (where possible) and the following arrangement may be concluded:
  • Arrears up to R50000.00: A down payment of 50%, or such variation approved by the Chief Financial Officer: Budget and Treasury, of the amount in arrears (current account excluded).
  • A maximum monthly repayment period of 12 months, with a minimum monthly instalment of R1000.00 per month or three (3) months current account whatever is the greater, plus payment of the current account.
  • Arrears exceeding R50000.00: must be referred to the delegated officer (Assistant Director: Debtor Management) for affordable repayment instalments.
  • The down-payment indicated above cannot be waivered, but can be negotiated. 

DEPOSIT POLICY FOR BUSINESSES (NON-DOMESTIC CONSUMERS)

 SMALL BUSINESSES 

  • Deposit amount between R500 and R10 000.
  • 50 % of the deposit required to be paid in cash and the balance in up to twelve equal interest free instalments.
  • Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption.

MEDIUM BUSINESSES 

  • Deposit between R10 001 and R50 000.
  • 60% of the deposit required to be paid in cash and the balance in six equal interest free instalments.
  • Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption.

LARGE BUSINESSES 

  • Deposit required in excess of R50 000.
  • 60% of the required deposit to be paid in cash and the balance in six equal monthly interest free instalments.
  • Deposit will be reviewed every six months to be equal to two an half times the average monthly consumption.
  • Deposits of current businesses who default will be reviewed every six months to be equal to two an half times the average monthly consumption.

Builders/Plumbers opening an account in their name during construction period - deposit will be reviewed monthly to be equal to two an half times the average monthly consumption:

SERVICES

CHARGES

Credit electricity meter

R 500,00

Water

R 500,00

Sewerage

R 200,00

Refuse

R 100,00

Total

R1 300,00




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